GoDaddy Reviews and Expert Opinion
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Worst customer service
GoDaddy Expert Review 2017
Written by: Marin Dujic
Go Daddy: Everything You Need
Go Daddy is currently the most popular web host after making a name for itself by spending a fortune on annual Superbowl ads. The benefit of being such a hit is that Go Daddy has to cater to so many different needs that you have a huge variety of options immediately at hand. However, there are caps to many of those features, so you can get a taste of whatever you need, but you may have to pony up more dough if your appetite isn’t satiated. Not only is GoDaddy’s pricing is great, but the company.also delivers to experienced webmasters with a nice set of useful tools at hand. Its e-commerce options are especially robust and convenient, making growing your business with this host possible and simple
Uptime & Reliability
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Reliable, with Solid Uptime
GoDaddy prides itself on 99.9% uptime, and our tests and others confirm that they keep their promise. It’s a really solid web host, so you can rest assured knowing that your site is available 24/7 basically any day of the year. One reason for the reliability is that GoDaddy includes with its basic plan site scanner and virus protection, which keeps your site clean and bug-free. GoDaddy also boasts Website Accelerator, which aids you in getting your site on a Content Delivery Network, ultimately making your site run faster and cutting page loading times.
Features
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| Feature | Description |
|---|---|
| Bandwidth | Unlimited bandwidth is allowed, even on the basic plan. |
| Disk Space | The basic plan includes 10 GB, but there is an unlimited option in the highest-priced tier. |
| Website Builder | GoDaddy doesn’t use another company’s website builder; they created their own. You get a 5-page website created in less than a minute for free. If you want to tweak it and add extra pages, that’s perfectly fine, but it’ll cost you. |
| Email Accounts | Email is limited at all levels, and the basic package limits you to 100 email addresses with 100MB storage. At the top tier is the allowance of 1,000 email addresses with 1 GB of storage. Email accounts are limited at all levels: 100 addresses/100 MB storage for Economy, 500/500 for Deluxe, 1000/1 GB for Ultimate. |
| Shopping Carts | Multiple e-commerce solutions are available, including osCommerce, ZenCart and Pinnacle Cart. |
| Stats | For statistics, Analog is available, and for interface, Report Magic is available. |
| MySQL Database | In terms of MySQL Databases, an unlimited number are allowed, but there is a 1 GB cap on each. |
| FTP Accounts | Each account is allowed 50 FTP users, and there may be a limitation of 1 account. If that will be an issue, talk to support to see if you would have that cap. |
| Multiple Domains | Unlimited external domains are allowed, but the basic plan limits a user to 25 subdomains and one website. At the top tier, a user is allowed unlimited websites, but is limited to 400 subdomains. |
Support
CompareSuperb Tutorials
GoDaddy has 24/7 support offered through email, phone, or the online ticket system; however, if you like live chat, you’re out of luck. On the bright side, self-taught customers can take advantage of the great tutorials on the site. To make new users especially comfortable, you get a free month of Concierge service, which is more speedy phone service. It appears that the Concierge service must be the way to go, though, since waiting times for calls are long.
Pricing
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Economical Pricing, Short Contracts Offered
GoDaddy has been such a hit because of its economically priced basic package. That being said, you can get even nicer discounts with one year, two year, or three year packages.--keep an eye on seasonal discounts, too. One unique feature is the chance to sign on for just one month. If commitment scares you, this is a good way to test the water, try out the support team, and see if this is the right web host for you.
User Friendly
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Organized and Easy
One benefit of being the biggest web host in America is that they figured out how to organize their offerings, resulting in an easy-to-use interface. Every part of the website – the control panel, support area, and even the site builder – has clear directions and are organized in a way that simply makes sense. The problem is that there are so many products to choose from that it’s overwhelming. The volume of add-ons available through GoDaddy is incredible;, the higher-priced packages come with some incredible tools to build your internet presence and business. While the options for add-ons are plentiful, you have limited room to work within the features themselves (fonts, templates, running scripts, etc.)
