InterServer Reviews and Expert Opinion

Based on 301 reviews in 10 languages

Customer score for InterServer

  • Reliability
    9.3 / 10
  • Pricing
    9.4 / 10
  • User Friendly
    9.1 / 10
  • Support
    9.3 / 10
  • Features
    9.2 / 10

Detailed Scores / Summary

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John Muriango
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0

Poor Customer Service

Service used: Shared - WINDOWS Web Hosting
Moved from MochaHost
Seriously, I believe when you are a new client you have to be treated like a king, however, for Interserver, the opposite is the case. They take ages to get back in touch with users, and whey they do so they do not even assist one ... Read More
Ezekiel Fonyam
United Arab Emirates
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 4.0
  • Features 2.0

The only thing know is Creating Tickets

Service used: Shared - STANDARD
I have been using them, they promised you with site up timing of 24/7 which I think is a lie, My site is not always connecting to the database, I lost a lot with my E-commerce site, if you contact them, they will say let me check, ... Read More
user avatar
John Muriango
The same thing is happening to me. Their customer service is the poorest I've ever had! They take more than a day to get back in touch, even in their 'live web chat'
Anoop K
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0

Very Bad Support & too delay

Service used: Shared
I purchased one cpanel license on 12/6/2018 and paid the invoice correctly. But today[20/6/2018] its expired. i submitted one ticket on this case. Ticket Number ALH-801-82525. Right now more than 3 hours are completed and yet they ... Read More
user avatar
Hugo Max
Hi Anoop,
your case It funny but sad at the same time I had to wait one week to get my server up and then find out they give me black listed IP ,technically noting was working , had to wait 2 more weeks and not resolved until the server expired ::( . the worst hosting provider I ever had .

We responded promptly to your ticket. In the ticket you submitted you mentioned that you wanted an IP change on the license. This was not possible without manual intervention because the IP was licensed by another compan...Read More
Mark Austin
United Kingdom
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0

Be warned

Service used: Shared - STANDARD
Things started well when I bought hosting from Interserver but soon went bad, very bad. First, my site was in the bottom 2% for upload speeds in Australia, and not good elsewhere. Second, Interserver tehn farmed out their "support ... Read More
Jack Le
Viet Nam
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0

Don't hire hosting of this company.

Service used: Shared - WINDOWS Web Hosting
I have just bought domain name and hosting from this ISP (, After launching 2 months, I recieve email about abusing from interserver, and they locked my account for the first time, but they should ... Read More

Typical InterServer Prices

Service Monthly Price Range
Shared Hosting $5.00 - $8.00 3 plans
VPS $6.00 - $160.00 32 plans
Dedicated Server $139.00 - $310.00 2 plans
The Services & Prices are taken from

InterServer Expert Review 2018

Written by: Eliran Ouzan

InterServer Rating

  • Reliability
    10 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    10 / 10
  • Features
    9 / 10
Rated by Eliran Ouzan

Established hosting with many great features

InterServer may not be the most familiar name in the web hosting industry, but the company has been on the market for many years now, since 1999. It is experienced, with efficient service, and great features. And the best thing – you get this for a relatively affordable price.
They have a wide range of different packages available, so whether you are looking to host a simple personal blog, or you need hosting for a large corporate website, they can handle it all.
InterServer is a privately owned hosting company, with a high-end data center located in New Jersey. Over the years they have bought many other hosting companies, which has allowed them to build a nationwide fiber network. This is quite an accomplishment and gives their customers access to extremely fast connections with exceptional reliability.
In addition to their great hosting packages, they also offer collocation services and domain registration.

Uptime & Reliability


Reliable hosting at all package levels

Uptime means the time in which your website remains up and running without any problems. Like many other web hosting providers, InterServer also offers 99.99% uptime, and surprisingly enough, they delivered it. After testing whether the company is reliable, it’s safe to conclude that they deliver what was promised.
Besides, their data center is a state of the art one, with fully redundant power and Internet connections, which helps customers to avoid any unexpected downtime.
All hosting packages include daily backups, which can help customers recover in the event that there is an outage.



