Site5 vs ServerCheap.NET

Comparison
Compared options Visit Site5 Visit ServerCheap.NET
Pricing
13 hosting plans 5 hosting plans
Starting price $4.95 / month $2.99 / month
Free domain Yes No
Coupons No No
User Ratings
1.6
4.2
Reliability 1.5
4.0
Pricing 1.5
4.5
User Friendly 1.5
4.0
Support 1.5
4.0
Features 1.5
4.0
User Reviews
168 reviews 28 reviews
Latest positive review
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
Awesome hosting
Justin Crawl,
10
I switched to servercheap from digitalocean and never looked back. 100% uptime in 4 month speaks for itself, even digitalocean couldn't do that, and on top I am paying 50% less.
Recommended!
Latest negative review
No support
Chick Newman,
2.0
I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... More received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read.
I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo.
At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host).
Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem.
Go somewhere else when looking for a webhost.
Less
Rude service + Read the fine print
Space boy,
4.8
I find their marketing very misleading. I signed up for the service (over other providers) because their website said "7 Day Money Back. Try us risk free for 7 days. If you are not satisfied for any reason, we will grant a ... More full refund, no questions asked". Well, read the fine print. It's only the first server. I ordered a few. The TOS is buried much farther down the UX flow. When I asked for my money back after < 2 days, they gave me a very strongly worded rejection followed by an even ruder response. Clearly, I was not trying to abuse their service, they just convinced me to buy more with their "guarantee". If you are a current customer, be warned that their support may get hostile. Never had such a rudely written support message before in recent memory. They should be called "ServiceCheap". Less
Shared Hosting
3 plans from $4.95 to $325.00
No
Under $4 No No
Under $8

hostBasic

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostBasic plan
No
Over $10

hostPro

$8.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostPro plan
No
VPS
7 plans from $4.95 to $325.00 5 plans from $2.99 to $29.00
Under $4 No

vz 1

$2.99 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View vz 1 plan
Under $8 No

vz 2

$4.50 / MO
  • Space: 60 GB
  • Bandwidth: Unlimited
View vz 2 plan
Over $10

VPS2

$55.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS2 plan

vz 3

$9.00 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View vz 3 plan
Cloud Hosting
3 plans from $4.95 to $325.00
No
Under $4 No No
Under $8 No No
Over $10

Plus

$20.00 / MO
  • Space: 10 GB
  • Bandwidth: 102.4 GB
View Plus plan
No
Data Centers
4 of 6 1 of 6
North America Yes Yes
Europe Yes No
Asia Yes No
Oceânia No No
South America Yes No
Africa & Middle East No No
Support Services
5 of 6 2 of 6
Live Chat Yes No
Phone Support Yes No
Email Support Yes Yes
Forum Support No No
Video guides Yes No
Knowledgebase Yes Yes
CMS support
4 of 6 4 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No No
OS Support
1 of 2 1 of 2
Windows/ASP.NET No No
Linux Yes Yes
Language Support
2 of 8 0 of 8
PHP Yes No
Java No No
Python Yes No
Node.js No No
Django No No
Perl No No
Ruby on Rails No No
ASP.NET No No
Database Support
1 of 3 0 of 3
MongoDB No No
MySQL Yes No
PostgreSQL No No
Payment Types Support
2 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner