Write Review

A Small Orange vs Knownhost

Comparison
Compared options Visit A Small Orange Visit Knownhost
Pricing
20 hosting plans 34 hosting plans
Starting price $2.92 / month $3.47 / month
Free domain Yes No
Coupons No 2 coupons
User Ratings
1.8
4.9
Reliability 1.5
5.0
Pricing 2.0
5.0
User Friendly 2.0
5.0
Support 1.5
5.0
Features 2.0
5.0
User Reviews
32 reviews 391 reviews
Latest positive review
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... More etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Less
Their customer support service is the best Enough said
Artemis Glikakis,
10
The entire support team is friendly and always willing to help. They respond quickly and they also provide detailed explanations. There is no better customer support team around. GREAT JOB GUYS
Latest negative review
STAY AWAY
M. P.,
2.8
Used to be decent, gone wayyyyy downhill in recent years. Atrocious customer service, they WILL frequently make mistakes and not adhere to what they tell you at all. Double-billed me for two years strait w/o notice. Failed ... More to process refunds correctly. DNS errors left and right. refuses to take responsibility or even offer a small discount. Awful company, idiotic customer support, they literally could not give a single sh*t
Will be taking my business elsewhere as soon as the year expires.
Beyond spotty service, their web portal is impossible to use - literally looks like it hasn't been changed since 2004.
Less
Dreadful support - site down for 3 days
Tony Featherstone,
2.8
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email alerting me to the files that were malicious. I deleted all of them except one (which I missed by mi... More stake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs. Less
Shared Hosting
4 plans from $2.92 to $20.00 3 plans from $3.47 to $9.97
Under $4

Tiny

$2.92 / MO
  • Space: 512 MB
  • Bandwidth: 5.12 GB
  • Panel: cpanel
View Tiny plan

Basic Shared Hosting

$3.47 / MO
  • Space: 5 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Basic Shared Hosting plan
Under $8

Small

$5.00 / MO
  • Space: 5 GB
  • Bandwidth: 51.2 GB
  • Panel: cpanel
View Small plan

Standard Shared Hosting

$6.47 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 5
View Standard Shared Hosting plan
Over $10

Medium

$10.00 / MO
  • Space: 15 GB
  • Bandwidth: 153.6 GB
  • Panel: cpanel
View Medium plan

Professional Shared Hosting

$9.97 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Professional Shared Hosting plan
VPS
8 plans from $20.00 to $150.00 10 plans from $5.00 to $100.00
Under $4 No No
Under $8 No

Entry Unmanaged VPS

$5.00 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View Entry Unmanaged VPS plan
Over $10

1

$20.00 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View 1 plan

Entry Plus Unmanaged

$10.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Entry Plus Unmanaged plan
Dedicated Server
8 plans from $99.00 to $275.00 11 plans from $49.00 to $373.00
Under $4 No No
Under $8 No No
Over $10

Xeon E3-1220 V2

$99.00 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 plan

Dual Intel Xeon E5620

$49.00 / MO
  • Space: 240 GB
  • Bandwidth: Unlimited
View Dual Intel Xeon E5620 plan
Cloud Hosting
No
4 plans from $50.00 to $120.00
Under $4 No No
Under $8 No No
Over $10 No

Basic Cloud

$50.00 / MO
  • Space: 60 GB
  • Bandwidth: 2 TB
View Basic Cloud plan
Website Builder
No
2 plans from $5.98 to $9.98
Under $4 No No
Under $8 No

Entry Level WordPress

$5.98 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View Entry Level WordPress plan
Over $10 No

Business Level WordPress

$9.98 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View Business Level WordPress plan
Resellers
No
4 plans from $6.97 to $27.47
Under $4 No No
Under $8 No

Basic Reseller Hosting

$6.97 / MO
  • Space: 25 GB
  • Bandwidth: 800.05 GB
  • Panel: cpanel
View Basic Reseller Hosting plan
Over $10 No

Standard Reseller Hosting

$9.97 / MO
  • Space: 50 GB
  • Bandwidth: 1.17 TB
  • Panel: cpanel
View Standard Reseller Hosting plan
Data Centers
1 of 6 2 of 6
North America Yes Yes
Europe No Yes
Asia No No
Oceânia No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 4 of 6
Live Chat Yes Yes
Phone Support No No
Email Support Yes Yes
Forum Support Yes Yes
Video guides Yes No
Knowledgebase Yes Yes
CMS support
3 of 6 5 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento No Yes
Softaculous No No
PrestaShop No Yes
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
3 of 8 5 of 8
PHP Yes Yes
Java No Yes
Python Yes Yes
Node.js Yes No
Django No No
Perl No Yes
Ruby on Rails No Yes
ASP.NET No No
Database Support
1 of 3 2 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
2 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner