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4.9
SUPERB!
  • User Friendly
    4.9
  • Support
    5.0
  • Features
    4.9
  • Reliability
    5.0
  • Pricing
    4.8
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Knownhost Reviews and Expert Opinion

Pricing Range

Shared Hosting $3.47 - $9.97
VPS $5.00 - $100.00
Dedicated Server $49.00 - $373.00
Cloud Hosting $50.00 - $120.00
Resellers $6.97 - $27.47

Data Centers

Josh C

Pinned Review

Josh C,
5.0
I have been a knownhost customer since December 2012. I can do most things on my own but when I need help with something I write support and the person that answers looks into it and resolves it. I do...Read More not have to talk to them like they are 4 years old, it doesn't feel like theres some low tier support team full of morons that you have to deal with before getting someone with some sense. I really wish they allowed adult content sites though as I am so tired of dealing with other webhosts......seriously knownhost please im begging you to please allow me to host my adult content sites with you.Less

Reviews

Mark Earls
Mark Earls from United States,

Outstanding Support

5.0
I've had the opportunity to work with the Support staff on an array of problems. Each and every time they have exceeded my expectations and save me valuable time. Their expertise is second to none. Their response time is incredible.
Lloyd Sommerer
Lloyd Sommerer from United States,

Best support I've ever had!

5.0
If you're looking for managed hosting: VPS, Cloud, Dedicated, or whatever, these guys really know what they are doing. I've been with them since 2011 and have had 4 hosting providers before that, and their support is by far the be...Read Morest. I don't submit a lot of support tickets, but when I do, the first person I deal with has always been able to see what is going on and fix it. They have also gone above and beyond what I would consider best effort support for things that they are really not responsible for (software that I've installed). They just seem to genuinely like helping their clients. Everything else is top notch too, but that's pretty easy to find. In my experience, good support isn't so easy to find.Less
Sushant Sharma
Sushant Sharma from India,

They are the one

5.0
I am using VPS for all my sites since 2015 and i used known January 2017. I have been with many hosts like hostgator, arvixe, bluehost, godaddy but KnownHost stands out completely. Many other big shots give you an option to call o...Read Morer live chat, but Knownhost gives you the support that no one else gives. You log in a ticket, they will show you approximate time for someone to take your ticket. It is about 1-2 minutes most of the times, 3 minutes rarely and it never went beyond 4 minutes.

I believe the management of this company knows what customers want. I definitely 100% recommend Knownhost. Also, they will give you 30% lifetime discount with some coupon. Unfortunately i dont remember the coupon, but they give out 30% discount for sure. Even on monthly subscription.

Do try them, they are awesom. Whole team rocks!
Less
Mike Long
Mike Long from United States,
Moved from GoDaddy

I highly Recommend KnownHost. They genuinely have A++ Customer Support

5.0
VPS
I have a "self managed VDS" at Known Host. Meaning I'm supposed to know how to run and manage it myself which is why it's so cheap. However... I don't know and fortunately they're customer service is great.

I'm writing this re...Read Moreview specifically because of the help I got from "Anna S." Today.

My server was down because my "CGI Handler filled the memory" I don't know what that means but Anna figured out that was the problem and fixed it, even though it's my responsibility to.

She also mentioned stuff about making sure I update my DHO specific for my PHP version. I"m not sure what that means either but she found and fixed it. Also, she noticed my SSL expired. Apparently you get get a free SSL which I didn't know and she set it up for me without me even asking or knowing that my SSL had expired.

I'm just blown away by the level of support I received, that they weren't responsible for doing, and that I didn't even fully ask for. I'm so thankful for Anna S. at KnownHost.
Less
Guy Taylor
Guy Taylor from United Kingdom,
Moved from Hostinger

Customer Service

5.0
Since I joined KnownHost some months ago I have found the customer service to be outstanding by all of your CSA's, mainly Kayla, Leslie and Zachary. I do hope they have a bright and prominent future in this company.

Thank you for your level of excellence, may it long remain!

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Good company focused primarily on VPS hosting

KnownHost has been in business for a long time providing great services to their customers.  While they do offer shared hosting and dedicated services, it is clear that their real focus is on VPS hosting.  Specifically, they offer managed VPS packages.

Read More

8.8
SUPERB!
Rated by Michael Levanduski
  • User Friendly
    9
  • Support
    7
  • Features
    9
  • Reliability
    10
  • Pricing
    9

From the appearance of their site, it seems that they only offer shared hosting to try to attract growing sites who will likely want to upgrade to VPS in the future. This is evident by the fact that the shared options aren’t featured on their home page.  While dedicated options are clearly available, it is likely that they are only offering these because they don’t want to lose customers who have outgrown their VPS.

Whatever the case, this company does a great job at all levels, though anything other than a VPS may feel somewhat neglected.

Uptime & Reliability

Very stable hosting

KnowHost is a very stable hosting company, and the fact that they own their own data centers and servers allows them to ensure they have virtually no service interruptions.  They guarantee 99.995% uptime, which is quite a bit better than most other companies can offer.

