3.5
Good
  • User Friendly
    3.6
  • Support
    3.4
  • Features
    3.6
  • Reliability
    3.5
  • Pricing
    3.6
Write Review Visit HostGator

HostGator Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting $2.64 - $14.36
VPS $23.95 - $59.95
Dedicated Server $89.98 - $139.99
Cloud Hosting $4.95 - $9.95
Website Builder $3.84 - $9.22
Resellers $19.95 - $24.95

Availability

99.9% Uptime

Data Centers

Stefka Neykova

Pinned Review

Stefka Neykova,
4.8
They have very nice support..... I love the 24/7 live chat....... Every question they answer very fast and polite. Very easy to work with them.... I recommended them..
Van heerden
Van heerden from Belgium,

Terrible support services

1.0
I have been with host gator on chat every single day for the past two weeks and my account is down and i am not getting help. Each time I complain, I will be informed of an escalation which doesn't go anywhere and I do not get the...Read More help needed. Website under my account are down and my clients have noaccess to their emails and Host Gator is not doing anything about it to help. Terrible services received.Less
DJ
DJ,
Hi Van,

Please give us a shout at reputation@newfold.com and we will make it right!

DJ
Customer Advocate at HostGator
Laura Ellis
Laura Ellis from Germany,

Amazing Level of Support!

5.0
I don’t remember ever dealing with this level of competence, professionalism, patience and desire to be of help ..EVER BEFORE! What I asked for was NOT straightforward and I would have never achieved the desired outcome by myself....Read More I couldn’t be more grateful to the Hostgator support people I talked to. Thank you!Less
DJ
DJ,
HI Laura,

Thank you for your kind review!

DJ
Customer Advocate at HostGator
Laura Ellis
Laura Ellis,
I give credit where credit is due. I am in Germany at the moment - a country where customer service is more of an abstract concept. Younger telecommunications and technology organizations are pushing back on that German stereotyp...Read Moree. Still there are no role models to aspire to so you would be an inspiring aspirational t as Roger for any company in Germany and the whole of Europe for that matter.. Bravo!Less
Laura
Laura,
Sadly, the technician i spoke to this morning took me back days and lost all the great work i highly praised. I have a case number to undo his mess - #44975435- I’m being asked to pay fees and I now have to wait 24-48 hours to get the same functionality i had this morning. I am SO UPSET!
Linda Atwell

I'm actually reviewing the customer service received by Froy!

5.0
I'm actually reviewing the customer service received by Froy! I'm using my current website minimally and wanted to downgrade to a lower plan. Froy helped me every step of the way, i.e. talking/walking me through. I've seriously ne...Read Morever had a customer service agent go to the extra lengths Froy did to help me on out on this request. He is thorough and obviously well informed about HostGator's packages. His knowledge made me feel comfortable and secure in the change I was making. I hope I always get Froy if/when I have a problem or a question because he really is a gem and an asset to this company. Thank you Froy for your assistance over the last couple of days.Less
DJ
DJ,
Hi Linda,

Thank you for your lovely review on Froy!

DJ
Customer Advocate at HostGator
Jennifer Grainger Schoenborn
Jennifer Grainger Schoenborn from United States,

Best Customer Support

4.8
I've been a Hostgator customer for ten + years. Their customer support is outstanding, especially for me whose business is coaching and writing. Techy stuff is way outside my knowledge base. Customer support people are patient, ...Read Morekind, and eager to help no matter how long it takes them to talk me through my side of things.Less
DJ
DJ,
Hi Jennifer,

Thank you so much for your awesome review!

DJ
Customer Advocate at HostGator
Nam Ngo
Nam Ngo from Viet Nam,

Great support

5.0
I really enjoy using the service here. Good service, friendly staff. All my issues are handled quickly and thoroughly. I will return to use and recommend to others. Thank you so much
DJ
DJ,
HI Nam,

Thank you for your lovely review!

DJ
Customer Advocate at HostGator
Jeffrey Amon
Jeffrey Amon from Ghana,

it was a nice experience

4.0
i started the service on a very low budget but due to the flexibility of the options from HostGator, i was able to subscribe to the service. thanks so much for the chance you are giving out. its good and i will inform my friends about it.
DJ
DJ,
Hi Jeffrey,

Thank you for your review!

DJ
Customer Advocate at HostGator
henna eaita
henna eaita from Finland,

customer service

4.6
i got an amazing customer service experience! she handled my case/problem like a rockstar! i’m so glad to find that customer service is still important to companies and those companies i’d recommend any day of the week.
DJ
DJ,
Hi Henna,

Thank you for your kind review!

DJ
Customer Advocate at HostGator

Expert Review

Bruno Mirchevski
Bruno Mirchevski
Hosting Expert

HostGator expert review cover image

Last Update | May 2022

Monthly Update – May 2022

Hosting PlansShared Hosting; Cloud Hosting; VPS Hosting; WordPress Hosting; Dedicated Hosting
Top FeaturesFree Domain; Free Site Transfers; Unmetered Bandwidth; 99.9% Uptime Guarantee; One-click Installs; Free SSL Certificate; 24/7/365 Support
Customer SupportLive Chat; Phone and Email Support; Knowledge Base

 

During May 2022, HostGator:

  • HostAdvice Special Deals: Up to 99% off on your hosting with a free domain.
  • HostAdvice Special Deals: Save up to 60% off hosting, domain names and free SSL Certificate.
  • Offered a 65% discount on all Shared Hosting plans and a free domain.

HostGator has been on the market since 2002, and in those twenty years, it has become one of the most used hosting providers. Since HostGator hosting was launched, their team has worked hard to reach a level of supremacy that will make the customers’ experience easy and enjoyable.

Founded by Brent Oxley (at the time a student at Florida Atlantic University), HostGator became one of the largest hosting providers worldwide. Nowadays, HostGator’s headquarters are located in Texas, and their team consists of more than a thousand employees. Their expert team is accountable for over 10 million globally hosted websites. Later, in 2012, HostGator hosting was sold to Endurance International Group (EIG), which owns many big brand names, such as Bluehost, Hostmonster, Site5, etc. Most of their servers are located in Provo, Utah, and Houston, Texas. What’s more, this web hosting service provides plenty of features, like free domain, free SSL, 24/7/365 support, various hosting plans, excellent uptime (99.98%), and a lot more.

In our HostGator brand review, which is also validated by customer reviews, we will get more in-depth about each of the features HostGator provides, its performance, customer support, and all you need to know about this provider.

HostGator receives 4.2 out of 5 stars on Trustpilot and an F rating from the Better Business Bureau.

9.4

SUPERB!

Rated by Bruno Mirchevski

  • User Friendly
    10

  • Support
    9.7

  • Features
    9

  • Reliability
    9.8

  • Pricing
    8.5

Is HostGator the Right Host For You?

HostGator hosting has proved to be a top-quality web hosting service over the years, and there are hundreds of customer reviews, as well as expert reviews, that claim what we’ll provide in this HostGator brand review. When I got the opportunity to do the HostGator brand review, I was very impatient to start and do thorough research about such a popular web hosting provider. This research is an excellent opportunity to see whether the positive things I’ve heard about HostGator hosting are true.

What got to me the most were the outstanding features and hosting plans you can enjoy. It’s not always important to pay loads of money to get decent services. The affordable HostGator provides free site transfers, a free SSL certificate, one-click installs, and many more features (even a website builder) that will make you have a pleasant experience. I also like that HostGator is a very reliable hosting provider with fantastic uptime and above the average load time.

If you are on a budget, you are in the right place. HostGator hosting has something for everyone, and you don’t even have to pay thousands of dollars. Do you still doubt it? By reading my HostGator review, all your doubts will go away!

 

Here is How We Review:

To have a transparent and reliable review, our expert team has to stick to a few steps for reviewing. Our customers are of great importance, so we don’t want to disappoint anyone who reads our brand reviews. Let’s quickly go through the steps.

  1. Our expert review process starts with buying the hosting plan. Because we write more than a hundred reviews, we usually go with the most affordable plan that covers all crucial features of the web hosting provider. We don’t need the most advanced plan to test what the web host we’ve chosen offers.
  2. Next, we come to the part where we carefully monitor the hosting provider’s performance. More precisely, we pay a lot of attention to the uptime and the page load time of the web host. Of course, we also explore each of the features in detail.
  3. Besides monitoring and testing the performance and the features of the web host, our team also analyzes the pros and the cons, the plans’ pricing, and whether the customer support is both fast and helpful. This step and the previous one are some of the most important in the review process because we want to be sure that the web host provider is worth your time and money.
  4. The fourth step is based on publishing the brand review after thoroughly testing every part of the web host.
  5. Finally, we take the customer reviews into consideration to have the most reliable expert review and to deliver the best overall score.

 

Pros and Cons

Pros:

  • Solid uptime (99.98%) and decent loading speed (660 ms)
  • Easy to use
  • Free SSL certificate + domain name (for the 1st year)
  • 45-day money-back guarantee
  • Good customer support
  • Monthly plan option
  • Free website builder
  • Affordable pricing

Cons:

  • Backups, SEO tools, and SiteLock cost extra
  • Higher renewal rates
  • Not all services are refundable

 

Pros and ConsHostGator is a top-quality web host provider in any field you can think of!

Remember: they offer a 45-day money-back guarantee!

HostGator

Note: 30% of customers at HostGator are web pros, which indicates that HostGator is a genuinely great provider. If it wasn’t, professionals wouldn’t use it so much.

