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Compared options Visit Memset Visit ChemiCloud
Pricing
6 hosting plans 12 hosting plans
Starting price $175.46 / month $2.98 / month
Free domain No Yes
Coupons No 1 coupon
User Ratings
2.2
5.0
Reliability 1.0
5.0
Pricing 3.0
5.0
User Friendly 4.0
5.0
Support 1.0
5.0
Features 2.0
5.0
User Reviews
1 review 535 reviews
Latest positive review No reviews yet
amazing amazing amazing!
oren ben ishai,
10
if i could give more than 5 stars I will.
i have a reseller account in chemicloud and the support team helps me in every step.
after 2 months I had a problem with the payments and chemicloud fix that in 1 hour!!!
best service I ever had
Latest negative review
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... More ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Less
Bad attitude when they know I m migrating server due to technical issues
Shahbaz Khan,
3.2
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to know I m not going to continue first they asked to pay for the grace period ... More and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
Less
Shared Hosting
No
3 plans from $2.98 to $5.98
Under $4 No

Starter

$2.98 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
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Under $8 No

Pro

$4.48 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View Pro plan
Over $10 No No
VPS
No
4 plans from $59.96 to $269.96
Under $4 No No
Under $8 No No
Over $10 No

CVPS 1

$59.96 / MO
  • Space: 80 GB
  • Bandwidth: Unlimited
View CVPS 1 plan
Dedicated Server
6 plans from $175.46 to $1,114.17
No
Under $4 No No
Under $8 No No
Over $10

1U 1xQuad-Core

$175.46 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View 1U 1xQuad-Core plan
No
Cloud Hosting
No
1 plan from $59.96 to $59.96
Under $4 No No
Under $8 No No
Over $10 No

Cloud VPS 1

$59.96 / MO
  • Space: 80 GB
  • Bandwidth: 4 TB
View Cloud VPS 1 plan
Resellers
No
4 plans from $7.49 to $17.49
Under $4 No No
Under $8 No

Kickstart

$7.49 / MO
  • Space: 60 GB
  • Bandwidth: 3 TB
  • Panel: whm
View Kickstart plan
Over $10 No

Grow

$9.99 / MO
  • Space: 90 GB
  • Bandwidth: 6 TB
  • Panel: whm
View Grow plan
Data Centers
2 of 6 4 of 6
North America Yes Yes
Europe Yes Yes
Asia No Yes
Oceânia No Yes
South America No No
Africa & Middle East No No
Support Services
3 of 6 5 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No No
Video guides No Yes
Knowledgebase No Yes
CMS support
1 of 6 6 of 6
WordPress No Yes
Joomla No Yes
Drupal No Yes
Magento Yes Yes
Softaculous No Yes
PrestaShop No Yes
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
0 of 8 5 of 8
PHP No Yes
Java No No
Python No Yes
Node.js No Yes
Django No Yes
Perl No Yes
Ruby on Rails No No
ASP.NET No No
Database Support
0 of 3 2 of 3
MongoDB No No
MySQL No Yes
PostgreSQL No Yes
Payment Types Support
0 of 6 2 of 6
PayPal No Yes
Credit Card No Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
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