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GoDaddy vs HostGator

Comparison
Compared options Visit GoDaddy Visit HostGator
Pricing
21 hosting plans 23 hosting plans
Starting price $4.99 / month $2.75 / month
Free domain Yes Yes
Coupons No 2 coupons
User Ratings
1.5
3.2
Reliability 1.5
3.0
Pricing 1.5
3.5
User Friendly 1.5
3.5
Support 1.5
3.0
Features 1.5
3.5
User Reviews
586 reviews 323 reviews
Latest positive review
Nice Hosting
Muzaffer Bhat,
8.8
I host a blog site http://digitalbhat.com with GoDaddy and found it satisfactory. I recommend this host to all on merit basis and overall experience I had with the service provider.
Thank you for your good job.
Musau Joseph,
10
Keep it up Guys, i have followed you and find out that you really help and assist your clients in a very excellent way. When contacted in case of the support you respond hastily.
Latest negative review
Their hosting and customer service used to be good but is very poor now. Over two hour on-hold time.
Frederick Berry,
3.6
I have been a customer since 2014. Their customer service standards are poor at best. Their on-hold time is poor at best with hold times of two hours. Today was worse - after holding for 1:58 mins for a rep to pick up, he ... More talked for 3 mins then went away. Fifteen mins later it shows we are still on the phone but he is no where to be found. VERY POOR!!!! Less
Updates I made not always become visible and pages keep showing, Quite hard to use some of the functions.
Catherine Musiige,
4.8
Not very satisfied with the tool. Updates I made not always become visible and pages keep showing. So Cannot trust the update once made. hard to use some of the functions
Shared Hosting
6 plans from $5.99 to $39.99 8 plans from $2.75 to $14.36
Under $4 No

Hatchling (Everything Unlimited)

$2.75 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Hatchling (Everything Unlimited) plan
Under $8

Economy

$5.99 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Economy plan

Business (Everything Unlimited)

$5.25 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Business (Everything Unlimited) plan
Over $10

Ultimate

$12.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Ultimate plan

Enterprise (Windows)

$14.36 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 5
View Enterprise (Windows) plan
VPS
4 plans from $4.99 to $69.99 3 plans from $19.95 to $39.95
Under $4 No No
Under $8

Enhance

$4.99 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View Enhance plan
No
Over $10

Launch

$19.99 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View Launch plan

Snappy 2000

$19.95 / MO
  • Space: 120 GB
  • Bandwidth: Unlimited
View Snappy 2000 plan
Dedicated Server
8 plans from $129.99 to $399.99 3 plans from $89.98 to $139.99
Under $4 No No
Under $8 No No
Over $10

DS-32

$129.99 / MO
  • Space: 4 TB
  • Bandwidth: Unlimited
View DS-32 plan

Value Server

$89.98 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Value Server plan
Cloud Hosting
No
3 plans from $4.95 to $9.95
Under $4 No No
Under $8 No

Hatchling Cloud

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Hatchling Cloud plan
Over $10 No

Business Cloud

$9.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Business Cloud plan
Website Builder
No
3 plans from $3.84 to $9.22
Under $4 No

Express Start

$3.84 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Express Start plan
Under $8 No

Express Site

$5.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Express Site plan
Over $10 No

Express Store

$9.22 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Express Store plan
Resellers
No
3 plans from $19.95 to $24.95
Under $4 No No
Under $8 No No
Over $10 No

Aluminum Plan

$19.95 / MO
  • Space: 60 GB
  • Bandwidth: 599.96 GB
  • Panel: cpanel
View Aluminum Plan plan
SSL
3 plans from $63.99 to $135.99
No
Under $4 No No
Under $8 No No
Over $10

Standard SSL DV

$63.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Standard SSL DV plan
No
Data Centers
2 of 6 1 of 6
North America Yes Yes
Europe No No
Asia Yes No
Oceânia No No
South America No No
Africa & Middle East No No
Support Services
6 of 6 6 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes Yes
Video guides Yes Yes
Knowledgebase Yes Yes
CMS support
4 of 6 4 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
0 of 8 3 of 8
PHP No Yes
Java No No
Python No Yes
Node.js No No
Django No No
Perl No No
Ruby on Rails No No
ASP.NET No Yes
Database Support
0 of 3 2 of 3
MongoDB No No
MySQL No Yes
PostgreSQL No Yes
Payment Types Support
2 of 6 3 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No Yes
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner

Winner: HostGator

Bruno Mirchevski Hosting Expert

Which provider should you choose: HostGator or GoDaddy?

