Ultahost Expert and User Insights by Ultahost Customers
Explore our detailed review of Ultahost. We unpack its key features, assess performance, evaluate customer support, and analyze value, aiding your decision-making process.
Looking for a host for your website? A quick Google search will show you just how many new hosts are joining the market everyday. Ultahost is one the young hosts on the market… and if there’s one thing with new kids on the block, it’s their incredible customer-focused features and support.
In the rest of this review, I’ll share with you my thoughts on the host’s features, pricing, support, as well as do a real-time test to measure important performance metrics that matter for your website. Let’s dive in!
Ultahost Review
Founded in 2018, Ultahost is a hosting greenhorn and one of the youngest on the market. However, the company has grown quite significantly and is starting to get on the radar of webmasters looking for the next best solution for their needs.
Ultahost offers shared, VPS, WordPress, a hybrid VDS (virtual dedicated), full-blown dedicated and reseller . They also offer email hosting plus other niche-specific packages like social network hosting and Ecommerce hosting.
Ultahost does not have a BBB rating despite being a U.S company, however, compiled from over 194 reviews, they are rated 4.6/5.0 on Trustpilot.
Pros and Cons
Pros
No hidden fees
Founder owned
Impressive customer support
Incredibly intuitive user interface
Impressive security features
Free domain and SSL
Free website migration
Cons
Not the cheapest option
Ultahost offers just as much (if not even more) features as many of the more established hosting platforms on the market today. Vast hosting kinds, several support portals, a lot of freebies… Sign up today!
At HostAdvice, we created a hosting rating methodology that defines a detailed criteria we use to evaluate different brands and their offerings.
Given that there are thousands upon thousands of providers today, with new ones added every day, it becomes important that we have a standardized way to compare them.
That’s exactly what our rating methodology does – helping us score each host based on how they perform in different parameters that matter for your website and your business as a whole!
Parameter
Score
Why we gave this score
PRICES
9.5
Ultahost offers plans that are pretty affordable compared to other providers. I gave them a 9.5 because while the initial pay is just a little high, there are no hidden fees unlike other hosts that then begin to charge higher.
FEATURES
9.0
SSD servers, free domain and SSL, free daily backups, a modern cPanel, and other features make Ultahost feature-heavy. I’d give them a 9.0 because they give you the essentials out-of-the-box.
PERFORMANCE
8.0
Decent response time, 99.9% uptime, SSD servers and storage, proactive monitoring, and unmetered bandwidth. I’d give them a 8.0 because there are still faster hosts.
USER FRIENDLINESS
8.5
Modern cPanel, very intuitive UI, and 1-click installs make the host very user friendly. I’d give them a 8.5 because the other hosts are offering custom control panels that are alternatives to the traditional cPanel.
SUPPORT
9.5
Live chat, ticketing, phone support, FAQs, email support, video tutorials, a vast knowledgebase, and a versatile tutorials suite. I’d give them a 9.5 because most of these are available even if you’re not yet a customer.
Ultahost Prices & Plans – 2023
Ultahost offers shared, VPS, a hybrid VPS-dedicated (VDS), WordPress, dedicated, and reseller to its customers. They also host emails, provide the Weebly website builder, and offer more niche plans for social networks, Ecommerce, and CRM.
On most of their plans, you get a 30-day money back guarantee to help you decide whether their services are right for you… and can request for a refund within that time frame.
I especially like the varied payment methods on Ultahost – when you decide to commit, you can pay them via credit card, Paypal, bank transfer, and even Bitcoin!
Shared hosting
Plan name
Space
Bandwidth
Panel
Number of sites
Price (per month)
SHARED STARTER
30 GB
Unlimited
Modern cPanel
1
$3.29
SHARED BASIC
60 GB
Unlimited
Modern cPanel
4
$5.00
SHARED BUSINESS
80 GB
Unlimited
Modern cPanel
Unlimited
$10.00
SHARED Pro
110 GB
Unlimited
Modern cPanel
Unlimited
$12.99
I recommend Ultahost’s shared business plan is the most popular and the one I recommend. They’re currently offering a 30% on the said plan – you get 80 GB of storage, unmetered bandwidth, and can host unlimited websites.
TipTip: Ultahost’s shared plans are best for small websites that don’t have a ton of content and don’t get much traffic. They are also the host’s most affordable plans.
VPS Hosting
Hestia & CyberPanel – Free Panels
Plan name
Space
Bandwidth
Panel
Number of sites
Price (per month)
VPS BASIC
30 GB
Unlimited
Modern cPanel
7
$5.50
VPS BUSINESS
50 GB
Unlimited
Modern cPanel
Unlimited
$9.50
VPS PROFESSIONAL
75 GB
Unlimited
Modern cPanel
Unlimited
$16.50
VPS ENTERPRISE
100 GB
Unlimited
Modern cPanel
Unlimited
$21.50
Plesk – Control Panel
Plan name
Space
Bandwidth
Panel
Number of sites
Price (per month)
VPS BASIC
30 GB
Unlimited
Modern cPanel
7
$15.50
VPS BUSINESS
50 GB
Unlimited
Modern cPanel
Unlimited
$19.50
VPS PROFESSIONAL
75 GB
Unlimited
Modern cPanel
Unlimited
$26.50
VPS ENTERPRISE
100 GB
Unlimited
Modern cPanel
Unlimited
$31.50
cPanel – Control Panel
Plan name
Space
Bandwidth
Panel
Number of sites
Price (per month)
VPS BASIC
30 GB
Unlimited
Modern cPanel
7
$24.50
VPS BUSINESS
50 GB
Unlimited
Modern cPanel
Unlimited
$28.50
VPS PROFESSIONAL
75 GB
Unlimited
Modern cPanel
Unlimited
$35.50
VPS ENTERPRISE
100 GB
Unlimited
Modern cPanel
Unlimited
$40.50
I recommend the host’s VPS Professional plan that promises 75 GB of storage and unlimited websites on every tier.
TipTip: Ultahost offers VPS plans powered by different control panels – Hestia & CyberPanel, Plesk panel, and cPanel. The host’s VPS plans are designed with mid-sized enterprises in mind. Already having a few thousand visits? Traffic spikes? Then one of these plans may be just for you.
WordPress hosting
Plan name
Space
Bandwidth
Panel
Number of sites
Price (per month)
ULTA WORDPRESS
30 GB
Unlimited
Modern cPanel
1
$2.90
WORDPRESS STARTER
100 GB
Unlimited
Modern cPanel
100
$4.90
BUSINESS WORDPRESS
200 GB
Unlimited
Modern cPanel
100
$7.50
VPS WORDPRESS
300 GB
Unlimited
Modern cPanel
300
$27.50
I recommend their Business WordPress plan – currently offering a 30% discount – gives you 200 GB of NVMe storage and allows you to host up to 100 WordPress websites.
TipTip: Is your website powered by WordPress? Then the host’s WordPress plans are designed with you in mind. All the features of the shared plans plus extra storage and WordPress acceleration.
VDS hosting
Plan name
Space
Bandwidth
Panel
Number of sites
Price (per month)
POWER PLUS
250 GB
Unlimited
Modern cPanel
Unlimited
$37.50
POWER PRO
350 GB
Unlimited
Modern cPanel
Unlimited
$45.50
POWER PREMIUM
450 GB
Unlimited
Modern cPanel
Unlimited
$69.50
POWER ULTRA
550 GB
Unlimited
Modern cPanel
Unlimited
$96.50
POWER ELITE
650 GB
Unlimited
Modern cPanel
Unlimited
$129.90
POWER ADVANCED
750 GB
Unlimited
Modern cPanel
Unlimited
$176.90
POWER TURBO
1 TB
Unlimited
Modern cPanel
Unlimited
$260.90
I recommend the POWER ELITE plan that gives you 650 GB storage and unlimited websites to host. They currently offer a 25% discount on the plan.
TipTip: Ultahost offers virtual dedicated servers that are easily customizable to suit your needs. They also offer different pricing ranges based on the same three control panels.
Dedicated hosting
Hestia & CyberPanel – Free Panels
Plan name
Space
Bandwidth
Panel
Number of sites
Price (per month)
ULTA100 XEON
1.92 TB
Unlimited
Modern cPanel
Unlimited
$129.90
ULTA EX51 SSD
1 TB
Unlimited
Modern cPanel
Unlimited
$195.90
ULTA AX160-NVME
1.92 TB
Unlimited
Modern cPanel
Unlimited
$289.50
ULTA DX180
3.84 TB
Unlimited
Modern cPanel
Unlimited
$351.50
ULTA ADVANCE 1
1 TB
Unlimited
Modern cPanel
Unlimited
$420.90
ULTA ADVANCE 2
8 TB
Unlimited
Modern cPanel
Unlimited
$561.90
ULTA ADVANCE 3
8 TB
Unlimited
Modern cPanel
Unlimited
$873.90
ULTA ADVANCE 4
8 TB
Unlimited
Modern cPanel
Unlimited
$933.90
Plesk – Control Panel
Plan name
Space
Bandwidth
Panel
Number of sites
Price (per month)
ULTA100 XEON
1.92 TB
Unlimited
Modern cPanel
Unlimited
$139.90
ULTA EX51 SSD
1 TB
Unlimited
Modern cPanel
Unlimited
$205.90
ULTA AX160-NVME
1.92 TB
Unlimited
Modern cPanel
Unlimited
$299.90
ULTA DX180
3.84 TB
Unlimited
Modern cPanel
Unlimited
$361.50
ULTA ADVANCE 1
1 TB
Unlimited
Modern cPanel
Unlimited
$430.90
ULTA ADVANCE 2
8 TB
Unlimited
Modern cPanel
Unlimited
$571.90
ULTA ADVANCE 3
8 TB
Unlimited
Modern cPanel
Unlimited
$883.90
ULTA ADVANCE 4
8 TB
Unlimited
Modern cPanel
Unlimited
$943.90
cPanel – Control Panel
Plan name
Space
Bandwidth
Panel
Number of sites
Price (per month)
ULTA100 XEON
1.92 TB
Unlimited
Modern cPanel
Unlimited
$148.90
ULTA EX51 SSD
1 TB
Unlimited
Modern cPanel
Unlimited
$214.90
ULTA AX160-NVME
1.92 TB
Unlimited
Modern cPanel
Unlimited
$308.90
ULTA DX180
3.84 TB
Unlimited
Modern cPanel
Unlimited
$370.50
ULTA ADVANCE 1
1 TB
Unlimited
Modern cPanel
Unlimited
$439.90
ULTA ADVANCE 2
8 TB
Unlimited
Modern cPanel
Unlimited
$580.90
ULTA ADVANCE 3
8 TB
Unlimited
Modern cPanel
Unlimited
$892.90
ULTA ADVANCE 4
8 TB
Unlimited
Modern cPanel
Unlimited
$952.90
Ultahost offers the exact same resources across its three control panels – albeit priced differently. I recommend the ULTA AX160-NVME across all the panels as the plan to choose.
TipTip: The host’s dedicated plans are best for websites with a lot of traffic or handling sensitive information that can afford to fall into the wrong hands or suffer a network-wide hack.
Reseller hosting
Plan name
Space
Bandwidth
Panel
Number of sites
Price (per month)
ULTA 25
250 GB
Unlimited
Modern cPanel
Unlimited
$26.59
ULTA 50
350 GB
Unlimited
Modern cPanel
Unlimited
$37.99
ULTA 100
450 GB
Unlimited
Modern cPanel
Unlimited
$52.24
I recommend Ultahost’s ULTA 50 as the reseller plan to go for. You get 350 GB of storage in total, unmetered bandwidth, unlimited number of sites, and access to 50 cPanel accounts.