It is not immediately clear what happens if your site does have an outage, however, so this guarantee might not be as helpful as you would think.  That being said, however, the current and former customers of this company seem to have had a great experience and haven’t made any significant complaints about downtime.

Features

Everythign you need included, extras available

No matter which of their packages you choose you will have everything you need included so you can get your site up and running properly.  In addition, they offer some extra add-ons if you are looking for something extra.  For example, you can choose to get cPanel, WHM, Plesk, Softaculous or other administrative features added to your account, for a monthly price.

They only have two shared hosting plans, both of which are fairly basic but will meet the needs of most customers.  These plans are likely just popular with people who have a larger site and wanted to add another page with its own hosting.

Similarly, dedicated hosting comes with all the benefits you’ll be looking for, but there aren’t too many choices.  If you need a high end dedicated server, you may want to opt for another host, but for most customers wanting a little more power and control, these options will be perfect.

Support

No 24/7 live support and some off shore services

KnownHost has great services, but when something does go wrong, you may run into some trouble.  They don’t have 24/7 live phone or chat support available, which is unfortunate.  While much of their technical staff is located in the US, they also use some offshore technicians, which many people won’t like.

Pricing

Good prices for VPS hosting

The prices for their managed VPS services are at or below what you would expect based on the specs that you’re getting.  The fact that this company is so focused on VPS actually makes the deals even better, since you are getting access to experts in this area, without paying a premium.

Summary

Great hosting company focused on VPS services

This is a very good hosting company that is focusing their efforts on the VPS niche.  Those who are looking for a high quality virtual private server will definitely find what they are looking for with KnownHost.

Pros:

  • Company owns their own data centers
  • Exceptional VPS services
  • Strong reputation for stable hosting

Cons:

  • Limited options outside of VPS hosting
  • Technical support leaves a lot to be desired
Read Less

Knownhost Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Basic Shared Hosting 5 GB Unlimited cPanel 1 $3.47 9.9 Details
Standard Shared Hosting 20 GB Unlimited cPanel 5 $6.47 9.7 Details
Professional Shared Hosting Unlimited Unlimited cPanel Unlimited $9.97 9.8 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Entry Unmanaged VPS 20 GB 1 core 1 GB $5.00 9.8 Details
Entry Plus Unmanaged 40 GB 1 core 2 GB $10.00 9.8 Details
Basic Unmanaged VPS 75 GB 2 cores 4 GB $20.00 9.8 Details
Professional Unmanaged Server 250 GB 6 cores 10 GB $60.00 9.8 Details
Basic Managed VPS Server 75 GB 2 cores 4 GB $40.00 9.8 Details
Standard Unmanaged VPS 150 GB 4 cores 8 GB $40.00 9.8 Details
Standard Managed VPS Server 150 GB 4 cores 8 GB $60.00 9.8 Details
Professional Managed VPS Server 250 GB 6 cores 10 GB $80.00 9.9 Details
Premium Unmanaged VPS 300 GB 8 cores 12 GB $80.00 9.8 Details
Premium Managed VPS Server 300 GB 8 cores 12 GB $100.00 9.9 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Dual Intel Xeon E5620 240 GB 8 x 2.40GHz 32 GB $49.00 10 Details
Dual Intel Xeon E5645 240 GB 12 x 2.40GHz 32 GB $59.00 9.8 Details
Dual Intel Xeon E5-2630 240 GB 12 x 2.30GHz 32 GB $69.00 9.8 Details
Intel Xeon E - 2224 240 GB 4 x 3.40GHz 16 GB $158.00 9.8 Details
Intel Xeon E - 2236 240 GB 6 x 3.40GHz 16 GB $173.00 9.8 Details
Intel Xeon E - 2246G 240 GB 6 x 3.60GHz 16 GB $183.00 9.8 Details
Intel Xeon E - 2288G 240 GB 8 x 3.70GHz 16 GB $198.00 9.8 Details
AMD EPYC Rome 7302P 480 GB 16 x 3.00GHz 32 GB $283.00 10 Details
Dual Intel Xeon Silver 4208 480 GB 16 x 2.10GHz 32 GB $283.00 10 Details
AMD EPYC Rome 7402P 960 GB 24 x 2.80GHz 64 GB $373.00 9.8 Details
Dual Intel Xeon Silver 4214 960 GB 24 x 2.20GHz 64 GB $373.00 9.8 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Basic Cloud 60 GB 2 cores 4 GB 2 TB $50.00 9.2 Details
Standard Cloud 120 GB 4 cores 6 GB 3 TB $70.00 9.8 Details
Professional Cloud 200 GB 6 cores 8 GB 4 TB $90.00 10 Details
Premium Cloud 260 GB 8 cores 12 GB 5 TB $120.00 10 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
Basic Reseller Hosting 25 GB 800.05 GB cPanel $6.97 9.6 Details
Standard Reseller Hosting 50 GB 1.17 TB cPanel $9.97 9.9 Details
Professional Reseller Hosting 100 GB 1.6 TB cPanel $14.97 10 Details
Premium Reseller Hosting 200 GB 4 TB cPanel $27.47 9.8 Details

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