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IONOS Reviews and Expert Opinion

A few words from IONOS

From web hosting with WordPress to highly flexible cloud servers, IONOS provides the technology professional users need, enabling the successful development of their business.
IONOS provide all solutions to look professional online, and reliable communication tools to interact with your customers and business partners.
With online marketing and search engine optimization pack...Read Moreages, communication, local and online visibility, and know-how to improve your search rankings are at your disposal.
Your support personal consultant will help you any time get the best out of 1&1 IONOS products and services, and will help you with any questions you may have. This service is exclusive and offered completely free of charge.
IONOS HomePage Screenshot
Free domain
Money Back: 30 Days

Pricing Range

Shared Hosting $0.50 - $8.00
VPS $2.00 - $8.00
Dedicated Server $45.00 - $140.00
Cloud Hosting $4.00 - $320.00
Website Builder $1.00 - $10.00
SSL $20.00 - $200.00

Data Centers

Paul Ings

Pinned Review

Paul Ings,
Intuitive control panel, qualified and helpful support. Price adequate to quality of hosting


Review Language
Show More
sara Smith
sara Smith from United States,

Rip off, can't refund in a form of a check

be careful with this website they will rip you off and also they can't refund you in a form of a check. They only take card so they can keep charging you which I had to cancel my card in order for them to stop charging me which I didn't authorize.
Nedal a alzaben
Nedal a alzaben from Jordan,

very bad experience

I purchased a business hosting package $72 deducted It was only activated for two months and then my account was suspended due to canceling a credit card from the bank I asked to activate the account He told me to pay 10 dollars...Read More and he will return and the only method of payment is PayPal After paying nothing was returned I asked for the money back Rejected due to policy. It's very bad experienceLess
Suresh V
Suresh V from India,

Worst Customer service

They have mentioned that, they are Providing 24/7 support in their website. But nothing they are not reply to your email also. Email reply also taking too much time. And they will charge everything extra and no help if you face an...Read Morey server error. Bad bad bad. If do you need I can give you order number.Less
Trandafir Cristina
Trandafir Cristina from Romania,

Bad Experience

The support is really useless. My domain expired because the email address that they had in their system had a typo in it. In my account settings, everything was fine, but not in their system ???. Not receiving the notification o...Read Moref expiry, resulted in my domain expiring, and me having to pay a reactivation fee for the domain, which was not cheap. I have domains with other hosting providers and I rely on them to send me reminders. The automated payments on IONOS don't work in Romania. So you can't add your cc details, and they can't take the money automatically. I was relying on them sending me reminders, which never came because WTF??!!. They confirmed that the e-mail address that they had stored was .dom instead of .com, but they took no responsibility for it. Their support is useless, they kept making promises that were never met, and giving me false information. One of their agents was rude telling me that I should have kept checking my account to see when the domain expires, even though in their contract they state that they should send reminders 14 days prior to an expiry.Less
Trevor Max
Trevor Max from Poland,

not bad, bud not cheap. Only first year is for amazing price

Good quality hosting and technical support. I wish only better prices for normal users. After one year the prices for any services is around 15% more expensive like same services from another company. But still. This company and services are good and i can recommend it.
Jeff Lonowski
Jeff Lonowski from United States,

Don't Use!!

I thought I had set up my email and email forwarding. For 7 months I got no emails. Finally I called their call center (in the Philippines, of course) and after an hour there was still no resolution. I sent an email to myself and ...Read Moreit got kicked back saying that Google did not recognize my domain. The domain was not valid. Paying for 7 months for a website whose domain is not valid. You've got to wonder how this company stays in business. Terrible.Less
Raphael Wiener
Raphael Wiener from Japan,

IONOS is the worst hosting company i ever experienced

I have been hosting sites on quite a few servers for more than 10 Years.
In the beginning, I hosted on free hosting plans.
I can sum up and say that IONOS was worse than the free plans.
Ionos destroyed my data three times,

...Read More The first time;
Since I think automatic recurring payments are risky, I disabled this option.
When my contract was up for renewal IONOS erased all my data and sites without any reminder, or warning.

Third time:
IONOS froze my database again without warning. That crashed my sites and destroyed much of the data.
They justified it saying there are too many connections to the database.
At the time, there were only two users on my site using a rather simple WordPress site.

If you are willing to entrust your valuable data and sites in the hands of such a company, go ahead, you will most probably regret it.

Expert Review

Bruno Mirchevski
Bruno Mirchevski
Hosting Expert

IONOS expert review cover image

Last Update | December 2021

Monthly Update – December 2021

Hosting Plans Web Hosting; WordPress Hosting; Dedicated Hosting; VPS Hosting; Cloud Hosting
Top Features Help Desk; Live Chat; Phone Support; Knowledge Base; Social Media
Customer Support 99.99% Uptime Guarantee; Linux- Or Windows-Based Servers; Personal Consultants for Customer Support; Transparent Product Offerings And Prices; 30-Day Money-Back Guarantee; Free SSL Security, Domain For A Year, Email Address, Daily Automated Backups


During December, IONOS:

IONOS is the largest hosting company in Europe headquartered in Germany, with over 90,000 servers in operation, 15 facilities in 9 countries around the globe, ten proprietary georedundant ISO 27001 certified data centers, and 2,000 employees from 40 countries.

In turn, IONOS has 8 million customer contracts worldwide and 12 million domains under management in its own regional data centers in the US and Europe.
Read More

Rated by Bruno Mirchevski
  • User Friendly
  • Support
  • Features
  • Reliability
  • Pricing


Simply put, millions of people are concerned about IONOS’s quality since it determines their website performance. So, today, I have decided to put in on the test. But before getting into details, let’s clear up some basics.

IONOS is the web hosting and cloud partner for SMBs. The provider is an expert in IaaS and offers a portfolio of solutions, such as Web Hosting, WordPress Hosting, WordPress Pro, ASP.NET Hosting, Dedicated Hosting, VPS, Web Hosting for Agencies, and Cloud Hosting. You can also find domains, SSL certificates, Website Builder, eCommerce tools, marketing, email services, and more within their offer.

We can trace back the beginnings of IONOS to 1988, when it went under the name 1&1 and engineered its own data center architecture and extensive network. Over the years, the company was committed to expanding and enabling millions of clients to get online, set up their web presence, and take advantage of more sophisticated digital services.

Question: When did 1&1 become IONOS?

Answer: 1&1 combined its web hosting, applications, and server product lines with ProfitBricks’ cloud infrastructure solutions and became IONOS in 2018. The company then reaffirmed its dedication to innovation and customer-centricity.

Then, in January 2020, the provider changed its name once again. Today, it goes by IONOS by 1&1.

IONOS 1&1 banner

IONOS by 1&1 is a member of the United Internet group. The provider is on a mission to make powerful technology work for everyone and deliver the best of cloud computing.

That’s more or less what you need to know about IONOS, in theory. Now, let’s get to practice and put it to the test. As you already know (directed to my loyal readers), I am your reliable source, and today, I am here to tell, is IONOS worthy of your attention?

Getting Started with IONOS

Welcome to IONOS by 1&1. Here’s what you see as soon as you visit their website. As you can spot, they favor the color blue. At the time of my visit, they had discounts up to 92%, which is an excellent greeting if you ask me.

screenshot of the home page

As mentioned earlier, IONOS offers web, cloud, VPS, dedicated, and WP hosting packages. At first sight, the website is a bit overwhelming. However, once you start analyzing it, you will realize that everything is well-organized and easy to find.

In the top menu, you can first choose from Domains & Hosting or Cloud Computing. Then, you can choose from a variety of services within each tab. You can also ask for support, even if you are not a client, over live chat or phone.

If you have an account with IONOS, you can sign in in the top right corner. But I guess you don’t. So, let’s dive straight into the registration process and see how it goes.

screenshot of hosting solutions

With shared hosting, essentially, you get what you pay for, meaning a pretty limited offer. Still, I always go with this alternative, and it’s for a reason. It allows me to test what the web hosting company provides at a minimum (it only gets better from there). Further on, first-time users, entrepreneurs, and small businesses almost always go for this option. And they are the ones that need my guidance the most. So, it’s only logical!

I selected Web Hosting, which took me to the following screen. Amazingly enough, I have written about dollar hostings. However, seeing a half-dollar web hosting offer is incredibly rare. IONOS sure got my attention with this one. Still, let’s check the quality you will get at this price.

screenshot of Domains and Hosting page

All shared hosting plans come with 99.9% uptime, DDoS protection, free 24/7 support, great scalability, blazing-fast speeds, and compatibility with various apps. You can choose from a range of plugins to enhance your website, including popular web hosting apps, such as TYPO3, Joomla!, Drupal, PrestaShop, and KOKEN.

Important: You can install all plugins with just a few clicks for free. IONOS also offers the WordPress plugin. However, if you need a more comprehensive solution, it’s best to go for a managed WP hosting plan.

You can also benefit from a free domain for a year, a free Wildcard SSL certificate, and a 30-day money-back guarantee.

Note: IONOS doesn’t offer the standard cPanel dashboard. Instead, it comes with its clunky alternative, which might be challenging for beginners in the niche.

If you click on ‘See plans,’ you will get to the three different offers: Essential, Business, and Expert.

 screenshot of shared hosting plans

The shared hosting plans differ in the number of websites they support, storage, databases, CPU & MEM resources, and additional features.

Essential is the cheapest plan. It works best for a single website, with 10 GB storage, ten databases (2 GB SSD), professional email, domain, and basic CPU & MEM resources.

On the other hand, the Expert plan supports up to unlimited websites, storage, and databases. It also comes with a free domain and professional email. Still, it takes things to another level since it adds maximum CPU & MEM resources, SiteScan malware protection, and a CDN to the offer.

Warning: The Essential, Business and Expert plans are Linux hosting alternatives. If, however, you need a Windows hosting plan, you should select ASP.NET Hosting within the Hosting tab in the main menu.

IONOS offers three Windows Hosting plans: Business, Pro, and Expert. I will get the Business plan since it’s sufficient for my needs, and I am on a Windows OS. Still, you should select an offer depending on your business needs, budget, and preferences.

screenshot of Windows hosting plans

When you click ‘Continue,’ you will get to the following screen. Here, you can add your domain and get it free for the first year. I have to say; I love the transparency at the point. IONOS immediately informs you that you will have to pay at renewal, which most web hosting providers try to hide on purchase.

choosing a domain name page screenshot

Note: IONOS provides nine free domains: us, ca, com, net, org, info, me, biz, and online.

To see where the provider takes me, I have entered an existing domain to check whether it’s free (knowing it’s not). They got it right; the domain is mine. So, I will transfer it.

screenshot of available domains

Once I clicked ‘Transfer it here,’ I got to the following screen.

screenshot of Authorization

If you scroll a bit down, you can select your Nameserver Settings and move the domain.

selection name page screenshot

Also, IONOS allows you to set up an external domain for use with your existing IONOS products.

The next step in the registration is the Cart.

Warning: IONOS automatically selects 12 months billing period. Also, the contracts renew automatically. So, if you are unsatisfied with the service, make sure to cancel it on time.

screenshot of shopping cart

You can change your billing period from 12 months to a single month. However, you will have to pay a higher price.

choosing a billing period page screenshot

Note: Web hosting providers almost always provide better discounts on longer-term plans.

I also like that IONOS secures transactions with SSL encryption to protect customers’ data. You can choose from MasterCard, Visa, PayPal, Discover, or American Express when it comes to payment methods.

Next, I clicked on ‘Continue.’ At this point, you can continue to checkout, check out with PayPal or sign in (if you already have an account on IONOS). I went for the first option.

screenshot of login page

In Customer details, you need to enter your billing information and domain registration information.

account creation page screenshot

The fourth step in the registration process is Payment. Once you fill out these details, you can continue to the Order Review.

If everything is okay, you can read the conditions, check the boxes, and ‘Order now.’

screenshot of conditions to approve

Another thing I liked on this page is the phone PIN. Essentially, IONOS grants you a unique number to prove your identity when speaking with IONOS customer support over the phone. So, make sure to memorize it (save it somewhere safe).

screenshot of your personal phone PIN

That’s all about the purchase. Finally, you will see the thank you screen.

screenshot of thank you screen

IONOS immediately started setting up my control panel. The process took approximately two minutes, which is excellent! Then, I clicked ‘Get started.’

Note: IONOS allows for account registration from a limited number of countries. For instance, you can’t sign up from China, Iran, Egypt, Morocco, Myanmar, Poland, Romania, Netherlands, Portugal, Sweden, Finland, Belgium, Czech Republic, etc.

Setting Things up at IONOS

Tada! You’re all set.

screenshot of client home page

If you click on ‘Home,’ you will see the following screen. Here, you can select a product that you would like to use, including Domains & SSL, Email, Websites & Stores, Hosting, Security Solutions, My Account, or Add another product.

screenshot of client area

In Domains & SSL, you can order a domain, transfer a domain, create subdomains, pre-reservation, set up an external domain or an SSL certificate.

screenshot of Domain & SSL page

In the Email section, you can find the following options. Essentially, you can choose from several types of email addresses, including Basic, Business, Microsoft Exchange, or Email Forwarding.

screenshot of email creation page

In Websites & Stores, you can start your new web project. More precisely, you can get hosting, WordPress, build a website, sell online, get design services, or organize all of your online presences from a single place.

screenshot of Websites and stores page

Next is the Hosting Overview. Here, you can find the plan you have purchased. As you can see (and remember), I got the Web Hosting Business Windows. In this section, you can track your webspace, configure FTPS, create databases, and get a CDN.

screenshot of Hosting Overview page

In Security Solutions, you can protect against Internet threats.

screenshot of Security Solutions page

As you can spot, I have an unused SSL certificate (included for free in my shared hosting plan). So, let’s set it up. All you will need to do in this process is enter your domain and you will be good to go!

Important: IONOS offers three types of SSL certificates. While you get the SSL Starter Wildcard for free, you can also upgrade to SSL Business or SSL Business Wildcard.

screenshot of SSL Certficates

In My Account, you can manage invoices, contracts, and accounts.

screenshot of My Account page

Contracts & Subscriptions displays all your purchases (products, packages, additional items, and domains) that you have in your IONOS account at the moment.

screenshot of Contracts & Subscriptions

Next, you can manage your password, phone PIN, set up Two-Factor Authentication, or issue access permissions in the Login & Account Security.

screenshot of Login & Account Security

Contact Details essentially display the data you have entered on registration, including your name, address, city, country, ZIP code, phone number, and email address.

IONOS also provides details on your consents and further information on the General Data Protection Regulation (GDPR).

screenshot of Data Protection & Privacy Notice

Finally, in Profile Details, you can set up several variables, such as:

  • The most important success factor for you as a customer (modern website design, attracting as many visitors as possible, maximum data security, performance and reliability, and personal support during use)
  • Who manages your products (you, another person, you manage websites of your clients as a service)
  • Why do you use your products (private projects, business projects, private and business projects, or association, club, or charity projects)
  • The level of your digital knowledge (no knowledge, beginner, advanced, or expert)

Here, you can open up additional fields. Say you select business projects. IONOS will then ask for your industry, business, number of employees, and so on.

Once you select your answers, your Profile Details page will look something like this.

screenshot of Profile Details

Key takeaways: IONOS uses its custom setup instead of using the user-friendly cPanel. In some cases, this might be positive. However, IONOS could update its control panel since it’s pretty dated and not as intuitive as it should be. Beginners might find it incredibly confusing. And since IONOS’ target market are SMBs, it sure has to make its service more user-friendly.

See, that’s my personal opinion. Maybe it’s because it takes some getting used to. Some users get around easily, especially with the improved search bar. It allows you to find settings and switch between products faster. The important thing is that IONOS is improving, especially since the rebranding in 2018. So, since the users have mixed feelings regarding the control panel, the provider might adjust it further.

Performance, Speed, and Uptime

When choosing a web hosting provider, uptime, speed, and overall performance play a crucial role. Essentially, they determine the user experience, so you must consider these factors before the purchase. Uptime refers to the total time your site is up and running. Downtime is how often your website crashes out of the total, making it unavailable to visitors.

Note: There’s no such thing as 100% uptime due to updates and fixes. Still, it would help if you aimed for an uptime that’s as close as possible to this “perfect” score.

IONOS provides a 99.99% Uptime Guarantee, which is excellent. The company has a geo-redundant infrastructure, mirroring your data in two data centers. It means that if one undergoes maintenance or an outage, your performance will not be interrupted.

Furthermore, the provider’s data centers have a battery-supported uninterruptible power supply to keep your site online at all times. They are also protected by generators that kick in during extended outages.

screenshot of "What makes IONOS so reliable?" banner

Better yet, IONOS pursues scalable performance management. Say your current performance level has reached its limit. The web hosting company will notify you of this issue. In turn, you can adjust the performance level to ensure you keep up with demand.

Important: Each additional performance level costs $2/month.

During testing, IONOS confirmed its promise. It delivered superior uptime of 99.98%.

Question: What does a 99.98% uptime mean?

Answer: A 99.98% uptime translates to 17 seconds daily downtime, 2 minutes 1 second weekly, 8 minutes 38 seconds monthly, and 1 hour 45 minutes 7 seconds downtime per year.

Key takeaways: IONOS provides stable performance and excellent uptime.

Next, we come to speed. See, loading speeds and latency can either make or break your connections with customers. Fast forward, IONOS is neither the best nor the worst in this regard. During testing, it has delivered an average page loading speed of 865 ms in the last year.

The provider has 15 data centers—your speeds and performance depend on which data center you are using. If you are on a plan where you can choose, ultimately, you are directly affecting your performance. If not, IONOS will decide for you. The company assigns you the data center that’s closest to you to minimize latency by default.

screenshot of load time comparison

Also, you have the option to get a Content Delivery Network. It delivers your content quickly and makes it available worldwide.

Level of Support at IONOS

When it comes to customer support, it’s safe to say, IONOS takes things to a whole other level. As a customer, you will get a dedicated customer service agent. It means that each time you need some help, you will be talking to the same person on the phone.

Keep in mind; web hosting providers usually don’t provide this within their offers. Instead, you will be talking to a different agent each time you need help, depending on who’s available at the time.

Important: Your dedicated customer service agent will act as your personal consultant. They will get to know you and your business. In turn, they will be able to assist you in the best way possible over the phone to make the most out of your online presence.

Another thing I especially love about IONOS is the following. Regardless of the page, you can always spot the live chat window on the right and the ‘Need help?’ option in the bottom right corner. In other words, whenever you encounter an issue, you can instantly ask for assistance or an agent to resolve it for you. All you need to do is click ‘Start chat.’

Warning: I found multiple negative customer reviews on the Internet regarding IONOS’s customer support over the live chat. So, the provider might be pretty inconsistent in this regard.

screenshot of live chat

So, let’s check whether they truly help out. I would like to form my own objective opinion. Once you click ‘Start chat,’ you will see the following.

screenshot of Live chat (welcome)

They connected me with an agent in approximately five seconds, which is fantastic. He immediately welcomed me, and here’s how our conversation went.

Note: At this point, I wasn’t logged on to my account. Instead, I acted as a potential customer to test what kind of support I would get.

screenshot of Live chat (conversation)

I asked about the personal consultant service, how it works, where it takes place, and what topics they could assist me with.

screenshot of Live chat (conversation)

The live chat agent specified that personal consultants are available 8 am-6 pm EST over the phone or email. Finally, I asked about the kind of topics they cover.

The agent responded: “Everything on your account, technical server issue, billing, or more. As long as it has nothing to do with scripts/codes, which is out of our scope.

Key takeaways: I had a great experience with IONOS over the live chat. They immediately assigned me an agent. He was quick to respond, had concise yet helpful answers. So, they have a green light from me!

Next, you can use IONOS’ Online Contact Service or Help Center.

screenshot of customer support page

If you go for the Online Contact Service, you will get real-time expert support. At this point, you need to select one of the many topics so that IONOS can connect you with the proper agent/team.

screenshot of support page

The Knowledge Base is also well organized. It’s divided into multiple categories so that you can choose the topic you need help with. For instance, you can find Domains, SSL Certificates, Email, Office, Websites & Stores, Hosting, Server & Cloud Infrastructure, Online Marketing, and so on.

help center page screenshot

As mentioned before, IONOS provides a 30-day money-back guarantee on all shared hosting plans.

Warning: IONOS doesn’t provide a refund on the following services: Domains, DNS Pro, Domain Guard, MyWebsite Design Service, eCommerce Design Service, cloud servers, dedicated servers, Premium Services, and any Google Ads budget spent using Google Ads Management Service or rankingCoach Plus.

In other words, I can get a refund on my web hosting plan. However, I can forget about the dollar I have spent on my domain. It’s not much; I’ll manage.

Now, let’s check whether the web hosting company stands faithful to its promises. I will log in to my account for this one. After all, it’s a refund. So, it’s only logical that I am an existing customer. Better yet, this will allow me to compare the customer support for customers and regular website visitors. Does it differ?

To get a refund, first, you need to log in to the control panel.

menu screenshot

Next, enter Contracts & Subscriptions and select Manage contract (under the plan you wish to cancel within Actions).

Contracts & Subscriptions page screenshot

At this point, you can change or cancel the contract. If you scroll a bit down, you can also find the features included in your package.

Contract change & Cancellation page screenshot

Once you click ‘Show cancellation options,’ you can choose from several options:

  • Change domain expiration dates
  • Cancel additional items
  • Update auto-renewal setting
  • Cancel within the 30-day money-back guarantee

screenshot of the option selection page

Since my contract is still within the 30-day money-back guarantee, I will go for the last option.

screenshot of the reason for cancellation

IONOS tried to understand your issue and offer further assistance, which I especially like.

screenshot of "we will miss you" message

As mentioned, I am not getting a refund on my domain, which is transparently shown within the Terms and Conditions for a 30-Day Money-back guarantee.

screenshot of your cancellation details

Make sure to carefully read the Terms and Conditions for the 30-Day Money-back guarantee to avoid all confusion and set proper expectations.

screenshot of Terms and Conditions

At last, you will get the final warning.

screenshot of Important information regarding cancellation

If you are good with it, you can cancel your contract.

screenshot of message that the company received the cancellation request

Security and Backups

IONOS offers a free SSL Wildcard and Site Scan from SiteLock to protect your website from hackers, malware, and unauthorized access. In other words, it encrypts your website for advanced security and protects all data exchanged between users and the website.

Note: If you display the SiteLock Trust Seal on your website, visitors will see real-time verification that the site is secure.

With an SSL certificate, you will have an HTTPS website. In turn, Google will mark your site as secured (which is not the case with HTTP websites).

