MacHighway Reviews and Expert Opinion

Based on 27 user reviews in 1 language
3.9
POOR

Customer score for MacHighway

  • Reliability
    3.5 / 10
  • Pricing
    5.2 / 10
  • User Friendly
    3.8 / 10
  • Support
    3.0 / 10
  • Features
    4.1 / 10

Detailed Scores / Summary

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Miroslav Hristov
Miroslav Hristov
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Unbelievable, Non-Existent Service

Service used: Shared - Small
I am trying to figure out why my website no longer works and my domain name has expired even though I paid for its renewal through MacHighway. Extremely disappointed. At this point, I'm just trying to get a hold of MacHighway sinc...Read More
Paulina Woods
Paulina Woods
United States
  • Reliability2
  • Pricing8
  • User Friendly8
  • Support4
  • Features6
5.6

Not all it's cracked up to be

Service used: Shared - Medium
I have been with this company for a long time, over five years, and recently I've been having serious issues. One, my cpanel keeps getting hacked even with strong password changes. Two, my site keeps having serious down time. Thre...Read More
Justin Elledge
Justin Elledge
United States
  • Reliability6
  • Pricing6
  • User Friendly2
  • Support2
  • Features2
3.6

Poor Technical Support, Vulnerable to Hacking

Service used: Shared - Large
I've had issues with MacHighway for a while now. I'm making the switch currently to another host and registrar.

Their tech support is incredibly thick-headed and often takes several days to help.

My website has been hacked f...Read More
Derek H.
Derek H.
Hi Justin,

I am very sorry for the troubles you have experienced. I will have someone look into your ticket and reach out ASAP. Thank you for your patience.
Rene Rodriguez
Rene Rodriguez
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

MacHighway = (Vulnerable + Unresponsive) + (Unreliable + Incompetent) * Unconcerned

Service used: Shared - Medium
Like many of the other disappointed longtime MacHighway (MH) users posting poor reviews here, I have been with MH for a very long time and have supported their growth, in large part because of the great customer service and respon...Read More
Jim Sheets
Jim Sheets
You are exactly right. I was never informed of the change from nelson to cp and my eMail, of course, broke. I have been trying for a week to get it fixed to no avail. I go back and forth with eMails that seem to be written by Windows people with English as a second language.
Nisa and John N.
Nisa and John N.
United States
  • Reliability4
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.8

End of the highway

Service used: Shared - Small
Hosted 3-4 websites over the years with Machighway but leaving now. Original group of employees was highly recommended on Mac forums as polite, helpful. But that was a long time ago. Now, customer service is uneven, unhelpful. Had...Read More
 
MacHighway
Hi John,

I apologize for the troubles and any inconveniences this may have caused. We are looking into the tickets and communications to ensure we handle all customer complaints appropriately. I do see a ticket confirming you w...Read More
John
John
" I do see a ticket confirming you were able to get your money back for this latest instance."

Yes, but not thanks to anything you did. I did a chargeback through Visa. Encourage everyone who experiences this to do the same, Machighway hates it.

Typical MacHighway Prices

Service Monthly Price Range
Shared Hosting $2.95 - $6.95 3 plans
The Services & Prices are taken from www.machighway.com

MacHighway Expert Review 2021

Written by: Michael Lavnduski

MacHighway Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    8.5 / 10
  • Support
    8.5 / 10
  • Features
    8 / 10
8.6
Rated by Michael Lavnduski
Expert

Expert Overview

US Based Hosting for MAC Users

MacHighway.com is a U.S based web hosting company offering a variety of web management services and solutions. Their highly trained team of professionals specialize in web hosting services for any size business. Since their launch in 1997, Machighway has been providing superior service and support to Mac based companies and web owners. Known for their affordable pricing plans and service options Machighway has become the reliable source for mac based hosting solutions in the mac community.

