Namecheap Reviews and Expert Opinion

Based on 94 user reviews in 8 languages

Customer score for Namecheap

  • Reliability
    5.1 / 10
  • Pricing
    6.4 / 10
  • User Friendly
    5.6 / 10
  • Support
    5.3 / 10
  • Features
    5.4 / 10

Detailed Scores / Summary

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Stepan Chysky
Czech Republic
  • Reliability2
  • Pricing4
  • User Friendly4
  • Support2
  • Features2

Useless support

Service used: Shared - Value
The support didn't help me at all, lied a bit about what they can do and can't do. Theme that I purchased was not working and I told the support that I can get them in touch with theme developers, they just rejected it. I'm not go...Read More
Elizabeth ma
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Namecheap will Steal your domain name

Service used: Shared - Value
Be careful to search for a domain name availability on they will take advantage and steal the domain names you search if it is available.
Dont ever type a domain name you are interested on their site!!

they will ...Read More
Aakash chaudhari
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Worst hosting of my life is Namecheap

Service used: Shared - Professional
Namecheap is one of the large hosting company, Thinking of this, I bought hosting from here. And also took a Stellar Plus plan with autobackup for backup service. In 1 month its result was very slow, my site started working slow a...Read More
Amit Jain
  • Reliability2
  • Pricing6
  • User Friendly4
  • Support2
  • Features4

Support Deteriorated Over Time

Service used: Shared
We have used Namecheap for few years now with many many domains registered. Off late their support has really gone down. Noone seems to care about a large account like us. I am not someone who goes on Internet and writing reviews ...Read More
Liam Knuj
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2


Service used: Shared - Value

These people cannot provide any customer support. I wanted to lock in long term rates and they prevented me from doing that. I am told they triple their prices after one yea...Read More

Typical Namecheap Prices

Service Monthly Price Range
Shared Hosting $0.82 - $19.88 4 plans
VPS $19.95 - $69.95 4 plans
Dedicated Server $98.88 - $379.88 4 plans
The Services & Prices are taken from

Namecheap Expert Review 2020

Written by: Michael Lavnduski

Namecheap Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    8.5 / 10
Rated by Michael Lavnduski

Expert Overview

Domain Registration and Web Hosting

NameCheap's main service is domain registration, but they also provide good quality website hosting as well. They have been in business since at least 2001 and have a fairly good reputation for all their services.  They don't seem to put a lot of information up on their site about the company itself, which is unfortunate, but since they are a larger company in this industry it is not hard to learn more about them if you want to.

They offer a wide range of hosting options to choose from as well as other features.  If you're looking for a good company that can help you with every aspect of your website, this is certainly one to consider.

Uptime & Reliability

Stable Hosting with Some Speed Issues

The company has been in business for a long time and has a very stable infrastructure in place.  They also use nice hardware, including some servers with solid state drives, to help ensure no outages.  Due to their lower prices and what seems to be overselling of some of their servers, however, they do have a reputation for slow load times on some of their packages.  For smaller sites, however, that is not always a concern.


Lots of Feature Options

NameCheap has a variety of great features to offer their customers.  First, they do all types of domain registration including traditional .com, .net, .org and others.  They also offer the new top level domains for companies that want to get those registred.  DNS is free and included and so is the transfer of domains to their service.

For hosting, they offer shared, reseller, VPS and dedicated servers.  In addition to that they provide private email hosting which can be helpful for some companies who don't want to manage it on their own.  They have a number of apps for things like eCommerce marketplaces and subscriptions too so you can set up your site in a way that works for you.


Good Technical Support

The technical support from NameCheap is quite good.  They are there 24/7 and you can get in touch with them quickly.  They have a live chat feature, a phone number and a normal ticketing system that you can use to contact them.  They also has a nice amount of documentation to help users understand their services better.


Low Prices

The prices offered by this company are quite compeditive, but there are some restrictions.  For example, the two entry level options for shared hosting are very cheap at $9.88 and $19.88 per year respectively.  You do have to pay annually for them though.  It is also important to note that this is only for the fist year.  After that, the price jumps significantly.  The value plan, which is the lowest, is $38.88 per year after the first year so this is a jump of almost 4 times!

When you get up to higher level packages the prices become more in line with what most other companies are providing.  They also let you start paying per month, which will be helpful given the higher price points.


Large Company with Lots of Options

Name Cheap is a well known hosting provider with a good history of service.  They do have some issues to be concerned with, but for many users the pros outweigh the cons.  They are also one of the better known domain registration services, so it may be nice to have all your hosting services combined into this one company.


  • Lots of Features
  • Larger Company
  • Options for shared, VPS, dedicated and more


  • Prices jump after first year
  • Some issues of slow load times
Read the full expert review Visit Namecheap See plans & pricing

Namecheap Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
20 GB Unlimited $0.82 3.9
50 GB Unlimited $1.66 5.3
Unlimited Unlimited $2.49 4.5
20 GB 5 TB $19.88 6.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
15 GB 512 MB $19.95 5.6
30 GB 1 GB $29.95 5.6
60 GB 2 GB $49.95 9.6
100 GB 3 GB $69.95 5.6

Dedicated Server Plans

Plan Name Space RAM OS Price Score
1000 GB 8 GB $98.88 5.6
1.95 TB 16 GB $139.88 5.6
480 GB 32 GB $309.88 5.6
960 GB 64 GB $379.88 5.6
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Server Locations

United States

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