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Liquid Web vs Cloudways

Comparison
Compared options Visit Liquid Web Visit Cloudways
Pricing
13 hosting plans 24 hosting plans
Starting price $15.00 / month $10.00 / month
Free domain Yes No
Coupons No 1 coupon
User Ratings
4.5
4.6
Reliability 4.6
4.7
Pricing 4.4
4.6
User Friendly 4.6
4.6
Support 4.5
4.7
Features 4.6
4.6
User Reviews
170 reviews 502 reviews
Latest positive review
Liquid Web Hosting Review
John M Lynn,
10
I moved from a Fantastic Web Company, that was bought out by one of the LARGE hosting companies. Then the nightmare began. Unfortunately, I was spoiled with VERY good customer support with my old hosting provider.
After 4 ... More attempts of transitioning 30,000 web pages built in Moveable Type and $5000 later, I finally found Liquid Web. Thank God!
These guys are fantastic! I've called several times in the middle of the night, and a LIVE person picked up the phone that I could understand. When I say 24 hour support, it's not some stupid chat AI robot, or out-sourced company.
I'm was SHOCKED! Not only do you get a LIVE person, you can someone that has a 'brain' in regards to complex questions.
I've since transition our website to using Word Press, which is one of the worlds best Blog Management products. No doubt in my mind, that Liquid Web provides the BEST support for Word Press installation.
I'm running our website on on the of their managed servers.
Please note: This is not a cheapy $10 hosting web hosting product. They offer fully hosted managed 24 hour support.
In my opinion, the pricing is VERY competitive. If I could give more stars, I would. No complaints.
Less
A few issues
Francoise Bencke,
8.0
The platform is great. However, there is an issue with my cdn and my website and after 48 hours it still has not been resolved. I am aware that I have a standard support package but this should be part of the package as it is... More from their end. One other issue which I was not aware when I decided to go with them is that they are using a late version of PHP. Not great for speed. You have to be on the next suppôt level, to be upgraded at a cost of £100 support for at least 6 months. Not happy right now. Less
Latest negative review
Cancelled for Complaining
Aaron Crow,
5.6
Long story short. I spun up a few VMs in an attempt to get sequential IP addresses. The next day I found they limited my account to only allow 1 IP address per VM and didn't tell me why. I tried contacting support, billing... More and then sales but nobody could tell me why I was on a "limited" account. They insisted that I provide my drivers license before they would speak to me. I don't give out my DL to anyone especially when I did nothing wrong.
I then complained on another website and they asked me to contact them directly. Then they went silent, so when I complained again they sent me a message stating I had violated their acceptable use policy and then terminated my account. Their policy is vague and can be used to terminate anyone for any reason.
I still have no idea what my original "infraction" was and was told by several employees in my phone calls I had done nothing wrong. It's my person opinion I am being punished because I complained publicly.
I was treated unfairly throughout this entire process and YES I will go somewhere else. But, not before I let everyone know how I was treated.
I have given support 1 star for their unwillingness to communicate and reliability 1 star because it took ME making phone calls and tracking down what was happening when they limited my account. They didn't other sending me the email to let me know there was an issue until AFTER I complained online.
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Sideways !
Genny Woods,
2.0
I could not describe a more useless understanding that this company members have of Western customers and practises.
If you want our bucks give us the service we require.
Tired of this nomadic tax havean located and low cos... More t labors greedy business model.
Technically they are just a reseller.
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VPS
4 plans from $15.00 to $95.00
No
Under $4 No No
Under $8 No No
Over $10

Cloud VPS 2GB

$15.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Cloud VPS 2GB plan
No
Dedicated Server
6 plans from $199.00 to $549.00
No
Under $4 No No
Under $8 No No
Over $10

Intel Xeon E3-1230v5

$199.00 / MO
  • Space: 240 GB
  • Bandwidth: Unlimited
View Intel Xeon E3-1230v5 plan
No
Cloud Hosting
3 plans from $110.98 to $222.58 24 plans from $10.00 to $1,035.00
Under $4 No No
Under $8 No No
Over $10

Standard

$110.98 / MO
  • Space: 960 GB
  • Bandwidth: 10 TB
View Standard plan

Vultr Starter Plan

$11.00 / MO
  • Space: 25 GB
  • Bandwidth: 1 TB
View Vultr Starter Plan plan
Data Centers
2 of 6 5 of 6
North America Yes Yes
Europe Yes Yes
Asia No Yes
Oceania No Yes
South America No Yes
Africa & Middle East No No
Support Services
5 of 6 5 of 6
Live Chat Yes Yes
Phone Support Yes No
Email Support Yes Yes
Forum Support No Yes
Video guides Yes Yes
Knowledgebase Yes Yes
CMS support
3 of 9 7 of 9
WordPress No Yes
Managed Wordpress No Yes
Joomla Yes Yes
Drupal Yes Yes
Magento No Yes
Fantastico Yes No
Softaculous No No
PrestaShop No Yes
Zen Cart No Yes
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
7 of 7 1 of 7
PHP Yes Yes
Java Yes No
Python Yes No
Node.js Yes No
Django Yes No
Perl Yes No
Ruby on Rails Yes No
Database Support
3 of 3 2 of 3
MongoDB Yes Yes
MySQL Yes Yes
PostgreSQL Yes No
Payment Types Support
3 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer Yes No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner