Arvixe Reviews and Expert Opinion

Based on 110 reviews in 3 languages
4.3
POOR

Customer score for Arvixe

  • Reliability
    3.9 / 10
  • Pricing
    5.2 / 10
  • User Friendly
    4.3 / 10
  • Support
    3.6 / 10
  • Features
    4.6 / 10

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Arvixe User Reviews

Language
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Yowe John
Australia
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4
NEW

Pathetic dont buy pain

Service used: Shared
Worst host experience twice server replaced and my site was down for more then a week in total. Support staff misguiding.
Alan Rodriguez Ruedas
Spain
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4

Arvixe is trash

Service used: Shared
My opinion about arvixe is the worst that can have someone on your hosting, after having a problem with the copyright protected material I received a ticket in which I was notified informing me of urls (never of the concrete files...Read More
K Oaks
United States
  • Reliability 8.0
  • Pricing 6.0
  • User Friendly 4.0
  • Support 2.0
  • Features 4.0
4.8

Terrible Customer Service

Service used: Shared
I've been with them for two years now and leaving soon. I haven't had a problem with uptime or access to my account, although their management tools are _incredibly_ slow. Their customer service, however, takes the crap cake. A da...Read More
Greg Trobaugh
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Arvixe On-Line Chat Support the Lowest Level Possible

Service used: Shared
Monday, February 20, 2017 - Yes Presidents Day. If you needed tech support for your website and called Arvixe you were rudely told that phone support was no longer supported and the call disconnected.

I am not a supporter of ch...Read More
Francisco ordaz
United States
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 6.0
  • Support 2.0
  • Features 8.0
4.8

Bad service

Service used: VPS
My VPS server down once every week for the last 6 weeks uses to be a good service but not anymore.
Unfortunately I still have 5 month on contract.
Michael Waldo
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Mesquite Willie's

Service used: Shared
Was great for the first year and a half then by the fall of 2016 emails failed to go through, customers could not contact us, we couldn't update the site and customer service was nonexistent. We scrambled to set site up with a new...Read More
Maarten van Rijn
Malaysia
  • Reliability 6.0
  • Pricing 8.0
  • User Friendly 4.0
  • Support 2.0
  • Features 8.0
5.6

Robots and Scripts - Don't waste your time, there are plenty of better options.

Service used: Shared
A couple of years ago Arvixe was a great place for hosting. Today the main reason I am leaving is their customer service. Their support staff follow scripts making them feel like robots. At no time do they try to understand the us...Read More
Essam G
Egypt
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

The un-healthiest host on planet earth!

Service used: Shared
Never ever use them. My account was suspended due to an overdue bill of 4 days or so, and was planning to shift to another host, when i asked for my database backup, they said it is against our policy, you have to pay first and th...Read More
Fred Williams
United States
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 4.0
  • Support 2.0
  • Features 4.0
3.6

Arvixe was horrible

Service used: VPS
I dumped them a year ago. They were great until they got bought out. Maybe they solved some problems by now but I doubt it. Don't waste your time with them.
vimal Raiyani
United Kingdom
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Horrible and highly incapable

Service used: Shared
agree the service is terrible, trying to solve a trivia matter take weeks/months. automated response tickets raised all get passed to some senior who keeps sending out an automated response..... NEVER Recommend this company....

Typical Arvixe Prices

Service Monthly Price Range
Shared Hosting $4.00 - $40.00 8 plans
VPS $40.00 - $100.00 4 plans
Dedicated Server $128.70 - $357.50 8 plans
The Services & Prices are taken from www.arvixe.com

Arvixe Expert Review 2017

Written by: Craig Timmins

Arvixe Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    10 / 10
  • Features
    9 / 10
9.2
Rated by Craig Timmins

Reliable and High Quality Services is Second Nature

Arvixe doesn't particularly focus their attention on one sole area like many hosting companies do, instead they keep options open by providing close detail to each hosting option - whether that is shared hosting or a dedicated hosting solution. Because of this, you will see that companies using Arvixe range from small businesses to large corporations who need strong hosting structures. All in all you will find Arvixe to be a reliable, secure and affordable way of getting your site hosted, complete with extras, a money back guarantee and a strong support network that are available with the click of a button. Why Choose Arvixe Hosting?

  • 99.9% Uptime
  • Affordable prices for small to large companies
  • 5 Hosting Options
  • Strong Support Network

Want to know if Arvixe Hosting is right for you? Let's check it out.

Reliability

Compare
10

Great Uptime & All-Round Quality Service

It is hard to find a negative point to touch upon when we look at the reliability of Arvixe because they tick off everything you want from a hosting company, and more. Firstly they offer a 99.9% uptime guarantee with a money back offer for 1 month of hosting should the uptime fall below that. For the more advanced hosting solutions, such as dedicated plans they offer 100% uptime with a pro-rata refund for any downtime. The Arvixe data centres are located in Dallas and they all have 24/7 monitoring across 365 days of the year, along with fully redundant power supplies, backup generators, and a UPS power control system is in place. In terms of backups then you will be delighted to hear that even the Personal plan gets daily and weekly backups, and for the top-end hosting systems you will receive hourly backups. Overall, the reliability is completely transparent and fills a user with confidence, so 10/10 Arvixe.

Features

Compare
9

5 Substantial Plans but No Cloud Hosting Just Yet

Most companies seem to be mover to the cloud as a modern choice of hosting, Arvixe haven't done that yet but I am sure it is the pipeline. For the time being they certainly make up for the lack of cloud hosting with 5 plans to select from which include: Personal, Business, Reseller, VPS and Dedicated hosting options. Even the personal plan comes with unlimited storage, bandwidth and the ability to add up-to 6 different domains to your account, and for the price its definitely competitive with other industry leaders. Each of the other tiered plans come with everything you see in the Personal plan, they just have some extra features and tools to tempt you. All plans are also available in both Windows and Linux formats, and offer extra paid options such as dedicated IP addresses and monitoring tools.

Support

Compare
10

Unbelievable Support Features and Tools

If you are from the US then you can benefit from the Toll-Free Number but even if you arent there are so many support channels that you can go down. Firstly, all calls are handled in-house so you are guaranteed to speak to someone who has English as a #1 language. Secondly there is a live chat, email, and ticketing system in place to gain answers to any questions that you need to ask however urgent. If that's not enough, Arvixe have a customer forum where you can engage and interact with other customers which enables you to share ideas, and gain quick answers to any questions posted. The main support lines are open 24/7/365, and the blog has some great How-To Articles that are worth a read. Finally, the staff are on Twitter everyday if you want to get a quick and short reply to something. Another 10/10

  • 24/7/365 support
  • Live chat
  • How-To Articles
  • Customer Forum
  • Twitter
  • Ticket System

Pricing

Compare
8

Very Competitive Pricing With Lots of Plus Points

Prices are fairly consistent with industry standards but you get a lot of features and tools with Arvixe, for the money you pay. The shared hosting plans start at $4 per month with the option to add SSL certificates, and dedicated IPs for an extra monthly or yearly fee. Business plans start at $22, Reseller plans from $20, and VPS from $22. Most hosting companies tend to offer a 30-day money back guarantee if you are not happy with the service you have received, however Arvixe do better than that. Should you be unsatisfied with uptime, support, or the general hosting you have received you can take advantage of a very generous 60-day money back guarantee offer.

User-Friendly

Compare
9

DotNetPanel, WHM and CPanel are Go, Go, Go!

Once again Arvixe come up trumps with an offering across the board. If you are a Windows user then you can benefit from the DotNetPanel whilst Linux users can tap into CPanel and its fantastic layout and features. For Linux plans that are tiered above the Personal hosting package you also get the option to use WHM control panel, so all bases are checked off. If you are an experienced user these 3 control panels will be second nature, and if you aren't they are very easy to pick-up and run with.

Summary

A Really Excellent Hosting Solution No Matter How Small You Are

Size really doesn't matter with Arvixe, so whether you are an individual or a global company, you are covered. They offer 5 hosting plans and don't push focus on one plan in-particular. The prices offered are very competitive and they all come with great features and tools, with options extras that can be paid for separately. Reliability and support areas I have given 10/10 because they check off every single thing you want from a hosting company. The support they offer is unbelievable, offering something for every user, and with 99.9% uptime and a 60-day money back guarantee you have all the confidence you need to sign-up with a brilliant hosting provider. Pros

  • Excellent amount of support channels
  • Excellent uptime and money back guarantee
  • 5 Hosting Plans
  • Great prices across the board
  • Secure servers with backups
  • User-friendly control panels

Cons

  • No cloud hosting
Read the full expert review Visit Arvixe See plans & pricing

Arvixe Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name Space Bandwidth Price
PersonalClass Unlimited Unlimited $4.00
PersonalClass Pro Unlimited Unlimited $7.00
PersonalClass ASP Unlimited Unlimited $5.00
PersonalClass Pro ASP Unlimited Unlimited $8.00
BusinessClass Unlimited Unlimited $22.00
BusinessClass Pro Unlimited Unlimited $35.00
BusinessClass ASP Unlimited Unlimited $27.00
BusinessClass Pro ASP Unlimited Unlimited $40.00

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
VPS CLASS 50 GB 4 cores 1.5 GB $40.00
VPS CLASS PRO 100 GB 8 cores 3 GB $70.00
VPS CLASS ASP 50 GB 4 cores 2 GB $60.00
VPS CLASS PRO ASP 100 GB 8 cores 4 GB $100.00

Dedicated Server Plans

A Free Domain is included when purchasing any hosting service from Arvixe
Submit a Arvixe Coupon

Server Locations

Dallas Hong Kong

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