It should come as no surprise that websites are essential in today’s world. A quality, fast, and exciting website is a must if you want your business or blog to be successful and for people to find out about it. You’ll need a web hosting service for that.
All of the websites currently active on the internet make use of web hosting services. As a result, the web hosting business is vast and continues to develop year after year, which explains why so many organizations exist.
The real issue is deciding which provider is the best one for you. All of the suppliers provide similar services. However, they differ in areas such as pricing and additional features. And, despite the widespread belief that the cheapest option is always the best, this is not always the case.
In this article, I’ll do my best to help you pick between the two providers mentioned in the title, Hostinger, and HostGator. I’ll compare and contrast the two providers’ services, and I’ll decide based on speed, features, price, and other critical aspects.
Let’s get to know the providers a little bit first.
Some Info About the Providers
Let’s kick it off with Hostinger. It is a private employee-owned firm that has over 29 million users and was launched in 2004. It is headquartered in Kaunas, Lithuania, and has 178 subsidiaries worldwide. Hosting Media was the company’s original name, and it wasn’t until 2011 that it changed to Hostinger.
In 2021, investors bought 31 percent of Hostinger’s stock from employees and joined the board of directors. Hostinger is also ICANN-accredited, with over 20,000 new users signing up every day. Hostinger has also been highly successful since its start.
Now onto HostGator. It was established in Boca Raton, Florida, in 2002. It has now relocated to Houston, Texas. In 2012, Host Gator’s founder, Brent Oxley, sold the company to Endurance International Group.
Optimized WP, HostGator’s own set of tools for building and maintaining WordPress websites, debuted in 2015. Brazil, Russia, Turkey, Mexico, India, and China have all created local HostGator sites. In 2020, HostGator released its most affordable web hosting option to date, at $2.08 per month.
Let’s see some of the services the providers offer, starting with Hostinger. Shared Web Hosting, Cloud Hosting, WordPress Hosting, cPanel Hosting, VPS Hosting, Minecraft Hosting, and CyberPanel VPS Hosting are available through Hostinger. Hostinger also includes free SSL certificates with all plans, as well as backups, built-in caching, and other services. eCommerce Hosting is also available for online stores.
Now it’s time to talk about HostGator. It provides WordPress hosting, Managed WordPress, eCommerce, domain registration, and email services. Users can resell HostGator to others, and it offers Shared Hosting, Website Builder, WordPress Hosting, VPS Hosting, Dedicated Hosting, SSL Certificates, Email Services, Script, and Module Installation.
These are only a few of the features available from the providers. When I compare the overall features of these two providers’ plans, I have to conclude that Hostinger does a better job of including the essentials and has more beginner-friendly features. But, before we decide who is better, let’s look at some other key factors!
About the Speed
One of the factors to consider when selecting a web hosting provider is the server network. Your provider’s server network determines the uptime and speed of your website and blog. Therefore you should pick a provider that has a well-organized and quality server network.
Both providers are transparent when it comes to the locations of their data centers. Hostinger has data centers in seven countries: the United Kingdom, the United States, the Netherlands, Singapore, Brazil, Lithuania, and Indonesia. Also, Hostinger allows its users to change the server’s location where their data is stored once per month.
Hostinger offers a 99.99 percent uptime guarantee, and its system status is available for consumers to check the server uptime. Hostinger also offers Cloudflare CDN, ensuring that your website’s content is delivered quickly regardless of location.
The average response time of Hostinger-hosted websites is 143 ms, which is faster than most providers. This is one of the quickest response times available, and it is far quicker than the industry average of 600 milliseconds.
Now onto HostGator. HostGator’s two primary data centers are in Provo, Utah, where Ace Data Centers are used, and Houston, Texas, where CyrusOne is used. However, unlike Hostinger, HostGator doesn’t allow you to choose where your data will be stored. Also, users do not have access to HostGator’s data centers.
HostGator, like Hostinger, offers Cloudflare as an option for its customers. If you choose this option, your data will be routed through an extra 23 data centers worldwide. HostGator also offers free SSL Certificates with all its plans.
