Arvixe Reviews and Expert Opinion

Based on 157 reviews in 4 languages
3.9
POOR

Customer score for Arvixe

  • Reliability
    3.5 / 10
  • Pricing
    4.9 / 10
  • User Friendly
    3.8 / 10
  • Support
    3.2 / 10
  • Features
    4.2 / 10

Detailed Scores / Summary

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Claudia Anderson
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Absolutely THE WORST Customer Service-Support on the Internet

Service used: Shared
I signed up for web hosting and domain service with one company but they were acquired by Arvixe. Immediately I had problems, but I stilled renewed my service because it just seemed too much of a hassle to change. The day after I ...Read More
Leslie Amick
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

a horrible experience. These guys are crooks!

Service used: Shared - PersonalClass
Tried to cancel in 2016 when I received an email saying the account would auto renew in Jan. 2017. The response was that the office was closed until after Jan. 1, so no support until they reopened. I received notice from PayPal th...Read More
Jensen simon
Canada
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

RUN AWAY!

Service used: Shared - PersonalClass
The only support is through chat, NO PHONE SUPPORT! Check the social media links on their website and they have all been shut down. Auto billing even after account cancelled. Good luck resetting your password if you forget! Wouldn't wish this company on my worst enemy!
candy chan
Denmark
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Will auto renew for you one year after you have cancelled your account

Service used: Shared - PersonalClass
Will auto renew (and auto charge you) one year after you have cancelled your account

I have cancelled my Arvixe account in 2016 Nov.

And then one year later this year (2017) they sent me a $0 invoice for domain renewal.
A f...Read More
 
 
 
 
 
 
user avatar
Vic White
At 3am today they charged by CC for $600.00. I cancelled my account with them 3 yrs ago. Tried to contact them, phone # listed was out of service. Luckily I use Amex for this type of charges, charge reversed.
David Zweben
United States
  • Reliability 6.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 6.0
4.4

Support seems to be dead

Service used: Shared
Arvixe used to be good, but their site seems almost dead now. Their phone isn't answered, chat support is hard to reach and slow to respond, their message forums are gone, and they haven't updated their blog in a year, but they're gladly taking my money. Avoid.
Henno Bakker
South Africa
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
3.2

STAY AWAY!!!!

Service used: Shared
Used to be excellent. Now they are removing features like crazy. Can't use Temp domains. Cant use app gallery. It is there. Just not supported anymore. Absolute rubbish support. Takes 20 minutes to tell you that its not supported anymore! So frustrated.
Ma. Paulina Francesca Del Mundo
Philippines
  • Reliability 8.0
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 8.0
9.2

Great support

Service used: Shared
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a b...Read More
Andrew L
United States
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4

Five years ago, they were great, but now they are the worst ever!

Service used: Shared
It's really sad to see how a service that was once very good decline to the point that they can't get anything right. They won't even accept support tickets any more and, if you try to chat with them, they don't even read the comm...Read More

Typical Arvixe Prices

Service Monthly Price Range
Shared Hosting $4.00 - $40.00 8 plans
VPS $40.00 - $100.00 4 plans
Dedicated Server $128.70 - $357.50 8 plans
The Services & Prices are taken from www.arvixe.com

Arvixe Expert Review 2018

Written by: Craig Timmins

Arvixe Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    10 / 10
  • Features
    9 / 10
9.2
Rated by Craig Timmins

Reliable and High Quality Services is Second Nature

Arvixe doesn't particularly focus their attention on one sole area like many hosting companies do, instead they keep options open by providing close detail to each hosting option - whether that is shared hosting or a dedicated hosting solution. Because of this, you will see that companies using Arvixe range from small businesses to large corporations who need strong hosting structures. All in all you will find Arvixe to be a reliable, secure and affordable way of getting your site hosted, complete with extras, a money back guarantee and a strong support network that are available with the click of a button. Why Choose Arvixe Hosting?

  • 99.9% Uptime
  • Affordable prices for small to large companies
  • 5 Hosting Options
  • Strong Support Network

Want to know if Arvixe Hosting is right for you? Let's check it out.

Reliability

Compare
10

Great Uptime & All-Round Quality Service

It is hard to find a negative point to touch upon when we look at the reliability of Arvixe because they tick off everything you want from a hosting company, and more. Firstly they offer a 99.9% uptime guarantee with a money back offer for 1 month of hosting should the uptime fall below that. For the more advanced hosting solutions, such as dedicated plans they offer 100% uptime with a pro-rata refund for any downtime. The Arvixe data centres are located in Dallas and they all have 24/7 monitoring across 365 days of the year, along with fully redundant power supplies, backup generators, and a UPS power control system is in place. In terms of backups then you will be delighted to hear that even the Personal plan gets daily and weekly backups, and for the top-end hosting systems you will receive hourly backups. Overall, the reliability is completely transparent and fills a user with confidence, so 10/10 Arvixe.

Features

Compare
9

5 Substantial Plans but No Cloud Hosting Just Yet

Most companies seem to be mover to the cloud as a modern choice of hosting, Arvixe haven't done that yet but I am sure it is the pipeline. For the time being they certainly make up for the lack of cloud hosting with 5 plans to select from which include: Personal, Business, Reseller, VPS and Dedicated hosting options. Even the personal plan comes with unlimited storage, bandwidth and the ability to add up-to 6 different domains to your account, and for the price its definitely competitive with other industry leaders. Each of the other tiered plans come with everything you see in the Personal plan, they just have some extra features and tools to tempt you. All plans are also available in both Windows and Linux formats, and offer extra paid options such as dedicated IP addresses and monitoring tools.

Support

Compare
10

Unbelievable Support Features and Tools

If you are from the US then you can benefit from the Toll-Free Number but even if you arent there are so many support channels that you can go down. Firstly, all calls are handled in-house so you are guaranteed to speak to someone who has English as a #1 language. Secondly there is a live chat, email, and ticketing system in place to gain answers to any questions that you need to ask however urgent. If that's not enough, Arvixe have a customer forum where you can engage and interact with other customers which enables you to share ideas, and gain quick answers to any questions posted. The main support lines are open 24/7/365, and the blog has some great How-To Articles that are worth a read. Finally, the staff are on Twitter everyday if you want to get a quick and short reply to something. Another 10/10

  • 24/7/365 support
  • Live chat
  • How-To Articles
  • Customer Forum
  • Twitter
  • Ticket System

Pricing

Compare
8

Very Competitive Pricing With Lots of Plus Points

Prices are fairly consistent with industry standards but you get a lot of features and tools with Arvixe, for the money you pay. The shared hosting plans start at $4 per month with the option to add SSL certificates, and dedicated IPs for an extra monthly or yearly fee. Business plans start at $22, Reseller plans from $20, and VPS from $22. Most hosting companies tend to offer a 30-day money back guarantee if you are not happy with the service you have received, however Arvixe do better than that. Should you be unsatisfied with uptime, support, or the general hosting you have received you can take advantage of a very generous 60-day money back guarantee offer.

User-Friendly

Compare
9

DotNetPanel, WHM and CPanel are Go, Go, Go!

Once again Arvixe come up trumps with an offering across the board. If you are a Windows user then you can benefit from the DotNetPanel whilst Linux users can tap into CPanel and its fantastic layout and features. For Linux plans that are tiered above the Personal hosting package you also get the option to use WHM control panel, so all bases are checked off. If you are an experienced user these 3 control panels will be second nature, and if you aren't they are very easy to pick-up and run with.

Summary

A Really Excellent Hosting Solution No Matter How Small You Are

Size really doesn't matter with Arvixe, so whether you are an individual or a global company, you are covered. They offer 5 hosting plans and don't push focus on one plan in-particular. The prices offered are very competitive and they all come with great features and tools, with options extras that can be paid for separately. Reliability and support areas I have given 10/10 because they check off every single thing you want from a hosting company. The support they offer is unbelievable, offering something for every user, and with 99.9% uptime and a 60-day money back guarantee you have all the confidence you need to sign-up with a brilliant hosting provider. Pros

  • Excellent amount of support channels
  • Excellent uptime and money back guarantee
  • 5 Hosting Plans
  • Great prices across the board
  • Secure servers with backups
  • User-friendly control panels

Cons

  • No cloud hosting
Read the full expert review Visit Arvixe See plans & pricing

Arvixe Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
Unlimited Unlimited Unlimited $4.00
Unlimited Unlimited Unlimited $7.00
Unlimited Unlimited Unlimited $5.00
Unlimited Unlimited Unlimited $8.00
Unlimited Unlimited Unlimited $22.00
Unlimited Unlimited Unlimited $35.00
Unlimited Unlimited Unlimited $27.00
Unlimited Unlimited Unlimited $40.00

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
50 GB 4 cores 1.5 GB $40.00
100 GB 8 cores 3 GB $70.00
50 GB 4 cores 2 GB $60.00
100 GB 8 cores 4 GB $100.00

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
128 GB 4 x 3.10GHz 4 GB $128.70
1000 GB 4 x 3.10GHz 4 GB $128.70
256 GB 4 x 3.30GHz 8 GB $175.50
1000 GB 4 x 3.30GHz 8 GB $175.50
256 GB 4 x 3.50GHz 16 GB $227.50
1000 GB 4 x 3.50GHz 16 GB $227.50
512 GB 12 x 2.00GHz 32 GB $357.50
1000 GB 12 x 2.00GHz 32 GB $357.50
A Free Domain is included when purchasing any hosting service from Arvixe
Submit a Arvixe Coupon

Server Locations

Dallas Hong Kong

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