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Unlawfully banned domains
And this is the answer of their technical support:
TOTAL DISASTER...AVOID AT ALL COSTS
TOTAL SCAM COMPANY
Domain Registration and Web Hosting
NameCheap's main service is domain registration, but they also provide good quality website hosting as well. They have been in business since at least 2001 and have a fairly good reputation for all their services. They don't seem to put a lot of information up on their site about the company itself, which is unfortunate, but since they are a larger company in this industry it is not hard to learn more about them if you want to.
They offer a wide range of hosting options to choose from as well as other features. If you're looking for a good company that can help you with every aspect of your website, this is certainly one to consider.
Uptime & Reliability
Stable Hosting with Some Speed Issues
The company has been in business for a long time and has a very stable infrastructure in place. They also use nice hardware, including some servers with solid state drives, to help ensure no outages. Due to their lower prices and what seems to be overselling of some of their servers, however, they do have a reputation for slow load times on some of their packages. For smaller sites, however, that is not always a concern.
Lots of Feature Options
NameCheap has a variety of great features to offer their customers. First, they do all types of domain registration including traditional .com, .net, .org and others. They also offer the new top level domains for companies that want to get those registred. DNS is free and included and so is the transfer of domains to their service.
For hosting, they offer shared, reseller, VPS and dedicated servers. In addition to that they provide private email hosting which can be helpful for some companies who don't want to manage it on their own. They have a number of apps for things like eCommerce marketplaces and subscriptions too so you can set up your site in a way that works for you.
Good Technical Support
The technical support from NameCheap is quite good. They are there 24/7 and you can get in touch with them quickly. They have a live chat feature, a phone number and a normal ticketing system that you can use to contact them. They also has a nice amount of documentation to help users understand their services better.
The prices offered by this company are quite compeditive, but there are some restrictions. For example, the two entry level options for shared hosting are very cheap at $9.88 and $19.88 per year respectively. You do have to pay annually for them though. It is also important to note that this is only for the fist year. After that, the price jumps significantly. The value plan, which is the lowest, is $38.88 per year after the first year so this is a jump of almost 4 times!
When you get up to higher level packages the prices become more in line with what most other companies are providing. They also let you start paying per month, which will be helpful given the higher price points.
Large Company with Lots of Options
Name Cheap is a well known hosting provider with a good history of service. They do have some issues to be concerned with, but for many users the pros outweigh the cons. They are also one of the better known domain registration services, so it may be nice to have all your hosting services combined into this one company.
- Lots of Features
- Larger Company
- Options for shared, VPS, dedicated and more
- Prices jump after first year
- Some issues of slow load times