Namecheap Reviews and Expert Opinion

Based on 146 user reviews in 8 languages
5.0
DECENT

Customer score for Namecheap

  • Reliability
    4.6 / 10
  • Pricing
    5.8 / 10
  • User Friendly
    5.1 / 10
  • Support
    4.8 / 10
  • Features
    4.8 / 10

Detailed Scores / Summary

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Stachko Anatolyi
Stachko Anatolyi
Slovakia
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Unlawfully banned domains

Competitors threw a fake complaint, and namecheap.com banned all domains for me, they don’t want to show the proof for each domain, because I know they’re wrong!

And this is the answer of their technical support:
"Hello,

Le...Read More
Tim P.
Tim P.
United States
  • Reliability6
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
3.2
NEW

No support

Service used: Shared - Stellar
Their support after they were hacked does not exist. After they sent out request to change all passwords for our account, we started getting rejections to our e-mail. I contacted support and placed a ticket, I had to jump through ...Read More
Kevin Daley
Kevin Daley
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

TOTAL DISASTER...AVOID AT ALL COSTS

Service used: Shared - Stellar Plus
I have used many hosting companies. I can say with all certainty that this is by far the #1 WORST hosting company of all. What adds insult to injury is that when PROBLEM DOES SURFACE THEY COMPLETELY IGNORE IT. We have sent numero...Read More
Felix D.
Felix D.
Ukraine
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

just terrible

Service used: Resellers
My account was locked without any reason for that... I have already created 2 tickets but I never got an answer from support

"Your account has been temporarily locked due to suspected fraud, a chargeback or some similar violati...Read More
Frank Nites
Frank Nites
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

TOTAL SCAM COMPANY

Service used: Shared - Stellar Business
I joined Namecheap because of the price. It seemed like an good provider. After some time past, about 2 months they changed. They billed me for renewal but didn't provide it. They attempted to come up with excuses but I kept catch...Read More

Typical Namecheap Prices

Service Monthly Price Range
Shared Hosting $1.58 - $4.80 3 plans
VPS $8.88 - $15.88 2 plans
Dedicated Server $48.88 - $159.88 3 plans
The Services & Prices are taken from www.namecheap.com

Namecheap Expert Review 2021

Written by: Michael Lavnduski

Namecheap Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    8.5 / 10
8.6
Rated by Michael Lavnduski
Expert

Expert Overview

Domain Registration and Web Hosting

NameCheap's main service is domain registration, but they also provide good quality website hosting as well. They have been in business since at least 2001 and have a fairly good reputation for all their services.  They don't seem to put a lot of information up on their site about the company itself, which is unfortunate, but since they are a larger company in this industry it is not hard to learn more about them if you want to.

They offer a wide range of hosting options to choose from as well as other features.  If you're looking for a good company that can help you with every aspect of your website, this is certainly one to consider.

Uptime & Reliability

Stable Hosting with Some Speed Issues

The company has been in business for a long time and has a very stable infrastructure in place.  They also use nice hardware, including some servers with solid state drives, to help ensure no outages.  Due to their lower prices and what seems to be overselling of some of their servers, however, they do have a reputation for slow load times on some of their packages.  For smaller sites, however, that is not always a concern.

Features

Lots of Feature Options

NameCheap has a variety of great features to offer their customers.  First, they do all types of domain registration including traditional .com, .net, .org and others.  They also offer the new top level domains for companies that want to get those registred.  DNS is free and included and so is the transfer of domains to their service.

For hosting, they offer shared, reseller, VPS and dedicated servers.  In addition to that they provide private email hosting which can be helpful for some companies who don't want to manage it on their own.  They have a number of apps for things like eCommerce marketplaces and subscriptions too so you can set up your site in a way that works for you.

Support

Good Technical Support

The technical support from NameCheap is quite good.  They are there 24/7 and you can get in touch with them quickly.  They have a live chat feature, a phone number and a normal ticketing system that you can use to contact them.  They also has a nice amount of documentation to help users understand their services better.

Pricing

Low Prices

The prices offered by this company are quite compeditive, but there are some restrictions.  For example, the two entry level options for shared hosting are very cheap at $9.88 and $19.88 per year respectively.  You do have to pay annually for them though.  It is also important to note that this is only for the fist year.  After that, the price jumps significantly.  The value plan, which is the lowest, is $38.88 per year after the first year so this is a jump of almost 4 times!

When you get up to higher level packages the prices become more in line with what most other companies are providing.  They also let you start paying per month, which will be helpful given the higher price points.

Summary

Large Company with Lots of Options

Name Cheap is a well known hosting provider with a good history of service.  They do have some issues to be concerned with, but for many users the pros outweigh the cons.  They are also one of the better known domain registration services, so it may be nice to have all your hosting services combined into this one company.

Pros:

  • Lots of Features
  • Larger Company
  • Options for shared, VPS, dedicated and more

Cons:

  • Prices jump after first year
  • Some issues of slow load times
Read the full expert review Visit Namecheap See Plans & Pricing

Namecheap Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Stellar 20 GB Unlimited $1.58 4.1
Stellar Plus Unlimited Unlimited $2.68 5.1
Stellar Business 50 GB Unlimited $4.80 3.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Pulsar 40 GB 2 GB $8.88 5.0
Quasar 120 GB 6 GB $15.88 5.0

Dedicated Server Plans

Plan Name Space RAM OS Price Score
Xeon E3-1230 v5 480 GB 8 GB $48.88 5.0
Xeon E-2236 480 GB 32 GB $79.88 2.4
Dual Xeon Silver 4208 1 TB 64 GB $159.88 5.0
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Server Locations

United States

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