 

ParameterScoreWhy did we give this score?
User Friendly10HostGator hosting is a user-friendly platform that provides its installations to be done with a single click. They come with a free domain and a free website builder. We give this web host the highest score of 10 because it also comes with a c-Panel, well-known to people in this industry.
Support9.7Customers can reach out to the support team 24/7 via phone, live chat support, and ticket-based email support, making HostGator a provider with one of the best support services. However, we went with a score of 9.7, as in some expert reviews on the Internet, users claim that they waited for an agent a little longer.
Features9HostGator has plenty of wonderful features, such as free domain, free SSL, money-back guarantee, etc. But, because some features like SiteLock and SEO tools aren’t available in the pricing plans, we decided to go with this rating.
Reliability9.8The reliability of HostGator hosting is indeed on an exceptional level, with an uptime of 99.98%, page speed of 431ms, and an above-average page response time of an average of 660 ms. However, we gave a score of 9.8 because the speed can decrease due to the server’s distance.
Pricing8.5This top-quality web host is in the group of the most affordable hosting providers. Prices start at $2.75/month, and the users can choose between a few pricing plans. On the other hand, the renewal prices increase, and some features aren’t included in the plans.
Overall Score9.4HostGator is one of the best-ranked web hosters in the industry. Overall, it is an excellent package for each website’s needs, and with some minor improvements, it could be the best of the best.

HostGator Prices & Plans – 2022

HostGator is in the group with one of the most affordable web hosts. However, this doesn’t mean that HostGator hosting has nothing to offer. In fact, it comes with great features and services for its customers.

HostGator comes with a variety of plans suitable for everyone’s website. Their plans include:

  • Shared Hosting ($2.75/month)
  • VPS Hosting ($23.95/month)
  • Cloud Hosting ($4.95/month)
  • Reseller Hosting ($19.95/month)
  • Dedicated Hosting ($89.98/month)
  • WordPress Hosting ($5.95/month)
  • Website Builder Hosting (for other website builders) ($3.84/month)
Note: Most users start their journey with the WordPress Hosting plan. (here you can find the best WordPress hosting list.)

HostGator Shared Hosting plan is suitable for small to medium websites because its usage is straightforward. This plan comes in three different levels, Hatchling, Baby, and Business. They all come with unlimited storage and unlimited bandwidth. The only difference is in the number of websites you can host. Besides this, they all come with a free SSL certificate, a free domain for a year, and a free website builder.

 

HostGator (Brand Review)

 

Starting with the Baby Plan, you get unlimited addon domains. Furthermore, you get a dedicated IP, free SEO tools, and Free Positive SSL upgrade with the Business Plan.

HostGator hosting also provides Website Builder Hosting, which is easy, eCommerce-friendly, and perfect for your new business. This hosting plan also comes in three levels – Express Start, Express Site, and Express Store. The three plan levels come with a free domain and a free SSL certificate, so you shouldn’t worry about that.

 

HostGator (Brand Review)

 

The customers can notice a difference in the number of email campaigns per month and some additional features they’ll get with the more advanced level, such as no transaction fees, priority support, etc.

Warning: Don’t confuse this Website Builder Hosting with the WordPress one. This hosting plan supports other website builders.

WordPress Hosting plan is best for small to medium websites, and it is optimized so your website can have better performance. It provides free migration, more security, and also a free domain.

 

HostGator (Brand Review)

 

One of the best HostGator hosting plans is VPS Hosting. This plan is best for high-traffic websites and online stores that should provide better performance. VPS Hosting also comes with three plan levels.

 

HostGator (Brand Review)

 

Warning: VPS Hosting requires a bit more technical skills, and cPanel/WHM and WHCMS licenses are not included in the prices.

Did you think we were done? HostGator also delivered a Dedicated Hosting plan, which provides complete customization freedom, and it is the perfect fit for enterprises. The best part is that HostGator’s Dedicated Hosting supports both Linux and Windows OS.

 

HostGator (Brand Review)

 

Note: Dedicated hosting works great for high-traffic websites but requires explicit technical skills.

HostGator Reseller Hosting plan is mainly designed for users to earn money. As the term ‘Reseller’ implies, you simply sell our hosting and earn some cash. It’s a hosting solution if you would like to start your own hosting company and host your clients’ websites as a developer/agency. All plans include the essentials: unlimited domain hosting, cPanel, Web Host Manager (WHM), and WHMCS Client Management and Billing software.

 

HostGator (Brand Review)

 

Warning: Reseller Hosting plan doesn’t come with unlimited bandwidth.

Lastly, HostGator comes with one last hosting plan – Cloud Web Hosting. Cloud Web Hosting is 2x faster and has 4x more resources. The best part about this hosting plan is that besides the free SSL and free domain, the most advanced level, Business Cloud, provides even free SEO tools.

 

HostGator (Brand Review)

 

Before purchasing any hosting plan, the most crucial part is to determine what kind of website you want to develop. Depending on the type of website, you’ll know what to look for, and the choice will be pretty easier.

Warning: The renewal prices are higher than the plans’ purchasing prices, and some features, like SEO tools, for example, require extra fees.

 

Features & Benefits

HostGator provides pretty impressive features for all types of websites, whether you are new to this business or more advanced and want your company to make a breakthrough. Let’s see what HostGator hosting provides that satisfies its customers so much.

1. Useful Tools

As one of the oldest web host providers, HostGator hosting knows what has to be done to remain at the top of the list. One of their main interests is to provide top performance. To succeed in covering each of the websites they host, HostGator provides unmetered bandwidth and storage. To make this clearer, you can use the bandwidth and storage space without limits.

But that’s not all. This well-known host provider comes with phpMyAdmin, MySQL Databases, MySQL Database Wizard, and Remote MySQL. These tools help you develop dynamic and interactive websites. You can also enjoy your journey due to the free SSL, WordPress, and other website builders.

2. Global Presence

Over the years, HostGator has expanded worldwide and now has a presence in several countries. Each division is organized as its own company and offers local support services in each country where that is possible. One benefit of having multiple divisions is that our customers can choose where their support staff and servers are located or what language they prefer to do business in.

The company has servers in North and South America, Asia, Europe, and even Africa. More precisely, they have operators in the USA, India, Brazil, Turkey, Singapore, China, Russia, Mexico, Colombia, Chile, Africa, Malaysia, and Indonesia. HostGator’s world expansion provides maximum speed performance and stability.

HostGator (Brand Review)

3. Security

HostGator comes with a few security methods that provide excellent security to achieve top security. Their servers are monitored 24/7/365, looking out for any potential site breaches or hacks, and they immediately let you know when they find them. HostGator includes SSH Access, IP Blocker, SSL/TLS, Manage API Tokens, Hotlink protection, and SSL/TLS Status. They also offer a few extra security features like the ability to add SiteLock monitoring to your site.

Warning: SiteLock will cost you a little extra – $5.99/month.

4.Regular Backups

In terms of HostGator backups, it mostly depends on the hosting plan you go for. However, the company runs an automatic backup once a week, and each run overwrites any previous backups. The company doesn’t take responsibility for your backups and data, so it would be best if you hire a third-party service for your database.

5. Email

HostGator comes with a professional email hosting service, which takes the collaboration to the next level. The best part is that you will get an unlimited number of email accounts no matter what HostGator plan you choose. The setup process is easy, even for beginners, and it takes only a few minutes.

 

HostGator (Brand Review)

 

HostGator uses Horde and RoundCube email clients. They are pretty basic and hosted on the same server as your website. This means that they are suitable for casual mailing but not big volumes of outbound emails.

6. Website Builder

What I personally like the most about the features is that HostGator provides a few website building options, but it also has its own in-house web builder – Gator Builder. Gator Builder is one of the simplest website builders, which allows you to create up to 6 pages for free with your hosting account. All plans come with the same choice of 149 templates. There are modern ones, classic ones, and clean ones. In other words, you have a pretty great choice. However, if you are looking for some more advanced features, such as eCommerce, it would be best to master WordPress.

 

HostGator (Brand Review)

 

7. Website Migration

Are you worried about a previous site you have? Don’t worry. HostGator has a solution for that too. If this isn’t your first site, and you’re trying to move an existing one over, you’ll have 30 days after sign-up to get in touch and have the HostGator team of experts help you move any site files, databases, scripts, and even a domain name for you. This process also includes a complete cPanel transfer. So if you happened to have multiple site installs (like subdomains for one large site), you’re all good.

 

Performance

To be one of the best hosting providers in the industry and to engage page traffic, it is crucial to provide excellent performance and 100% reliability. Among hundreds of web host services on the market, you should choose one that stands out if you tend to have a successful web page. According to many customer reviews and also expert reviews, HostGator has proved to have everything your website needs.

1. Speed – As Long As Long as Your Visitors Are Close By, It’s Pretty Fast

HostGator offers some of the best speeds for your websites that you can get. The quickest load time is expected in the US – with the Largest Contentful Paint (LCP) at only 431 ms. This is a pretty fantastic speed, and even the furthest location managed to compile within the set norm.

HostGator (Brand Review)

But what exactly is LCP? LCP is one of the measures used by Google when ranking websites on its search result page. If your page’s LCP is lower than 2.5s, your site has a good chance of ranking higher within the search results, meaning the LCP numbers are the most important ones in terms of speed.

Note: HostGator operates its data centers in two locations – Utah (US) and Texas (US). This provider will perform best if your audience is located in the US too, but this doesn’t mean you won’t get great services if you are somewhere else.

2. Uptime – Extraordinary (99.98% over the last year)

One of the most crucial things for any website is its uptime. Well, you have nothing to worry about if you decide to use HostGator because it provides an uptime of 99.98% over the last 12 months. Keep in mind that over the last 12 months, the total downtime of this web host was less than two hours, which is better than great. What’s even better is that while doing the tests for my HostGator reviews, I found out that they provide an uptime guarantee.

Note: With this guarantee, you can get one month of credit on your account if the uptime drops below 99.90%.

HostGator (Brand Review)

However, the impossible-to-predict hacks aren’t included in the guarantee. To receive the credit, the users have to reach out and ask for it by submitting a support ticket to their billing department within 30 days.

Note: According to our and other expert review tests, the total downtime of HostGator over the last 12 months was less than two hours.

3. Loading Time – Above the Average Load Time

To have a website that loads pretty fast, more precisely, in a couple of seconds, determines the visit of your page. No one wants a page that takes ages to load, so choosing the right web host provider is very important. If your page is constantly slow, you’ll pretty much lose the battle to the fast-loading websites. That’s why I recommend HostGator hosting. HostGator provides an average page loading time of 660 ms. This might not be the best loading speed you’ve seen, but it is still excellent.

