IONOS vs Wix Website Builder

Comparison
Compared options Visit IONOS Visit Wix Website Builder
Pricing
36 hosting plans 8 hosting plans
Starting price $0.00 / month $0.00 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.5
3.1
Reliability 1.5
3.0
Pricing 2.0
3.0
User Friendly 1.5
3.5
Support 1.5
3.0
Features 1.5
3.0
User Reviews
365 reviews 28 reviews
Latest positive review
Long time customer
Laura Sedor,
8.0
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
Best Customer Service
Sam K,
9.6
I switched from Wordpress to WiX when I discovered them in 2011 or thereabouts. I’ve seen WiX grow with their services, offerings, technology and more! Almost every one of my customers moved their websites to WiX! Yes, I desi... More gned their websites. Support? In the beginning it wasn’t the best! Now, they’re by far the absolute best! Friendly, patient and very helpful. I’m glad I’m with WiX! Less
Latest negative review
Credit card scam!
James Maynard,
2.4
Ionos is a credit card scam. Their convoluted contracts hide hidden charges and their actions are illegal,
I will be reporting them to the FTC, the SEC, credit card fraud divisions of European police, and I will be informin... More g all their board members and largest stockholders of their documented credit card fraud.
DO NOT USE IONOS if you don't want your credit card stolen.
Less
Awful awful customer service
Taylor Miner,
5.6
Wix
After months of designing this website - I went live in November 2021.
My account was fine. I never had any issues. People were quick to call me and offer me their services from wix - a social platform about selling and ... More sponsoring ads etc. i was always told my website my beautiful and a job well done.
Fast forward. I had hundreds of orders in 3 days. I was hosting a fundraiser for a friend who has breast cancer at 31, who’s pregnant with their third child, so I was doing something Nice.
Unbeknownst and to my surprise - I got an email stating that my account was frozen due to unusual activity. That’s cool I guess. Safety first. But instead of calling me to verify these orders - they send me an email stating I won’t receive my payouts. MY CUSTOMERS PAYMENTS. oh, they will still accept payments on my site - but not give me the money.
So. In order for me to verify my account and get my money - that is actually proceeds to this family - I must do a bunch of things.
Privacy policy
Terms and conditions
Shipping and return policy’s
My physical address
Contact info
All names
Upload docs
Literally everything.
Which is fine!
But. Why wasn’t that all “mandatory” before I started selling online? Before any payments were to be made; that should have been a requirement. But now all of a sudden since I had high sales- my account won’t release funds to my bank.
Now here we are. My TAT is 10-15 biz days. Now what? This family needs their raised donations. My customers want their shirts that I can’t order because I don’t have the thousands of dollars just laying around to order them and now my name, my business, and my livelihood is on the line.
Days later the issue still isn’t resolved. Nor can I actually reach anyone! Nor is there a customer service phone number to even reach a human.
So. I do not recommend wix. Their customer service is not what it should be. This is appalling. It’s unethical. And I will be switching and letting folks know that wix is not a place to do their business with.
Less
Shared Hosting
4 plans from $0.50 to $8.00
No
Under $4

Essential

$4.00 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
  • Panel: other
  • Number of Sites: 1
View Essential plan
No
Under $8

Expert

$8.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: other
View Expert plan
No
Over $10 No No
VPS
6 plans from $0.00 to $18.00
No
Under $4

Virtual Server S

$2.00 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
View Virtual Server S plan
No
Under $8

Virtual Server L

$8.00 / MO
  • Space: 120 GB
  • Bandwidth: Unlimited
View Virtual Server L plan
No
Over $10

Virtual Server XXL

$18.00 / MO
  • Space: 240 GB
  • Bandwidth: Unlimited
View Virtual Server XXL plan
No
Dedicated Server
8 plans from $40.00 to $150.00
No
Under $4 No No
Under $8 No No
Over $10

A8i

$40.00 / MO
  • Space: 1.95 TB
  • Bandwidth: Unlimited
View A8i plan
No
Cloud Hosting
12 plans from $4.00 to $220.00
No
Under $4

Cloud Server XS

$4.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Cloud Server XS plan
No
Under $8

Cloud Server S

$5.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Cloud Server S plan
No
Over $10

Cloud Server M

$12.00 / MO
  • Space: 60 GB
  • Bandwidth: Unlimited
View Cloud Server M plan
No
Website Builder
3 plans from $1.00 to $10.00 8 plans from $0.00 to $35.00
Under $4

Starter

$1.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Starter plan

Free Plan

$0.00 / MO
  • Space: 524.29 MB
  • Bandwidth: 524.29 MB
View Free Plan plan
Under $8

Plus

$5.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Plus plan

Connect Domain

$4.50 / MO
  • Space: 500.02 MB
  • Bandwidth: 1.02 GB
View Connect Domain plan
Over $10

Pro

$10.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Pro plan

Combo

$8.50 / MO
  • Space: 3 GB
  • Bandwidth: 2.05 GB
View Combo plan
SSL
3 plans from $20.00 to $200.00
No
Under $4 No No
Under $8 No No
Over $10

SSL Starter

$20.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View SSL Starter plan
No
Data Centers
2 of 6 2 of 6
North America Yes Yes
Europe Yes Yes
Asia No No
Oceânia No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 3 of 6
Live Chat Yes No
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No No
Video guides Yes No
Knowledgebase Yes Yes
CMS support
3 of 6 0 of 6
WordPress Yes No
Joomla Yes No
Drupal Yes No
Magento No No
Softaculous No No
PrestaShop No No
OS Support
2 of 2 0 of 2
Windows/ASP.NET Yes No
Linux Yes No
Language Support
5 of 8 0 of 8
PHP Yes No
Java Yes No
Python Yes No
Node.js No No
Django No No
Perl No No
Ruby on Rails Yes No
ASP.NET Yes No
Database Support
1 of 3 0 of 3
MongoDB No No
MySQL Yes No
PostgreSQL No No
Payment Types Support
2 of 6 1 of 6
PayPal Yes No
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner

Winner: Wix Website Builder

Bruno Mirchevski Hosting Expert

While Wix is best known for their powerful, yet easy to use, website creation tools, they also offer very good quality hosting solutions. When compared to 1&1, which is a company best known for having inexpensive hosting solutions, the Wix options are quite a bit more stable and better for most types of websites. What really helps to set Wix apart, however, is that is their commitment to exceptional customer service. Since their target audience typically won’t have a lot of experience troubleshooting issues. In this comparison, it is really quite easy to choose Wix as the winner.