In a world where technology is the leader of virtually all things, it is not surprising that there are so many choices for anything tech-related. Thus, it is not surprising that the market for web hosting providers is quite large and grows year in and year out, which explains why there are so many companies.

However, the real question is which provider to choose. All providers offer similar services, but of course, they all differ in areas like prices and extra features. And even though many people think that the cheapest option is always the best, that is not most often the case.

That's the reason why this Vendor vs. Vendor series was started. In this particular article, I will try my best to make it easier for you to choose between the two providers in the title, HostGator and GoDaddy. I will pick apart the two providers and what they offer, and I will base my decision on speed, features, price, and other essential factors.

So, without further ado, let's start this comparison by getting to know the providers a little more.

A Little About the Providers

Let's talk about history first. When it comes to GoDaddy, it is relatively older than HostGator, being around since 1997. The headquarters of GoDaddy is in Tempe, Arizona, United States. During the 24 years it has been around, GoDaddy has amassed over 20 million users worldwide.

It is one of the largest and most well-known web hosting companies in the world. The majority of people are familiar with GoDaddy because of its television and newspaper promotions. Also, in the 20 years it has existed, it has obtained extensive experience. So, it is safe to say that GoDaddy knows what it's doing.

screenshot of GoDaddy home page

As mentioned, HostGator is a little younger than GoDaddy. It was founded in 2002 in Boca Raton, Florida. However, it has since moved to Houston, Texas. Brent Oxley, the founder of HostGator, sold the company to Endurance International Group in 2012.

HostGator's own set of tools for building and maintaining WordPress websites, Optimized WP, was released in 2015. Local HostGator sites have also been launched in Brazil, Russia, Turkey, Mexico, India, and China. HostGator launched its cheapest web hosting services to date in 2020.

screenshot of HostGator home page

Now, let's briefly go over what these two providers have to offer. GoDaddy has a few different WordPress hosting plans available. It all starts with the Basic plan, which includes everything you need to get started with WordPress. The Deluxe plan adds an SEO optimizer and a one-click testing site to the mix. In addition to the other features listed, the Ultimate subscription includes unlimited malware eradication and hacks repair. Finally, the eCommerce plan has unlimited products, appointment scheduling, real-time shipping costs, and free access to the best premium WooCommerce extensions.

GoDaddy also offers a website builder, an online store builder, domains, website security, Email, and Microsoft 365, among other services. Now for HostGator. It offers WordPress Hosting, Managed WordPress, eCommerce, Domains, and Email services. HostGator provides Shared Hosting, Website Builder, WordPress Hosting, VPS Hosting, Dedicated Hosting, SSL Certificates, Email Services, Script, and Module Installation, and users can also resell HostGator to others.

After reading everything these two providers have to offer, I concluded that GoDaddy has more features available than HostGator. However, if we consider the WordPress integration, HostGator has the upper hand here as it provides a smoother process.

Now that we know some of the general info about the providers that will be compared in this article, let's dive deeper into the different categories and see who does better.

Server Network and Performance - Who's Faster?

The server network of a provider determines the uptime and speed of your website. As a result, uptime and performance are two of the most important aspects of any website. You should always check out a web hosting service's server network while choosing it, as your website's uptime and speed are dependent on it. Also, everyone prefers a quick-loading website, so make sure the web server you choose can deliver.

GoDaddy has 37,000 servers spread out across nine data centers. It has its own data center in Phoenix, Arizona, and the other eight are located in the United States, Europe, and Asia. However, when it comes to the data center facilities, GoDaddy does not disclose any information.

Note: GoDaddy's primary and most significant data center is located in Phoenix, Arizona. It is owned by GoDaddy and covers around 270 000 square feet.
Warning: The lack of crucial information, such as the number of data centers, can be a red flag, especially if the provider lacks other critical factors.
Important: It is essential to know that GoDaddy allows you to choose which continent you want to store your data. The country and city remain undisclosed, though.

When it comes to uptime, GoDaddy offers a 99.99 percent guarantee. The 99.99 percent uptime guarantee ensures that you will only have four minutes of downtime each month. What's more, if your website is down for more than four minutes, GoDaddy will credit you 5 percent of your monthly purchase. All you have to do now is ask for credit from the provider. GoDaddy has a 99.97 percent uptime on average, which really isn't bad.

Note: A 100 percent uptime guarantee is the most excellent option available to you. As a result, a 99.99 percent uptime is an excellent alternative.

GoDaddy supports Cloudflare - a Content Delivery Network (CDN). It guarantees a high level of efficiency. In addition, the Cloudflare CDN reduces latency and boosts engagement.

Important: When you use the Cloudflare CDN, your content is delivered from the closest server to your visitors. As a result, latency is minimized, which leads to increased engagement.

screenshot of GoDaddy bannerThe average load time of GoDaddy sites is usually 341ms which is considered quite good and really fast.

Important: The fastest providers are usually those that have a large number of data centers. And since GoDaddy has numerous data centers, it is pretty quick.

Now let's see what HostGator is like in this area. HostGator is a bit more transparent when it comes to the locations of its data centers. HostGator's two primary data centers are in Provo, Utah, where Ace Data Centers are used, and Houston, Texas, where CyrusOne is used. However, like the case with GoDaddy, HostGator doesn't allow you to choose where your data will be stored. Also, users do not have access to HostGator's data centers.

Important: HostGator upgrades its servers regularly to provide the best possible customer experience. This may require transferring your server or hosting account to a more suitable server or data center. When this is done, HostGator makes every effort to keep the websites it hosts up.

Also, like GoDaddy, HostGator has the option for its customers to use Cloudflare. Your data will be routed through an additional 23 data centers worldwide should you choose this option.

Note: Cloudflare caches static material on your website, minimizing the number of calls to HostGator servers while preserving user access.
Important: HostGator does not allow you to change the location of your data center.

HostGator claims a 99.9 percent uptime, which is higher than the industry average when it comes to speed. When a HostGator website was tested, however, the uptime was 100 percent. As a result, HostGator provides more speed than stated. Theoretically, a 100 percent uptime means that your website should not experience any downtime from when you start utilizing the web hosting company until the end. In practice, however, a 100 percent uptime suggests that there will be no unplanned downtime, rather than simply no downtime at all.

Additionally, suppose your website does not experience the 99.99 percent of uptime that HostGator guarantees. In that case, you can apply for a credit to your next month's hosting as long as you also present a compelling reason because HostGator has the final say on whether or not to provide the credit.

Important: HostGator does not claim responsibility if your uptime is not 100 percent, as it guarantees a 99.99 percent uptime.

screenshot of HostGator featuresThe average load time of HostGator websites is 525ms, which is not the best and is slower than GoDaddy, but it's still considered an okay load time.

So, I will declare a tie for this category because even though GoDaddy has a better load time, HostGator has better uptime. Therefore, the two are pretty close when it comes to performance.

Who Is More Secure?

It's not all about the speed. Another essential element to think about when choosing a web host is security and protection. This may be even more vital than speed because protecting your data and website against cyberattacks, hacking, and other similar threats is critical for any website.

GoDaddy has a lot of security features. SSL Certificates, Website Security, Website Backup, and Managed SSL Service are among the services it offers. However, any form of security comes with a price. On the plus side, GoDaddy's SSL protection comes with a 30-day money-back guarantee. It also includes automated WordPress updates, website backups, malware removal and inspections, and one-click restore from backups.

However, purchasing the SSL will cost you, while HostGator includes SSL for free even with the cheaper plans.

Note: Because the SSL is only valid for one year, you must renew it every year if you wish to keep it for your website.

screenshot of GoDaddy SSL banner

Now, onto HostGator. SSH Access, IP Blocker, SSL/TLS, Manage API Tokens, Hotlink Prevention, and SSL/TLS Status are some of the security features offered by HostGator. All of these add-ons may be swiftly checked from your cPanel's Security tab. Furthermore, you can add SiteLock and receive a discount as a HostGator customer. Essentials, Prevent, and Prevent Plus are the three security programs available from SiteLock. Each plan provides a different level of security.

