BlueHost Reviews and Expert Opinion

Based on 24 reviews in 3 languages
6.7
Good

Customer score for BlueHost

  • Reliability
    6.6 / 10
  • Pricing
    7.2 / 10
  • User Friendly
    7.0 / 10
  • Support
    6.2 / 10
  • Features
    6.7 / 10

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BlueHost User Reviews

Language
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
sami alfaifi
Saudi Arabia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 6.0
  • Support 2.0
  • Features 2.0
2.8

first experience

Service used: Shared
Purchased at $ 5.45 prime
For three years
I was surprised that the domain is free for only one year and then I have to pay $ 15 a year
After deducting 11.99 yearly ..
( This thing was hidden for me )
I wish I could undo the h... Read More
Marco J
United Kingdom
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

bad service

Service used: VPS
I paid over 700$ for 1 year hosting including a FREE SSL, and i choose a VPS package to activate Varnish for the website to load fast, and they cant fix an issue for over 1 month, they keep saying it's from website, i deleted the ... Read More
CJ Lahey
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

AVOID Bluehost!!

Service used: VPS
I registered for a domain with bluehost and paid extra for personal info & domain privacy. The very next day, before I even had a chance to design my website and upload articles, I was deluged with so many texts & emails f... Read More
Luis Manuel Jordão Elias Gomes
Brazil
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Maneco Gomes

Service used: VPS
I have to say, that i`m impressed with your kind off support. I do use digitalocean by myself, but with you, all is so easy. Thank you and congratulations by service
Marcus Theo
United Kingdom
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Horrible customer service

Service used: VPS
A hateful experience with a company that seems not to care about it's customers. Staff were rude and unhelpful. Avoid this terrible company.
Anna Higgins
United Kingdom
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 8.0
  • Features 8.0
9.2

A near perfect service

Service used: Dedicated Server
I've used Bluehost for 4 years and they haven't put a foot wrong with uptime being pretty close to 100%, setting up a site is easy as well with the various site building tools they give you. Of course sites like this will naturall... Read More
Amir Rajaey
Belarus
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
2.4

wasting money

Service used: Shared
I was one of their customers for last years and It was what I experience during their services:
1. very low load time
2. phpmyadmin login problem ( almost always I wanted to login it had sync problem with account and so produce ... Read More
Dianne G
United States
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
2.8

DO NOT USE BLUE HOST

I was a BlueHost customer for many years. They took down my websites for spam - isn't it the hosting company's responsibility to keep stuff on their site spam free? MANY calls to tech support with long hold times. Asked for a supe... Read More
Veronica Hillls
United States
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 10
9.6

I Love Bluehost!

Service used: Shared
I opened a hosting account with Bluehost back in 2013 and was very skeptical. I was referred by one of my friends and was so happy I gave a shot! Their technical support department was so friendly and answered all of my questions.... Read More

Typical BlueHost Prices

Service Monthly Price Range
Shared Hosting $2.95 - $5.45 3 plans
VPS $19.99 - $59.99 4 plans
Dedicated Server $79.99 - $119.99 3 plans
Cloud Hosting $6.95 - $15.95 3 plans
The Services & Prices are taken from www.bluehost.com

BlueHost Expert Review 2017

Written by: Max Ostryzhko

BlueHost Rating

  • Reliability
    9.2 / 10
  • Pricing
    8.3 / 10
  • User Friendly
    5 / 10
  • Support
    5 / 10
  • Features
    8 / 10
7.1
Rated by Max Ostryzhko

BlueHost: Well-Established, Simple Hosting

BlueHost is one in a group of four hosts all run by the same person (others in the group are HostMonster, JustHost, and FastDomain). BlueHost, the original host established in 1996, is one of the oldest; with over 1 million domains managed, it’s also one of the most popular. But the other services in the group pretty much provide the same features, so just pick the one with the best pricing for you, and realize that you’re tapping into the same resources and brains on the back end. Comparatively, BlueHost is the most expensive, but it has the best name recognition. The company knows what features are most popular, and they offer a low price for those features. The basics are provided – unlimited domains, emails, bandwidth, and disk space – and BlueHost throws in the free domain name when you purchase a year of hosting. For users who want the capability to handle mega-bandwidth, like businesses with robust e-commerce needs, there is a more expensive pro-level plan with SSL, a dedicated IP address, and a stronger CPU.

Uptime & Reliability

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9.2

Basically Perfect

Bluehost doesn’t promise a specific number in terms of uptime percentages, but they claim to be the best in the business. Our tests show 99.9% uptime for BlueHost.com. Users can boost security with SSL and SSH encryption, their servers utilize 10 GB connections, they have a UPS power backup system, and a super-strong server. Still, there’s a plethora of former customers out there who gripe about the slow load time.

