InMotion Hosting Users Reviews
Awful waste of a day - bad attitude prevails, hidden traps to make you spend more
I'm experiencing peace of mind since 2015
Great support, Excellent Service
Inmotion VPS ~ great price ~ great support
InMotion Hosting has been around for more than a decade and has carved out a nice niche for itself as a web host for small businesses. The company is based in the US, and you can choose to be connected to a server nearest you (there is one on each coast). For American websites looking to boast on local providers, it’s a nice bonus, but the uptick in site speech will be negligible. The biggest selling point for InMotion is that they have robust offerings that appeal to businesses, so even if you are quite small now, you can afford their services and stay with this web host when your traffic goes through the roof and your bandwidth demands get oppressive. (That sounds fantastic, doesn’t it?) All of their plans – even the most basic – give you unlimited bandwidth and disc space, solid SEO credits, periodic website backups, and many other helpful features.
Despite an uptime promise of 99.9%, and despite that number being prett much spot-on in our tests and other tests, InMotion suffers from a not-so-great history. In 2011, 70,000 websites were hacked and rendered unusable. Although these kinds of things happen and are somewhat fixable, this is a hard hit for a host to take. Because of this major shutdown, there are thousands of (understandably) disgruntled, former InMotion customers out there posting reviews of their experience on the web. To boost safety, InMotion automatically backs up all websites with up to 10 GB of disk space. This would be a life-saver if you were hacked, or if your files were somehow corrupted.
E-commerce is the name of the game with InMotion, and all hosting packages give great e-commerce products and support. Not only do you get unlimited disk space and bandwidth, but you also get business optimized servers, a choice of two web builders, many blogging platforms to choose from, and flawless e-commerce plugins. If you want to set up a blog or an online store, InMotion provides the convenience of Content Management Systems and at-hand shopping cart setups.
|Disk Space||Unlimited monthly data transfer is allowed even with the basic package.|
|Bandwidth||Unlimited disk space is allowed, even with the basic package.t|
|Website Builder||There are two site builder to choose from: Premium Website Builder can create simple websites easily, and higher-tier plans allow you to add in e-commerce products.|
|Email Accounts||Unlimited email addresses are allowed, even with the basic package.t|
|Shopping Carts||Basic plans can use Google Checkout, and higher-tier plans can add ZenCart, CubeCart or osCommerce.|
|Stats||AWStats is used to report on website traffic.|
|MySQL databases||The basic package is limited to 2, though the pro-level package allows for 500 MySQL databases per account.|
|FTP Account||The basic package limits users to 1,000 FTP users, but in the pro-level package, an unlimited nmber of FTP users are allowed.|
|Multiple Domains||For the basic plan, you’re allowed 2 websites and 6 domains, and with the pro-level package, you’re allowed 25 websites and unlimited domains.t|
The well-trained support staff has a long going for it, but responding to issues in a timely manner is not one of their strong points. Support Center has a great selection of tutorials, if you’re into that kind of thing.
InMotion’s three plans are all priced well, considering the useful features you’re getting. If you’re considering a VPS or Dedicated Host, InMotion’s prices are fantastic. For $29.95/month, with a VPS package you get backups every 24-36 hours. You pay more for more bandwidth and disk space, but that makes sense, doesn’t it? Dedicated server packages start at $119.95/month, which is competitive, and you start with a machine with 2 GB of RAM, 5 dedicated IP addresses, and 320 GB of disk space. You can obviously pay more and get more allowances. Keep in mind you can get some nice discounts if you opt for a one year or two year contract, which makes a difference with the more expensive packages.
InMotion is all business in function and fashion. Even the directions are pretty dry, but everything is clear as day, and you should be able to maneuver through the site without issues. They also don’t try to sneak in any pre-checked offers when you’re placing your order. You should note that, for security purposes, new users must be verified through the phone once the website goes live. You get cPanel with InMotion and plenty of tutorials to get started. Jump in and take advantage of the excellent products at hand: e-commerce, SEO credits, and a nice marketing suite.
If you’re a business looking for strong features, a focus on e-commerce, free daily backup, and a web host to provide VPS or Dedicated Hosting now or some time down the road, InMotion may be perfect for you. Pros
- Experienced support and Education Channels
- Lots of ready solutions for blogs and businesses
- Unlimited bandwidth and disc space
- Good price policy
- Limited number of websites databases available in “Launch” plan
- Power tier necessary for ecommerce
We had our Secret Shopper compare InMotion to 4 other leading hosting companies to check how easy it is to cancel an account. They have a reasonable cancellation process. Watch this video to learn more.
InMotion Hosting Prices, Plans & Features - 2017
Shared Hosting Plans
|Launch (Everything Unlimited)||Unlimited||Unlimited||cPanel||$3.49||More Details|
VPS Hosting Plans
|VPS-1000HA-S||75 GB||-||4 GB||$29.99||More Details|
|VPS-2000HA-S||150 GB||-||6 GB||$49.99||More Details|
|VPS-3000HA-S||260 GB||-||8 GB||$74.99||More Details|
Dedicated Server Plans
|Essential||1000 GB||4 x 2.8GHz||8 GB||$99.99||More Details|
|Advanced||2 TB||4 x 2.5GHz||16 GB||$159.99||More Details|
|Elite||4 TB||4 x 3.3GHz||32 GB||$229.99||More Details|
|Commercial CLASS 500||1000 GB||6 x 3.2GHz||16 GB||$369.99||More Details|
|Commercial CLASS 1000||2 TB||8 x 3.2GHz||32 GB||$439.99||More Details|
|Commercial CLASS 2000||3 TB||16 x 3.2GHz||64 GB||$539.99||More Details|
Server LocationsLos Angeles Herndon
InMotion Hosting Refund & Cancellation Policy
- 90-day money back guarantee on reliable hosting, competent support and professional service
- Applies to all Business Class Hosting packages (Launch, Power, Pro), and 6 or 12 month billed VPS packages
- All monthly billed VPS and all Dedicated Servers are eligible for a full refund for 30 days.