So, when it comes to security, both providers offer pretty basic features. However, seeing as HostGator provides SSL for free while GoDaddy does not, I can say that HostGator is a bit better than GoDaddy in the security sector.

screenshot of HostGator security page

Now we move on to backups. Neither of the two providers offers free automatic backups. Both providers allow users to create backups manually via the cPanel, but the backups entirely depend on you.

Let's see the details. First and foremost, you must pay extra if you want a backup for your website with GoDaddy (which you should do regardless of provider). Daily backups, on-demand (scheduled) backups, and quick one-click restores are all available with GoDaddy's backup solutions. In addition, its Website Backup plans include daily malware scanning, ongoing security monitoring, and safe cloud storage. You'll also get the file, folder, or complete database backups, downloads to local storage, and 24/7 customer assistance if you purchase Website Backup.

HostGator's backup policy depends on the hosting plan you get. In general, HostGator performs an automatic backup once a week on a random day. However, as each week passes and a new backup is created, the former backup is erased. As a result, HostGator recommends that you use a third-party backup provider rather than relying on them.

Warning: HostGator does not take responsibility for backing up your data. So, if you work with critical information, you should be the one that is responsible for the backups.

So, overall for this category, when I consider security and backup, the winner is HostGator. Even though these two are pretty much the same for backups, HostGator gains the advantage in security as it offers free SSL.

Ease of Use – Who's More Friendly?

Both providers are at the top of the list when it comes to ease of use. Because not all consumers are tech-savvy or specialists in this industry, web hosting services must be user-friendly and beginner-friendly. Let's see if one provider outperforms the other or if it's a draw.

GoDaddy offers a relatively simple control panel to its customers. It also provides a drag-and-drop website builder in-house. As a result, if you're a beginner, the builder will make the procedure easier for you. The setup process is straightforward, and everything you require is conveniently located.

screenshot of GoDaddy hosting page

When it comes to HostGator, it offers a similar mix of user interface and cPanel, and it is pretty easy to use for beginners. However, HostGator is simpler to navigate as its cPanel interface is customized, while GoDaddy's is not.

screenshot of Hostgator's cPanel guide

So, I will have to give the crown to HostGator for this category, as its user interface is easier to use and more customized.

Customer Support – HostGator Is Better!

Every provider has to have excellent customer support if it wants to be at the top of its field. And, seeing as these two providers are considered one of the best out there, it is no surprise that both have excellent customer support. Both providers offer an immense knowledge base that will answer any question you might have.

GoDaddy provides global phone support 24 hours a day, seven days a week. Also, it has its own blog and forum. There is a chat feature. However, it is only available to consumers in the United States. It's also tricky to locate, as it's not included on GoDaddy's main contact page.

screenshot of GoDaddy guides page

HostGator, however, checks all the boxes. It includes phone, forum, email help, and video tutorials, and knowledge base software. It features a toll-free number for phone help as well as a support ticket submission feature. The service is available 24 hours a day, seven days a week. It also has live chat support.  Additionally, HostGator provides tech tickets, whereas GoDaddy does not.

screenshot of Hostgator support banner

So, the winner here is HostGator, as its customer support has more options and is easier to contact and navigate.

Support Channels GoDaddy HostGator
Live Chat
Phone Support
Support Tickets
Knowledge Base
24/7 Support via Live Chat and phone via Live Chat and phone
Email Support
Blog
Forum

Pricing, Refunds, Affiliates - Who's More Affordable?

Now that we've covered the fundamentals, performance, and technical factors, it's time to look at the financial aspects of the two providers. In the case of these two providers, they offer different amounts of plans and include different features.

Note: A web hosting service's pricing is only valid compared to another service of comparable quality. If this isn't the case, expect to pay extra for better results.

GoDaddy offers four different shared hosting plans that are valid for three-year subscriptions. Also, if you want to renew your subscription, the prices go up significantly. When you look at each plan that GoDaddy offers, each one is quite expensive considering the features they offer. However, if you're set on GoDaddy, you should go with the Economy plan if you want to get the best price deal.

screenshot of GoDaddy hosting plans

HostGator offers three different hosting plans, which are significantly cheaper than GoDaddy. The recommended HostGator plan is its Baby plan, which is the one that is the best value for money. However, as with GoDaddy, the renewal prices for HostGator are higher as well.

screenshot of HostGator hosting plans

When I look at what each plan has to offer, it's clear that it is more expensive to get the same features with GoDaddy as you would with HostGator. For long-term plans, HostGator's pricing structure is superior. However, when it comes to short-term value, GoDaddy is significantly better.

