Arvixe Reviews and Expert Opinion

Based on 126 reviews in 3 languages
4.1
POOR

Customer score for Arvixe

  • Reliability
    3.7 / 10
  • Pricing
    5.0 / 10
  • User Friendly
    4.0 / 10
  • Support
    3.4 / 10
  • Features
    4.5 / 10

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Jeff R
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 6.0
2.8
NEW

Poor reliability and service

Service used: Shared
I'm a current Arvixe customer and in the early hours of Friday, August 4, 2017, per their support, they moved my domain to a different server. Since that time, 4 full days now, my domain, email and cpanel have all been offline. I'...Read More
user avatar
Amelia
My sites are down for many days. They have very incompetent staff
user avatar
Peter M.
I can confirm this. The same currently happens to me. My host is now down for almost a week which is simply unacceptable. I don't know what these guys are doing. It seems like they hired monkeys to do their business.
David Ma
Canada
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Do Not Use Arvixe

Having same problem as most people on here. Got a notice on Jun 24 (weekend - Saturday) that they detected our account was hacked and spam was being sent from it. By next day, Sunday, got another notice that as we didn't respond t...Read More
Markus S
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Wow, they managed to make my life as miserable as possible

Service used: Shared
If you decide to use Arvixe you are intellectually disable, that is the best way I can put it. I cant get them to respond to my emails (it has been a month). They don't have a working phone number and you can only talk to Live Chat Reps, wow, I hope you go bankrupt soon.
Phil Hom
United States
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
2.8
NEW

Worst Hosting Provider

Service used: VPS
Had their VPS service for 5 years. Was fine until they were bought out and they started changing data centers and support over. From 2016 on we were down on multiple times for 7 days to 14+ days. Support was useless as they would ...Read More
Cindy R
United Kingdom
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Arvixe is a very bad server

Service used: Dedicated Server
bad, I contacted so many time the customer service but they never answer. Never. they create tickets but nothing is followed and you wait. i had to spend $100 to fix my website cause Arvixe couldn't fix it and it was coming from their server
Chris B
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Arvixe.com host Spammers websites

I have made over 9 complaints to Arvixe.com recently regarding one of their customers, aussieseoexperts.pro who has send over 50 spam emails to my account in the past 2 weeks. I have repeatedly asked them to request the client to ...Read More
Biju Paul
Japan
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 6.0
3.6

Awful Service. They do not have enough techs to deal with your technical problems

Service used: VPS
We have taken their VPS Class server. If you want anything beyond what the chat representatives can do, good luck to you. You can wait for anywhere from 4 to 8 days to get your website fixed. I have two experiences in the past two...Read More
Cory Casanave
United States
  • Reliability 2.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 8.0
4.4

Arvixe suspends account and then will not respond – lies and customer hostile.

Service used: Shared
We have used Arvixe for years and it served us well – than about a month ago they complained that we used to many “inodes” (files) on our “unlimited disk space” account. So, unlimited disk space is, well, limited – so they should ...Read More
user avatar
mic
Would anyone be interested in a class action lawsuit?
Krishan Kumar
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Do they work at all. I think they are asleep always.

Service used: VPS
On their server my site caught virus 3rd time. I had to delete everything. It's 7th day since then, they have not activated my emails. My business suffers. Support tales 6 minutes to answer a question that too with a wrong reply. ...Read More
Movement Rights
United States
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4

Worst Ever

Service used: Dedicated Server
Their server has been down for a week and counting. We have no email, website functions like blogs are down, our business is nowhere. No explanations or updates. They eliminated their phone support so now it's only online chat. Wh...Read More

Typical Arvixe Prices

Service Monthly Price Range
Shared Hosting $4.00 - $40.00 8 plans
VPS $40.00 - $100.00 4 plans
Dedicated Server $128.70 - $357.50 8 plans
The Services & Prices are taken from www.arvixe.com

Arvixe Expert Review 2017

Written by: Craig Timmins

Arvixe Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    10 / 10
  • Features
    9 / 10
9.2
Rated by Craig Timmins

Reliable and High Quality Services is Second Nature

Arvixe doesn't particularly focus their attention on one sole area like many hosting companies do, instead they keep options open by providing close detail to each hosting option - whether that is shared hosting or a dedicated hosting solution. Because of this, you will see that companies using Arvixe range from small businesses to large corporations who need strong hosting structures. All in all you will find Arvixe to be a reliable, secure and affordable way of getting your site hosted, complete with extras, a money back guarantee and a strong support network that are available with the click of a button. Why Choose Arvixe Hosting?

  • 99.9% Uptime
  • Affordable prices for small to large companies
  • 5 Hosting Options
  • Strong Support Network

Want to know if Arvixe Hosting is right for you? Let's check it out.

Reliability

Compare
10

Great Uptime & All-Round Quality Service

It is hard to find a negative point to touch upon when we look at the reliability of Arvixe because they tick off everything you want from a hosting company, and more. Firstly they offer a 99.9% uptime guarantee with a money back offer for 1 month of hosting should the uptime fall below that. For the more advanced hosting solutions, such as dedicated plans they offer 100% uptime with a pro-rata refund for any downtime. The Arvixe data centres are located in Dallas and they all have 24/7 monitoring across 365 days of the year, along with fully redundant power supplies, backup generators, and a UPS power control system is in place. In terms of backups then you will be delighted to hear that even the Personal plan gets daily and weekly backups, and for the top-end hosting systems you will receive hourly backups. Overall, the reliability is completely transparent and fills a user with confidence, so 10/10 Arvixe.

Features

Compare
9

5 Substantial Plans but No Cloud Hosting Just Yet

Most companies seem to be mover to the cloud as a modern choice of hosting, Arvixe haven't done that yet but I am sure it is the pipeline. For the time being they certainly make up for the lack of cloud hosting with 5 plans to select from which include: Personal, Business, Reseller, VPS and Dedicated hosting options. Even the personal plan comes with unlimited storage, bandwidth and the ability to add up-to 6 different domains to your account, and for the price its definitely competitive with other industry leaders. Each of the other tiered plans come with everything you see in the Personal plan, they just have some extra features and tools to tempt you. All plans are also available in both Windows and Linux formats, and offer extra paid options such as dedicated IP addresses and monitoring tools.

Support

Compare
10

Unbelievable Support Features and Tools

If you are from the US then you can benefit from the Toll-Free Number but even if you arent there are so many support channels that you can go down. Firstly, all calls are handled in-house so you are guaranteed to speak to someone who has English as a #1 language. Secondly there is a live chat, email, and ticketing system in place to gain answers to any questions that you need to ask however urgent. If that's not enough, Arvixe have a customer forum where you can engage and interact with other customers which enables you to share ideas, and gain quick answers to any questions posted. The main support lines are open 24/7/365, and the blog has some great How-To Articles that are worth a read. Finally, the staff are on Twitter everyday if you want to get a quick and short reply to something. Another 10/10

  • 24/7/365 support
  • Live chat
  • How-To Articles
  • Customer Forum
  • Twitter
  • Ticket System

Pricing

Compare
8

Very Competitive Pricing With Lots of Plus Points

Prices are fairly consistent with industry standards but you get a lot of features and tools with Arvixe, for the money you pay. The shared hosting plans start at $4 per month with the option to add SSL certificates, and dedicated IPs for an extra monthly or yearly fee. Business plans start at $22, Reseller plans from $20, and VPS from $22. Most hosting companies tend to offer a 30-day money back guarantee if you are not happy with the service you have received, however Arvixe do better than that. Should you be unsatisfied with uptime, support, or the general hosting you have received you can take advantage of a very generous 60-day money back guarantee offer.

User-Friendly

Compare
9

DotNetPanel, WHM and CPanel are Go, Go, Go!

Once again Arvixe come up trumps with an offering across the board. If you are a Windows user then you can benefit from the DotNetPanel whilst Linux users can tap into CPanel and its fantastic layout and features. For Linux plans that are tiered above the Personal hosting package you also get the option to use WHM control panel, so all bases are checked off. If you are an experienced user these 3 control panels will be second nature, and if you aren't they are very easy to pick-up and run with.

Summary

A Really Excellent Hosting Solution No Matter How Small You Are

Size really doesn't matter with Arvixe, so whether you are an individual or a global company, you are covered. They offer 5 hosting plans and don't push focus on one plan in-particular. The prices offered are very competitive and they all come with great features and tools, with options extras that can be paid for separately. Reliability and support areas I have given 10/10 because they check off every single thing you want from a hosting company. The support they offer is unbelievable, offering something for every user, and with 99.9% uptime and a 60-day money back guarantee you have all the confidence you need to sign-up with a brilliant hosting provider. Pros

  • Excellent amount of support channels
  • Excellent uptime and money back guarantee
  • 5 Hosting Plans
  • Great prices across the board
  • Secure servers with backups
  • User-friendly control panels

Cons

  • No cloud hosting
Read the full expert review Visit Arvixe See plans & pricing

Arvixe Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
PersonalClass Unlimited Unlimited Unlimited $4.00
PersonalClass Pro Unlimited Unlimited Unlimited $7.00
PersonalClass ASP Unlimited Unlimited Unlimited $5.00
PersonalClass Pro ASP Unlimited Unlimited Unlimited $8.00
BusinessClass Unlimited Unlimited Unlimited $22.00
BusinessClass Pro Unlimited Unlimited Unlimited $35.00
BusinessClass ASP Unlimited Unlimited Unlimited $27.00
BusinessClass Pro ASP Unlimited Unlimited Unlimited $40.00

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
VPS CLASS 50 GB 4 cores 1.5 GB $40.00
VPS CLASS PRO 100 GB 8 cores 3 GB $70.00
VPS CLASS ASP 50 GB 4 cores 2 GB $60.00
VPS CLASS PRO ASP 100 GB 8 cores 4 GB $100.00

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz 128 GB 4 x 3.10GHz 4 GB $128.70
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz 1000 GB 4 x 3.10GHz 4 GB $128.70
Xeon E3-1230 V2 3.3GHz, Turbo 3.7 GHz 256 GB 4 x 3.30GHz 8 GB $175.50
Xeon E3-1230 V2 3.3GHz, Turbo 3.7 GHz 1000 GB 4 x 3.30GHz 8 GB $175.50
Xeon E3-1270 V2 3.5GHz, Turbo 3.9 GHz 256 GB 4 x 3.50GHz 16 GB $227.50
Xeon E3-1270 V2 3.5GHz, Turbo 3.9 GHz 1000 GB 4 x 3.50GHz 16 GB $227.50
2x Xeon E5-2620 2.0GHz, Turbo 2.5 GHz 512 GB 12 x 2.00GHz 32 GB $357.50
2x Xeon E5-2620 2.0GHz, Turbo 2.5 GHz 1000 GB 12 x 2.00GHz 32 GB $357.50
A Free Domain is included when purchasing any hosting service from Arvixe
Submit a Arvixe Coupon

Server Locations

Dallas Hong Kong

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