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1.8
POOR
  • User Friendly
    1.7
  • Support
    1.4
  • Features
    1.9
  • Reliability
    1.6
  • Pricing
    2.5
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MacHighway Reviews and Expert Opinion

A few words from MacHighway

MacHighway is the web hosting company for Mac users, by Mac users. Launched in 1997, MacHighway's mission is to provide superior service and support to the Mac based community of web owners. With competitive pricing and features, MacHighway is the quality and affordable shared web hosting solution.
MacHighway HomePage Screenshot
Free domain
Money Back: 30 Days

Pricing Range

Shared Hosting $2.95 - $6.95

Data Centers

Susan Fitzmaurice

Pinned Review

Susan Fitzmaurice,
4.8
I have been using MacHighway since it was ItsaMac. I am not a computer geek. I think their customer service is EXCELLENT. They have walked me through things that were my errors and saved my but, They ...Read Morehave helped me resolve issues with other companies (which ended up being their accounts- so they did have a vested interest.) I recommend them to people all the time. No one has ever come back to me with complaint. I love these guys! I will say though, I have noticed that the last two times I have contacted them they were a little less forthcoming with help that wasn't directly MacHighway (Wordpress.) I was disappointed when a (female) support person said, "I'll help you with this time, but we really only offer MacHighway support." Yea, I get it, and I understand, but I don't have to like it.Less

Reviews

Jim Pennington
Jim Pennington from United States,

Worst imaginable web hosting. DO NOT USE.

1.4
As I write this my business email no longer works and my website is no longer online. Service has declined for the past three years and I should have jumped ship long ago after no less than 40 disruptions of service. Each time I w...Read Moreas able to restore service after many hours of wasted time. I finally lost access to my email client a few months ago, but until today had managed a workaround with a forwarding service to my gmail address. As of this morning that solution no longer works and my website is no longer online. I hoghly suggest anyone considering using this service look somewhere else for web hosting. Additionally, when trying to access the machighway site to repair whatever caused the outage, your IP address is banned for 5 days if you input an incorrect password one time.Less
Archi Green
Archi Green from United States,

Machighway lost my confidence.

1.2
After multiple attempts to make it work, I finally decided not to lose more time with an unreliable hosting company.
They used to have phone service, but after COVID they never return my calls, One had to wait for help from overseas by email only which doesn't work when you want the things done.
Joe Brunetti
Joe Brunetti,
I need logon help and can't get a reply...same problem.
Peter DeArmond
Peter DeArmond from United States,

What Happened?

1.4
I have been a MacHighway customer for many years, and I used to recommend that service to my friends. But now, unfortunately, I have to look elsewhere for website hosting and I never recommend MacHighway any more. I've had so many...Read More email and FTP issues that I'm going crazy. The settings that THEY told me to use stop working, and they can't explain why. This is a classic example of how poor customer service can make loyal customers seek another provider. Very sad.Less
Rico Case
Rico Case from United States,

Possibly bankrupt but actually criminal.

1.0
I've been with MacHighway for over 7 years. They've gone from being one of the best to seriously - the absolute worst. They lie, take your money, and then bullsh*t continuously in their support tickets. If you are a MH client: the...Read Moren you must escape them asap. Get your files before they are lost. Our internet service and our company emails are non-functional for days at a time. If you submit a support ticket you will only get canned answers and lies. Runaway.Less
Karen Harkness
Karen Harkness from United States,

Reporting them to FTC - Should be in jail.

1.0
Company is GONE and I lost access to my websites on March 21, 2021. Sites are gone. No access to the company at all. They don't answer phones or emails. Can't log in to their site. They still are debiting auto payments though. Had to cancel my credit card. ABSOLUTELY CRIMINAL.
christy greene
christy greene from Costa Rica,

Bad customer ser

1.4
This used to be a good company. They tried years ago to reduce their customer support but brought it back after complaints. Now, they are using covid as an excuse to shut down their phone lines, although their website lists all th...Read Moree phone numbers and encourages people to call in. Nope. They also have an alleged 24-7 chat that is NEVER available. Instead of resolving the many email issues that are piling up, in one 10 minute phone call, I have spent 2 weeks back and forth on email with new problems arising and old ones recurring. I would avoid this company like the plague!Less
Miroslav Hristov
Miroslav Hristov from United States,

Unbelievable, Non-Existent Service

1.0
I am trying to figure out why my website no longer works and my domain name has expired even though I paid for its renewal through MacHighway. Extremely disappointed. At this point, I'm just trying to get a hold of MacHighway sinc...Read Moree they already took our money. Their phone doesn't work, they don't reply to emails, and their chat has been down as well. This is costing us severe professional damage.Less
Old Muley
Old Muley,
I'm having very similar problems as well. I'm locked out of my account, and when I try to log in it says my IP is banned for the next week. Attempts to publish updates to my website fail, and now my website is down. Might be time to bail out and find a new host service.

