InMotion Hosting Reviews and Expert Opinion

Based on 180 reviews in 18 languages
8.5
GREAT

Customer score for InMotion Hosting

  • Reliability
    8.5 / 10
  • Pricing
    8.3 / 10
  • User Friendly
    8.4 / 10
  • Support
    8.7 / 10
  • Features
    8.6 / 10

Detailed Scores / Summary

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Mostafa Amr
United Arab Emirates
  • Reliability 6.0
  • Pricing 6.0
  • User Friendly 8.0
  • Support 10
  • Features 8.0
7.6
NEW

Avoid inMotionHosting (False money back guarantee)

Service used: Resellers
InMotionHosting is great and all, I used them for Reseller Hosting and the only reason I purchased from them is because of their Money Back Guarantee. However, when I asked for my money back. I was told I can't have it back! I was...Read More
 
O. Coursolle
Philippines
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 10
9.6
NEW

Very helpful people at InMotion Hosting.

Service used: Shared - Pro
I just wanted to drop you a line to let you know that I found their support team members to be very helpful when I ask for help. Even when the question is a technical one that have to be routed to Technical Support, they make the ...Read More
Yue Wu
Australia
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 4.0
  • Support 4.0
  • Features 2.0
3.2
NEW

HORRID HORRID BEWARE DO NOT USE THEIR VPS

Service used: VPS - VPS-1000HA-S
Moved from HostGator
Inmotion hosting replies fast to your queries, but they are ABSOLUTELY HORRID in fixing issues. I moved from reseller to VPS, paid for SIX MONTHS in advance... they never migrated my site properly. My site worked fine as reseller,...Read More
Gianni Pettenati
Italy
  • Reliability 4.0
  • Pricing 10
  • User Friendly 8.0
  • Support 8.0
  • Features 4.0
6.8
NEW

Reseller hosting is a honey trap

Service used: Resellers
It looked like the ultimate reseller hosting first. Then, as soon as the money-back warranty period ended (what a coincidence!), this company turned into a trap: ridiculously slow speed that caused complaints from my customers, repeated issues with outgoing mails that the support could not fix.
Rezaur Rahman
Bangladesh
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 4.0
  • Support 4.0
  • Features 6.0
3.6

Site was down and super slow

Service used: Resellers
I purchased Reseller Hosting from InMotion for 2.5 months. In this time I faced multiple time site down for long time. And the server was not up until I asked for support. After seeking support it took 36 hours to get live.
Beside I faced site was super slow.
Vishal Vashishta
India
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Inmotion service full of S**T

Service used: Shared - Power
Moved from A2 Hosting
We tried to shift from A2hosting which is another worst nightmare now a days as far as shared hosting is concerned. I heard a lot of inmotionhosting , everything good including support. But our experience with them as far as suppo...Read More
chrystian bourassa
Mexico
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 6.0
  • Support 4.0
  • Features 8.0
5.2

THEY STOLE MY MONEY WHEN I SHOULD HAVE GET REFUNDED.

Service used: Shared - Pro
BACK IN SEPTEMBER, I ASKED THEM TO CANCEL MY ACCOUNT, NOW IN JANUARY, I FOUND THEY ARE STILL CHARGING ME..

I REQUESTED AGAIN TO CANCEL MY ACCOUNT AND TO REFUND MY MONEY BECAUSE IT WAS THEIR FAULT

THEY DID CANCEL THE ACCOUNT ...Read More
S. Ahmed
Pakistan
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 4.0
  • Features 2.0
2.4

I DON'T RECOMMEND INMOTION HOSTING

Service used: Resellers
I bought Reseller Hosting last July 2017, But InMotion Hosting provides good support and speed on starting.
After 3 months, Every Night Sites down 3:00 am to 4:30 am.
I complain much time in InMotion Hosting and Every-times InMo...Read More
Labun Hang Limboo
India
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 10
  • Support 8.0
  • Features 8.0
6.0

I made a big mistake by going with inmotion hosting.

Service used: Shared - Power
Moved from Hostripples
I decided to go with this so called Inmotion hosting after reading the reviews and opinions of people somewhere and now i am sure it was all fake paid reviews. I migrated to them from hostripples.in because of frequent server erro...Read More

Typical InMotion Hosting Prices

Service Monthly Price Range
Shared Hosting $2.95 - $7.49 3 plans
VPS $24.99 - $59.99 3 plans
Dedicated Server $99.99 - $489.99 6 plans
The Services & Prices are taken from www.inmotionhosting.com

InMotion Hosting Expert Review 2018

Written by: Yuriy Gandyak

InMotion Hosting Rating

  • Reliability
    8.8 / 10
  • Pricing
    9 / 10
  • User Friendly
    7 / 10
  • Support
    7.5 / 10
  • Features
    8 / 10
8.1
Rated by Yuriy Gandyak

InMotionHosting: Robust Offerings for Small Businesses

InMotion Hosting has been around for more than a decade and has carved out a nice niche for itself as a web host for small businesses. The company is based in the US, and you can choose to be connected to a server nearest you (there is one on each coast). For American websites looking to boast on local providers, it’s a nice bonus, but the uptick in site speech will be negligible. The biggest selling point for InMotion is that they have robust offerings that appeal to businesses, so even if you are quite small now, you can afford their services and stay with this web host when your traffic goes through the roof and your bandwidth demands get oppressive. (That sounds fantastic, doesn’t it?) All of their plans – even the most basic – give you unlimited bandwidth and disc space, solid SEO credits, periodic website backups, and many other helpful features.