With IONOS, you can also benefit from Data Protection, Website Security, and Email Security.

screenshot of Web Security

IONOS also creates daily backups of your web space available for a maximum of six days. If you need data backups over a more extended period, you can also manually create your backups.

Note: In Linux Web Hosting packages, you can restore the backups under the Webspace Recovery option.

With IONOS, you can create manual backups using options such as MySQL or SFTP.

screenshot of Backup information

Specific Features of IONOS

What makes IONOS superior compared to other providers?

  • 99.99% Uptime Guarantee
  • Linux- Or Windows-Based Servers
  • World-Class Customer Support (A Single Point Of Contact) At No Extra Cost
  • Transparent Product Offerings And Prices
  • ISO 27001 Certified Data Centers
  • 30-Day Money-Back Guarantee
  • Free SSL Security
  • Free Domain For A Year
  • Free Email Address
  • Daily Automated Backups

screenshot of IONOS features

Monthly Updates

During November, IONOS:

  • Had disruption in several Control Panel areas, some websites were inaccessible


So, the question is, is IONOS the one?

Let’s start with the “positives”. IONOS has remarkable uptime. Even though it has average speeds, overall, I can say that it delivers reliable performance. The company also has feature-packed plans at affordable prices (especially the cloud and dedicated hosting solutions). It also provides for solid security with free SSL certificates included in all web hosting plans.

Next, you can set it up on both Linux and Windows, which allows for great flexibility. As a customer, you can also benefit from advanced plans if you need to upgrade in the future. The provider adds several freebies into its services, which is another advantage.

Still, IONOS might not be the perfect choice for you. The provider works best for small white-collar businesses due to its comprehensive packages, affordable prices, strong security features, and ultimate reliability. However, as explained earlier, customers have divided opinions regarding the user interface. So, IONOS might not be the perfect choice for beginners or first-time users in web hosting since they find it challenging to navigate.

Furthermore, IONOS is unavailable in all countries, especially in Europe (even though it’s headquartered in Germany). Also, you might benefit from initial discounts. However, the renewal prices are far higher. Well, at least IONOS is open and transparent about this.

Read Less

IONOS pros

  • Dependable Uptime In Testing (99.98%)
  • Flexible Plans For Both Windows And Linux
  • Basic And Advanced Web Hosting Plans
  • Easy-To-Use Tools And Services
  • Included Freebies (SSL, Domain Name, Email Address)
  • One Of The Cheapest Providers On The Market
  • Dedicated Support Assistant For Each Customer

IONOS cons

  • No cPanel (Unintuitive Backend Control Panel Instead)
  • Registration Is Available From A Limited Amount Of Countries
  • No Free Website Transfers/Migrations
  • Prices Significantly Increase On Renewal


Where are the IONOS cloud servers located?

IONOS has data centers in North America and Europe. Its facilities are located in Las Vegas, New Jersey, London, Berlin, Frankfurt, Karlsruhe, and Logroño.

How reliable is IONOS?

IONOS is a reliable web hosting provider. It has an incredible 99.99% uptime guarantee. During testing, it has confirmed this fact, delivering 99.98% in a year-long period.

How do I get a refund from IONOS?

IONOS provides a 30-day money-back guarantee on all its web hosting plans. You can get a refund from your control panel within the Contracts & Subscriptions section.

Which services are eligible for a refund?

IONOS doesn’t provide a refund on the following services: Domains, DNS Pro, Domain Guard, MyWebsite Design Service, eCommerce Design Service, cloud servers, dedicated servers, Premium Services, and any Google Ads budget spent using Google Ads Management Service or rankingCoach Plus.

Is IONOS cheap?

IONOS might be one of the cheapest providers on the market, with a starting price of $0.50. The company is also highly transparent in its pricing. However, the renewal prices are significantly higher ($10 compared to $0.50 on the first purchase).

