Inmotion is super great
Nana Tamakloe,
InMotion Hosting vs InterServer
| Compared options |
 |
 |
|---|---|---|
Pricing |
27 hosting plans | 56 hosting plans |
| Starting price | $2.49 / month | $2.50 / month |
| Free domain | Yes | No |
| Coupons | No | 2 coupons |
User Ratings |
4.1 | 4.4 |
| Reliability | 4.1 | 4.4 |
| Pricing | 4.0 | 4.6 |
| User Friendly | 4.1 | 4.4 |
| Support | 4.1 | 4.4 |
| Features | 4.1 | 4.4 |
User Reviews |
236 reviews | 383 reviews |
| Latest positive review |
|
Outstanding customer service
Juan Lezama,
InterServer customer care and technical knowledge is excellent. I got my host service and domain names migrated in no time at all and smoothly.
|
| Latest negative review |
Changing hosts!
Nilla's Photography,
I've been with InMotion for 4 years and only 1 site. Speed has got painfully worse.
Support isn't good and I've spent too many hours on chat and emails. In October, my site was down for a several days due to Support's arrogan... More ce. My WP theme had a major update, which broke my site even though I built a Child theme. I requested a restore and gave Support the exact file from which to restore. However, support restored from a 2018 backup! (Another issue - support creates all these old folders on my File Manager when dealing with problems, then doesn't delete them). It's only the 2nd time in 4 years that I requested a restore. Support was adamant that I was wrong and the restore was correct and from the Oct 2020 file. We know what we've designed and built over the years, right? Finally after several days of my site looking incomplete - not really functional - and hours on chat, one support guy confirmed that the restore was from a 2018. He didn't know how that could of happened, even though I gave them the exact file name/date/etc. (I've built a staging site now.) If that wasn't bad enough for the October month, last week InMotion emailed to advise that I had to delete files as my account was too large, or it was being moved to another server. I'd have temp details until propagation was complete. InMotion provides "unlimited disk space"! I emailed twice to advise that I'd clear all the old folders (around 30GB) and heard nothing. Sunday just gone, I get another email saying the move was almost complete and not to make changes to my site or use temp details to make changes! I've been arguing with InMotion ever since that I didn't want my account moved and that I wanted to delete the 30GB of useless files created by InMotion, but it moved my account regardless! These are only a couple of problems that I've experienced in 4 years. I'm now looking at another host as I've had enough! Less |
The worst customer services ever
Ossama Salamah,
Since we migrated to Interserver.our emails are marked as spam with our recipients and I have contacted customer service several times without any solutions. I tried escalating but they don't have any escalation process. I t...
More
ried reaching to their leadership on LinkedIn but no one is responding. I don't recommend them at all
Less
|
Shared Hosting |
4 plans from $2.49 to $12.99 | 3 plans from $2.50 to $8.00 |
| Under $4 | ||
| Under $8 |
Launch
|
WINDOWS ASP.NET
|
| Over $10 | No | |
VPS |
12 plans from $5.00 to $160.00 | 46 plans from $6.00 to $160.00 |
| Under $4 | No | No |
| Under $8 | ||
| Over $10 | ||
Dedicated Server |
5 plans from $139.99 to $539.99 | 2 plans from $49.00 to $99.00 |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | ||
Resellers |
6 plans from $15.39 to $67.99 | 5 plans from $19.95 to $69.95 |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | ||
Data Centers |
1 of 6 | 1 of 6 |
| North America | Yes | Yes |
| Europe | No | No |
| Asia | No | No |
| Oceania | No | No |
| South America | No | No |
| Africa & Middle East | No | No |
Support Services |
6 of 6 | 3 of 6 |
| Live Chat | Yes | No |
| Phone Support | Yes | Yes |
| Email Support | Yes | Yes |
| Forum Support | Yes | Yes |
| Video guides | Yes | No |
| Knowledgebase | Yes | No |
CMS support |
7 of 9 | 6 of 9 |
| WordPress | Yes | Yes |
| Managed Wordpress | Yes | No |
| Joomla | Yes | Yes |
| Drupal | Yes | Yes |
| Magento | Yes | Yes |
| Fantastico | Yes | Yes |
| Softaculous | No | No |
| PrestaShop | Yes | Yes |
| Zen Cart | No | No |
OS Support |
1 of 2 | 2 of 2 |
| Windows/ASP.NET | No | Yes |
| Linux | Yes | Yes |
Language Support |
2 of 7 | 5 of 7 |
| PHP | Yes | Yes |
| Java | No | No |
| Python | No | Yes |
| Node.js | No | No |
| Django | No | Yes |
| Perl | No | Yes |
| Ruby on Rails | Yes | Yes |
Database Support |
2 of 3 | 3 of 3 |
| MongoDB | No | Yes |
| MySQL | Yes | Yes |
| PostgreSQL | Yes | Yes |
Payment Types Support |
2 of 6 | 3 of 6 |
| PayPal | Yes | Yes |
| Credit Card | Yes | Yes |
| Moneybookers | No | No |
| Wire Transfer | No | Yes |
| Webmoney | No | No |
| Bitcoin | No | No |
 Second |
 Winner |
