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InMotion Hosting Reviews and Expert Opinion

Based on 127 reviews in 18 languages
9.2
SUPERB!

Customer score for InMotion Hosting

  • Reliability
    9.4 / 10
  • Pricing
    8.9 / 10
  • User Friendly
    9.2 / 10
  • Support
    9.5 / 10
  • Features
    9.2 / 10

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InMotion Hosting Users Reviews

Language
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Mr. Hila PE
United States
  • Reliability 2
  • Pricing 2
  • User Friendly 2
  • Support 2
  • Features 2
2.0

Avoid inMotion Hosting at any Cost

 
Service used: VPS
I moved from shared hosting to INMO VPS but have had nothing but troubles here. First of all the ram they offer is not what you really get. But the my biggest problem with INMO is that the servers have gone down several times in a...Read More
user avatar
John
Biggest mistake I've ever made online going with InMotion. They will not hesitate to shut your account down if you overtax their delicate servers! And I've spent an hour or more on hold waiting for their tech support, while my acc...Read More
user avatar
Ruoall Chapman
I couldn't agree more. These are the same issues I faced non-stop, hence my review on the following page. They are pathetic to say the least. Thank you for posting about them mate. Good to see more and more people going up against them.
Kazeem James
Nigeria
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 8
9.6

I'm experiencing peace of mind since 2015

Service used: VPS
I'm quite surprised with some negative reports I'm seeing about Inmotion Hosting. Let me share my experience. When I started my blog, I initially hosted the blog with websynthesis ( the hosting arm of copyblogger, the guys behind ...Read More
Shalabh Agrawal
India
  • Reliability 10
  • Pricing 8
  • User Friendly 10
  • Support 10
  • Features 8
9.2

Great Service

Service used: VPS
We signed up for a VPS account with inmotionhosting a couple of months ago and I must say they are one of the best services in the industry. I have worked with a few other companies but no one comes close to the professionalism of...Read More
Kay Cochrane
United Kingdom
  • Reliability 10
  • Pricing 8
  • User Friendly 6
  • Support 8
  • Features 8
8.0

Fantastic service

Service used: Shared
I picked InMotion because their customer service and live chat were recommended to me and they have helped me in the live chat with all the small questions I had. Without them this project would never have got off the ground.
Skyler Burmeister
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Technical Support

Service used: Resellers
I launched chat with an issue…within a few sentences the support representative Colton W. understood the problem and had it resolved in minutes - very efficient - makes me confident in using your support going forward and renewing my reseller plans if I can get help when I hit a wall
Ry No
Taiwan
  • Reliability 10
  • Pricing 8
  • User Friendly 10
  • Support 10
  • Features 10
9.6

Absolutely No Complaints

Service used: Shared
I moved about 5 domains over to InMotion after HostGator outsourced all their support overseas a few years ago. Support is in the top 3 most important aspects of a host to me after reliability and speed, and I've never had a probl...Read More
George Z
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Great support, Excellent Service

Service used: Shared
Thank you, I really enjoyed the online chat service, Eric R is so great. The service was timely, the chat answer had all the information. I was pleasantly surprised by the speed of the responses to questions, help me a lot, Thanks Inmotiontion!
Jeff Martin
United States
  • Reliability 10
  • Pricing 8
  • User Friendly 10
  • Support 8
  • Features 10
9.2

Inmotion VPS ~ great price ~ great support

Service used: VPS
I hosted my personal webs on a popular shared host for years and lived with the limitations because of the affordable price. However, last year I outgrow the limitations and needed to move somewhere, but where. Inmotion was a life...Read More
John Horton
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

This company is great!

Service used: Shared
I just want to say InMotion Hosting is great! I've tried to do so much on my own and when ever I messed up, they could fix it quickly! Very knowledgeable teams with a lot of patience, in which I do appreciate very much. I LOVE hav...Read More

InMotion Hosting Expert Review 2017

Written by: Yuriy Gandyak

InMotion Hosting Rating

  • Reliability
    8.8 / 10
  • Pricing
    9 / 10
  • User Friendly
    7 / 10
  • Support
    7.5 / 10
  • Features
    8 / 10
8.1
Rated by Yuriy Gandyak

InMotionHosting: Robust Offerings for Small Businesses

InMotion Hosting has been around for more than a decade and has carved out a nice niche for itself as a web host for small businesses. The company is based in the US, and you can choose to be connected to a server nearest you (there is one on each coast). For American websites looking to boast on local providers, it’s a nice bonus, but the uptick in site speech will be negligible. The biggest selling point for InMotion is that they have robust offerings that appeal to businesses, so even if you are quite small now, you can afford their services and stay with this web host when your traffic goes through the roof and your bandwidth demands get oppressive. (That sounds fantastic, doesn’t it?) All of their plans – even the most basic – give you unlimited bandwidth and disc space, solid SEO credits, periodic website backups, and many other helpful features.

Uptime & Reliability

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8.8

Reliable, But Hacked History

Despite an uptime promise of 99.9%, and despite that number being prett much spot-on in our tests and other tests, InMotion suffers from a not-so-great history. In 2011, 70,000 websites were hacked and rendered unusable. Although these kinds of things happen and are somewhat fixable, this is a hard hit for a host to take.  Because of this major shutdown, there are thousands of (understandably) disgruntled, former InMotion customers out there posting reviews of their experience on the web. To boost safety, InMotion automatically backs up all websites with up to 10 GB of disk space. This would be a life-saver if you were hacked, or if your files were somehow corrupted.

