Arvixe Reviews and Expert Opinion

Based on 168 reviews in 5 languages
3.8
POOR

Customer score for Arvixe

  • Reliability
    3.4 / 10
  • Pricing
    4.8 / 10
  • User Friendly
    3.7 / 10
  • Support
    3.1 / 10
  • Features
    4.1 / 10

Detailed Scores / Summary

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Mark Ewert
India
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Worst Hosting of Arvixe

Service used: Shared - PersonalClass ASP
So far journey with Arvixe has been very rough. I have worked with many hosting providers and trust me Arvixe is worst in the list. They will bring down server for days without notice, they dont respond to tickets, they change the...Read More
Winston Sin
Hong Kong
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 4.0
  • Support 2.0
  • Features 4.0
3.2
NEW

Horrible server and worst service

Service used: Shared - PersonalClass Pro ASP
The servers are frequently down which brings me a lot of downtime in terms of days for my websites and emails. My emails have been down as often as once in 2 months. Their live chat team has limited access to what they can do to h...Read More
Daniel Ben-Sefer
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Terrible support. Unanswered simp,e question ticket

Service used: Shared - PersonalClass ASP
I wanted to open a ticket with a simple question.
You can't. You have to chat with a support person who will write the ticket for you
Although he claimed to understand my problem, the text of the ticket was a standard 'customer ...Read More
Ogre Coulter
Ireland
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Arvixe is SOOOOO BAD! Don't even think about it

Service used: Shared - PersonalClass
I had a web site up for 10+ years and the hosting company was bought by them. Without any notification they brought my site down and locked out all the functionality of my management dashboard. Getting them to validate me as the o...Read More
Julie Bodine
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Do NOT use this company!

Service used: Shared
Our corporate website was hosted by this company for about two years. The customer service was AWFUL. The service was worse. At the end of our time with them it was taking more than two minutes for our site to come up - and yes, I actually timed it. Go anywhere else for hosting!
Paul Speirs
Australia
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4

Arvixe are getting worse

Service used: Shared - PersonalClass Pro ASP
Avixe is a company that USED to be good, were sold, then just went to crap.
My current outstanding ticket is a result of them migrating servers. One of my sites has been down for about a week and a half due to them having changed...Read More
Mohammad Etemad
Canada
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Horrible Service

Service used: VPS - VPS CLASS PRO
Arvixe is horrible in many ways: Lots of downtime, IPs being blacklisted, worst costumer service ever. They even discontinued their phone support and now you have to go through live chat which is useless. They renew your services ...Read More
Claudia Anderson
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Absolutely THE WORST Customer Service-Support on the Internet

Service used: Shared
I signed up for web hosting and domain service with one company but they were acquired by Arvixe. Immediately I had problems, but I stilled renewed my service because it just seemed too much of a hassle to change. The day after I ...Read More

Typical Arvixe Prices

Service Monthly Price Range
Shared Hosting $4.00 - $40.00 8 plans
VPS $40.00 - $100.00 4 plans
Dedicated Server $128.70 - $357.50 8 plans
The Services & Prices are taken from www.arvixe.com

Arvixe Expert Review 2018

Written by: Craig Timmins

Arvixe Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    10 / 10
  • Features
    9 / 10
9.2
Rated by Craig Timmins

Reliable and High Quality Services is Second Nature

Arvixe doesn't particularly focus their attention on one sole area like many hosting companies do, instead they keep options open by providing close detail to each hosting option - whether that is shared hosting or a dedicated hosting solution. Because of this, you will see that companies using Arvixe range from small businesses to large corporations who need strong hosting structures. All in all you will find Arvixe to be a reliable, secure and affordable way of getting your site hosted, complete with extras, a money back guarantee and a strong support network that are available with the click of a button. Why Choose Arvixe Hosting?

  • 99.9% Uptime
  • Affordable prices for small to large companies
  • 5 Hosting Options
  • Strong Support Network

Want to know if Arvixe Hosting is right for you? Let's check it out.

Reliability

Compare
10

Great Uptime & All-Round Quality Service

It is hard to find a negative point to touch upon when we look at the reliability of Arvixe because they tick off everything you want from a hosting company, and more. Firstly they offer a 99.9% uptime guarantee with a money back offer for 1 month of hosting should the uptime fall below that. For the more advanced hosting solutions, such as dedicated plans they offer 100% uptime with a pro-rata refund for any downtime. The Arvixe data centres are located in Dallas and they all have 24/7 monitoring across 365 days of the year, along with fully redundant power supplies, backup generators, and a UPS power control system is in place. In terms of backups then you will be delighted to hear that even the Personal plan gets daily and weekly backups, and for the top-end hosting systems you will receive hourly backups. Overall, the reliability is completely transparent and fills a user with confidence, so 10/10 Arvixe.

Features

Compare
9

5 Substantial Plans but No Cloud Hosting Just Yet

Most companies seem to be mover to the cloud as a modern choice of hosting, Arvixe haven't done that yet but I am sure it is the pipeline. For the time being they certainly make up for the lack of cloud hosting with 5 plans to select from which include: Personal, Business, Reseller, VPS and Dedicated hosting options. Even the personal plan comes with unlimited storage, bandwidth and the ability to add up-to 6 different domains to your account, and for the price its definitely competitive with other industry leaders. Each of the other tiered plans come with everything you see in the Personal plan, they just have some extra features and tools to tempt you. All plans are also available in both Windows and Linux formats, and offer extra paid options such as dedicated IP addresses and monitoring tools.

Support

Compare
10

Unbelievable Support Features and Tools

If you are from the US then you can benefit from the Toll-Free Number but even if you arent there are so many support channels that you can go down. Firstly, all calls are handled in-house so you are guaranteed to speak to someone who has English as a #1 language. Secondly there is a live chat, email, and ticketing system in place to gain answers to any questions that you need to ask however urgent. If that's not enough, Arvixe have a customer forum where you can engage and interact with other customers which enables you to share ideas, and gain quick answers to any questions posted. The main support lines are open 24/7/365, and the blog has some great How-To Articles that are worth a read. Finally, the staff are on Twitter everyday if you want to get a quick and short reply to something. Another 10/10

  • 24/7/365 support
  • Live chat
  • How-To Articles
  • Customer Forum
  • Twitter
  • Ticket System

Pricing

Compare
8

Very Competitive Pricing With Lots of Plus Points

Prices are fairly consistent with industry standards but you get a lot of features and tools with Arvixe, for the money you pay. The shared hosting plans start at $4 per month with the option to add SSL certificates, and dedicated IPs for an extra monthly or yearly fee. Business plans start at $22, Reseller plans from $20, and VPS from $22. Most hosting companies tend to offer a 30-day money back guarantee if you are not happy with the service you have received, however Arvixe do better than that. Should you be unsatisfied with uptime, support, or the general hosting you have received you can take advantage of a very generous 60-day money back guarantee offer.

User-Friendly

Compare
9

DotNetPanel, WHM and CPanel are Go, Go, Go!

Once again Arvixe come up trumps with an offering across the board. If you are a Windows user then you can benefit from the DotNetPanel whilst Linux users can tap into CPanel and its fantastic layout and features. For Linux plans that are tiered above the Personal hosting package you also get the option to use WHM control panel, so all bases are checked off. If you are an experienced user these 3 control panels will be second nature, and if you aren't they are very easy to pick-up and run with.

Summary

A Really Excellent Hosting Solution No Matter How Small You Are

Size really doesn't matter with Arvixe, so whether you are an individual or a global company, you are covered. They offer 5 hosting plans and don't push focus on one plan in-particular. The prices offered are very competitive and they all come with great features and tools, with options extras that can be paid for separately. Reliability and support areas I have given 10/10 because they check off every single thing you want from a hosting company. The support they offer is unbelievable, offering something for every user, and with 99.9% uptime and a 60-day money back guarantee you have all the confidence you need to sign-up with a brilliant hosting provider. Pros

  • Excellent amount of support channels
  • Excellent uptime and money back guarantee
  • 5 Hosting Plans
  • Great prices across the board
  • Secure servers with backups
  • User-friendly control panels

Cons

  • No cloud hosting
Read the full expert review Visit Arvixe See plans & pricing

Arvixe Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
Unlimited Unlimited Unlimited $4.00
Unlimited Unlimited Unlimited $7.00
Unlimited Unlimited Unlimited $5.00
Unlimited Unlimited Unlimited $8.00
Unlimited Unlimited Unlimited $22.00
Unlimited Unlimited Unlimited $35.00
Unlimited Unlimited Unlimited $27.00
Unlimited Unlimited Unlimited $40.00

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
50 GB 4 cores 1.5 GB $40.00
100 GB 8 cores 3 GB $70.00
50 GB 4 cores 2 GB $60.00
100 GB 8 cores 4 GB $100.00

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
128 GB 4 x 3.10GHz 4 GB $128.70
1000 GB 4 x 3.10GHz 4 GB $128.70
256 GB 4 x 3.30GHz 8 GB $175.50
1000 GB 4 x 3.30GHz 8 GB $175.50
256 GB 4 x 3.50GHz 16 GB $227.50
1000 GB 4 x 3.50GHz 16 GB $227.50
512 GB 12 x 2.00GHz 32 GB $357.50
1000 GB 12 x 2.00GHz 32 GB $357.50
A Free Domain is included when purchasing any hosting service from Arvixe
Submit a Arvixe Coupon

Server Locations

Dallas Hong Kong

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