Hostinger Reviews and Expert Opinion

Based on 2060 user reviews in 18 languages
9.2
SUPERB!

Customer score for Hostinger

  • Reliability
    9.2 / 10
  • Pricing
    9.3 / 10
  • User Friendly
    9.3 / 10
  • Support
    9.3 / 10
  • Features
    9.1 / 10

Detailed Scores / Summary

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Mark S.
Mark S.
Ireland
  • Reliability2
  • Pricing8
  • User Friendly6
  • Support10
  • Features6
6.4
NEW

Avoid Hostinger like the plague!

Service used: Shared - Business
I don't believe a single positive review about Hostinger, except that their customer support is lovely. If they were in the business of being lovely, they'd be the top dog. Unfortunately, they're in the business of web hosting and...Read More
Hostinger
Dear Mark,

Thank you for your comprehensive feedback - it is an opportunity to see where we can improve and, most importantly, upscale your experience with us.

Our team has put all efforts into locating your account with us ...Read More
Mark
Mark
LOL, just why would I be helping you? I have moved hosting already. Your "Business" hosting plan is a joke compared to what I have now. Clearing shop smarty cache in under 10 seconds. With you it was over a minute. My shop loads i...Read More
Eric Anderson
Eric Anderson
Canada
  • Reliability8
  • Pricing10
  • User Friendly8
  • Support2
  • Features6
6.8
NEW

Great servers but horrible service

Service used: Cloud - Professional
I'm a little weery about the reviews on here. Anyone that has dealt with their customer support knows its poor and they will try to keep you in the chat for some reason. Servers are 4 out of 5 for speed. Prices are the cheapest av...Read More
Hostinger
Dear Eric,

Thank you for taking the time to share your insights. We are eager to hear every single detail about your experience with our services!

We would be thankful if you find a minute to send us an email at quality@hos...Read More
Robert Braun
Robert Braun
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Very satisfied!

I've used Hostinger for 2+ years for hosting www.fingerprint-phila.com, plus I just switched to Hostinger for domain registration for the site. I am quite happy. The prices are good, and their service is excellent. Just today I bo...Read More
Hostinger
Hello, Robert,

Thank you for your kind feedback. We wish you a successful online journey with us, and if anything, our Customer Success agents work 24/7, ready to tackle any arisen questions. Let's stay in touch!

Best regards,
Team Hostinger
shakhawat hossain
shakhawat hossain
Bangladesh
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support8
  • Features10
9.6
NEW

promohosts service

Service used: Website Builder - Basic
wow, nice appropriate site, i like it very much. this process are so helpful.it is appropriate process, i like it
Hostinger
Hello, Shakhawat,

We are so excited to read your review, and we appreciate that you took the time to leave us feedback!

Wishing you a fantastic day,
Team Hostinger
Muhammad Qamar
Muhammad Qamar
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
2.8
NEW

One of the worst customer service

Service used: Shared - Premium
Using world's best and so called worst hosting services but Hostinger is worst and terrible experince I ever have. They even do not respond after hours and in response write an email apologize.
Don't listen your refund request, d...Read More
Hostinger
Dear Muhammad Qamar,

Thank you for reaching out to us; your feedback is essential to improve our services!

Here at Hostinger, we believe that our clients should pay for only what they need, not for the features they will not...Read More

Typical Hostinger Prices

Service Monthly Price Range
Shared Hosting $0.99 - $3.99 3 plans
VPS $3.95 - $38.99 6 plans
Cloud Hosting $9.99 - $56.99 3 plans
Website Builder $1.99 - $2.99 2 plans
The Services & Prices are taken from www.hostinger.com

Hostinger Expert Review 2021

Written by: Michael Lavnduski

Hostinger Rating

  • Reliability
    9 / 10
  • Pricing
    9.5 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    9 / 10
9
Rated by Michael Lavnduski
Expert

Hostinger Expert Review

Hostinger is a wildly popular web hosting company, serving over 29 million users around the globe. The company boasts 15,000 signups a day, so our expert review set out to see whether this budget-friendly platform could deliver the goods.

Our months-long Hostinger review highlighted the company’s multitude of useful features and tools. Hostinger also lives up to its guarantees of highly reliable uptimes and speedy load times, no small feat for a company with their numbers of subscribers.

Pros and Cons

Pros:

  • Very low monthly prices accommodate extremely tight budgets.
  • Enjoy fast, reliable service with above average uptimes and load times.
  • Take advantage of Hostinger’s intuitive drag-and-drop website builder to create a website in minutes.
  • Quickly resolve issues via live chat, email and ticketing 24/7/365.
  • Clearly defined plans and features make it easy to choose the right package for you.
  • Unlimited bandwidth and SSD space in most plans keep your site running smoothly.
  • Easily set up e-commerce shopping carts with 1-click installations.

Cons:

  • Features that are free with other services, such as free SSL certificates or unlimited email accounts, are only available with an upgrade.
  • Hostinger doesn’t offer dedicated server plans.
  • Although they have a 1-click installation process for WordPress and are optimized for the platform, Hostinger doesn’t have a specific WordPress hosting package.

Pricing and Payment Methods

Hostinger is known as one of the most affordable web hosting services, though prices tend to vary somewhat based on the company’s current offers. We started our review with the basic Single plan, which starts at $0.80 a month, and were surprised to see the number of features included.

The package gives you up to 100 GB bandwidth and weekly backups along with multiple PHP versions and over 100 1-click installations. The Business hosting plan starts at $3.45 a month and offers more advanced features such as free SSL certificates for your websites and unlimited email accounts.

While their shared hosting plans are indeed very affordable, the company’s Cloud options are well on par with standard market prices. The StartUp cloud plan starts at $7.45 a month and comes with unlimited websites and bandwidth, plus Hostinger’s custom-built speed tools and free domain registration (for the first year). If you need more power, you can choose the Cloud Enterprise plan starting at $27.45, and with 12GB RAM and 160 GB storage included. VPS hosting is also available from $3.95 to $29.95 monthly.

Ease of Use

The 15,000 customers that flock to Hostinger every day might initially come for the low prices, but we suspect they stay because of how simple it is to build and maintain your website with the service. The free website builder is a helpful tool for newbies, though the company’s well-ordered cPanel and over 100 one-click app installations really give beginners a customizable and manageable website.

Even so, users like us that require more advanced tools and more complex functionalities can still benefit from Hostinger. The company offers the option of building a GIT repository with every plan – critical for collaborative teams like ours – as well as multiple PHP language support and phpMyAdmin. Though some features like free SSL certificates or unlimited websites are only available with upgrades, Hostinger’s very low price points put these features in reach without stretching your budget.

Scaling is an important part of any business plan, so we upgraded our test site several times to see how smooth the process was. In each case, upgrades were fast and relatively simple thanks to the expert help of Hostinger’s friendly customer support team.

Load Times and Reliability

With approximately 29 million users to support, we were concerned that Hostinger might not be able to deliver the superior uptimes and load speeds they promise. However, months of testing clearly demonstrated that their uptimes were consistently 99.9% or above, placing them far above the industry average of 99.4%.

Additionally, we found that their load times were incredibly fast at approximately 1s per page. This is at least in part due to the company’s Cache Manager solution, which they claim radically reduces loading times. However, Hostinger’s extensive knowledge base also offers step-by-step instructions for customers to optimize their pages for speed on their end.

Features

Any concerns we had about Hostinger’s low prices limiting the number of features they offer dissipated within the first few minutes of our using the service. Basic packages include all sorts of helpful features like the company’s website builder and 1-click installation tool for over 100 apps, which include WordPress and e-commerce solutions like WooCommerce. Though basic plans come with weekly backups, you’ll have to upgrade if you want daily backups for your site.

We were similarly happy with the many advanced features that even the basic and mid-range packages offer and which gave us more control over our test site. Unlimited FTP accounts (in most plans), a range of PHP versions and tools and remote MySQL empowered us to craft a backend that completely met our needs. Finally, in spite of the low prices, we were very happy with the level of security that went into each account. FTP over SSL, frequent infrastructure updates and BitNinja are just some of the ways that Hostinger invests in account security.

Customer Support

Hostinger claims that customer support is one of its top priorities, and for the most part that seems to be the case. We found that the company’s responses and resolution time were above the industry average for all four communication channels—ticketing, snail mail, live chat, and email.

Just about every interaction with a representative had us paired with a pleasant expert who was able to get to the bottom of our questions quickly.

Perhaps the most wonderful part of Hostinger’s customer service is the fact that we didn’t have to use their services very frequently. Hundreds of informative articles in their knowledge base, frequently updated tutorials on complex technical features and a lively blog helped us find our way through most challenges we encountered using Hostinger.

User Reviews

As always, our expert reviews are based on our technological expertise and experiences. To get a fuller understanding of how Hostinger measures up against its competitors, complement this review with reviews from our regular users.

Conclusion

Our Hostinger expert review helped us understand exactly why the service resonates so strongly with users. Hostinger manages to blend extremely low prices with a plethora of features and utilities, augmenting both with copious documentation and a knowledgeable, pleasant support team. This trifecta of affordability, a rich catalogue of features and robust support makes it a strong choice for customers no matter where they’re at in their web hosting journey. Beginners get the basic features they need to instantly get their websites going, from a website builder to ample bandwidth and more.

While more advanced users don’t have a dedicated server option to give them extra flexibility and control, we found that Hostinger’s shared, cloud, and VPS plans offer many benefits to keep webmasters satisfied. A robust cPanel, over 100 1-click apps installations and access manager can all play a part in allowing you to simply and efficiently customize your website’s behind the scenes.

Read the full expert review Visit Hostinger See Plans & Pricing

Hostinger Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Single 10 GB 100.04 GB $0.99 9.4
Premium 20 GB Unlimited $1.89 9.4
Business 100 GB Unlimited $3.99 9.2

VPS Hosting Plans

Plan Name Space RAM OS Price Score
plan 1 20 GB 1 GB $3.95 9.0
plan 2 40 GB 2 GB $8.95 9.7
plan 3 60 GB 3 GB $12.95 9.3
plan 4 80 GB 4 GB $15.95 8.0
plan 5 120 GB 6 GB $23.95 7.3
plan 6 160 GB 8 GB $38.99 10

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
Startup 100 GB 3 GB Unlimited $9.99 9.1
Professional 140 GB 6 GB Unlimited $18.99 9.6
Global 200 GB 16 GB Unlimited $56.99 9.9

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
Basic 1 GB
Connect your domain
Designer crafted templates
SSL Security
Get found with SEO
AI Tools
$1.99 9.6
Unleashed Unlimited
Connect your domain
Designer crafted templates
SSL Security
Get found with SEO
AI Tools
Free domain for 1 year
Powerful integrations
$2.99 10
A Free Domain is included when purchasing any hosting service from Hostinger
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