I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within ...
record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
I like how easy WebFaction is to use as a developer. They make it easy to set up databases users and email addresses through their web interface witho...
ut throwing too many options in your face at once, and it's also easy to control stuff through the command line if you're comfortable with that. Lots of good integrations too.
Over the last year, the service from Arvixe has been horrendous. There have been server outages that have lasted from hours to almost a week. Technica...
l Support staff is incompetent. Additionally, they do not read the messages that one sends in chat. As for generating a trouble ticket, I generated a trouble ticket on Dec. 30, 2022 at 8:30am Central Time. They did not respond until January 3, 2023 at 9:05am stating there was no problem. Well. NO SH*T, Sherlock. The server reappeared sometime after 21:00 on Saturday, December 31, 2022. Even though the server shared057.arvixe.com died sometime on December 29. There are no reports that anything was wrong with the server. Plus, Arvixe raises their rates every year once you are stupid enough to purchase a service. Things were good in 2015, yet the service and support has rapidly declined since 2019. At one time, I hosted 10 domains on Arvixe. Because of poor service I moved them to another hosting service. Will move the last three this month.
Absolutely terrible. I have been using Webfaction since 2009. It has slowly gotten worse over time-
I got an alert that there was an issue with my...
account - I looked into it and it was something well beyond anything I understood and it wasn't even related to any of my web apps, so it really seems to be an issue on their end.
When I asked for help, they told me to hire a web developer to fix it.... It wasn't an issue that was even close to touching one of my websites.
I have office 365 for one of my clients passing through the email and I'm not quite sure how to set that up myself- but as soon as I can figure out how to migrate it to a new host- I am done with webfaction. I can go somewhere else for half of what I pay for webfaction anyway-
Stay Away from webfaction or who they just sold out to.
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