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Memset vs Hostwinds

Comparison
Compared options Visit Memset Visit Hostwinds
Pricing
6 hosting plans 32 hosting plans
Starting price $175.46 / month $4.99 / month
Free domain No Yes
Coupons No No
User Ratings
2.2
4.7
Reliability 1.0
4.7
Pricing 3.0
4.7
User Friendly 4.0
4.7
Support 1.0
4.7
Features 2.0
4.7
User Reviews
1 review 1151 reviews
Latest positive review No reviews yet
I am fully satisfied
Silvano Berardi,
10
Your sites will be in good hands, dudes. Personally, I'm a fully satisfied Hostwinds customer. They are rock. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available soft... More aculous addon in the Cpanel. Well done! Less
Latest negative review
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... More ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Less
Nickle and Diming
Brian W,
3.6
I signed up for $10.99 per month because of the good reviews. My first month was discounted 25%. Then I notice that they are charging me $3 extra per month just to have backups. That is just plain nickle and diming. BACKUP SHOULD BE INCLUDED!
Shared Hosting
No
6 plans from $6.74 to $14.24
Under $4 No No
Under $8 No

Basic

$6.74 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Basic plan
Over $10 No

Advanced

$8.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 4
View Advanced plan
VPS
No
16 plans from $4.99 to $42.74
Under $4 No No
Under $8 No

Unmanaged Linux VPS Hosting 1

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Unmanaged Linux VPS Hosting 1 plan
Over $10 No

Fully Managed Linux VPS Hosting 1

$8.24 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Fully Managed Linux VPS Hosting 1 plan
Dedicated Server
6 plans from $175.46 to $1,114.17 1 plan from $179.00 to $179.00
Under $4 No No
Under $8 No No
Over $10

1U 1xQuad-Core

$175.46 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View 1U 1xQuad-Core plan

Dedicated Servers

$179.00 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Dedicated Servers plan
Cloud Hosting
No
3 plans from $4.99 to $328.99
Under $4 No No
Under $8 No

1 CPU 30GB

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: 1 TB
View 1 CPU 30GB plan
Over $10 No

2 CPU 100GB

$28.99 / MO
  • Space: 100 GB
  • Bandwidth: 2 TB
View 2 CPU 100GB plan
Resellers
No
4 plans from $5.24 to $10.00
Under $4 No No
Under $8 No

Basic

$5.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Basic plan
Over $10 No

Ultimate

$8.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Ultimate plan
SSL
No
2 plans from $75.00 to $150.00
Under $4 No No
Under $8 No No
Over $10 No

1 YEAR

$75.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View 1 YEAR plan
Data Centers
2 of 6 1 of 6
North America Yes Yes
Europe Yes No
Asia No No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
3 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No No
Video guides No No
Knowledgebase No Yes
CMS support
2 of 9 4 of 9
WordPress No Yes
Managed Wordpress No No
Joomla No Yes
Drupal No Yes
Magento Yes Yes
Fantastico Yes No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
0 of 7 3 of 7
PHP No Yes
Java No No
Python No Yes
Node.js No No
Django No Yes
Perl No No
Ruby on Rails No No
Database Support
0 of 3 3 of 3
MongoDB No Yes
MySQL No Yes
PostgreSQL No Yes
Payment Types Support
0 of 6 4 of 6
PayPal No Yes
Credit Card No Yes
Moneybookers No Yes
Wire Transfer No No
Webmoney No No
Bitcoin No Yes
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Winner