TipTip: Ultahost’s reseller plans are best for newbie hosting platforms that need third-party services and haven’t established their own data centers yet.
Features
Free domain & SSL
Free daily backups & migration
SSD servers
Real-time malware protection
Multi-panel support
Ultahost offers a ton of great features but what really makes it stand out are its highly transparent pricing plans and all the freebies that come out-of-the-box.
Many hosts offer discounted prices that renew at much higher prices after the first year. Ultahost’s pricing plans are transparent and billed either monthly or annually:
Learn more:
Performance
The performance of any host you are considering is one important factor to consider. And what performance metrics matter the most for your website? And how do you get an average measurement of a host’s performance?
Speed; uptime; and average load times!
Speed measures how quickly the servers send data to a user visiting your website.
Uptime measures how much of the time your host’s servers are online.
Load time measures how quickly your web pages are fully loaded and functional.
Google recommends a fully loaded time of 1-2 seconds for the best results.
I tested Ultahost’s performance on GTMetrix by running the host’s domain through the tool. To get more accurate results, it’d be better to use a website hosted on Ultahost but I couldn’t find any despite asking the help agents.
Well, these were the results:
On GTMetrix, Ultahost.com had a great response time and an overall performance of 98%, well above the average
Take note that uptime is different from the overall performance. Also, the fully loaded time depends a lot on the website design and website structure. The provider promises a 99.9% uptime which has become the industry’s standard.
Level Of Support
And here comes the good part. Ultahost has a very healthy support hub providing help 24/7 via:
Live chat
A human live chat box is always a relief in this era of bots and automated responses. The agent joined in less than 30 seconds which is very impressive. They answered most of my questions and were courteous. My only issue with the live chat was the portal closed once I minimized the browser window.
Phone
Ultahost offers support via its helplines available in the U.S.A and Turkey (where they were found). I tried calling the line but couldn’t reach them from Nigeria (where I’m writing this from).
Email
Ultahost offers email support – which is becoming scarce among other providers:
Ticket
As an extension of the host’s email support, you can also open support tickets with agents assigned to your case until you find a solution:
To open a support ticket, all you need to put in is your name, email, phone number and then any details you want to share.
Video guides
Another rare support gem many other hosts don’t provide – maybe because it takes some effort to create – video guides. As a visual learner, I always appreciate detailed video tutorials that explain complex ideas in plain English and Ultahost does just that:
Knowledgebase
And finally, the good old knowledgebase with a built-in search engine sifting through hundreds of FAQs and getting-started guides:
User-Friendliness – Ease of use
How easy is it to get started with Ultahost and set up the basic tools and apps? Let’s find out!
Registration
Want to get started on Ultahost? Simply pay for one of their plans, fill in the details and you’re good to go.
Using their shared plans as an example, click ‘Order’:
Next, choose whether you want to register a new domain or use an existing domain you have. Fill in the domain name and extension (.com, .net, etc.) and move forward.
Ultahost allows you to choose several payment plans – monthly, quarterly, semi-annually, annually, biennially, or triennially. Pick one, choose your server location, the kind of SSL certificate, whether you want their free website builder, and any extra addon.
Click ‘Continue’ and proceed to the checkout page.
Here, fill in your payment details, your account details, any extra add-ons and proceed.
And voila! You’d have an account on the host and can confirm your details in an email sent to you.
Ultahost control panel
After joining the platform, you’d be able to access your client dashboard and from here, 1-click access to the host’s modern cPanel. Ultahost uses cPanel for all its backend tweaks:
Giving you control over your domains, email, databases and other mission-critical functions.
Installing WordPress on Ultahost
The quickest and most convenient way to install WordPress on your Ultahost account is to sign up for one of the host’s WordPress plans. On every WordPress plan, you get automatic WordPress installs, a WordPress staging tool, WordPress plugins, and WordPress backup tools.
Adding an email on Ultahost
You can create and add an email to your domain name in your cPanel account on Ultahost.
Once you’re in, navigate to ‘Email Accounts’ under ‘Email’. Click ‘CREATE’ and fill in the necessary email info – address, domain it will be tied to, password, mailbox size, and finally, choose ‘Do not automatically create folders’:
Click ‘Create’ and it’s done!
Conclusion: Do We Recommend Ultahost?
Ultahost isn’t the biggest or most popular host, but they’re starting to get noticed. They’re particularly well known for their affordable plans. From my review of the host, however, I wasn’t impressed with their speed. I performed several tests and their TTFB values sat around 900 ms (not great).
However, as a young company who doesn’t have a very wide presence, it’s understandable. I particularly like them for their transparent pricing plus awesome support.
In the end, I recommend them for small to mid-sized businesses who want affordable plans and want help to be just a few seconds away.
Ultahost is a very good software. It handles my day to day business needs and I can set my schedule with this software. It's fast, reliable, easy to install, and it works out really well. It is very good and I enjoy it and will continue to use it in the future.
Ultahost is one of the best hosting companies we've ever used. Prices are good and also their support and service is excellent! We would recommend them gladly to anyone who is looking for a new hosting company.
Ultahost provides excellent service, perfect uptime, good prices, and quality hosting. I've been using them for over a year and have never had an issue. Questions were resolved speedily. Strongly recommended. 👌
Ultahost is great in its own way It has some best features and services that too comes with very low price and high performance. It helped me a lot in managing my websites.
Ultrahost support team is perfect. They are always helpful for customers whenever we have issue. I am very glad to use your web hosting service and always recommend others to use you as well. Thanks
I want to thank the support team for continuing to help me with my issue. Ultahost has been awesome since I switch over my hosting with you. I can't be happier. Thank you.
Ultahost has best security service, high quality surfing, good speed and best customer support altogether. It comes with all these features in very low amount.
I am into web hosting as a beginner. It is best for anyone who is into start of the website work. It is very much easy to use and always work in good and easy way for my websites.
It was the best server I've ever encountered compared to other hosting companies, the servers are extremely fast, secure and very efficient! The service is 100% excellent!
Yes, you can get a refund on Shared, VPS, VDS Server, WordPress Hosting, Windows Hosting, and Windows Hosting plans within 30 days of your purchase. However, domain registration and cPanel aren’t eligible for a refund. Also, you need to submit the request before closing your account with UltaHost so it can process.
You won’t be able to get a refund on a monthly dedicated hosting plan. Feel free to check the refund policy for more details.
How can I join UltaHost’s Affiliate program?
You can start promoting on UltaHost’s affiliate program with just a few clicks. You can sign up for free and benefit from its pre-designed banners & landing pages and custom co-branded assets.
By sharing its affiliate link or advertising UltaHost’s services on your site or social networks, you can earn up to 60% commissions per generated user invoice.
Does UltaHost offer customer support?
UltaHost offers 24/7/365 customer support via live chat, email and phone support, Knowledgebase, FAQ, and blog.
Can I get a free domain with UltaHost?
UltaHost offers free domain registration and transfer in its annual hosting plans.
Is UltaHost secure?
UltaHost is dedicated to its users’ security and privacy. You will benefit from dedicated firewalls, SSL certificates, login security, IP whitelisting, BitNinja security, Cloudflare CDN, SpamExperts, WAF, malware scans and reports, free daily backups, database security, and more.
Does UltaHost offer a money-back guarantee?
Yes. Ultahost offers a 30-day money back guarantee on most of its plans across the different tiers. You’d have enough time to test the host’s services and decide if it’s a great fit for your website.
Can I get a free domain with UltaHost?
Yes. Ultahost allows users to register a domain for free on most of their hosting plans. You also get a free SSL certificate as part of the package.
Is Ultahost easy to use?
Yes. Ultahost is incredibly easy to use. One thing in particular about them I like is how well-structured their website and client account management dashboard are. You’d have no problem finding the right service and in turn, managing your hosting once you sign up.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed.While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies.This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.