Knownhost Reviews and Expert Opinion

Based on 259 user reviews in 2 languages
9.7
SUPERB!

Customer score for Knownhost

  • Reliability
    9.9 / 10
  • Pricing
    9.4 / 10
  • User Friendly
    9.8 / 10
  • Support
    9.9 / 10
  • Features
    9.7 / 10

Detailed Scores / Summary

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Marc Jaffe
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Awesome Plans & Support!

I moved my 15 sites to KH, I got the reseller account. I wanted WHM, free SSL, and Awesome support. KH does not have a tech number but it is not needed. Once a ticket is generated, the rest of the support is thru email. Their resp...Read More
Joshua Garrett
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Great Customer Service

Service used: VPS - Professional VPS Server
I've been using KnownHost as my VPS hosting provider for over a decade now. Im constantly amazed at just how awesome they are. Their customer service and support is always spot on, timely and has always solved every issue i've had...Read More
Dialogue House Associates
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Very fast, knowledgeable service

Service used: VPS - Basic VPS Server
We have been a customer of KnownHost for several years. Their technical support is extremely fast, reliable and knowledgeable. Their prices are reasonable. I think we get good value from KnownHost.
Gary Willicott
South Africa
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features8
9.6
NEW

Way above average support, they take support seriously.

It doesn't matter how good a product is, support is always the make or break difference. The global standard seems to be average or below these days. But Knownhost take support serious. Not being much of a techie myself, I have al...Read More
Wayne R Mercier
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

SSL RENEWAL INSTALL

Service used: VPS - Standard VPS Server
An absolute WOW! Adam M installed my Renewal SSL Certificate in record time. Nearly before I sent it. All instances where I have needed Support, Knownhost has gone far beyond my expectations. Been a loyal customer for many years a...Read More

Typical Knownhost Prices

Service Monthly Price Range
Shared Hosting $3.47 - $9.97 3 plans
VPS $28.00 - $80.50 4 plans
Dedicated Server $158.00 - $283.00 5 plans
Cloud Hosting $35.00 - $90.00 4 plans
Website Builder $5.98 - $9.98 2 plans
Resellers $6.97 - $27.47 4 plans
The Services & Prices are taken from www.knownhost.com

Knownhost Expert Review 2020

Written by: Michael Lavnduski

Knownhost Rating

  • Reliability
    10 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    7 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Expert Overview

Good company focused primarily on VPS hosting

KnownHost has been in business for a long time providing great services to their customers.  While they do offer shared hosting and dedicated services, it is clear that their real focus is on VPS hosting.  Specifically, they offer managed VPS packages.

From the appearance of their site, it seems that they only offer shared hosting to try to attract growing sites who will likely want to upgrade to VPS in the future. This is evident by the fact that the shared options aren’t featured on their home page.  While dedicated options are clearly available, it is likely that they are only offering these because they don’t want to lose customers who have outgrown their VPS.

Whatever the case, this company does a great job at all levels, though anything other than a VPS may feel somewhat neglected.

Uptime & Reliability

Very stable hosting

KnowHost is a very stable hosting company, and the fact that they own their own data centers and servers allows them to ensure they have virtually no service interruptions.  They guarantee 99.995% uptime, which is quite a bit better than most other companies can offer.

It is not immediately clear what happens if your site does have an outage, however, so this guarantee might not be as helpful as you would think.  That being said, however, the current and former customers of this company seem to have had a great experience and haven’t made any significant complaints about downtime.

Features

Everythign you need included, extras available

No matter which of their packages you choose you will have everything you need included so you can get your site up and running properly.  In addition, they offer some extra add-ons if you are looking for something extra.  For example, you can choose to get cPanel, WHM, Plesk, Softaculous or other administrative features added to your account, for a monthly price.

They only have two shared hosting plans, both of which are fairly basic but will meet the needs of most customers.  These plans are likely just popular with people who have a larger site and wanted to add another page with its own hosting.

Similarly, dedicated hosting comes with all the benefits you’ll be looking for, but there aren’t too many choices.  If you need a high end dedicated server, you may want to opt for another host, but for most customers wanting a little more power and control, these options will be perfect.

Support

No 24/7 live support and some off shore services

KnownHost has great services, but when something does go wrong, you may run into some trouble.  They don’t have 24/7 live phone or chat support available, which is unfortunate.  While much of their technical staff is located in the US, they also use some offshore technicians, which many people won’t like.

Pricing

Good prices for VPS hosting

The prices for their managed VPS services are at or below what you would expect based on the specs that you’re getting.  The fact that this company is so focused on VPS actually makes the deals even better, since you are getting access to experts in this area, without paying a premium.

Summary

Great hosting company focused on VPS services

This is a very good hosting company that is focusing their efforts on the VPS niche.  Those who are looking for a high quality virtual private server will definitely find what they are looking for with KnownHost.

Pros:

  • Company owns their own data centers
  • Exceptional VPS services
  • Strong reputation for stable hosting

Cons:

  • Limited options outside of VPS hosting
  • Technical support leaves a lot to be desired
Read the full expert review Visit Knownhost See plans & pricing

Knownhost Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
5 GB Unlimited $3.47 9.8
20 GB Unlimited $6.47 9.4
Unlimited Unlimited $9.97 9.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
50 GB 2 GB $28.00 9.8
100 GB 4 GB $49.00 9.8
150 GB 6 GB $63.00 9.9
200 GB 8 GB $80.50 9.9

Dedicated Server Plans

Plan Name Space RAM OS Price Score
240 GB 16 GB $158.00 9.7
240 GB 16 GB $173.00 9.7
240 GB 16 GB $183.00 9.7
240 GB 16 GB $198.00 9.7
480 GB 32 GB $283.00 9.7

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
50 GB 2 GB 2 TB $35.00 9.7
100 GB 4 GB 3 TB $55.00 9.7
150 GB 6 GB 4 TB $70.00 9.7
200 GB 8 GB 5 TB $90.00 9.7

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
50 GB $5.98 8.5
100 GB $9.98 10

Resellers Plans

Plan Name Space Bandwidth Price Score
Basic Reseller Hosting 25 GB 800.05 GB $6.97 9.2
Standard Reseller Hosting 50 GB 1.17 TB $9.97 9.8
Professional Reseller Hosting 100 GB 1.6 TB $14.97 10
Premium Reseller Hosting 200 GB 4 TB $27.47 9.7
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