IONOS User Reviews

Based on 8 user reviews in 2 languages

Customer score for IONOS

  • Reliability
    3.5 / 10
  • Pricing
    4.0 / 10
  • User Friendly
    3.0 / 10
  • Support
    3.3 / 10
  • Features
    3.8 / 10

Detailed Scores / Summary

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John Paul Random
  • Reliability6
  • Pricing8
  • User Friendly2
  • Support4
  • Features8

Confusing UI

Service used: Shared - Business Hosting
IONOS Dashboard is so confusing. Lack of documentations on how to deploy hard coded sites, site builder sucks and a lot of occasional downtime but their scalable servers are nice and great. It's just that the lack of documentation...Read More
Andrey Korneev
  • Reliability2
  • Pricing8
  • User Friendly2
  • Support2
  • Features2

Dont deal with them!!!

I registered and ordered the VPS service from this provider. He accepted payment from me for the one month in advance, according to his bill. However, I never got the VPS running. Instead of it, after a few hours I received an em...Read More
Diego Bautista
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Thieves !.

Service used: Shared - Business Hosting
Thieves !. I lost my money with them, they wanted to charge me twice for the same service. They downloaded the money from my credit card and then they canceled my service because they said I had not paid. I confirmed with my bank ...Read More
Rahim Bola
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Ionos is fraud

Service used: Shared - Business Hosting
I have bought a cloud server just for testing. The cost was 10$ after 4 days ionos took 11.80$ more from my bank account. When I talked them they said "we havent taken any extra money". Than the live chat staffed banned me. I coul...Read More
Bernie Watson
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2


Service used: Shared - Business Hosting
Service is crap: as defined by results = people are nice but not necessarily fully competent. Tried "upgrading" email from imap to Exchange ... it's taken more than 6 phone calls totaling more than a few hours and still it is not ...Read More

Typical IONOS Prices

Service Monthly Price Range
Shared Hosting $1.00 1 plans
The Services & Prices are taken from

IONOS Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
100 GB Unlimited $1.00 3.8
A Free Domain is included when purchasing any hosting service from IONOS
Submit a IONOS Coupon

Server Locations

Kansas City Karlsruhe

A few words from IONOS

From web hosting with WordPress to highly flexible cloud servers, IONOS provides the technology professional users need, enabling the successful development of their business.
IONOS provide all solutions to look professional online, and reliable communication tools to interact with your customers and business partners.
With online marketing and search engine optimization packages, communication, local and online visibility, and know-how to improve your search rankings are at your disposal.
Your support personal consultant will help you any time get the best out of 1&1 IONOS products and services, and will help you with any questions you may have. This service is exclusive and offered completely free of charge.

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