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

US Based Hosting for MAC Users

MacHighway.com is a U.S based web hosting company offering a variety of web management services and solutions. Their highly trained team of professionals specialize in web hosting services for any size business. Since their launch in 1997, Machighway has been providing superior service and support to Mac based companies and web owners. Known for their affordable pricing plans and service options Machighway has become the reliable source for mac based hosting solutions in the mac community.

Read More
8.4
SUPERB!
Rated by Michael Levanduski
  • User Friendly
    8
  • Support
    8
  • Features
    8
  • Reliability
    9
  • Pricing
    9

Uptime & Reliability

Stable and Energy Efficient

MacHighway.com not only provides high quality hosting services but they also offer reliable and energy safe hosting solutions. MacHighway.com guarantees 99.9% uptime on all accounts or the next month is free. MacHighway believes in renewable energy and going green. By partnering with Renewable Choice Energy, Machighway is able to offer wind powered electricity and power that helps produce a more efficient way of operating sever space.

MacHighway.com also  provides 24/7 customer support 365 days out of the year. They offer a full support system full of useful resources to help you install applications and scripts. You can find answers to frequently asked questions and browse popular articles on how to set up or create accounts within your dashboard.

Features

Focused on MAC Users

With MacHighway.com you can choose between three comprehensive web hosting packages. Each plan varies in disk space and features as well as bandwidth. Disk space ranges from 10GB-Unlimited. Each plan comes with unlimited Bandwidth and Free 1 click web app installers. Included in their hosting packages is free add on applications such as Wordpress and Joomla. As a member you get access to their full management control panel, 24/7 unlimited support  along with unlimited MySQL databases and much more.

MacHighway.com also offers domain management services. You can secure your brand by registering a domain for as little as $8.45/year. With Machighway you can easily check if your domain is available. They have over 50 popular domain extensions to choose from such as .com, .net, .org and more. All vary in pricing and are build annually. If you purchase a hosting package through Machighway then you can receive a domain extension for free.

Support

Good quality tech support

MacHighway.com offers a number of ways in which they can be contacted. If you're in need of assistance right away you can talk to a live specialist via toll free number or by live chat. Machighway.com also accepts questions via email and support ticket. They are available 24 hours a day, 7 days a week. MacHighway also has a support center where you can find useful resources to a number or frequently asked questions and tutorials.

They do have some documentation on their site for self-help but it doesn't go to in depth so it will be only of limited use for most users.

Pricing

Very Reasonable Prices

MacHighway.com has a very competitive pricing structure. They are known in the mac community for their quality and affordable shared web hosting solutions. Their hosting packages range in price from $2.95-$6.95. All plans are billed on a month to month billing cycle. They also have a sitebuilder plan as low as $4.95 a month. You can build a great looking website in minutes using their easy to build and drop website templates.

Whats so great about Machighway.com is that there is no set up fees to register and there is a 30 day money back guarantee if you are not fully satisfied with their services. Upon registering with Machighway.com you will see firsthand how transparent their guarantees and contracts are.

Summary

Nice Hosting if you Love Macs

MacHighway.com is a reliable and trustworthy solution to web hosting services. Their team of highly trained professionals have 20 years of combined experience in web management. MacHighway.com was designed by Mac users for mac users with a mission to provide excellent customer service and high quality hosting solutions at affordable prices. Machighway.com is not only known for their competitive pricing plans but also for their reliability.

They offer an abundance of resources and tools to help their users navigate through their control panel while Machighway helps to secure their site and maximize their performance. Machighway.com also has a variety of security features so you can remain confident that your website is in good hands. With a number of satisfied customers it's safe to say that Machighway.com might be a good fit for all your website needs. Try them out today for 30 days and if you're not fully satisfied with their services you can simply cancel at anytime.

Pros:

  • 24/7 Tech Support
  • 99.9% Uptime Guarantee
  • 30 Day Money Back Guarantee

Cons:

MacHighway Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Small 10 GB Unlimited cPanel Unlimited $2.95 2.4 Details
Medium Unlimited Unlimited cPanel Unlimited $4.95 3.3 Details
Large Unlimited Unlimited cPanel Unlimited $6.95 2.8 Details

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