It is safe to say that the more cost-effective choice between the two is HostGator, as HostGator offers more features than GoDaddy for a better price, as seen on HostGator's Hatchling and GoDaddy's Basic plans.

GoDaddy has a standard 30-day money-back guarantee for an annual plan that you have to request on your own by contacting customer support when it comes to refunds. However, if you buy a monthly plan, the money-back guarantee is 48 hours.

HostGator offers a 45-day money-back guarantee, which applies to shared hosting plans only.

Key Takeaways: Both companies offer acceptable return procedures, confirming that their products are of high quality.

Now, let's see the affiliate programs of these two providers, starting with HostGator. The signup process is simple and completely free. In a matter of minutes, you can sign up for an affiliate program and begin making money. After you've been accepted, HostGator will send you a unique affiliate link, which you can use to promote HostGator on social media and your site. Now for the most important part, how it pays. The pricing process is as follows: the price per signup in a month varies depending on how many signups an individual affiliate generates in a month.

screenshot of HostGator affiliate banner

GoDaddy has a similar affiliate program to HostGator, except for the different pricing methods. Namely, with GoDaddy's affiliate program, you earn a commission per sale. You have a choice of 100 sites to advertise and sell as an affiliate. You can sell domains, websites, Web hosting, SSL security, WordPress, Microsoft 365, and Professional Email, among other things.

screenshot of GoDaddy affiliate banner

So, both the providers have solid affiliate programs, which can make you quite a bit of money.

However, when considering the overall category of prices, refunds, and affiliates, I have to declare HostGator the winner as its prices and refund policy are slightly better than GoDaddy.

Important Features

Now, let’s directly compare the main features our competitors have to offer.

GoDaddy HostGator
  • Unlimited websites for most plans.
  • Unlimited storage for most plans.
  • Unmetered bandwidth for all plans.
  • A free year of Office 365 email.
  • A free domain with all plans.
  • Multiple databases.
  • Several apps to integrate with, including a WordPress installer.
  • A free SSL certificate for some plans, including unlimited SSL certificates for the highest plan.
  • Traditional cPanel
  • 99.99 percent uptime
  • Multiple support channels including phone support
  • Frequent offers and discounts
  • Decent Feature List
  • User Interface Is Good
  • The Best Hosting Option For Blogging Sites
  • $100 in free advertising credits
  • Unlimited disk space
  • Free backups
  • Better performance with Opteron 6000 series CPU combined with DDR3 ECC RAM
  • Support of multiple languages including Ruby on Rails, PHP, Python, and Perl
  • Unlimited FTP and email accounts.
  • $100 in free advertising credits
  • HostGator plans come with the Gator site builder by HostGator
  • HostGator offers free site migration
  • Backups and malware scans are done weekly
  • Free domain name for the first term of every site you create
  • Free advertising in Yahoo/Bing and Google AdWords - you’ll receive $200 in credits
  • Cheap, scalable plans
  • Email marketing

Overall Summary of Categories

Category GoDaddy HostGator
Ease of use Well-integrated cPanel with different options for new and more advanced users Modern native dashboard with the classic cPanel integration
Uptime 99.97 % 99.99 %
Security SSL Certificates, Website Security, Website Backup, and Managed SSL Service SSH Access, IP Blocker, SSL/TLS, Manage API Tokens, Hotlink Prevention, SSL/TLS Status, Free SSL
Response time 341ms 525ms
Support 24/7 live chat and phone 24/7 live chat and phone and support tickets

The Winner Is - HostGator!

The race for first place between the two providers was intense and pretty close. Both providers offer many features, a number of them similar. Both are considered as one of the best in their field and are used by many customers.

However, the one that comes out on top for this Vendor vs. Vendor article is HostGator! Seeing as HostGator won many of the categories, it should not come as a surprise that it's the winner here. But, I would be remiss if I didn't say that GoDaddy is not far behind.