Summary
With GoDaddy, you have plenty of room to grow as a business. You can rely on great uptime and more features than you can shake a stick at, and a stellar price to boot. Keep in mind, however, that the features that accompany low-priced packages are limited in their performance. Pros
- Clear Pricing
- Great 24/7 Support
- Unlimited Bandwidth
Cons
- No Live Chat
- Very Limited Features
- First-time users may get confused
- Poor customer service
- Difficulty migrating from other hosts
GoDaddy Prices, Plans & Features - 2017
Shared Hosting Plans
| Plan Name | Space | Bandwidth | Number of Sites | Price | ||
|---|---|---|---|---|---|---|
| Economy | 100 GB | Unlimited | cPanel | Unlimited | $3.99 | More Details |
| Deluxe | Unlimited | Unlimited | cPanel | Unlimited | $4.99 | More Details |
| Ultimate | Unlimited | Unlimited | cPanel | Unlimited | $7.99 | More Details |
| Prime | 60 GB | Unlimited | cPanel | Unlimited | $19.99 | More Details |
| Premium | 120 GB | Unlimited | cPanel | Unlimited | $29.99 | More Details |
| Enterprise | 240 GB | Unlimited | cPanel | Unlimited | $39.99 | More Details |
VPS Hosting Plans
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| Economy | 40 GB | - | 1 GB | $19.99 | More Details | |
| Value | 60 GB | - | 2 GB | $22.99 | More Details | |
| Deluxe | 120 GB | - | 4 GB | $29.99 | More Details | |
| Ultimate | 240 GB | - | 8 GB | $39.99 | More Details | |
| Economy | 40 GB | - | 2 GB | $29.99 | More Details | |
| Value | 90 GB | - | 3 GB | $34.99 | More Details | |
| Deluxe | 120 GB | - | 4 GB | $39.99 | More Details | |
| Ultimate | 240 GB | - | 8 GB | $49.99 | More Details |
Dedicated Server Plans
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| Economy | 1000 GB | 4 x 3.10GHz | 4 GB | $79.99 | More Details | |
| Value | 1.5 TB | 4 x 3.10GHz | 8 GB | $119.99 | More Details | |
| Deluxe | 2 TB | 4 x 3.10GHz | 16 GB | $139.99 | More Details | |
| Ultimate | 2 TB | 4 x 3.10GHz | 32 GB | $149.99 | More Details | |
| Economy | 1000 GB | 4 x 3.10GHz | 4 GB | $109.99 | More Details | |
| Value | 1.5 TB | 4 x 3.10GHz | 8 GB | $149.99 | More Details | |
| Deluxe | 2 TB | 4 x 3.10GHz | 16 GB | $169.99 | More Details | |
| Ultimate | 2 TB | 4 x 3.10GHz | 32 GB | $179.99 | More Details |
Cloud Hosting Plans
| Plan Name | Space | CPU | RAM | Bandwidth | Price | |
|---|---|---|---|---|---|---|
| 20 GB | 20 GB | 1 core | 512 MB | Unlimited | $5.00 | More Details |
| 30 GB | 30 GB | 1 core | 1 GB | Unlimited | $10.00 | More Details |
| 40 GB | 40 GB | 2 cores | 2 GB | Unlimited | $20.00 | More Details |
| 60 GB | 60 GB | 2 cores | 4 GB | Unlimited | $40.00 | More Details |
| 80 GB | 80 GB | 4 cores | 8 GB | Unlimited | $80.00 | More Details |
SSL Plans
| Plan Name | Features | Warranty | Price | ||
|---|---|---|---|---|---|
| Standard SSL DV | Best for blogs and social websites Validates domain ownership SHA-2 and 2048-bit encryption Protects unlimited servers Unlimited free reissues Unlimited 24/7 security support Boost Google search ranking Compatible with all major browsers Displays a Security Seal on your site 30-day money back guarantee |
$10,000.00 | $60.99 | More Details | |
| Deluxe SSL OV | Best for businesses and organizations Validates domain ownership and organization SHA-2 and 2048-bit encryption Protects unlimited servers Unlimited free reissues Unlimited 24/7 security support Boost Google search ranking Compatible with all major browsers Displays a Security Seal on your site 30-day money back guarantee |
$250,000.00 | $90.99 | More Details | |
| Premium SSL EV | Best for eCommerce websites Validates domain ownership and highest level of organization authentication SHA-2 and 2048-bit encryption Protects unlimited servers Unlimited free reissues Unlimited 24/7 security support Boost Google search ranking Compatible with all major browsers Displays a Security Seal on your site 30-day money back guarantee |
$1,000,000.00 | $187.99 | More Details |
A Free Domain is included when purchasing any hosting service from GoDaddy Server Locations
United States India
- You may request a refund within 45 days of purchase for annual plans.
- You may request a refund within 48 hours of purchase for monthly plans.
- After 45 days, you may request an in-store credit for any unused years remaining on your annual plan. Unused time will be prorated based on the date of purchase.
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- In no event will you be eligible for more than one refund for the same product
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