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Comparison
Compared options Visit HostGator Visit Hostinger
Pricing
23 hosting plans 17 hosting plans
Starting price $2.75 / month $1.99 / month
Free domain Yes Yes
Coupons 2 coupons No
User Ratings
3.3
4.6
Reliability 3.5
4.5
Pricing 3.5
4.5
User Friendly 3.5
4.5
Support 3.0
4.5
Features 3.5
4.5
User Reviews
388 reviews 2416 reviews
Latest positive review
Hostgator is Amazing
Paul james,
10
Host Gator is amazing!! Their support is 10 stars in my opinion. Every time I’ve had an issue and called the support team has always gone out of their way to help. I am very happy with their service. Just upgraded to their bu... More siness plan, and my website is now lightning fast. If your looking for the best, definitely put Hostgator to the test, You will not be disappointed!
Also I did use "OFFER70" promocode and got 70% off on hostgator plans for first time. Anyone can use the promo code it still works though.
Less
Good Hosting with a Major Problem
Yusof Kenzel,
8.4
I am on Hostinger from 5 months ago, before being with them I read that the support is not great but I took the risk.
But tbh I regret being on Hostinger for the very bad support they have. I'm facing a problem since 15 days ... More and no live support can be accessed since March 7 to contact them, even I emailed support@hostinger.com but no reply.
Overall with Hostinger you will get very good hosting features but you will really miss the support at any time you need them.
If you are not working every single task and want to rely on support to solve your problems, Hostinger is not the right choice for you.
Less
Latest negative review
False Advertisement + Worst customer service EVER! Account + website cancelled against my will, all content lost!
KRistopher Clelland,
2.4
Hung up on twice by 2 CS agents in Philippines (ref no: 417-214-97 + 417-216-03, Chris + Anne). Website was cancelled against my will, had to repay account, lost all content!
I have recently set up my own business and spent t... More he last 24-48 hours creating my website on Hostgator, but then came across an issue of the website clearly stating that you can set up 3 options of Microsoft 365 account for email hosting; I called "customer service" (if this is what you want to call it) and they let me know that they no longer have any affiliation with Microsoft so the only option is Google mail, to which I said I have my other business emails on Outlook.
The agent said the only option would be to cancel, and I said "PLEASE DO NOT CANCEL FOR NOW AS I'VE SPENT 2 DAYS BUILDING THE WEBSITE, LET ME TAKE THE CONTENT OFF FIRST, AND I'LL CALL BACK TO CANCEL" - this was Chris in the Philippines, case number 417-214-97. He then hung up the call when I asked for authorization code (also known as an EPP code or transfer key) to transfer the domain name to my current host.
I called back and spoke to Anne - case number 417-216-03, and while on the call to her Chris went ahead and emailed me, and cancelled my entire account and website against my best wishes on the call to him, and I now have zero access to anything, and have lost all of my website content.
The only option to get the content back, according to ANNE, was to re-sign up for another account, then they "may be able to get the content back". She then said this re-sign amount for getting my account back, I would not be refunded for, and when I said I wasnt willing to pay again for something I want to cancel, she also hung up the call mid-way through me speaking!!!
I have never in my life received such utterly terrible customer service, nor felt the need to ever come onto a review site to vent, and complain.
Less
bad services
Mustafa Youssif,
2.0
Actually we bough a domain from Hostinger since 1 April we are trying to update the name servers to our hosting server but their panel which provided for domain registration is useless as i heared from them that they are prov... More iding domain registration through 3rd party which can't update our nameservers correctly since 22 days and we are totally down..
we open many tickets we contact support live chat many times we have emailed to complains email at Hostinger compliances since 1 April and the issue still not resolved..
my question is why you provide a services and we pay money non professional and they look professional but can't resolve a very basic and small issue but finally its a big because our website id down without any correct action from Hosting provider mentioned above
Less
Shared Hosting
8 plans from $2.75 to $14.36 3 plans from $1.99 to $4.99
Under $4

Hatchling (Everything Unlimited)

$2.75 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Hatchling (Everything Unlimited) plan

Single Shared Hosting

$1.99 / MO
  • Space: 30 GB
  • Bandwidth: 102.4 GB
  • Panel: other
  • Number of Sites: 1
View Single Shared Hosting plan
Under $8

Business (Everything Unlimited)

$5.25 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Business (Everything Unlimited) plan

Business

$4.99 / MO
  • Space: 200 GB
  • Bandwidth: Unlimited
  • Panel: other
  • Number of Sites: 100
View Business plan
Over $10

Enterprise (Windows)