Uptime & Reliability

Compare
8.8

Reliable, But Hacked History

Despite an uptime promise of 99.9%, and despite that number being prett much spot-on in our tests and other tests, InMotion suffers from a not-so-great history. In 2011, 70,000 websites were hacked and rendered unusable. Although these kinds of things happen and are somewhat fixable, this is a hard hit for a host to take.  Because of this major shutdown, there are thousands of (understandably) disgruntled, former InMotion customers out there posting reviews of their experience on the web. To boost safety, InMotion automatically backs up all websites with up to 10 GB of disk space. This would be a life-saver if you were hacked, or if your files were somehow corrupted.

Features

Compare
8

It’s Business Time

E-commerce is the name of the game with InMotion, and all hosting packages give great e-commerce products and support. Not only do you get unlimited disk space and bandwidth, but you also get business optimized servers, a choice of two web builders, many blogging platforms to choose from, and flawless e-commerce plugins. If you want to set up a blog or an online store, InMotion provides the convenience of Content Management Systems and at-hand shopping cart setups.

Feature Description
Disk SpaceUnlimited monthly data transfer is allowed even with the basic package.
BandwidthUnlimited disk space is allowed, even with the basic package.t
Website BuilderThere are two site builder to choose from: Premium Website Builder can create simple websites easily, and higher-tier plans allow you to add in e-commerce products.
Email AccountsUnlimited email addresses are allowed, even with the basic package.t
Shopping CartsBasic plans can use Google Checkout, and higher-tier plans can add ZenCart, CubeCart or osCommerce.
StatsAWStats is used to report on website traffic.
MySQL databasesThe basic package is limited to 2, though the pro-level package allows for 500 MySQL databases per account.
FTP AccountThe basic package limits users to 1,000 FTP users, but in the pro-level package, an unlimited nmber of FTP users are allowed.
Multiple DomainsFor the basic plan, you’re allowed 2 websites and 6 domains, and with the pro-level package, you’re allowed 25 websites and unlimited domains.t

Support

Compare
7.5

Excellent Support

The well-trained support staff has a long going for it, but responding to issues in a timely manner is not one of their strong points. Support Center has a great selection of tutorials, if you’re into that kind of thing.

Pricing

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9

Well-Priced, Especially for VPS & Dedicated

InMotion’s three plans are all priced well, considering the useful features you’re getting. If you’re considering a VPS or Dedicated Host, InMotion’s prices are fantastic. For $29.95/month, with a VPS package you get backups every 24-36 hours. You pay more for more bandwidth and disk space, but that makes sense, doesn’t it? Dedicated server packages start at $119.95/month, which is competitive, and you start with a machine with 2 GB of RAM, 5 dedicated IP addresses, and 320 GB of disk space. You can obviously pay more and get more allowances. Keep in mind you can get some nice discounts if you opt for a one year or two year contract, which makes a difference with the more expensive packages.

User Friendly

Compare
7

Businesslike, But Easy To Use

InMotion is all business in function and fashion. Even the directions are pretty dry, but everything is clear as day, and you should be able to maneuver through the site without issues. They also don’t try to sneak in any pre-checked offers when you’re placing your order. You should note that, for security purposes, new users must be verified through the phone once the website goes live. You get cPanel with InMotion and plenty of tutorials to get started. Jump in and take advantage of the excellent products at hand:  e-commerce, SEO credits, and a nice marketing suite.

Summary

If you’re a business looking for strong features, a focus on e-commerce, free daily backup, and a web host to provide VPS or Dedicated Hosting now or some time down the road, InMotion may be perfect for you. Pros

  • Experienced support and Education Channels
  • Lots of ready solutions for blogs and businesses
  • Unlimited bandwidth and disc space
  • Good price policy

Cons        

  • Limited number of websites databases available in “Launch” plan
  • Power tier necessary for ecommerce
Read the full expert review Visit InMotion Hosting See plans & pricing

We had our Secret Shopper compare InMotion to 4 other leading hosting companies to check how easy it is to cancel an account. They have a reasonable cancellation process. Watch this video to learn more.

 

InMotion Hosting Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
Unlimited Unlimited Unlimited $2.95
Unlimited Unlimited Unlimited $4.49
Unlimited Unlimited Unlimited $7.49

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
75 GB - 4 GB $24.99
150 GB - 6 GB $39.99
260 GB - 8 GB $59.99

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
1000 GB 4 x 2.80GHz 8 GB $99.99
2 TB 4 x 2.50GHz 16 GB $159.99
4 TB 4 x 3.30GHz 32 GB $229.99
1000 GB 6 x 3.20GHz 16 GB $319.99
2 TB 8 x 3.20GHz 32 GB $389.99
3 TB 16 x 3.20GHz 64 GB $489.99
A Free Domain is included when purchasing any hosting service from InMotion Hosting
Submit a InMotion Hosting Coupon

Server Locations

Los Angeles Herndon

InMotion Hosting Refund & Cancellation Policy

  • 90-day money back guarantee on reliable hosting, competent support and professional service
  • Applies to all Business Class Hosting packages (Launch, Power, Pro), and 6 or 12 month billed VPS packages
  • All monthly billed VPS and all Dedicated Servers are eligible for a full refund for 30 days.

See the complete and updated policy by InMotion Hosting: http://www.inmotionhosting.com/meet-us/guarantee

A few words from InMotion Hosting

InMotion Hosting offers users a variety of hosting options to meet the needs of virtually any site. InMotion Hosting have been serving their customers for many years and really know how to ensure they are happy with the services. With servers in multiple locations throughout North America, InMotion Hosting is an exceptional hosting company, to be considered no matter what type of site you are running.

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