1.6
POOR
  • User Friendly
    1.6
  • Support
    1.4
  • Features
    1.7
  • Reliability
    1.6
  • Pricing
    1.7
Write Review Visit Site5

Site5 Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting $4.95 - $11.95
VPS $55.00 - $325.00

Data Centers

Rodrigo Campos

Pinned Review

Rodrigo Campos,
4.6
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
sajesh p
sajesh p from United Arab Emirates,

They are shit , dont use send a emaik

1.8
PLEASE DON'T USE SITE5.
THEY ARE FRAUDS... THEY ARE NOT GIVING PROPER SERVICES
Since 3 days my site is down, they are not able to provide the recent BKP
JIm Camomile
JIm Camomile from United States,

Beware of sub-par services and sketchy billing practices

2.4
I did not host with them for great quality but the service was fairly cheap and provided decent vanilla WHM/CPanel installs. However, there is no simple and inexpensive way to add SSL, security is poor and there are a few other is...Read Moresues. Then they ratcheted up the price month by month from affordable to clearly out of line for what was provided. Then to punctuate the irritation I planned to cancel and checked my next invoice due date which was 11/16/22. I planned to close out the account on 11/14. Then I get a payment notice on 11/11. No problem I think, I will close the account and get refunded since the DUE DATE is on the 16th. Support lets me know that they cannot be refunded since it was already renewed. That would be fine IF the due date was not next week. Stay clear of these guys.Less
Chris Tina
Chris Tina from United Kingdom,

Stay away from Site5 - they rob customer's money taking customers money without permission

1.0
It deserves zero starts, Thieves, they keep customers car on file, and take hundreds of dollars from customers bank before billing date, then they say it is their policy and that they cant refund. Stay away from this company. And ...Read Morealways remove your car info from everywhere, cant trust any of these companies. they make policies to rob people and use their policy to justify robbing people.Less
Michelle Mitchell
Michelle Mitchell from United States,

Stay away!

1.0
VPS
If I can give a zero rating I would. They lost all our sites (8 of them) and all the backups. Started having problem on the server since May, multiple tickets generated (reply time is very slow, sometimes a week or more), and afte...Read Morer 3 months they still couldn't fix it. We paid for the backup service as well to backup our sites and they managed to lose that as well, stating their backup server appears to be corrupt and that we need to regenerate the files ourselves. Why do I pay them to save backup then??? Now I am requesting refunds since I have to move all my sites and build all of them from scratch, they are saying the problem was due to some customization on the VPS by us, which is untrue, and said they won't refund anything!!! This is not someone you want to do business with. I am still trying to rebuild my websites now. Stay away!!!!Less
Akif Izhar
Akif Izhar from Canada,

Absolutely Terrible

1.0
Terrible! Their servers constantly had problems and frequent downtimes. Eventually, when we moved to a different hosting company and cancel with Site5, they were not even considerate enough to offer partial refund for the remaining term. STAY AWAY!
Marc Rizzo
Marc Rizzo from United States,

Unmitigated Disaster

1.0
If you intend on using Site Five for hosting anything that has any importance whatsoever, like a business, you should just burn your business to the ground FIRST so you know what to expect in a few months of using Site Five. You ...Read Morewill lose your website data, your website and email will be down for weeks, customer service is worthless, they will shake you down for more money for things that don't without resolve the problem, you will end up going elsewhere after wasting weeks of your time.

Take your money and burn it for heat, it will provide more value than anything Site Five can offer.
Less
B. Long
B. Long from United States,

This company's ervice and support has gone to ****

1.2
for the first several years Site5's service and support was fine. I had minor complaints but nothing terrible. since the company was sold to some uncaring unresponsive entity a while back the service and support has been absolu...Read Moretely horrible. My hosting account went offline for weeks and it took the support staff at Site5 days and days to even respond. Eventually I gave up, and moved my business elsewhere. These people don't seem to give a damn and take your money without providing what they contract for. Stay away!Less

Expert Review

Idan Cohen
Idan Cohen
Hosting Expert

Overview

Site5.com – Can’t Beat the Services and Location Options

Site5.com is one of the most established web hosting companies on the market today.  They have been providing their customers with high quality web hosting for years, yet remain one of the more advanced services available. When you sign up with a new account with Site5, they will move all your sites from any other hosting solution over, free of charge.  This is a great feature since web hosting transfers can be tricky, especially if you haven’t done them in the past. One of the best features of this hosting company is that they have servers in data centers around the world.  This means you can have your site hosted in a location that is near where your visitors are from. With this option your visitors will likely notice that your site loads more quickly and is much more responsive. They have also customized their control panel (still using the industry standard cPanel) to help make it easier for newer users.  If you’re already used to the traditional cPanel setup, it is not difficult to learn this new system at all and in most cases you will likely enjoy the added usability.

