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A Small Orange Reviews and Expert Opinion

Based on 12 reviews in 1 language
3.7
POOR

Customer score for A Small Orange

  • Reliability
    3.2 / 10
  • Pricing
    4.5 / 10
  • User Friendly
    4 / 10
  • Support
    2.7 / 10
  • Features
    4.3 / 10

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A Small Orange Users Reviews

Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
H. M. O.
United States
  • Reliability 2
  • Pricing 2
  • User Friendly 2
  • Support 2
  • Features 2
2.0
NEW

Scam Hosting Company, Stay Away

Service used: Shared
I regret the day I chose a small orange as a hosting company. Throughout my year's contract, I had frequent server outages and downtime, causing me to lose clients. I tried to cancel my plan 17 days before before it renewed (becau...Read More
Roelof Schuiling
Netherlands
  • Reliability 4
  • Pricing 8
  • User Friendly 8
  • Support 2
  • Features 8
6.0
NEW

Bad bad support

Service used: Shared
I raised an issue in October by chat, they said they would get back to me but didn't. I raised the issue again in a support ticket in November. It is now February and they still haven't taken appropriate action. Last response is f...Read More
Richard K
Ukraine
  • Reliability 2
  • Pricing 2
  • User Friendly 2
  • Support 2
  • Features 4
2.4

Avoid this hosting company

Service used: Shared
The mark of a good hosting company is not necessarily its size, but the quality of its services and customer support. A small orange horribly falls short of the mark in these two critical areas. My site was down every other week c...Read More
Brian Burns
United States
  • Reliability 2
  • Pricing 2
  • User Friendly 2
  • Support 2
  • Features 2
2.0

Heed The Bad Reviews

Service used: Shared
Signed up with ASO in 2014 when they were indeed small. They have since been acquired by EIG and, as reviews across the Internet will confirm, they are about the worst hosting company/domain registrar you could imagine. I had majo...Read More
Dr David Cohen
United States
  • Reliability 2
  • Pricing 2
  • User Friendly 2
  • Support 2
  • Features 2
2.0

10 days, still no response to polite ticket. They do not give

 
Service used: Shared
We're generally brief and polite. After several days of no Welcome email, we asked for cancellation and refund. No response. So, we'll file chargeback request with credit card, and submit reviews. We highly (and respectfully) sugg...Read More
Bob Whynot
Canada
  • Reliability 2
  • Pricing 2
  • User Friendly 2
  • Support 2
  • Features 2
2.0

Worst Hosting

Service used: Shared
I've been with a small orange for years. Their chat does not work, when it does, the support is useless. I've wasted hundreds of hours sorting out their mess.
Vinay Chandra
United States
  • Reliability 2
  • Pricing 2
  • User Friendly 2
  • Support 2
  • Features 2
2.0

Cancellation Reason for ASmallOrange: Worse customer service ever!

Service used: Shared
During sign up the information provided was that I could enter the EPP number of the domain I want to transfer from GoDaddy after completion of sign up process.
When I returned the site was asking for $15 fee, which I was willing...Read More
Don Berns
United States
  • Reliability 8
  • Pricing 8
  • User Friendly 6
  • Support 2
  • Features 8
6.4

Garbage Support at ASmallOrange

Service used: Dedicated Server
The have competitive prices, good features and good up-time, but there is a reason they do not have any comments on their website about how quickly they respond to support requests. Open tickets, even ones marked URGENT sit for 24...Read More
Becca Rapelje
United States
  • Reliability 8
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
9.6

Virtual Server Down for a short time.

Service used: VPS
My server with 20 sites went down for a short time in Dec. After putting in a service ticket, I was contacted immediately and the server was back up shortly after. I had used EV1 for years with no downtime, however the customer se...Read More

A Small Orange Expert Review 2017

Written by: Craig Timmins

A Small Orange Rating

  • Reliability
    8.5 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    10 / 10
  • Support
    6.5 / 10
  • Features
    9 / 10
8.5
Rated by Craig Timmins

One Web Hosting Solution That You Can't Miss

A Small Orange is definitely one of those unheard of web hosting companies, but don’t let that steer you away from them, because they are offer simple and clear hosting packages. What you get with A Small Orange is uncluttered and crystal clear information that provides a reliable service to its users. Prices range from just under $3 per month for the shared hosting option and up to $100 for dedicated, and A Small Orange also offer a full refund policy.

Reliability

Compare
8.5

Transparent About Uptime but Vague About Information

What do I say about the reliability? It’s fairly transparent but vague at the same time. By this I mean that they do offer information on uptime and data centres but don’t really go out of their way to provide historical data for uptime or in-depth information on servers etc. That’s not a massive issue though as they do guarantee 99.9% uptime with a page that shows server status details. A Small Orange also monitor their servers using CCTV, redundancy power systems which come in the form of a backup battery, and this is all powered by diesel.

Features

Compare
9

Features That Will Blow Your Mind!

There are some really good features available over at A Small Orange, and all shared hosting plans come with daily backups, an SSD driven hosting environment, and automatic script installation. However, the real selling point for me is that they offer unlimited POP3, MySQL, Mailing Lists, Email Forwarders, Sub-domains, and FTP Accounts, which is an offer that you won’t find on many hosting websites. For extra costs you can also buy more bandwidth for your plan, a premium support option, and you can also take out dedicated IP addresses for SSL sites.

Support

Compare
6.5

Support Options Let The Down

If one area of our review lets A Small Orange down its the support that they offer. It almost seems like they have been so busy perfecting every other angle of the business that they haven’t had time to bother about customer support. All of the support is outsourced, and the support workers work remotely. This can lead to a whole host of problems and what many customers have reported is that they haven’t been able to get sufficient advice or answers to some of the more technical questions. Support is 24/7/365 but live chat isn’t available over the weekend periods. You can get in contact by email and ticket system but there is absolutely no telephone support available.
  • 24/7/365 support
  • Email
  • Community Forum
  • Ticket System
  • Live chat only on during weekdays
  • Support team scattered across the USA
  • No telephone support offered

Pricing

Compare
8.5

Prices to Suit Anyone Requirements

There are a total of 5 hosting plans which range from Shared Hosting to Hybrid and Dedicated hosting, and everything in between. The prices and requirements can meet the needs of an individual or small company up to large enterprises. For the lowest paid plan you can pick yourself up a shared hosting account which can get your business up off the ground in no time. Reseller hosting starts at $15 per month whilst Business hosting and Cloud VPS hosting, both begin at $20 per month.
Service Exist Price Range
Shared Hosting $2.92 - $20.00 See Plans
VPS Hosting $20.00 - $150.00 See Plans
Dedicated Server $99.00 - $275.00 See Plans
Cloud Hosting
The Services & Prices are taken from asmallorange.com

User-Friendly

Compare
10

One of The Best Web Hosting Sites Out There

The website itself is amazingly well designed, and everything is simply laid-out and accessible from the homepage. You can either select bundles or ‘find your perfect plan’ which lists all the plans available. There is no clutter, no needless content and images, it’s simple plain and just brilliant. CPanel comes with most plans but double check this before buying as it appears to be missing on some plans. CPanel is an excellent control panel tool for beginners and experienced users and just makes life easier when managing your site and hosting. This is one of my favourite web hosting sites to be on, I would actually say it’s a pleasure to navigate around.

Summary

A Strong Contender For One of The Best Shared Hosting Platforms

A Small Orange is a really great hosting solution for small to medium sized businesses, with the option to scale up. The user-friendly feel of the site and the clear service line-up is definitely a 10/10 for me as anyone from a basic Internet user to an advanced user can jump onto the site and feel comfortable in seconds. The plans are all nicely priced and offer some feature packed tools and options that can help you take control of your website. A refund policy and a 45-day money back guarantee are just more tempting reason to take out a hosting plan, with the only one big drawback being the lack of support. Pros
  • User-friendly site
  • Great prices for small to large companies
  • Strong Features & Tools
  • Refund and 45-Day Money Back Guarantee
  Cons
  • No telephone number
  • Live chat not available on weekends
  • Support staff are not located near data center
Read the full expert review Visit A Small Orange See plans & pricing

A Small Orange Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name Space Bandwidth Price
Tiny 512 MB 5 GB $2.92
Small 5 GB 51 GB $5.00
Medium 15 GB 153.6 GB $10.00
Large 30 GB 512 GB $20.00

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
1 30 GB 1 core 1 GB $20.00
2 50 GB 2 cores 2 GB $30.00
3 75 GB 2 cores 3 GB $45.00
4 100 GB 4 cores 4 GB $60.00
5 125 GB 4 cores 5 GB $75.00
6 150 GB 6 cores 6 GB $90.00
7 150 GB 8 cores 8 GB $120.00
8 200 GB 8 cores 10 GB $150.00

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
Xeon E3-1220 V2 128 GB 4 x 3.1GHz 4 GB $99.00
Xeon E3-1220 V2 1 TB 4 x 3.1GHz 4 GB $99.00
Xeon E3-1230 V2 256 GB 4 x 3.3GHz 8 GB $135.00
Xeon E3-1230 V2 1 TB 4 x 3.3GHz 8 GB $135.00
Xeon E3-1270 V2 256 GB 4 x 3.5GHz 16 GB $175.00
Xeon E3-1270 V2 1 TB 4 x 3.5GHz 16 GB $175.00
2x Xeon E5-2620 512 GB 8 x 2GHz 32 GB $275.00
2x Xeon E5-2620 1 TB 8 x 2GHz 32 GB $275.00
A Free Domain is included when purchasing any hosting service from A Small Orange
Submit a A Small Orange Coupon

Server Locations

Dallas Dearborn

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