$14.36 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 5
View Enterprise (Windows) plan
No
VPS
3 plans from $19.95 to $39.95 8 plans from $2.99 to $77.99
Under $4 No

Plan 1

$2.99 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View Plan 1 plan
Under $8 No

Plan 2

$4.99 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Plan 2 plan
Over $10

Snappy 2000

$19.95 / MO
  • Space: 120 GB
  • Bandwidth: Unlimited
View Snappy 2000 plan

Plan 4

$15.95 / MO
  • Space: 80 GB
  • Bandwidth: Unlimited
View Plan 4 plan
Dedicated Server
3 plans from $89.98 to $139.99
No
Under $4 No No
Under $8 No No
Over $10

Value Server

$89.98 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Value Server plan
No
Cloud Hosting
3 plans from $4.95 to $9.95 3 plans from $9.99 to $69.99
Under $4 No No
Under $8

Hatchling Cloud

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Hatchling Cloud plan
No
Over $10

Business Cloud

$9.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Business Cloud plan

Startup

$9.99 / MO
  • Space: 200 GB
  • Bandwidth: Unlimited
View Startup plan
Website Builder
3 plans from $3.84 to $9.22 3 plans from $3.90 to $14.90
Under $4

Express Start

$3.84 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Express Start plan

Unleashed

$3.90 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Unleashed plan
Under $8

Express Site

$5.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Express Site plan
No
Over $10

Express Store

$9.22 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Express Store plan

eCommerce

$9.90 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View eCommerce plan
Resellers
3 plans from $19.95 to $24.95
No
Under $4 No No
Under $8 No No
Over $10

Aluminum Plan

$19.95 / MO
  • Space: 60 GB
  • Bandwidth: 599.96 GB
  • Panel: cpanel
View Aluminum Plan plan
No
Data Centers
0 of 6 4 of 6
North America No Yes
Europe No Yes
Asia No Yes
Oceânia No No
South America No Yes
Africa & Middle East No No
Support Services
6 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes No
Video guides Yes No
Knowledgebase Yes Yes
CMS support
4 of 6 5 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No Yes
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
3 of 8 3 of 8
PHP Yes Yes
Java No Yes
Python Yes No
Node.js No Yes
Django No No
Perl No No
Ruby on Rails No No
ASP.NET Yes No
Database Support
2 of 3 3 of 3
MongoDB No Yes
MySQL Yes Yes
PostgreSQL Yes Yes
Payment Types Support
3 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer Yes No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner

Winner: Hostinger

Bruno Mirchevski Hosting Expert

It should come as no surprise that websites are essential in today’s world. A quality, fast, and exciting website is a must if you want your business or blog to be successful and for people to find out about it. You’ll need a web hosting service for that.

All of the websites currently active on the internet make use of web hosting services. As a result, the web hosting business is vast and continues to develop year after year, which explains why so many organizations exist.

The real issue is deciding which provider is the best one for you. All of the suppliers provide similar services. However, they differ in areas such as pricing and additional features. And, despite the widespread belief that the cheapest option is always the best, this is not always the case.

In this article, I’ll do my best to help you pick between the two providers mentioned in the title, Hostinger, and HostGator. I’ll compare and contrast the two providers’ services, and I’ll decide based on speed, features, price, and other critical aspects.

Let’s get to know the providers a little bit first.

Some Info About the Providers

Let’s kick it off with Hostinger. It is a private employee-owned firm that has over 29 million users and was launched in 2004. It is headquartered in Kaunas, Lithuania, and has 178 subsidiaries worldwide. Hosting Media was the company’s original name, and it wasn’t until 2011 that it changed to Hostinger.

In 2021, investors bought 31 percent of Hostinger’s stock from employees and joined the board of directors. Hostinger is also ICANN-accredited, with over 20,000 new users signing up every day. Hostinger has also been highly successful since its start.

screenshot of Hostinger home page

Now onto HostGator. It was established in Boca Raton, Florida, in 2002. It has now relocated to Houston, Texas. In 2012, Host Gator’s founder, Brent Oxley, sold the company to Endurance International Group.

Optimized WP, HostGator’s own set of tools for building and maintaining WordPress websites, debuted in 2015. Brazil, Russia, Turkey, Mexico, India, and China have all created local HostGator sites. In 2020, HostGator released its most affordable web hosting option to date, at $2.08 per month.

screenshot of Hostgator home page

Let’s see some of the services the providers offer, starting with Hostinger. Shared Web Hosting, Cloud Hosting, WordPress Hosting, cPanel Hosting, VPS Hosting, Minecraft Hosting, and CyberPanel VPS Hosting are available through Hostinger. Hostinger also includes free SSL certificates with all plans, as well as backups, built-in caching, and other services. eCommerce Hosting is also available for online stores.

Now it’s time to talk about HostGator. It provides WordPress hosting, Managed WordPress, eCommerce, domain registration, and email services. Users can resell HostGator to others, and it offers Shared Hosting, Website Builder, WordPress Hosting, VPS Hosting, Dedicated Hosting, SSL Certificates, Email Services, Script, and Module Installation.

These are only a few of the features available from the providers. When I compare the overall features of these two providers’ plans, I have to conclude that Hostinger does a better job of including the essentials and has more beginner-friendly features. But, before we decide who is better, let’s look at some other key factors!

About the Speed

One of the factors to consider when selecting a web hosting provider is the server network. Your provider’s server network determines the uptime and speed of your website and blog. Therefore you should pick a provider that has a well-organized and quality server network.

Both providers are transparent when it comes to the locations of their data centers. Hostinger has data centers in seven countries: the United Kingdom, the United States, the Netherlands, Singapore, Brazil, Lithuania, and Indonesia. Also, Hostinger allows its users to change the server’s location where their data is stored once per month.

Hostinger offers a 99.99 percent uptime guarantee, and its system status is available for consumers to check the server uptime. Hostinger also offers Cloudflare CDN, ensuring that your website’s content is delivered quickly regardless of location.

Note: Hostinger has Cloudflare CDN with any plan, regardless of the price you pay. SSL Certificates are also available for free with all Hostinger plans.

The average response time of Hostinger-hosted websites is 143 ms, which is faster than most providers. This is one of the quickest response times available, and it is far quicker than the industry average of 600 milliseconds.

Note: The industry average for response time is 600ms, and you should look for a provider who has a faster response time, like Hostinger.
Note: In comparison to its competitors, Hostinger has one of the most well-established server networks. All of its data centers have a 1000 Mbps connection, which ensures that loading times are consistent.

screenshot of Hostinger banner

Now onto HostGator. HostGator’s two primary data centers are in Provo, Utah, where Ace Data Centers are used, and Houston, Texas, where CyrusOne is used. However, unlike Hostinger, HostGator doesn’t allow you to choose where your data will be stored. Also, users do not have access to HostGator’s data centers.

Important: To deliver the best possible client experience, HostGator upgrades its servers regularly. This may require relocating your server or hosting account to a server or data center that is more suitable. After that, HostGator makes every attempt to keep the websites it hosts up and running.

HostGator, like Hostinger, offers Cloudflare as an option for its customers. If you choose this option, your data will be routed through an extra 23 data centers worldwide. HostGator also offers free SSL Certificates with all its plans.

Note: Cloudflare caches static content on your website, reducing the number of requests to HostGator servers while still allowing users to view it.
Important: You cannot switch the location of your data center with HostGator.

HostGator boasts a 99.9 percent uptime, which is greater than the industry average when it comes to speed. The uptime of a HostGator website, on the other hand, was 100 percent. As a result, HostGator offers faster speeds than advertised. In theory, a 100 percent uptime means that your website should be available at all times from the moment you begin using the web hosting service until the conclusion. In practice, however, a 100 percent uptime implies that no unplanned downtime will occur, rather than simply no downtime at all.

Also, suppose your website does not have the 99.99 percent uptime guarantee that HostGator offers. In that case, you can apply for a credit toward your following month’s hosting as long as you also provide a persuasive reason, as HostGator has the right to refuse the credit.

Important: HostGator will not be held liable if your uptime is less than 100%, as it guarantees a 99.99 percent uptime.

The average load time for HostGator websites is 525ms, which is significantly slower than Hostinger’s, but it’s still acceptable.

screenshot of Hostgator features

Hostinger is the clear victor in this category. While both providers offer a 99.99 percent uptime, Hostinger’s response time is significantly faster than HostGator’s. In addition, HostGator has had more downtime than Hostinger.

Security Details

It’s not all about the speed. Another essential factor to think about when choosing a web host is security and protection. This may be even more vital than speed because protecting your data and website against cyberattacks, hacking, and other similar threats is critical for any website.

Both providers offer free SSL certificates, DDoS protection, Automatic backups, Server-level security enhancements. So, they got the basics covered. But let’s see what advanced security features they offer.

Note: Having SSL available for free with all plans is something that most providers offer and is definitely something that you want to have as well.

Let’s start with Hostinger. Hostinger’s servers enable powerful security modules such as Mod security, Suhosin PHP hardening, PHP open_basedir protection, and others. They essentially allow the company to deliver the highest level of security currently available.

Also included are free CDN, WordPress Acceleration, Cloudflare, SSH Access, and daily and weekly backups. Hostinger also has a two-factor authentication system and provides extra security via BitNinja security.

screenshot of Hostinger Knowledge base

Now for HostGator. HostGator offers a few security features: SSH Access, IP Blocker, SSL/TLS, Manage API Tokens, Hotlink prevention, and SSL/TLS Status. You can quickly assess all of these add-ons under the Security page of your cPanel. Moreover, you can install SiteLock, and as a HostGator customer, you will get a discount. Essentials, Prevent, and Prevent Plus are the three security plans available from SiteLock. Each plan provides a different level of security.

Note: To access the add-ons that HostGator offers for security, you have to pay a certain amount.

screenshot of HostGator Knowledge base

So, when it comes to security, I have to say that Hostinger offers all the basic features and some advanced ones free of charge, while HostGator requires payment for advanced features. So, Hostinger is slightly better in this aspect, but both providers offer a good level of security regardless.

Backups are next, and Hostinger is up first. Hostinger can perform daily or weekly backups for you, depending on the plan you choose. The backup files can then be downloaded. As a result, you should watch the plan you select and whether it contains backup choices.

The backup policy of HostGator is determined by the hosting plan you choose. In general, HostGator runs an automatic backup on a random day once a week. Each week, however, a fresh backup is produced, and the previous backup is wiped. As a result, HostGator suggests that you use a third-party backup service rather than depending on them.

Warning: HostGator is not responsible for the backup of your data. As a result, if you work with sensitive data, you should be in charge of backups.

In terms of security, Hostinger is significantly more appealing overall. It is a very secure hosting provider because of its clear backup policies and the incorporation of 2FA. Aside from that, both providers are identical.

The More User-Friendly Provider

When it comes to ease of use, both providers are at the top of the list. Web hosting services must be user-friendly and beginner-friendly because not all customers are tech-savvy or industry experts. Let’s see if one provider performs better than the other or if it’s a tie.

Hostinger has hPanel, a custom control panel. Like cPanel, which HostGator uses, it has a graphical user interface for beginners and a server control interface for developers in its Site Manager. hPanel is a simplified version of cPanel that is more user-friendly, intuitive, and beginner-friendly. With a single click, you may access your WordPress dashboard and plugins.

screenshot of Hostinger's hPanel guide

As mentioned, HostGator uses cPanel, which is a web hosting control panel that allows you to manage your own technical aspects of your hosting service. HostGator supports nearly everything it can through cPanel. If you’re familiar with cPanel, there will be no learning curve when you switch hosts, and its Business plan is equipped for e-commerce right out of the box.

screenshot of HostGator Knowledge Base (cPanel)

In terms of management, both providers are pretty simple to use. Hostinger, on the other hand, won this round thanks to its customized control panel and automatic setup wizard, which does all the work for you.

Customer Support

If a company wants to be at the top of its field, it must deliver excellent customer service. And, given that these two providers are among the best, it’s no wonder that they both provide exceptional customer service. Both companies have a vast knowledge base that can answer any query you have.

Hostinger offers 24/7 support through live chat and email. Also, as mentioned, Hostinger has a very well-organized and extensive knowledge base that includes tutorials and a blog.

screenshot of Hostinger Chat support banner

HostGator, on the other hand, has everything. Phone, forum, email support, and video tutorials, and knowledge base software are all included. It has a toll-free number for phone support as well as a feature to submit a support ticket. The service is available around the clock. It also features live chat assistance.

screenshot of Hostgator customer support banner

Overall, Hostinger and HostGator provide excellent customer support and have substantial knowledge bases. However, I must say that Hostinger’s lack of phone assistance puts HostGator ahead. Thus I am compelled to proclaim HostGator the winner.

Support ChannelsHostingerHostGator
Live Chat
Phone Support
Support Tickets
Knowledge Base
24/7 Supportvia Live Chatvia Live Chat and phone
Email Support
Blog
Forum

Pricing, Refunds, Affiliates – Financial Analysis

Now that we’ve covered the fundamentals, performance, and technical factors, it’s time to look at the financial aspects of the two providers.

Note: A web hosting provider’s prices are only relevant compared to another service of equal quality. Expect to pay more for more significant results if this isn’t the case.