4.6

POOR

Rated by Idan Cohen

  • User Friendly
    4.5

  • Support
    5

  • Features
    4.5

  • Reliability
    5

  • Pricing
    4

Uptime & Reliability

99.9% uptime with a money back guarantee

Like most web hosting companies, Site5 offers a full 99.9% uptime guarantee.  In addition, however, they guarantee that if your site goes down, they will refund you the money.  This is a nice little perk, though in most cases it is not something you will ever take advantage of (this is a good thing). In the event that you do run into trouble, Site5 has 24/7/365 live chat and email technical support.  They also offer phone support during normal business hours. There have been very few complaints about reliability from users of this company, and given the fact that they have so many different data centers, it is clear that they are able to provide exceptional reliability.

Features & Services

Nearly endless list of high quality services available

Be careful when you start browsing through their list of available services, it seems like it goes on forever.  Some of the more important options include unlimited disk space and bandwidth on all their packages (even the entry level ones).  All their packages also include free backups, a 99.9% uptime guarantee, easy website builder and much more. You can only have one website hosted on their lowest level package, but once you move up from that, they offer unlimited domain and website hosting. If you aren’t 100% happy with the services you get from Site5, they offer a full 45 day money back guarantee, which will give you plenty of time to really evaluate their services properly.

Pricing

Fair pricing for all levels of services

Site5 offers a wide variety of differnet web hosting services to choose from.  Their entry level package starts at $4.95 per month, which is about average these days.  The prices go up based on the type of services you need. In addition to their popular shared hosting services, they also offer managed and unmanaged virtual servers, which are priced quite nicely.  For example, if you are a web expert and go with an unmanaged VPS, you can get a dual core, 1 gig of memory setup for just $25 per month.  It is $50 for the same setup under the managed option. It is important to note that their prices do change based on where you select to have your website hosted.  For example, a basic package in Dallas Texas starts at just $4.95 per month.  That same package is $5.95 in San Francisco, and $9.95 in Joao Pessoa, Brazil.  Make sure you are looking closely at where you want your site hosted.  It is often worth the extra money to get the location you want, but in some cases it is better to just go with the lower price.

Summary

sales@site5.com

This is an obvious choice for anyone who is picky about where their websites are hosted.  They have almost two dozen different data centers to choose from, giving you more options than almost any other hosting company available today.  They also have a long history of providing great customer service and excellent support. <p><b>Pros</b></p> <ul class=”checkmarks”> <li>Free site migration from old hosting companies</li> <li>Nearly two dozen data centers to choose from, located around the world</li> <li>Unlimited bandwidth and disc space</li> </ul> <p><b>Cons </b></p> <ul class=”icon-x”> <li>Limited to one site on their ‘hostBasic’ plan</li> <li>Some customers have complained that their entry level hosting is somewhat slow</li> </ul>

Site5 Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
hostBasic Unlimited Unlimited cPanel Unlimited $4.95 1.4 Details
hostPro Unlimited Unlimited cPanel Unlimited $8.95 1.3 Details
hostPro + Turbo Unlimited Unlimited cPanel Unlimited $11.95 1.6 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS2 50 GB 2 cores 1 GB $55.00 1.0 Details
VPS3 75 GB 2 cores 1.5 GB $80.00 1.0 Details
VPS4 100 GB 4 cores 2 GB $105.00 1.0 Details
VPS5 155 GB 4 cores 3 GB $150.00 1.6 Details
VPS6 200 GB 4 cores 4 GB $170.00 1.4 Details
VPS7 300 GB 4 cores 6 GB $250.00 1.6 Details
VPS8 400 GB 8 cores 8 GB $325.00 1.6 Details

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