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A Small Orange vs WebFaction

Comparison
Compared options Visit A Small Orange Visit WebFaction
Pricing
20 hosting plans 8 hosting plans
Starting price $2.92 / month $10.00 / month
Free domain Yes No
Coupons No No
User Ratings
1.9
2.4
Reliability 1.7
2.8
Pricing 2.3
2.6
User Friendly 1.8
2.1
Support 1.3
2.1
Features 2.1
2.4
User Reviews
28 reviews 9 reviews
Latest positive review
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... More etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Less
Happy since 2012
Shannon Graham,
8.8
I like how easy WebFaction is to use as a developer. They make it easy to set up databases users and email addresses through their web interface without throwing too many options in your face at once, and it's also easy to co... More ntrol stuff through the command line if you're comfortable with that. Lots of good integrations too. Less
Latest negative review
Truly a sub 1/5 company
Tom Herbert,
2.0
I would give them less than 1/5 if it was possible.
Avoid this host at all costs. Mind numbingly dumb people working customer service and the tech guy destroyed my company website. Right now they can't figure out how to send ... More me a backup to transfer to another hosting company or they think they're playing me to get more of my money. Forget ASO. Less
Terrible Support and Service
James Marks,
3.2
Absolutely terrible. I have been using Webfaction since 2009. It has slowly gotten worse over time-
I got an alert that there was an issue with my account - I looked into it and it was something well beyond anything I unders... More tood and it wasn't even related to any of my web apps, so it really seems to be an issue on their end.
When I asked for help, they told me to hire a web developer to fix it.... It wasn't an issue that was even close to touching one of my websites.
I have office 365 for one of my clients passing through the email and I'm not quite sure how to set that up myself- but as soon as I can figure out how to migrate it to a new host- I am done with webfaction. I can go somewhere else for half of what I pay for webfaction anyway-
Stay Away from webfaction or who they just sold out to.
Less
Shared Hosting
4 plans from $2.92 to $20.00 1 plan from $10.00 to $10.00
Under $4

Tiny

$2.92 / MO
  • Space: 512 MB
  • Bandwidth: 5.12 GB
  • Panel: cpanel
View Tiny plan
No
Under $8

Small

$5.00 / MO
  • Space: 5 GB
  • Bandwidth: 51.2 GB
  • Panel: cpanel
View Small plan
No
Over $10

Medium

$10.00 / MO
  • Space: 15 GB
  • Bandwidth: 153.6 GB
  • Panel: cpanel
View Medium plan

SHARED

$10.00 / MO
  • Space: 100 GB
  • Bandwidth: 1 TB
  • Panel: cpanel
View SHARED plan
VPS
8 plans from $20.00 to $150.00
No
Under $4 No No
Under $8 No No
Over $10

1

$20.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View 1 plan
No
Dedicated Server
8 plans from $99.00 to $275.00 3 plans from $250.00 to $500.00
Under $4 No No
Under $8 No No
Over $10

Xeon E3-1220 V2

$99.00 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 plan

Dedicated 1

$250.00 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Dedicated 1 plan
Cloud Hosting
No
4 plans from $30.00 to $240.00
Under $4 No No
Under $8 No No
Over $10 No

Cloud 1

$30.00 / MO
  • Space: 45 GB
  • Bandwidth: 2 TB
View Cloud 1 plan
Data Centers
1 of 6 3 of 6
North America Yes Yes
Europe No Yes
Asia No Yes
Oceania No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 2 of 6
Live Chat Yes No
Phone Support No No
Email Support Yes Yes
Forum Support Yes Yes
Video guides Yes No
Knowledgebase Yes No
CMS support
3 of 9 3 of 9
WordPress Yes Yes
Managed Wordpress No No
Joomla Yes Yes
Drupal Yes Yes
Magento No No
Fantastico No No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
3 of 7 2 of 7
PHP Yes Yes
Java No No
Python Yes No
Node.js Yes No
Django No Yes
Perl No No
Ruby on Rails No No
Database Support
1 of 3 2 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
2 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner