IONOS User Reviews

Based on 11 user reviews in 2 languages

Customer score for IONOS

  • Reliability
    3.6 / 10
  • Pricing
    3.8 / 10
  • User Friendly
    2.7 / 10
  • Support
    3.1 / 10
  • Features
    3.5 / 10

Detailed Scores / Summary

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Muhammad Ibrahim
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

SCAM. No support! They write off money from the card just like that, there is no way to close the payment details.

Service used: Shared
Terrible hosting due to lack of support (they never called, there is no chat or email), there is also fraud, after paying for hosting, they were charged off the card again without notification, and in the panel there was still onl...Read More
Steven Brier
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

1&1 IONOS changed their procedures

Service used: Shared

This company uses a fraudulent method to obtain customers. I know as I was scammed.

1 - They offer bargain priced domains to sign you up

2 They failed to tell you that you also signed up for a premium webs...Read More
They revised their policies
Bob Sutherland
United States
  • Reliability8
  • Pricing6
  • User Friendly2
  • Support4
  • Features4

Extremely confusing interface

Service used: Shared
Coming from someone who has used many different hosting companies and a decade of experience with cPanel - Ionos is the most confusing interface I have ever experience. It's not clear how to do ANYTHING. After a lot of poking arou...Read More
John Paul Random
  • Reliability6
  • Pricing8
  • User Friendly2
  • Support4
  • Features8

Confusing UI

Service used: Shared - Business Hosting
IONOS Dashboard is so confusing. Lack of documentations on how to deploy hard coded sites, site builder sucks and a lot of occasional downtime but their scalable servers are nice and great. It's just that the lack of documentation...Read More
Andrey Korneev
  • Reliability2
  • Pricing8
  • User Friendly2
  • Support2
  • Features2

Dont deal with them!!!

I registered and ordered the VPS service from this provider. He accepted payment from me for the one month in advance, according to his bill. However, I never got the VPS running. Instead of it, after a few hours I received an em...Read More

Typical IONOS Prices

Service Monthly Price Range
Shared Hosting $1.00 1 plans
The Services & Prices are taken from

IONOS Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
100 GB Unlimited $1.00 3.8
A Free Domain is included when purchasing any hosting service from IONOS
Submit a IONOS Coupon

Server Locations

Kansas City Karlsruhe

A few words from IONOS

From web hosting with WordPress to highly flexible cloud servers, IONOS provides the technology professional users need, enabling the successful development of their business.
IONOS provide all solutions to look professional online, and reliable communication tools to interact with your customers and business partners.
With online marketing and search engine optimization packages, communication, local and online visibility, and know-how to improve your search rankings are at your disposal.
Your support personal consultant will help you any time get the best out of 1&1 IONOS products and services, and will help you with any questions you may have. This service is exclusive and offered completely free of charge.

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