HostGator (Brand Review)

Maybe the best thing about HostGator is that they work hard on their quality all the time, so they have improved their page loading time quite a lot.

Level of Support

To bring HostGator’s customer support as close as possible, I decided to include my personal experience in this HostGator review. I usually have a habit of canceling my account and asking for a refund, so I can see how friendly and professional their expert team is. In my case, I had a really pleasant experience. So, let’s get to it.

To start off, you first need to click on ‘Support’ and then on ‘Start a Live Chat.’

HostGator (Brand Review)

After you do that, you’ll be transferred to a screen where you’ll need to select a topic, description, and explain the issue you have.

 

HostGator (Brand Review)

What I personally like is that HostGator’s support team provides some articles that may solve your issue. However, if they don’t, click on ‘Start Chat.’

 

HostGator (Brand Review)

 

Once I got connected to the agent, I was pleasantly surprised. Their team is friendly, professional, and understandable. What else can I ask for?

 

HostGator (Brand Review)

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm. It took about 20 minutes to get things done, which means their support team is also fast and knowledgeable. With this, HostGator proved that they have a support team available 24/7/365.

Also, don’t forget that HostGator in its plans offers a 45-day money-back guarantee so that you can ask for a refund in the live chat, and you will receive it.

But, there is another side of HostGator that you might not be aware of. You cannot get a refund on things that HostGator does not directly offer, and typically, at the checkout screen, you can select and purchase services offered by a third party. So pay attention carefully because this part is not clearly showcased to the users.

Warning: HostGator does not offer refunds for dedicated servers, administrative fees, installation fees for custom software, other setup fees, domain name purchases, or specific addon servers.

But that’s not all! Like other well-known web hosting companies, such as SiteGround and Dreamhost, HostGator provides other types of support. You can also use their knowledge base, phone, and email. Their knowledge base is extensive and includes video tutorials, which is excellent if you’re a visual learner. Here’s what the ‘Dashboard’ looks like if you want to find the other support types.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

All in all, my experience with HostGator’s support team was very pleasant, and they left a really good impression. However, this doesn’t exclude the possibility of some of you having a negative experience. At the end of the day, it is personal.

 

User Friendly

While doing my HostGator review, I came across many positive features. I highly recommend HostGator hosting because of its ease of use. This web host provider is pretty user-friendly, and that is a benefit you should seriously consider when you choose a web host.

HostGator is developed with a cPanel, which is more or less known among people in this niche. The cPanel is very straightforward to access and navigate through it. When you log in, you can view your customer panel, and from there, you will have easy access to all features and tools HostGator provides.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

The primary function of the cPanel is to help you manage all your web files easily, without wasting any time. So, don’t worry. You don’t need to be a professional to use HostGator. Everything is very well categorized and easy to find.

1. Creating an Account with HostGator

Creating an account in any web host provider is the first step you should take because what would you do without an account? Starting your journey has never been easier. The first step is to choose your hosting plan. Next, you’ll be transferred to a screen where you’ll need to register your domain or use one you already have, and after you finish with that step, you’ll proceed to the payment part. You’ll need to enter your email address, password, and security pin, and after that, your billing info. Once you agree to HostGator’s Auto-Renewal Terms, Terms of Service, and Cancellation Policy, you will be good to go! The best thing is that creating a HostGator account doesn’t take much of your time. You’ll be done in less than 15 minutes, which is excellent. Once again, HostGator showed its user-friendly platform with this simple process.

2. Installing WordPress

HostGator put a really hard job on WordPress and the simplicity around it. The WordPress installation is pretty smooth, as it can be done with only one click. Yes, that’s it. You just need to follow the ‘Install WordPress’ link in your ‘Dashboard’ and fill in the required information. There is no need to enter the cPanel, although WordPress can also be installed from it too. If you enter the cPanel, you should click on the WordPress icon in the ‘Software’ section, and you’ll be taken to the one-click install option. Installing WordPress has never been easier!

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

3. Migrating a Domain

Another option that is proof of HostGator hosting user-friendliness is the possibility to migrate a domain. Many of you already have a domain and don’t want to register a new one, which is totally fine. To help you transfer your domain, HostGator provides two ways: the Customer Portal and Front-of-Site.

If you choose to migrate your domain through the customer portal, first, you’ll need to log in to it. Then, click on ‘Domains,’ and then click on the ‘Transfer a Domain’ button. Afterward, you’ll proceed to a screen where you’ll need to enter the domain you want to transfer, and you’re all done.

The second option to transfer your domain is the front-of-site. To use this type of migration, you’ll need to open the HostGator domain transfer page on the Internet. Then, you’ll enter the domain you wish to transfer, click transfer, and that’s it.

Note: If there is any kind of issue that HostGator will come across while transferring your domain, you’ll be notified.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

Step by Step Walkthrough – HostGator

As we’re slowly coming to the end of HostGator reviews, I will go more in-depth and explain to you how to get started. We’re in front of a very simple process, so there’s nothing to be worried about.