Hostinger offers three shared hosting plans with promo prices for new users. It’s crucial to note that the rates increase by nearly double the promotional price when you renew your subscription. Despite the higher renewal fees, the features that Hostinger provides are pretty outstanding for the amount you pay for them.

screenshot of Hostinger shared hosting plans

HostGator offers three different hosting plans. The Baby plan from HostGator is recommended because it offers the best value for money. However, just like Hostinger, HostGator’s renewal prices are higher as well. Hostinger allows its customers to pay for services via multiple options, including credit cards, cryptocurrencies, and PayPal.

screenshot of HostGator shared hosting plans

Overall, Hostinger wins when it comes to pricing because it has lower prices and more features.

When it comes to refunds, HostGator offers a 45-day money-back guarantee. However, this guarantee only applies to shared hosting plans and nothing else. Features like domains are not refunded.

Hostinger offers a 30-day money-back guarantee, which is industry standard.

Important: Hostinger will not refund products purchased using cryptocurrencies, tokens, or digital assets.
Key Takeaway:  Both companies have fair return policies, implying that their products are of high quality.

Now, let’s see what the affiliate programs have to offer, starting with Hostinger.

You can make money with Hostinger by referring to successful signups, such as web hosting sales. It’s free to sign up, and it’s quick and straightforward. All you have to do is create an account and fill out a form, after which you must wait for your account to be authenticated. You’ll receive a referral link after you’ve been certified, which you can use to promote Hostinger products. Hostinger provides a hefty fee to its affiliates when you first start, and once you start making 15-20 sales per month, your commissions can increase significantly.

screenshot of Hostinger Affiliate Program page

For HostGator, the registration process is straightforward and free. In just a few minutes, you can sign up for an affiliate program and begin making money. HostGator will send you a unique affiliate link when you’ve been approved, which you may use to promote HostGator on social media and your website. Now comes the most crucial part: how much it pays. The prices per signup differ depending on the number of signups you accumulate per month, as shown in the picture. HostGator pays its affiliates every two months and ten days following the month in which the sale occurred.

screenshot of HostGator Affiliate Program page

Both providers have excellent affiliate programs. However, I have to say that HostGator has the upper hand as you can earn more money with fewer sales.

In general, when I evaluate prices, refunds, and affiliate programs, Hostinger comes out on top since it has lower costs and more excellent value for money.

Key Features

Let’s have a look at the major features that our competitors have to offer.

HostingerHostGator
  • Drag-and-drop website builder
  • Unlimited email accounts
  • Unlimited disk storage
  • WordPress Acceleration (LSCWP)
  • Automated backups
  • 99.9 percent uptime
  • Free domains on all accounts except for the Single Shared plan
  • Free and auto-renewable SSL certs,
  • Free domain name only on Premium and Business plans
  • Free Cloudflare CDN on Business plans
  • A limited number of one-click installs (proprietary Auto Installer)
  • Spam protection on WordPress plans
  • Weekly backups on the Premium and daily backups on the Business plan
  • Multilingual customer support
  • Custom hPanel
  • Offers monthly and yearly plans
  • Advanced security and features to tackle malware and viruses
  • Unlimited disk space
  • Free backups
  • Better performance with Opteron 6000 series CPU combined with DDR3 ECC RAM
  • Support of multiple languages including Ruby on Rails, PHP, Python, and Perl
  • Unlimited FTP and email accounts.
  • $100 in free advertising credits
  • HostGator plans come with the Gator site builder by HostGator
  • HostGator offers free site migration
  • Backups and malware scans are done weekly
  • Free domain name for the first term of every site you create
  • Free advertising in Yahoo/Bing and Google AdWords – you’ll receive $200 in credits
  • Cheap, scalable plans
  • Email marketing

Overall Summary of Categories

CategoryHostingerHostGator
Ease of useCustom hPanel with simple integrationModern native dashboard with the classic cPanel integration
Uptime99.99 %99.99 %
SecurityFree CDN, WordPress Acceleration, Cloudflare, SSH Access, daily and weekly backups, two-factor login system, BitNinja securitySSH Access, IP Blocker, SSL/TLS, Manage API Tokens, Hotlink Prevention, SSL/TLS Status, Free SSL
Response time143ms525ms
Support24/7 live chat and support tickets24/7 live chat and phone and support tickets

And the Winner Is – Hostinger!

This comparison has had a lot of close calls. Both of these providers are very good at what they do and offer similar features, products, and performances. However, Hostinger has the upper hand in almost every category, and the price is more affordable. Also, when it comes to speed and uptime, Hostinger stands out when compared to HostGator.

So, when considering the overall results for these two providers, I have to say that Hostinger is our winner of the day!