HostGator boasts a 99.9 percent uptime, which is greater than the industry average when it comes to speed. The uptime of a HostGator website, on the other hand, was 100 percent. As a result, HostGator offers faster speeds than advertised. In theory, a 100 percent uptime means that your website should be available at all times from the moment you begin using the web hosting service until the conclusion. In practice, however, a 100 percent uptime implies that no unplanned downtime will occur, rather than simply no downtime at all.
Also, suppose your website does not have the 99.99 percent uptime guarantee that HostGator offers. In that case, you can apply for a credit toward your following month’s hosting as long as you also provide a persuasive reason, as HostGator has the right to refuse the credit.
The average load time for HostGator websites is 525ms, which is significantly slower than Hostinger’s, but it’s still acceptable.
Hostinger is the clear victor in this category. While both providers offer a 99.99 percent uptime, Hostinger’s response time is significantly faster than HostGator’s. In addition, HostGator has had more downtime than Hostinger.
Security Details
It’s not all about the speed. Another essential factor to think about when choosing a web host is security and protection. This may be even more vital than speed because protecting your data and website against cyberattacks, hacking, and other similar threats is critical for any website.
Both providers offer free SSL certificates, DDoS protection, Automatic backups, Server-level security enhancements. So, they got the basics covered. But let’s see what advanced security features they offer.
Let’s start with Hostinger. Hostinger’s servers enable powerful security modules such as Mod security, Suhosin PHP hardening, PHP open_basedir protection, and others. They essentially allow the company to deliver the highest level of security currently available.
Also included are free CDN, WordPress Acceleration, Cloudflare, SSH Access, and daily and weekly backups. Hostinger also has a two-factor authentication system and provides extra security via BitNinja security.
Now for HostGator. HostGator offers a few security features: SSH Access, IP Blocker, SSL/TLS, Manage API Tokens, Hotlink prevention, and SSL/TLS Status. You can quickly assess all of these add-ons under the Security page of your cPanel. Moreover, you can install SiteLock, and as a HostGator customer, you will get a discount. Essentials, Prevent, and Prevent Plus are the three security plans available from SiteLock. Each plan provides a different level of security.
So, when it comes to security, I have to say that Hostinger offers all the basic features and some advanced ones free of charge, while HostGator requires payment for advanced features. So, Hostinger is slightly better in this aspect, but both providers offer a good level of security regardless.
Backups are next, and Hostinger is up first. Hostinger can perform daily or weekly backups for you, depending on the plan you choose. The backup files can then be downloaded. As a result, you should watch the plan you select and whether it contains backup choices.
The backup policy of HostGator is determined by the hosting plan you choose. In general, HostGator runs an automatic backup on a random day once a week. Each week, however, a fresh backup is produced, and the previous backup is wiped. As a result, HostGator suggests that you use a third-party backup service rather than depending on them.
In terms of security, Hostinger is significantly more appealing overall. It is a very secure hosting provider because of its clear backup policies and the incorporation of 2FA. Aside from that, both providers are identical.
The More User-Friendly Provider
When it comes to ease of use, both providers are at the top of the list. Web hosting services must be user-friendly and beginner-friendly because not all customers are tech-savvy or industry experts. Let’s see if one provider performs better than the other or if it’s a tie.
Hostinger has hPanel, a custom control panel. Like cPanel, which HostGator uses, it has a graphical user interface for beginners and a server control interface for developers in its Site Manager. hPanel is a simplified version of cPanel that is more user-friendly, intuitive, and beginner-friendly. With a single click, you may access your WordPress dashboard and plugins.
As mentioned, HostGator uses cPanel, which is a web hosting control panel that allows you to manage your own technical aspects of your hosting service. HostGator supports nearly everything it can through cPanel. If you’re familiar with cPanel, there will be no learning curve when you switch hosts, and its Business plan is equipped for e-commerce right out of the box.
In terms of management, both providers are pretty simple to use. Hostinger, on the other hand, won this round thanks to its customized control panel and automatic setup wizard, which does all the work for you.
Customer Support
If a company wants to be at the top of its field, it must deliver excellent customer service. And, given that these two providers are among the best, it’s no wonder that they both provide exceptional customer service. Both companies have a vast knowledge base that can answer any query you have.
Hostinger offers 24/7 support through live chat and email. Also, as mentioned, Hostinger has a very well-organized and extensive knowledge base that includes tutorials and a blog.
HostGator, on the other hand, has everything. Phone, forum, email support, and video tutorials, and knowledge base software are all included. It has a toll-free number for phone support as well as a feature to submit a support ticket. The service is available around the clock. It also features live chat assistance.
Overall, Hostinger and HostGator provide excellent customer support and have substantial knowledge bases. However, I must say that Hostinger’s lack of phone assistance puts HostGator ahead. Thus I am compelled to proclaim HostGator the winner.
Support Channels | Hostinger | HostGator |
---|---|---|
Live Chat | ✅ | ✅ |
Phone Support | ✘ | ✅ |
Support Tickets | ✅ | ✅ |
Knowledge Base | ✅ | ✅ |
24/7 Support | via Live Chat | via Live Chat and phone |
Email Support | ✅ | ✅ |
Blog | ✅ | ✅ |
Forum | ✘ | ✅ |
Pricing, Refunds, Affiliates – Financial Analysis
Now that we’ve covered the fundamentals, performance, and technical factors, it’s time to look at the financial aspects of the two providers.
Hostinger offers three shared hosting plans with promo prices for new users. It’s crucial to note that the rates increase by nearly double the promotional price when you renew your subscription. Despite the higher renewal fees, the features that Hostinger provides are pretty outstanding for the amount you pay for them.
HostGator offers three different hosting plans. The Baby plan from HostGator is recommended because it offers the best value for money. However, just like Hostinger, HostGator’s renewal prices are higher as well. Hostinger allows its customers to pay for services via multiple options, including credit cards, cryptocurrencies, and PayPal.
Overall, Hostinger wins when it comes to pricing because it has lower prices and more features.
When it comes to refunds, HostGator offers a 45-day money-back guarantee. However, this guarantee only applies to shared hosting plans and nothing else. Features like domains are not refunded.
Hostinger offers a 30-day money-back guarantee, which is industry standard.
Now, let’s see what the affiliate programs have to offer, starting with Hostinger.
You can make money with Hostinger by referring to successful signups, such as web hosting sales. It’s free to sign up, and it’s quick and straightforward. All you have to do is create an account and fill out a form, after which you must wait for your account to be authenticated. You’ll receive a referral link after you’ve been certified, which you can use to promote Hostinger products. Hostinger provides a hefty fee to its affiliates when you first start, and once you start making 15-20 sales per month, your commissions can increase significantly.
For HostGator, the registration process is straightforward and free. In just a few minutes, you can sign up for an affiliate program and begin making money. HostGator will send you a unique affiliate link when you’ve been approved, which you may use to promote HostGator on social media and your website. Now comes the most crucial part: how much it pays. The prices per signup differ depending on the number of signups you accumulate per month, as shown in the picture. HostGator pays its affiliates every two months and ten days following the month in which the sale occurred.
Both providers have excellent affiliate programs. However, I have to say that HostGator has the upper hand as you can earn more money with fewer sales.
In general, when I evaluate prices, refunds, and affiliate programs, Hostinger comes out on top since it has lower costs and more excellent value for money.
Key Features
Let’s have a look at the major features that our competitors have to offer.
Hostinger | HostGator |
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Overall Summary of Categories
Category | Hostinger | HostGator |
---|---|---|
Ease of use | Custom hPanel with simple integration | Modern native dashboard with the classic cPanel integration |
Uptime | 99.99 % | 99.99 % |
Security | Free CDN, WordPress Acceleration, Cloudflare, SSH Access, daily and weekly backups, two-factor login system, BitNinja security | SSH Access, IP Blocker, SSL/TLS, Manage API Tokens, Hotlink Prevention, SSL/TLS Status, Free SSL |
Response time | 143ms | 525ms |
Support | 24/7 live chat and support tickets | 24/7 live chat and phone and support tickets |
And the Winner Is – Hostinger!
This comparison has had a lot of close calls. Both of these providers are very good at what they do and offer similar features, products, and performances. However, Hostinger has the upper hand in almost every category, and the price is more affordable. Also, when it comes to speed and uptime, Hostinger stands out when compared to HostGator.
So, when considering the overall results for these two providers, I have to say that Hostinger is our winner of the day!