MacHighway vs A Small Orange

Comparison
Compared options Visit MacHighway Visit A Small Orange
Pricing
3 hosting plans 20 hosting plans
Starting price $2.95 / month $2.92 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.7
1.8
Reliability 1.5
1.5
Pricing 2.5
2.0
User Friendly 1.5
2.0
Support 1.5
1.5
Features 2.0
2.0
User Reviews
43 reviews 40 reviews
Latest positive review
Excellent service from a decent provider. .
Myrna Silva,
10
When my email didn't work, I talked to a person right away and he worked through my problem. It's an excellent service from a decent provider. .
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... More etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
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Latest negative review
Maddeningly gawdawful
Russ Wetmore,
2.0
I've been a customer of MacHighway for over 12 years. They used to be different. They were Mac based. They actually listened to their customers, and were readily available when issues arose.
Hackers have been breaking into on... More e of my sites every few weeks for over a year. They change my passwords, send out spam emails, and install bots to further their dirty work. Every time it's happened, it's taken days to get their customer service department to even acknowledge me. Their "chat" support has never worked, so it's just email which sits in somebody's inbox somewhere in India for days sometimes before there is any response. They treat me like an idiot, and do the absolute least amount of work necessary. Typically, they make up in their minds what they suppose the problem is without reading my entire email. So they'll send pointless or irrelevant responses that, again, take days to set right. What's worse, no one at MacHighway seems to care one way or the other, and don't seem to want to prevent it from happening again.
So, the final straw was TWO break-ins in the past THREE days. I'm moving to another service provider. Good riddance.
Less
Customer support has really gone downhill. Not what they used to be.
Chad Rock,
4.4
When they first started, they were one of the best. However, like so many others, they sold out. Even after new ownership, I still stuck with them because I'm loyal. After finding out my $140 plan didn't include SSL, and th... More at they wanted to charge me an additional $40 per year for just that feature, I decided it was time to move on. That wasn't my only reason though. Support wait times have been increasing and the chat experience was getting worse. Simple questions were taking almost 10 or more minutes to get answered. Since I was only a few days into my renewal period, I didn't think it would be a problem asking for a refund or if they would prorate my account. They refused it. So that's the treatment I received after being a loyal customer for 13 years. They really could care less. Stay away from this company. There are much better hosting options out there that offer better and quicker customer support and features. Less
Shared Hosting
3 plans from $2.95 to $6.95 4 plans from $2.92 to $275.00
Under $4

Small

$2.95 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View Small plan

Tiny

$2.92 / MO
  • Space: 512 MB
  • Bandwidth: 5.12 GB
  • Panel: cpanel
View Tiny plan
Under $8

Medium

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Medium plan

Small

$5.00 / MO
  • Space: 5 GB
  • Bandwidth: 51.2 GB
  • Panel: cpanel
View Small plan
Over $10 No

Medium

$10.00 / MO
  • Space: 15 GB
  • Bandwidth: 153.6 GB
  • Panel: cpanel
View Medium plan
VPS
No
8 plans from $2.92 to $275.00
Under $4 No No
Under $8 No No
Over $10 No

1

$20.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View 1 plan
Dedicated Server
No
8 plans from $2.92 to $275.00
Under $4 No No
Under $8 No No
Over $10 No

Xeon E3-1220 V2

$99.00 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 plan
Data Centers
1 of 6 1 of 6
North America Yes Yes
Europe No No
Asia No No
Oceânia No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 5 of 6
Live Chat Yes Yes
Phone Support No No
Email Support Yes Yes
Forum Support Yes Yes
Video guides Yes Yes
Knowledgebase Yes Yes
CMS support
4 of 6 3 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes No
Softaculous No No
PrestaShop No No
OS Support
1 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux No Yes
Language Support
1 of 8 3 of 8
PHP Yes Yes
Java No No
Python No Yes
Node.js No Yes
Django No No
Perl No No
Ruby on Rails No No
ASP.NET No No
Database Support
1 of 3 1 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
0 of 6 2 of 6
PayPal No Yes
Credit Card No Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner