GoDaddy Reviews and Expert Opinion

Based on 217 user review in 10 languages
3.6
POOR

Customer score for GoDaddy

  • Reliability
    3.5 / 10
  • Pricing
    4.0 / 10
  • User Friendly
    3.6 / 10
  • Support
    3.1 / 10
  • Features
    3.6 / 10

Detailed Scores / Summary

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Masbo Giras49
Indonesia
  • Reliability6
  • Pricing4
  • User Friendly8
  • Support4
  • Features6
5.6
NEW

More Money for Resources

Service used: Shared - Deluxe
Moved from HostGator
Honestly, I reach my first goal with godaddy deluxe package.

This review is based on my 2 years experience with godaddy.

Experience 1 is for my own website for about 2 years, several years ago.
Experience 2 is for my own we...Read More
Christine Jackson
United States
  • Reliability2
  • Pricing8
  • User Friendly4
  • Support2
  • Features2
3.6
NEW

Refused refund of unused services after they did not provide adequate service in the first place.

Service used: Shared - Deluxe
I prepaid for 5 years of hosting. After about 6 months, my website was going down all the time. They would not correct it. They typically blamed my website for this. I moved hosting to a reliable hosting company.

I requested ca...Read More
 
 
Cynthia Heimbold
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Unethical Company

Service used: Shared - Deluxe
I started hosting with Godaddy 8 years ago and every year they would raise the price on me so much and I would have to call in and negotiate the rate and always felt taken advantage of. I started having major issues when I couldn'...Read More
Zahid Zaidy
Hong Kong
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

No professional support.

Service used: Shared - Deluxe
My experience with Godaddy.com is just a nightmare.They are not only expensive but also do not give professional support. I changed my web hosting to siteground.com and all my wordpress data is disappear.when i contacted godaddy.c...Read More
MRINAL KANTI GHOSH
India
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Godaddy service is Worst

Service used: Resellers
Godaddy is one of the worst company in the world, their customer service specially in India is pathetic.If you don't believe please call customer care and press support definately you will get the worsen experience so better to de...Read More
Divesh Diggiwal
India
  • Reliability8
  • Pricing10
  • User Friendly8
  • Support10
  • Features10
9.2

Free Domain + Fastest Hosting at $1/month Really Worthy

Service used: Shared - Economy
I've used GoDaddy WordPress Hosting for one of my blogs and found this hosting Really Amazing. Because I was already doing Blogging So I was so much excited for this new Hosting and I done so many Test(Page Speed, Server Uptime an...Read More
Jose Lorance
India
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

The support in India is as bad as it can get

Service used: Shared - Premium
I have been a godaddy customer for many years and have hundreds of domains. The support in Singapore is great and very prompt. I happened to contact the India customer care many times and had worst experience. The OTP does not rea...Read More
Tom Wright
United States
  • Reliability10
  • Pricing8
  • User Friendly6
  • Support6
  • Features4
6.8

Not bad, could be better

Service used: Shared - Deluxe
I used GoDaddy to purchase a domani and build a website. I used their web builder service for my first try. It was good, made a beautiful page, but didn't give me the font, color & background options I wanted. Switched to just...Read More

Typical GoDaddy Prices

Service Monthly Price Range
Shared Hosting $3.99 - $39.99 6 plans
VPS $19.99 - $49.99 8 plans
Dedicated Server $79.99 - $179.99 8 plans
Cloud Hosting $5.00 - $80.00 5 plans
SSL $60.99 - $187.99 3 plans
The Services & Prices are taken from www.godaddy.com

GoDaddy Expert Review 2019

Written by: Marin Dujic

GoDaddy Rating

  • Reliability
    8.9 / 10
  • Pricing
    8 / 10
  • User Friendly
    5 / 10
  • Support
    3.5 / 10
  • Features
    3 / 10
5.7
Rated by Marin Dujic

Overview

Go Daddy: Everything You Need

Go Daddy is currently the most popular web host after making a name for itself by spending a fortune on annual Superbowl ads. The benefit of being such a hit is that Go Daddy has to cater to so many different needs that you have a huge variety of options immediately at hand. However, there are caps to many of those features, so you can get a taste of whatever you need, but you may have to pony up more dough if your appetite isn’t satiated. Not only is GoDaddy’s pricing is great, but the company.also delivers to experienced webmasters with a nice set of useful tools at hand. Its e-commerce options are especially robust and convenient, making growing your business with this host possible and simple

Uptime & Reliability

Reliable, with Solid Uptime

GoDaddy prides itself on 99.9% uptime, and our tests and others confirm that they keep their promise. It’s a really solid web host, so you can rest assured knowing that your site is available 24/7 basically any day of the year. One reason for the reliability is that GoDaddy includes with its basic plan site scanner and virus protection, which keeps your site clean and bug-free. GoDaddy also boasts Website Accelerator, which aids you in getting your site on a Content Delivery Network, ultimately making your site run faster and cutting page loading times.

Features

Feature Description
Bandwidth Unlimited bandwidth is allowed, even on the basic plan.
Disk Space The basic plan includes 10 GB, but there is an unlimited option in the highest-priced tier.
Website Builder GoDaddy doesn’t use another company’s website builder; they created their own. You get a 5-page website created in less than a minute for free. If you want to tweak it and add extra pages, that’s perfectly fine, but it’ll cost you.
Email Accounts Email is limited at all levels, and the basic package limits you to 100 email addresses with 100MB storage. At the top tier is the allowance of 1,000 email addresses with 1 GB of storage. Email accounts are limited at all levels: 100 addresses/100 MB storage for Economy, 500/500 for Deluxe, 1000/1 GB for Ultimate.
Shopping Carts Multiple e-commerce solutions are available, including osCommerce, ZenCart and Pinnacle Cart.
Stats For statistics, Analog is available, and for interface, Report Magic is available.
MySQL Database In terms of MySQL Databases, an unlimited number are allowed, but there is a 1 GB cap on each.
FTP Accounts Each account is allowed 50 FTP users, and there may be a limitation of 1 account. If that will be an issue, talk to support to see if you would have that cap.
Multiple Domains Unlimited external domains are allowed, but the basic plan limits a user to 25 subdomains and one website. At the top tier, a user is allowed unlimited websites, but is limited to 400 subdomains.

Support

Superb Tutorials

GoDaddy has 24/7 support offered through email, phone, or the online ticket system; however, if you like live chat, you’re out of luck. On the bright side, self-taught customers can take advantage of the great tutorials on the site. To make new users especially comfortable, you get a free month of Concierge service, which is more speedy phone service. It appears that the Concierge service must be the way to go, though, since waiting times for calls are long.

Pricing

Economical Pricing, Short Contracts Offered

GoDaddy has been such a hit because of its economically priced basic package. That being said, you can get even nicer discounts with one year, two year, or three year packages.--keep an eye on seasonal discounts, too. One unique feature is the chance to sign on for just one month. If commitment scares you, this is a good way to test the water, try out the support team, and see if this is the right web host for you.

User Friendly

Organized and Easy

One benefit of being the biggest web host in America is that they figured out how to organize their offerings, resulting in an easy-to-use interface. Every part of the website – the control panel, support area, and even the site builder – has clear directions and are organized in a way that simply makes sense. The problem is that there are so many products to choose from that it’s overwhelming. The volume of add-ons available through GoDaddy is incredible;, the higher-priced packages come with some incredible tools to build your internet presence and business. While the options for add-ons are plentiful, you have limited room to work within the features themselves (fonts, templates, running scripts, etc.)

Summary

With GoDaddy, you have plenty of room to grow as a business. You can rely on great uptime and more features than you can shake a stick at, and a stellar price to boot.  Keep in mind, however, that the features that accompany low-priced packages are limited in their performance. Pros           

  • Clear Pricing
  • Great 24/7 Support
  • Unlimited Bandwidth

Cons

  • No Live Chat
  • Very Limited Features
  • First-time users may get confused
  • Poor customer service
  • Difficulty migrating from other hosts
Read the full expert review Visit GoDaddy See plans & pricing

GoDaddy Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
100 GB Unlimited $3.99 3.4
Unlimited Unlimited $4.99 3.3
Unlimited Unlimited $7.99 3.2
60 GB Unlimited $19.99 5.2
120 GB Unlimited $29.99 2.3
240 GB Unlimited $39.99 2.0

VPS Hosting Plans

Plan Name Space RAM OS Price Score
40 GB 1 GB $19.99 3.6
60 GB 2 GB $22.99 4.8
120 GB 4 GB $29.99 2.3
240 GB 8 GB $39.99 2.0
40 GB 2 GB $29.99 3.6
90 GB 3 GB $34.99 3.6
120 GB 4 GB $39.99 3.6
240 GB 8 GB $49.99 3.6

Dedicated Server Plans

Plan Name Space RAM OS Price Score
1000 GB 4 GB $79.99 3.5
1.5 TB 8 GB $119.99 3.6
1.95 TB 16 GB $139.99 2.0
1.95 TB 32 GB $149.99 2.0
1000 GB 4 GB $109.99 3.6
1.5 TB 8 GB $149.99 3.6
1.95 TB 16 GB $169.99 3.6
1.95 TB 32 GB $179.99 2.4

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
20 GB 512 MB Unlimited $5.00 3.6
30 GB 1 GB Unlimited $10.00 3.6
40 GB 2 GB Unlimited $20.00 3.6
60 GB 4 GB Unlimited $40.00 3.6
80 GB 8 GB Unlimited $80.00 3.6

SSL Plans

Plan Name Features Warranty Price Score
Standard SSL DV
Best for blogs and social websites
Validates domain ownership
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
$10,000.00 $60.99 4.0
Deluxe SSL OV
Best for businesses and organizations
Validates domain ownership and organization
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
$250,000.00 $90.99 3.6
Premium SSL EV
Best for eCommerce websites
Validates domain ownership and highest level of organization authentication
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
$1,000,000.00 $187.99 3.6
A Free Domain is included when purchasing any hosting service from GoDaddy
Submit a GoDaddy Coupon

Server Locations

United States India
Refund & Cancellation Policy

  • You may request a refund within 45 days of purchase for annual plans.
  • You may request a refund within 48 hours of purchase for monthly plans.
  • After 45 days, you may request an in-store credit for any unused years remaining on your annual plan. Unused time will be prorated based on the date of purchase.

    • In no event will you be eligible for more than one refund for the same product

See the complete and updated policy by GoDaddy: http://support.godaddy.com/help/article/8849/refund-policy

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