Looking for a host for your website? A quick Google search will show you just how many new hosts are joining the market everyday. Ultahost is one the young hosts on the market… and if there’s one thing with new kids on the block, it’s their incredible customer-focused features and support.

In the rest of this review, I’ll share with you my thoughts on the host’s features, pricing, support, as well as do a real-time test to measure important performance metrics that matter for your website. Let’s dive in!

Ultahost Review

Founded in 2018, Ultahost is a hosting greenhorn and one of the youngest on the market. However, the company has grown quite significantly and is starting to get on the radar of webmasters looking for the next best solution for their needs.

Ultahost offers shared, VPS, WordPress, a hybrid VDS (virtual dedicated), full-blown dedicated and reseller . They also offer email hosting plus other niche-specific packages like social network hosting and Ecommerce hosting.

Ultahost does not have a BBB rating despite being a U.S company, however, compiled from over 194 reviews, they are rated 4.6/5.0 on Trustpilot.

Pros and Cons

Pros

Cons

Ultahost offers just as much (if not even more) features as many of the more established hosting platforms on the market today. Vast hosting kinds, several support portals, a lot of freebies… Sign up today!

 

Visit Ultahost

Rating Breakdown

At HostAdvice, we created a hosting rating methodology that defines a detailed criteria we use to evaluate different brands and their offerings.

Given that there are thousands upon thousands of providers today, with new ones added every day, it becomes important that we have a standardized way to compare them.

That’s exactly what our rating methodology does – helping us score each host based on how they perform in different parameters that matter for your website and your business as a whole!

Ultahost Prices & Plans – 2023

Ultahost offers shared, VPS, a hybrid VPS-dedicated (VDS), WordPress, dedicated, and reseller to its customers. They also host emails, provide the Weebly website builder, and offer more niche plans for social networks, Ecommerce, and CRM.

On most of their plans, you get a 30-day money back guarantee to help you decide whether their services are right for you… and can request for a refund within that time frame.

I especially like the varied payment methods on Ultahost – when you decide to commit, you can pay them via credit card, Paypal, bank transfer, and even Bitcoin!

Shared hosting

I recommend Ultahost’s shared business plan is the most popular and the one I recommend. They’re currently offering a 30% on the said plan – you get 80 GB of storage, unmetered bandwidth, and can host unlimited websites.

VPS Hosting

Hestia & CyberPanel – Free Panels

Plesk – Control Panel

cPanel – Control Panel

I recommend the host’s VPS Professional plan that promises 75 GB of storage and unlimited websites on every tier.

WordPress hosting

I recommend their Business WordPress plan – currently offering a 30% discount – gives you 200 GB of NVMe storage and allows you to host up to 100 WordPress websites.

VDS hosting

I recommend the POWER ELITE plan that gives you 650 GB storage and unlimited websites to host. They currently offer a 25% discount on the plan.

Dedicated hosting

Hestia & CyberPanel – Free Panels

Plesk – Control Panel

cPanel – Control Panel

Ultahost offers the exact same resources across its three control panels – albeit priced differently. I recommend the ULTA AX160-NVME across all the panels as the plan to choose.

Reseller hosting

I recommend Ultahost’s ULTA 50 as the reseller plan to go for. You get 350 GB of storage in total, unmetered bandwidth, unlimited number of sites, and access to 50 cPanel accounts.

Features

• Free domain & SSL
• Free daily backups & migration
• SSD servers
• Real-time malware protection
• Multi-panel support

Ultahost offers a ton of great features but what really makes it stand out are its highly transparent pricing plans and all the freebies that come out-of-the-box.

Many hosts offer discounted prices that renew at much higher prices after the first year. Ultahost’s pricing plans are transparent and billed either monthly or annually:

Learn more:

Performance

The performance of any host you are considering is one important factor to consider. And what performance metrics matter the most for your website? And how do you get an average measurement of a host’s performance?

Speed; uptime; and average load times!

• Speed measures how quickly the servers send data to a user visiting your website.
• Uptime measures how much of the time your host’s servers are online.
• Load time measures how quickly your web pages are fully loaded and functional.

Google recommends a fully loaded time of 1-2 seconds for the best results.

I tested Ultahost’s performance on GTMetrix by running the host’s domain through the tool. To get more accurate results, it’d be better to use a website hosted on Ultahost but I couldn’t find any despite asking the help agents.

Well, these were the results:

On GTMetrix, Ultahost.com had a great response time and an overall performance of 98%, well above the average

Take note that uptime is different from the overall performance. Also, the fully loaded time depends a lot on the website design and website structure. The provider promises a 99.9% uptime which has become the industry’s standard.

Level Of Support

And here comes the good part. Ultahost has a very healthy support hub providing help 24/7 via:

Live chat

A human live chat box is always a relief in this era of bots and automated responses. The agent joined in less than 30 seconds which is very impressive. They answered most of my questions and were courteous. My only issue with the live chat was the portal closed once I minimized the browser window.

Phone

Ultahost offers support via its helplines available in the U.S.A and Turkey (where they were found). I tried calling the line but couldn’t reach them from Nigeria (where I’m writing this from).

Email

Ultahost offers email support – which is becoming scarce among other providers:

Ticket

As an extension of the host’s email support, you can also open support tickets with agents assigned to your case until you find a solution:

To open a support ticket, all you need to put in is your name, email, phone number and then any details you want to share.

Video guides

Another rare support gem many other hosts don’t provide – maybe because it takes some effort to create – video guides. As a visual learner, I always appreciate detailed video tutorials that explain complex ideas in plain English and Ultahost does just that:

Knowledgebase

And finally, the good old knowledgebase with a built-in search engine sifting through hundreds of FAQs and getting-started guides:

User-Friendliness – Ease of use

How easy is it to get started with Ultahost and set up the basic tools and apps? Let’s find out!

Registration

Want to get started on Ultahost? Simply pay for one of their plans, fill in the details and you’re good to go.

Using their shared plans as an example, click ‘Order’:

Next, choose whether you want to register a new domain or use an existing domain you have. Fill in the domain name and extension (.com, .net, etc.) and move forward.

Ultahost allows you to choose several payment plans – monthly, quarterly, semi-annually, annually, biennially, or triennially. Pick one, choose your server location, the kind of SSL certificate, whether you want their free website builder, and any extra addon.

Click ‘Continue’ and proceed to the checkout page.

Here, fill in your payment details, your account details, any extra add-ons and proceed.

And voila! You’d have an account on the host and can confirm your details in an email sent to you.

Ultahost control panel

After joining the platform, you’d be able to access your client dashboard and from here, 1-click access to the host’s modern cPanel. Ultahost uses cPanel for all its backend tweaks:

Giving you control over your domains, email, databases and other mission-critical functions.

Installing WordPress on Ultahost

The quickest and most convenient way to install WordPress on your Ultahost account is to sign up for one of the host’s WordPress plans. On every WordPress plan, you get automatic WordPress installs, a WordPress staging tool, WordPress plugins, and WordPress backup tools.

Adding an email on Ultahost

You can create and add an email to your domain name in your cPanel account on Ultahost.

Once you’re in, navigate to ‘Email Accounts’ under ‘Email’. Click ‘CREATE’ and fill in the necessary email info – address, domain it will be tied to, password, mailbox size, and finally, choose ‘Do not automatically create folders’:

Click ‘Create’ and it’s done!

Conclusion: Do We Recommend Ultahost?

Ultahost isn’t the biggest or most popular host, but they’re starting to get noticed. They’re particularly well known for their affordable plans. From my review of the host, however, I wasn’t impressed with their speed. I performed several tests and their TTFB values sat around 900 ms (not great).

However, as a young company who doesn’t have a very wide presence, it’s understandable. I particularly like them for their transparent pricing plus awesome support.

In the end, I recommend them for small to mid-sized businesses who want affordable plans and want help to be just a few seconds away.