IONOS Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Essential 10 GB Unlimited cPanel Unlimited $4.00 2.9 Details
Business Hosting 100 GB Unlimited Unlimited $0.50 2.7 Details
Expert Unlimited Unlimited cPanel Unlimited $8.00 2.9 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS S 10 GB 1 x 2.00GHz 512 MB $2.00 2.9 Details
VPS M 80 GB 2 x 2.00GHz 2 GB $4.00 2.9 Details
VPS L 120 GB 2 x 2.00GHz 4 GB $8.00 2.9 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
A8i SSD 240 GB 8 x 2.40GHz 8 GB $45.00 2.9 Details
L-16 SSD 480 GB 4 x 3.50GHz 16 GB $70.00 2.9 Details
XL-32 SSD 800 GB 4 x 3.80GHz 32 GB $110.00 2.9 Details
XL-64 SSD 800 GB 4 x 4.20GHz 64 GB $140.00 2.9 Details
L4i HDD 1000 GB 4 x 3.10GHz 12 GB $47.00 2.9 Details
L-16 HDD 1000 GB 4 x 3.50GHz 16 GB $60.00 2.9 Details
XL-32 HDD 1.95 TB 4 x 3.80GHz 32 GB $90.00 2.9 Details
XL-64 HDD 1.95 TB 4 x 3.80GHz 64 GB $120.00 2.9 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Cloud Server XS 30 GB 1 core 512 MB Unlimited $4.00 2.9 Details
Cloud Server S 40 GB 1 core 1 GB Unlimited $5.00 2.0 Details
Cloud Server M 60 GB 2 cores 2 GB Unlimited $12.00 8.4 Details
Cloud Server RAM M 40 GB 1 core 4 GB Unlimited $16.00 2.9 Details
Cloud Server L 80 GB 2 cores 4 GB Unlimited $20.00 2.9 Details
Cloud Server RAM L 80 GB 2 cores 8 GB Unlimited $30.00 2.9 Details
Cloud Server XL 120 GB 4 cores 8 GB Unlimited $35.00 2.0 Details
Cloud Server RAM XL 120 GB 4 cores 16 GB Unlimited $65.00 2.9 Details
Cloud Server XXL 160 GB 8 cores 16 GB Unlimited $85.00 2.9 Details
Cloud Server RAM XXL 160 GB 8 cores 32 GB Unlimited $125.00 2.9 Details
Cloud Server RAM 3XL 240 GB 12 cores 24 GB Unlimited $150.00 2.9 Details
Cloud Server RAM 4XL 360 GB 16 cores 32 GB Unlimited $220.00 2.9 Details
Cloud Server RAM 5XL 480 GB 24 cores 48 GB Unlimited $320.00 2.9 Details

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
Starter Unlimited
Free Domain dor 1 year
Professional email included
$1.00 2.9 Details
Plus Unlimited
Free Domain dor 1 year
Professional email included
$5.00 2.9 Details
Pro Unlimited
Free Domain dor 1 year
Professional email included
$10.00 2.9 Details

SSL Plans

Plan Name Features Warranty Price Score
SSL Starter
Geotrust Quick SSL Premium
Protection for one domain name
Domain Validation
Up to 256-bit encryption
$500.000 loss excess amount
Padlock display
Easy to activate on your website
$500,000.00 $20.00 2.0 Details
SSL Business
Geotrust Quick SSL Premium
Protection for one domain name
Organization Validation
Up to 256-bit encryption
$1.250.000 loss excess amount
Padlock display
Protection against phishing
Display the trustworthiness of your business
$1,250,000.00 $70.00 2.9 Details
SSL Premium
Geotrust Quick SSL Premium
Protection for one domain name
Extended Validation
Up to 256-bit encryption
$1.500.000 loss excess amount
Padlock display
Protection against phishing
Display the trustworthiness of your business
Highest level of authentification
$1,500,000.00 $200.00 2.9 Details

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