Everything you need at every level

Looking through their hosting packages, it is easy to see that they are not targeting one specific type of website. They have packages for people at every level, and in almost all cases the packages come with everything you need already included.
Their entry-level hosting is a shared service. They have several different packages to choose from, including some unlimited options. According to many current customers, the reliability of these packages is quite high, which is a good indicator that they don’t overload their shared servers.
They also offer VPS hosting (both standard and cloud VPS) for the mid-sized websites, as well as dedicated packages for those who need the added power. For the dedicated servers, you can either create your own custom build and have it set up for you, or they have some pre-configured options that they call ‘quick servers’ so you can get your website up and running fast.
They do have some nice perks such as getting free $100 Google AdWords Credits and an exclusive 20% Off Template Monster Discount with every valid purchase. You can also get nice reseller options and the choice of Linux, Windows, OpenVZ or KVM.



Great technical support 24/7/365

InterServer provides live chat and phone support through a toll-free number 24 hours per day. They also have a nice internal ticketing system that is easy to use and gets fast responses from their skilled team of technicians.
If you want to try to do things on your own, there is some good self-help content available on their website, but I wouldn’t recommend it. The best option, after all, is contacting their support team.



Affordable hosting prices

Although it used to be a bit overpriced, InterServer is now relatively affordable and easy on the pocket. The prices are low, and you can even get an additional discount.
Furthermore, they have plans at virtually every price point so people can find a service that works for them at a price they can afford.
Also, unlike many other reputable web hosting providers, they offer fixed prices for the renewals. This means that you won’t have to pay more than what you paid when you registered in the first place.


High quality hosting for all types of sites

Overall, this is an excellent hosting company which has been providing their customers with great services for a very long time. Their consistency is one of the things that has really helped them to continue to grow and remain successful over the years.


  • Well established company
  • Privately owned
  • Great packages for all types of sites
  • Nationwide fiber network in place


  • No money back guarantee for VPS or dedicated servers
  • Server location in the United States only.
Read the full expert review Visit InterServer See plans & pricing

InterServer Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
Unlimited Unlimited Unlimited $5.00 6.0
Unlimited Unlimited Unlimited $8.00 10
Unlimited Unlimited Unlimited $5.00 2.4

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
25 GB 1 core 1 GB $6.00 8.6
25 GB 1 core 1 GB $10.00 10
50 GB 1 core 2 GB $12.00 10
75 GB 1 core 3 GB $18.00 9.3
50 GB 1 core 2 GB $20.00 9.3
100 GB 1 core 4 GB $24.00 9.3
75 GB 1 core 3 GB $30.00 9.3
125 GB 2 cores 5 GB $30.00 9.3
150 GB 2 cores 6 GB $36.00 9.3
100 GB 1 core 4 GB $40.00 9.3
175 GB 2 cores 7 GB $42.00 9.3
200 GB 2 cores 8 GB $48.00 9.3
125 GB 2 cores 5 GB $50.00 9.3
225 GB 3 cores 9 GB $54.00 9.3
150 GB 2 cores 6 GB $60.00 9.3
250 GB 3 cores 10 GB $60.00 9.3
275 GB 3 cores 11 GB $66.00 9.3
175 GB 2 cores 7 GB $70.00 9.3
300 GB 3 cores 12 GB $72.00 9.3
325 GB 4 cores 13 GB $78.00 9.3
200 GB 2 cores 8 GB $80.00 9.3
350 GB 4 cores 14 GB $84.00 9.3
225 GB 3 cores 9 GB $90.00 9.3
375 GB 4 cores 15 GB $90.00 9.3
400 GB 4 cores 16 GB $96.00 9.3
250 GB 3 cores 10 GB $100.00 9.3
275 GB 3 cores 11 GB $110.00 9.3
300 GB 3 cores 12 GB $120.00 9.3
325 GB 4 cores 13 GB $130.00 9.3
350 GB 4 cores 14 GB $140.00 9.3
375 GB 4 cores 15 GB $150.00 9.3
400 GB 4 cores 16 GB $160.00 9.3

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
250 GB 4 x 3.00GHz 16 GB $139.00 9.3
250 GB 12 x 2.00GHz 8 GB $310.00 9.3
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Server Locations

Secaucus Los Angeles

A few words from InterServer

InterServer has been providing web hosting services for the past 19 years. Although technology has changed from the time we started in 1999, our core principles of quality, service, and support have remained the same. Our company has evolved its product offering to include Shared Hosting, Cloud Hosting, Quick Servers, and Dedicated Servers along with collocation services to continue to exceed our customers' expectations and remain BEST IN CLASS.

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