First, you need to click on the big yellow ‘Get Started’ button.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

Before you select your HostGator plan, you can click on the option ‘Learn More,’ which is at the bottom row, and you can see the plans’ prices. To have a reliable HostGator review, I have chosen the cheapest plan available, just to test the web host in general.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

By choosing the Hatchling plan, I got:

  • Single website
  • One-click WordPress installs
  • Free WordPress/cPanel
  • Unmetered bandwidth
  • Free SSL certificate
  • Free domain included

Next, you’ll be transferred to a screen where you’ll register a new domain or use a domain you have from before.

Note: At HostGator, you can transfer almost every domain, like .com, .net, .org, .site, .online, .tech, .website, .space, .host, .biz, .club, and .info.

If you select the annual plan, you get a free domain for one year.

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

Then, you are forwarded to choose the plan and the billing cycle. You can choose a 1-month plan, 3 months plan, 6 months plan, 12-month plan, 24-month plan, and 36-month plan.

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

After that, you’ll be requested to enter your email address, password, and security pin.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

Once you do that, you should enter the billing info.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

After you fill in that information, you can add additional features, such as SSL Certificate, SiteLock Essentials, Professional Email, Site Backup, and HostGator SEO Tools.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

You also get a chance to enter a promo code, which you get by default, although there are countless other codes out there. You’ll have a review of the order details at the very bottom, which showcase exactly how much you’ll need to pay for it.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

Once you agree to HostGator’s Auto-Renewal Terms, Terms of Service, and Cancellation Policy, all you have to do is click on ‘Checkout Now!’ and you will be good to go.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

After you finish creating your account, you’ll proceed to the screen below, and you can get to set up your account. And you are good to go!

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

Using and Managing Your Account on HostGator

Once you finish with the quick process, HostGator will greet you with the following screen, where you can tell them more about your goals so you can have a more joyful journey.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

However, you can skip this survey if you don’t want to fill it out. Next, we come to the exciting part – setting up your account.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

What I found amazing is that you can start with WordPress at the very beginning, use Weebly, use FTP, or Choose different CMS Options for building your account.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

For instance, if you choose Weebly, you should just choose the theme you want, and everything is straightforward after that.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

On the main ‘Dashboard,’ you’ll have a Weebly icon, as that is the chosen website builder.

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

Now, let’s explain what you’ll find in the main ‘Dashboard.’

Dashboard

To be more precise, the ‘Dashboard’ provides a look at your website and lets you manage your hosting package more easily, without any issues. Here you will find many sections, such as:

  • Hosting
  • Marketplace
  • Email & Office
  • Domains
  • Billing
  • Support

 

The live chat started at 12:48 am, and my account was already canceled at 1:08 pm

 

Hosting

The ‘Hosting’ section provides the hosting plans that you have chosen and are currently available.

 

Using and Managing Your Account on HostGator

 

Marketplace

Furthermore, by clicking on ‘Marketplace,’ you’ll have the opportunity to buy some additional features to improve your websites, such as CodeGuard, Office 365, Constant Contact, Google Workspace, SEO Tools, and SSL management.

 

Using and Managing Your Account on HostGator

 

Warning: All of these addons cost extra fees, so be careful.

Email and Office

As we mentioned before, HostGator offers a possibility for professional email hosting, which can be accessed in the ‘Email and Office’ section. Also, in this section, the users will have access to professional business tools. You can select between two solutions, one being Microsoft Office 365 and Google Workspace.

 

Using and Managing Your Account on HostGator

 

Microsoft Office 365 provides:

  • Domain-Based Email
  • 50 GB Mailbox
  • Outlook Web Access
  • 24/7 technical support
  • 1 TB of OneDrive Storage
  • Online Excel, Word, and PowerPoint
  • Microsoft Teams

On the other hand, if you choose Google Workspace, you will get:

  • Domain-Based Email
  • 30 GB Mailbox
  • Gmail Web Access
  • 24/7 Technical Support
  • 30 GB of Google Drive Storage (Shared with Mailbox)
  • Google Sheets, Docs, and Slides
  • Google Chat and Meet

Domains

Personally, I found this section of great importance. In ‘Domains,’ you can register a new domain or transfer an already existing one. What’s more, HostGator hosting offers an additional option to lock your domain.

 

Using and Managing Your Account on HostGator

 

Billing

Once you open the ‘Billing’ section, you will see a few subsections – billing history, make payments, Credit Card(s), PayPal, and Credits.

 

Using and Managing Your Account on HostGator

 

Support

Lastly, in the ‘Support’ section can be found the ways through which you can contact the HostGator’s support team. As we already discussed, this can be done through live chat support, knowledge base, or through a phone number, which is available 24/7.

 

Using and Managing Your Account on HostGator

 

SSL Management Tab

One feature that stands out from the rest is the ‘SSL Management’ section, which offers the ‘Let’s Encrypt SSL.’

 

Using and Managing Your Account on HostGator

 

Control Panel Tab

Wow, it looks like my HostGator review will be rich with different features and benefits. Next, I’ll be moving on to the ‘Control Panel.’ There, you have access to:

  • Email Accounts
  • Webmail
  • Databases
  • File Manager
  • Install WordPress
  • Launch cPanel

Now, I’ll take you back to the starting point, where you choose a website builder. Because I’ve already chosen Weebly, let’s switch to WordPress.

 

Using and Managing Your Account on HostGator

 

When you get to this screen, you should click on ‘Install Now.’ Then, you’ll be forwarded to the following screen, where you should select the version you want, the URL, the site name, site description, admin account, admin password, language, and plugins alongside the theme.

 

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Once you fill in all information, you may go further by clicking on ‘Install’ at the bottom.

Using and Managing Your Account on HostGator

After these simple steps, the following screen will appear, and you just have to wait.

Using and Managing Your Account on HostGator

Once it finishes, you’ll see this screen, and that’s it. Your WordPress installation is all done.

 

Using and Managing Your Account on HostGator

 

It looks like we’ve come to one of my favorite parts – launching the cPanel.

 

Using and Managing Your Account on HostGator

 

Yes, I know. What you see at the moment may seem like a lot, but I will guide you through it step by step. Let’s get down to business.

1. Email

In the ‘Email’ section, you get access to email accounts, forwarders, email routing, autoresponders, mailing lists, global email filters, email filters, email deliverability, address importer, spam filters, encryption, BoxTrapper, calendars and contacts, and email disk usage.

 

Using and Managing Your Account on HostGator

 

2. Files

The ‘Files’ section offers access to the File Manager, Images, Directory Privacy, Disk Usage, Web Disk, FTP Accounts, FTP Connections, Anonymous FTP, Backup, and Backup Wizard.

 

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Keep in mind that HostGator’s automatic backup service runs once a week on a random day, and each run overwrites any of the previously made backups. In terms of manual backups, you can create them through cPanel up to 10 GB and/or 150.000 inodes or less. However, if your backup surpasses this size, you should contact the support team for assistance.

3. Databases

Here, the users will find phpMyAdmin, MySQL Databases, MySQL Database Wizard, and Remote MySQL.

 

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4. Domains

Next is the ‘Domains’ tab, where you can see domains, addon domains, subdomains, aliases, redirects, zone editor, and dynamic DNS.

 

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5. Metrics

Furthermore, in the cPanel, you will see the ‘Metrics’ tab, which allows access to visitors, errors, bandwidth, raw access, Awstats, Webalizer, Webalizer FTP, and the metrics editor.

 

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6. Security

In the ‘Security’ tab, you can find everything you need for better protection of your websites, such as SSH Access, IP Blocker, SSL/TLS, Manage API Tokens, Hotlink protection, and SSL/TLS Status.

 

Using and Managing Your Account on HostGator

 

7. Software

cPanel also comes with a ‘Software’ tab. Here, you can find WordPress Manager by Softaculous, PHP PEAR Packages, Perl Modules, Application Manager, MultiPHP Manager, MultiPHP INI Editor, and the Softaculous Apps Installer.

 

Using and Managing Your Account on HostGator

 

8. Advanced

What a long list! Next is the ‘Advanced’ section, where you can get access to the terminal, cron jobs, track DNS, indexes, error pages, Apache Handlers, and MIME Types.

 

Using and Managing Your Account on HostGator

 

9. Preferences

As you might guess, HostGator’s ‘Preferences’ tab offers access to password and security, change language, contact information, and user management.

 

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10. Softaculous Apps Installer

Discussing the ‘Softaculous Apps Installer,’ you can view software scripts, including WordPress, Joomla, AbanteCart, phpBB, SMF, WHMCS, Open Real Estate, MyBB, and much more.

 

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With this, I’m finishing the setting up and managing of your HostGator account. I’m aware that this might have looked like a lot, but I assure you that there’s no place for worries. Everything is thoroughly explained, and each process is a piece of cake. You shouldn’t have any problems. However, if you come across an issue, you can contact HostGator’s support team, as they always provide a solution and they are very friendly.

 

Conclusion: Do We Recommend HostGator?

Yes, we do! How could we not recommend it? HostGator is indeed a top-quality web host provider in any field you can think of. Starting off with its easy-to-navigate platform, its features, its organization, and the knowledgeable and friendly support team, I absolutely loved everything about HostGator.

From my personal experience, I could see that HostGator has a professional expert team, and they pay attention to even the smallest detail so that you can have a pleasant experience. However, I’m not excluding the possibility that this web host provider might not be the best for you. Another positive thing is that a decent percentage of professionals use HostGator, which means that it is really worth it. Otherwise, it wouldn’t be used by professionals. But, HostGator made a balance, and it is also suitable for beginners. Their support section offers different types of help, even a knowledge base with tutorials that are really helpful for beginners.

I’ll wrap up my HostGator review by saying that my experience has been pretty smooth and enjoyable. After I did this review, I understood why HostGator has been on the market since 2002. HostGator is worth your money and time. If our review didn’t convince you that HostGator might be the best choice for you, you can find more customer and expert reviews or even try it yourself. Don’t forget that they offer a 45-day money-back guarantee!


Monthly Updates

During April, HostGator:

  • Offered a 65% discount on all Shared Hosting plans and a free domain.

During March, HostGator:

  • Offered free one-year Domain Registration on Shared Annual Plans.

During February, HostGator:

  • Offered free one-year Domain Registration on Shared Annual Plans.

During January, HostGator:

  • No Updates

During December, HostGator:

  • HostAdvice Special Deals: Up to 99% off on your hosting with a free domain.
  • HostAdvice Special Deals: Save up to 60% off hosting, domain names and free SSL Certificate.

During November, HostGator:

  • No Updates

During October, HostGator:

  • No updates

During September, HostGator:

  • No updates

During August, HostGator:

  • No updates

During July, HostGator:

  • No updates

During June, HostGator:

  • No updates

During May, HostGator:

  • Didn’t issue any new features or updates
  • Didn’t report any server issues

FAQ

Is HostGator good for WordPress?

Yes, it is! HostGator is suitable for WordPress, and I highly recommend it to those who consider using WordPress as their website builder, as this web host offers a simple one-click installation that takes no time.

Where are HostGator’s servers located?

HostGator servers are mainly located in Provo, Utah, and Houston, Texas, but they do have data centers in other locations worldwide.

Does HostGator have a cPanel?

We’re happy to say that HostGator does come with a cPanel, which is organized and easy to use. You will find many features that can only improve your websites.

Is HostGator the right choice for eCommerce?

HostGator is good for many things, and one of them is eCommerce. You can efficiently run an eCommerce or a WooCommerce platform store. However, if your business grows in terms of page traffic, using the VPS hosting plan is a better option.

Is the discount valid throughout the lifetime purchases made on HostGator?

Unfortunately, the discount is only valid for the initial purchase. But, if you are on a budget, or you simply want to save as much money as you can, it would be best if you purchase the most extended plan, as you won’t have to pay for renewals pretty quickly.

Is HostGator reliable?

HostGator is 100% reliable in both performance and overall as a company. Speaking of performance, the users will get an uptime of 99.98%, a website speed of 431 ms, and a page loading speed of an average of 660 ms. In terms of company, HostGator hosting is pretty reliable as it has been on the market for two decades, and it still ranks high.

Can I try HostGator for free?

HostGator doesn’t come with a free trial, but it does provide a 45-day money-back guarantee. Due to this, you can purchase some of their services, and if you aren’t satisfied with them, you can contact their friendly support team and ask for a refund. However, remember that the domain is non-refundable.

HostGator Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Hatchling (Everything Unlimited) Unlimited Unlimited cPanel 1 $2.64 3.9 Details
Baby (Everything Unlimited) Unlimited Unlimited cPanel Unlimited $3.38 3.9 Details
Business (Everything Unlimited) Unlimited Unlimited cPanel Unlimited $5.08 3.2 Details
Personal (Windows) Unlimited Unlimited cPanel 1 $4.76 3.5 Details
Enterprise (Windows) Unlimited Unlimited cPanel 5 $14.36 3.1 Details
Starter Plan Unlimited Unlimited cPanel 1 $5.95 3.9 Details
Standard Plan Unlimited Unlimited cPanel 2 $7.95 4.3 Details
Business Plan Unlimited Unlimited cPanel 3 $9.95 3.3 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Snappy 2000 120 GB 2 cores 2 GB $23.95 2.3 Details
Snappy 4000 165 GB 2 cores 4 GB $34.95 2.1 Details
Snappy 8000 240 GB 4 cores 8 GB $59.95 4.0 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Value Server 1 TB 4 cores 8 GB $89.98 1.0 Details
Power Server 512 GB 8 cores 16 GB $119.89 3.5 Details
Enterprise Server 1 TB 8 cores 30 GB $139.99 3.5 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Hatchling Cloud Unlimited 2 cores 2 GB Unlimited $4.95 4.2 Details
Baby Cloud Unlimited 4 cores 4 GB Unlimited $6.57 3.4 Details
Business Cloud Unlimited 6 cores 6 GB Unlimited $9.95 2.0 Details

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
Express Start Unlimited
Intelligent site builder
Free domain Free SSL certificate
3 email campaigns per month
3-product online store
$3.84 5.0 Details
Express Site Unlimited
Intelligent site builder
Free domain
Free SSL certificate
5 email campaigns per month
10-product online store
Appointment booking
Priority support
$5.99 1.6 Details
Express Store Unlimited
Intelligent site builder
Free domain
Free SSL certificate
10 email campaigns per month
Unlimited product online store
Appointment booking
Priority support
No transaction fees
$9.22 1.8 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
Aluminum Plan 60 GB 599.96 GB cPanel $19.95 3.0 Details
Copper Plan 90 GB 899.99 GB cPanel $24.95 2.4 Details
Silver plan 140 GB 1.4 TB cPanel $24.95 3.5 Details

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