Namecheap Reviews and Expert Opinion

Based on 70 user reviews in 6 languages
6.3
DECENT

Customer score for Namecheap

  • Reliability
    5.9 / 10
  • Pricing
    6.9 / 10
  • User Friendly
    6.4 / 10
  • Support
    6.2 / 10
  • Features
    6.1 / 10

Detailed Scores / Summary

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Nastriawan Nasrien
Indonesia
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features8
9.6
NEW

The Best Hosting Company

Service used: VPS - VPS 2 - Xen
My site has been hosted on Namecheap for 1 year, and I've never found a problem than it used to be on other hosting sites. I like live chat services and help me things that I don't know about. the service is also fast and good.

In essence, I recommend Namecheap for the best hosting.
David B
Philippines
  • Reliability4
  • Pricing6
  • User Friendly4
  • Support2
  • Features4
4.0
NEW

Horrible Support

Service used: Shared - Value
Wow that's all i can say. This has been by far the worst experience i have had with a domain provider EVER. I would highly recommend not going with these people, crap customer service and a true unwillingness to help from Oleg and Alexander.
Chip Skylark
Chip Skylark
Hi David , Gusto kita tulungan ... Pwede mo ba akong Replyan dto ? You Mentioned na may Website ka ? Gusto kitang Offeran ng $65 ( P3,250 ) Promotional Package which is already included the SSL Certificate , Version Mobile and More
Dima Ivanov
Estonia
  • Reliability2
  • Pricing6
  • User Friendly6
  • Support2
  • Features6
4.4
NEW

NameCheap Steals My Money

Service used: Shared
Hello. Want to tell short story. I have registered domain and bought hosting at Namecheap. Payed full price for one year plan. After about two month I have my domain and hosting suspended for some strange reason. I tried to negoti...Read More
Andrew Zambetti
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

STAY AWAY

Service used: Shared
I canceled everything and they still charge me reoccuring payments for months. You cant call them because they dont have a phone number! The online robots cant help whatsover. Once you sign up they will charge you for life unless ...Read More
Jeremy Bell
New Zealand
  • Reliability8
  • Pricing6
  • User Friendly6
  • Support2
  • Features8
6.0

Poor recovery after mistake

Service used: Shared
During a recent chat session, a namecheap support person accidentally deleted all DNS records for our domain resulting in one of our most important websites, all sub-domain sites and email addresses going down for about half an ho...Read More

Typical Namecheap Prices

Service Monthly Price Range
Shared Hosting $0.82 - $19.88 4 plans
VPS $19.95 - $69.95 4 plans
Dedicated Server $98.88 - $379.88 4 plans
The Services & Prices are taken from www.namecheap.com

Namecheap Expert Review 2019

Written by: Michael Lavnduski

Namecheap Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    8.5 / 10
8.6
Rated by Michael Lavnduski

Expert Overview

Domain Registration and Web Hosting

NameCheap's main service is domain registration, but they also provide good quality website hosting as well. They have been in business since at least 2001 and have a fairly good reputation for all their services.  They don't seem to put a lot of information up on their site about the company itself, which is unfortunate, but since they are a larger company in this industry it is not hard to learn more about them if you want to.

They offer a wide range of hosting options to choose from as well as other features.  If you're looking for a good company that can help you with every aspect of your website, this is certainly one to consider.

Uptime & Reliability

Stable Hosting with Some Speed Issues

The company has been in business for a long time and has a very stable infrastructure in place.  They also use nice hardware, including some servers with solid state drives, to help ensure no outages.  Due to their lower prices and what seems to be overselling of some of their servers, however, they do have a reputation for slow load times on some of their packages.  For smaller sites, however, that is not always a concern.

Features

Lots of Feature Options

NameCheap has a variety of great features to offer their customers.  First, they do all types of domain registration including traditional .com, .net, .org and others.  They also offer the new top level domains for companies that want to get those registred.  DNS is free and included and so is the transfer of domains to their service.

For hosting, they offer shared, reseller, VPS and dedicated servers.  In addition to that they provide private email hosting which can be helpful for some companies who don't want to manage it on their own.  They have a number of apps for things like eCommerce marketplaces and subscriptions too so you can set up your site in a way that works for you.

Support

Good Technical Support

The technical support from NameCheap is quite good.  They are there 24/7 and you can get in touch with them quickly.  They have a live chat feature, a phone number and a normal ticketing system that you can use to contact them.  They also has a nice amount of documentation to help users understand their services better.

Pricing

Low Prices

The prices offered by this company are quite compeditive, but there are some restrictions.  For example, the two entry level options for shared hosting are very cheap at $9.88 and $19.88 per year respectively.  You do have to pay annually for them though.  It is also important to note that this is only for the fist year.  After that, the price jumps significantly.  The value plan, which is the lowest, is $38.88 per year after the first year so this is a jump of almost 4 times!

When you get up to higher level packages the prices become more in line with what most other companies are providing.  They also let you start paying per month, which will be helpful given the higher price points.

Summary

Large Company with Lots of Options

Name Cheap is a well known hosting provider with a good history of service.  They do have some issues to be concerned with, but for many users the pros outweigh the cons.  They are also one of the better known domain registration services, so it may be nice to have all your hosting services combined into this one company.

Pros:

  • Lots of Features
  • Larger Company
  • Options for shared, VPS, dedicated and more

Cons:

  • Prices jump after first year
  • Some issues of slow load times
Read the full expert review Visit Namecheap See plans & pricing

Namecheap Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
20 GB Unlimited $0.82 4.8
50 GB Unlimited $1.66 5.6
Unlimited Unlimited $2.49 6.4
20 GB 5 TB $19.88 6.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
15 GB 512 MB $19.95 6.3
30 GB 1 GB $29.95 6.3
60 GB 2 GB $49.95 9.6
100 GB 3 GB $69.95 6.3

Dedicated Server Plans

Plan Name Space RAM OS Price Score
1000 GB 8 GB $98.88 6.3
1.95 TB 16 GB $139.88 6.3
480 GB 32 GB $309.88 6.3
960 GB 64 GB $379.88 6.3
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Server Locations

United States

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