Uptime & Reliability

Stable and Energy Efficient

MacHighway.com not only provides high quality hosting services but they also offer reliable and energy safe hosting solutions. MacHighway.com guarantees 99.9% uptime on all accounts or the next month is free. MacHighway believes in renewable energy and going green. By partnering with Renewable Choice Energy, Machighway is able to offer wind powered electricity and power that helps produce a more efficient way of operating sever space.

MacHighway.com also  provides 24/7 customer support 365 days out of the year. They offer a full support system full of useful resources to help you install applications and scripts. You can find answers to frequently asked questions and browse popular articles on how to set up or create accounts within your dashboard.

Features

Focused on MAC Users

With MacHighway.com you can choose between three comprehensive web hosting packages. Each plan varies in disk space and features as well as bandwidth. Disk space ranges from 10GB-Unlimited. Each plan comes with unlimited Bandwidth and Free 1 click web app installers. Included in their hosting packages is free add on applications such as Wordpress and Joomla. As a member you get access to their full management control panel, 24/7 unlimited support  along with unlimited MySQL databases and much more.

MacHighway.com also offers domain management services. You can secure your brand by registering a domain for as little as $8.45/year. With Machighway you can easily check if your domain is available. They have over 50 popular domain extensions to choose from such as .com, .net, .org and more. All vary in pricing and are build annually. If you purchase a hosting package through Machighway then you can receive a domain extension for free.

Support

Good quality tech support

MacHighway.com offers a number of ways in which they can be contacted. If you're in need of assistance right away you can talk to a live specialist via toll free number or by live chat. Machighway.com also accepts questions via email and support ticket. They are available 24 hours a day, 7 days a week. MacHighway also has a support center where you can find useful resources to a number or frequently asked questions and tutorials.

They do have some documentation on their site for self-help but it doesn't go to in depth so it will be only of limited use for most users.

Pricing

Very Reasonable Prices

MacHighway.com has a very competitive pricing structure. They are known in the mac community for their quality and affordable shared web hosting solutions. Their hosting packages range in price from $2.95-$6.95. All plans are billed on a month to month billing cycle. They also have a sitebuilder plan as low as $4.95 a month. You can build a great looking website in minutes using their easy to build and drop website templates.

Whats so great about Machighway.com is that there is no set up fees to register and there is a 30 day money back guarantee if you are not fully satisfied with their services. Upon registering with Machighway.com you will see firsthand how transparent their guarantees and contracts are.

Summary

Nice Hosting if you Love Macs

MacHighway.com is a reliable and trustworthy solution to web hosting services. Their team of highly trained professionals have 20 years of combined experience in web management. MacHighway.com was designed by Mac users for mac users with a mission to provide excellent customer service and high quality hosting solutions at affordable prices. Machighway.com is not only known for their competitive pricing plans but also for their reliability.

They offer an abundance of resources and tools to help their users navigate through their control panel while Machighway helps to secure their site and maximize their performance. Machighway.com also has a variety of security features so you can remain confident that your website is in good hands. With a number of satisfied customers it's safe to say that Machighway.com might be a good fit for all your website needs. Try them out today for 30 days and if you're not fully satisfied with their services you can simply cancel at anytime.

Pros:

  • 24/7 Tech Support
  • 99.9% Uptime Guarantee
  • 30 Day Money Back Guarantee

Cons:

Read the full expert review Visit MacHighway See Plans & Pricing

MacHighway Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Small 10 GB Unlimited $2.95 2.8
Medium Unlimited Unlimited $4.95 3.8
Large Unlimited Unlimited $6.95 3.6
A Free Domain is included when purchasing any hosting service from MacHighway
Submit a MacHighway Coupon

Server Locations

United States

A few words from MacHighway

MacHighway is the web hosting company for Mac users, by Mac users. Launched in 1997, MacHighway's mission is to provide superior service and support to the Mac based community of web owners. With competitive pricing and features, MacHighway is the quality and affordable shared web hosting solution.

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