IONOS User Reviews

Based on 24 user reviews in 4 languages
3.4
POOR

Customer score for IONOS

  • Reliability
    3.8 / 10
  • Pricing
    4.0 / 10
  • User Friendly
    3.0 / 10
  • Support
    3.0 / 10
  • Features
    3.1 / 10

Detailed Scores / Summary

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Nick L
United Kingdom
  • Reliability4
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.8
NEW

IONOS - Appalling support & customer service

Service used: Shared - Business Hosting
Desperately poor support & payment systems despite confirming all set up properly & good to go on Direct Debit. Billing is all over the place & although constant reassurances payments are being claimed the staff we dea...Read More
Spencer K
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Horrendous - they are thieves.

Service used: Shared - Business Hosting
Basically, we called up and asked them to cancel our list local service (this is at £23.00 pm), what did they do? Put us on the list local pro (at £36pm). They charged my sister - who didn't bother checking - this amount every 3 w...Read More
carlos
carlos
The same happened with me, over 10 different websites with domains and hosting that i have purchased from them, and one day i cannot log into my account, so when i contacted them they reply with a "Your account has been deleted an...Read More
M. Dabbas
Turkey
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

SCAM, FRAUD, Keep away

Service used: Shared
SCAM, FRAUD Keep away
SCAM, FRAUD, I don't know how 1and1 have all that popularity, I bought a VPS a week ago they don't
1-Until now I get Nothing, they just stole my money and west my time
2-they even don't have an invoice num...Read More
Aditya Agrawal
India
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

They steal money. Never enter into a contract with them

Service used: Shared - Business Hosting
They steal money. Never enter into a contract with them. They will never cancel it and keep billing you. I am trying to cancel few contracts for two months now. But they won't cancel and keep charging my card. Finally, after all t...Read More
Taylor Watters
United States
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features4
2.8

The Merger Killed Their Billing System - Stay Away and Save Yourself the Headache

Service used: Shared - Business Hosting
Moved from SiteGround
Ever since 1&1 and Ionos merged their billing system has taken a nosedive. We are locked out of our VPS contracts because they couldn't process payments through their customer panel properly. Since the billing issue occurred t...Read More

Typical IONOS Prices

Service Monthly Price Range
Shared Hosting $1.00 1 plans
The Services & Prices are taken from www.ionos.fr

IONOS Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
100 GB Unlimited $1.00 3.2
A Free Domain is included when purchasing any hosting service from IONOS
Submit a IONOS Coupon

Server Locations

Kansas City Karlsruhe

A few words from IONOS

From web hosting with WordPress to highly flexible cloud servers, IONOS provides the technology professional users need, enabling the successful development of their business.
IONOS provide all solutions to look professional online, and reliable communication tools to interact with your customers and business partners.
With online marketing and search engine optimization packages, communication, local and online visibility, and know-how to improve your search rankings are at your disposal.
Your support personal consultant will help you any time get the best out of 1&1 IONOS products and services, and will help you with any questions you may have. This service is exclusive and offered completely free of charge.

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