Features

Compare
8

Oodles of Features

In addition to the unlimited basics, BlueHost has all sorts of neat features available like support for multiple types of coding (like PHP, Perl 5, Python, Javascript, and Flash). There’s also an easy website builder with templates, e-commerce, and media options for users who want a website but aren’t familiar with coding,

Feature Description
Disk SpaceYou are allowed unlimited disk space with all BlueHost accounts.
Website BuilderBluehost includes a slim version of website builder Weebly, which allows you to build a six page website for free, then you can pay to create more than that. Also, Wwith a single click you can install simple script applications that build sites like WordPress.
Email AccountsYou are allowed unlimited email accounts with all BlueHost accounts, plus POP, IMAP, and a trio of webmail options.
Shopping CartsBlueHost gives you the option of choosing between OS Commerce Shopping Cart, Agora, Cube Cart, or Zen Cart.t
StatsBlueHost gives you the option of choosing betwee Awstats and Webalizer to keep an eye on your website traffic.
MySQL databasesYou get MySQL 5 databases with all BlueHost accounts.t
FTP AccountYou are allowed unlimited FTP accounts and access with all BlueHost accounts.
Multiple DomainsYou are allowed unlimited domain hosting with all BlueHost accounts.

Support

Compare
5

Unhappy Former Customers

On paper, Bluehost has everything you could want in terms of support – live 24/7 chat, phone support, a ticketed email system, and a user forum – but looking at online forums, there are a lot of angry and disappointed voices, and the masses usually aren’t wrong. The video tutorial library was pretty weak.

Pricing

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8.3

Standard Pricing, No Moneyback Guarantee

BlueHost’s basic package price is average, but what really stands out is the lack of a money-back guarantee. This is especially bad when you consider the big price break comes with a three year contract: if you sign up for the long-term and suddenly find that your site is down regularly, there’s no way to switch hosts or to get your money back. If you have major bandwidth needs, the pro-level plan isn’t really competitively priced. This is really a better web host for individuals and companies that never anticipate growing past a certain level.

User Friendly

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5

cPanel Crowded with Promos

BlueHost uses cPanel, a familiar interface and the gold standard in control panels. However, BlueHost has so many add-on services available through promotions that they take up too much space in the cPanel, obscure what’s obviously necessary—all in an atempt to get you to shell out more money.

Summary

BlueHost doesn’t cater to any one group in particular: newbies might not get the support they need and may be confused by the crowding from promos. Advanced users might be disappointed with the weak CPU strength and miss some features they need. For the most part, BlueHost does what it says it will; it’s just not boasting of anything too exciting.   Pros

  • Low cost packages
  • Single-click installation of e-commerce solutions
  • Single-click installation of WordPress
  • Unlimited basics (domains, email addresses, bandwidth, disk space)
  • US-based live phone and chat support, plus email tickets
  • Free domain with purchase of one year of hosting

Cons

  • Base price missing lots of good features
  • Mediocre customer support
  • Issues with email service
  • Issues with slow load time
Read the full expert review Visit BlueHost See plans & pricing

BlueHost Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
Basic 50 GB Unlimited N/A $2.95
Plus Unlimited Unlimited N/A $5.45
Prime Unlimited Unlimited N/A $5.45

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
Standard 30 GB 2 cores 2 GB $19.99
Enhanced 60 GB 2 cores 4 GB $29.99
Premium 120 GB 3 cores 6 GB $44.99
Ultimate 240 GB 4 cores 8 GB $59.99

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
Standard 5 TB 4 x 2.50GHz 4 GB $79.99
Enhanced 10 TB 4 x 2.50GHz 8 GB $99.99
Premium 15 TB 4 x 3.30GHz 16 GB $119.99

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
Starter 100 GB 2 cores 2 GB Unlimited $6.95
Performance Unlimited 4 cores 4 GB Unlimited $8.95
Business Pro Unlimited 6 cores 6 GB Unlimited $15.95
A Free Domain is included when purchasing any hosting service from BlueHost
Submit a BlueHost Coupon

Server Locations

Provo

BlueHost Refund & Cancellation Policy

  • You may cancel your account anytime and receive a prorated refund.
  • Full refund with if you cancel within the first 30 days, with the exception of the below mentioned domain name policy
  • The remaining balance will be refunded to the current credit card on file. If you paid via Check or Paypal your funds will be refunded using that method.

    • If you received a free domain name from them during your signup and cancel anytime after the first three days, there will be a $14.99 charge for your domain name, which will be your domain name to keep for 1 year

See the complete and updated policy by Blue Host: https://my.bluehost.com/cgi/help/209‎

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