Features

Compare
8

It’s Business Time

E-commerce is the name of the game with InMotion, and all hosting packages give great e-commerce products and support. Not only do you get unlimited disk space and bandwidth, but you also get business optimized servers, a choice of two web builders, many blogging platforms to choose from, and flawless e-commerce plugins. If you want to set up a blog or an online store, InMotion provides the convenience of Content Management Systems and at-hand shopping cart setups.

Feature Description
Disk SpaceUnlimited monthly data transfer is allowed even with the basic package.
BandwidthUnlimited disk space is allowed, even with the basic package.t
Website BuilderThere are two site builder to choose from: Premium Website Builder can create simple websites easily, and higher-tier plans allow you to add in e-commerce products.
Email AccountsUnlimited email addresses are allowed, even with the basic package.t
Shopping CartsBasic plans can use Google Checkout, and higher-tier plans can add ZenCart, CubeCart or osCommerce.
StatsAWStats is used to report on website traffic.
MySQL databasesThe basic package is limited to 2, though the pro-level package allows for 500 MySQL databases per account.
FTP AccountThe basic package limits users to 1,000 FTP users, but in the pro-level package, an unlimited nmber of FTP users are allowed.
Multiple DomainsFor the basic plan, you’re allowed 2 websites and 6 domains, and with the pro-level package, you’re allowed 25 websites and unlimited domains.t

Support

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7.5

Excellent Support

The well-trained support staff has a long going for it, but responding to issues in a timely manner is not one of their strong points. Support Center has a great selection of tutorials, if you’re into that kind of thing.

Pricing

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9

Well-Priced, Especially for VPS & Dedicated

InMotion’s three plans are all priced well, considering the useful features you’re getting. If you’re considering a VPS or Dedicated Host, InMotion’s prices are fantastic. For $29.95/month, with a VPS package you get backups every 24-36 hours. You pay more for more bandwidth and disk space, but that makes sense, doesn’t it? Dedicated server packages start at $119.95/month, which is competitive, and you start with a machine with 2 GB of RAM, 5 dedicated IP addresses, and 320 GB of disk space. You can obviously pay more and get more allowances. Keep in mind you can get some nice discounts if you opt for a one year or two year contract, which makes a difference with the more expensive packages.

Service Exist Price Range
Shared Hosting $3.49 - $7.49 See Plans
VPS Hosting $29.99 - $74.99 See Plans
Dedicated Server $99.99 - $539.99 See Plans
Cloud Hosting
The Services & Prices are taken from www.inmotionhosting.com

User Friendly

Compare
7

Businesslike, But Easy To Use

InMotion is all business in function and fashion. Even the directions are pretty dry, but everything is clear as day, and you should be able to maneuver through the site without issues. They also don’t try to sneak in any pre-checked offers when you’re placing your order. You should note that, for security purposes, new users must be verified through the phone once the website goes live. You get cPanel with InMotion and plenty of tutorials to get started. Jump in and take advantage of the excellent products at hand:  e-commerce, SEO credits, and a nice marketing suite.

Summary

If you’re a business looking for strong features, a focus on e-commerce, free daily backup, and a web host to provide VPS or Dedicated Hosting now or some time down the road, InMotion may be perfect for you. Pros

  • Experienced support and Education Channels
  • Lots of ready solutions for blogs and businesses
  • Unlimited bandwidth and disc space
  • Good price policy

Cons        

  • Limited number of websites databases available in “Launch” plan
  • Power tier necessary for ecommerce
Read the full expert review Visit InMotion Hosting See plans & pricing

We had our Secret Shopper compare InMotion to 4 other leading hosting companies to check how easy it is to cancel an account. They have a reasonable cancellation process. Watch this video to learn more.

 

InMotion Hosting Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name Space Bandwidth Price
Launch (Everything Unlimited) Unlimited Unlimited $3.49
Power Unlimited Unlimited $4.49
Pro Unlimited Unlimited $7.49

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
VPS-1000HA-S 75 GB - 4 GB $29.99
VPS-2000HA-S 150 GB - 6 GB $49.99
VPS-3000HA-S 260 GB - 8 GB $74.99

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
Essential 1000 GB 4 x 2.8GHz 8 GB $99.99
Advanced 2 TB 4 x 2.5GHz 16 GB $159.99
Elite 4 TB 4 x 3.3GHz 32 GB $229.99
Commercial CLASS 500 1000 GB 6 x 3.2GHz 16 GB $369.99
Commercial CLASS 1000 2 TB 8 x 3.2GHz 32 GB $439.99
Commercial CLASS 2000 3 TB 16 x 3.2GHz 64 GB $539.99
A Free Domain is included when purchasing any hosting service from InMotion Hosting
Submit a InMotion Hosting Coupon

Server Locations

Los Angeles Herndon

InMotion Hosting Refund & Cancellation Policy

  • 90-day money back guarantee on reliable hosting, competent support and professional service
  • Applies to all Business Class Hosting packages (Launch, Power, Pro), and 6 or 12 month billed VPS packages
  • All monthly billed VPS and all Dedicated Servers are eligible for a full refund for 30 days.
See the complete and updated policy by InMotion Hosting: http://www.inmotionhosting.com/meet-us/guarantee

A few words from InMotion Hosting

InMotion Hosting offers users a variety of hosting options to meet the needs of virtually any site. InMotion Hosting have been serving their customers for many years and really know how to ensure they are happy with the services. With servers in multiple locations throughout North America, InMotion Hosting is an exceptional hosting company, to be considered no matter what type of site you are running.

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