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Hostwinds vs PlanetHoster

Comparison
Compared options Visit Hostwinds Visit PlanetHoster
Pricing
32 hosting plans 15 hosting plans
Starting price $4.99 / month $6.04 / month
Free domain Yes Yes
Coupons 2 coupons No
User Ratings
4.7
4.8
Reliability 4.7
4.9
Pricing 4.7
4.8
User Friendly 4.7
4.8
Support 4.7
4.9
Features 4.7
4.8
User Reviews
1152 reviews 346 reviews
Latest positive review
I am fully satisfied
Silvano Berardi,
10
Your sites will be in good hands, dudes. Personally, I'm a fully satisfied Hostwinds customer. They are rock. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available soft... More aculous addon in the Cpanel. Well done! Less
Solid and reliable host.
Mariam FitzGibbon,
10
Excellent website, has tons of features, good prices. Support is fast and actually gets things solved. They are really good enough to sign up with. So far I'm very pleased with this company. I have never encountered any probl... More ems and customer support has always been very helpful whenever I contact them. Services are affordable and decent. Less
Latest negative review
Worst Support ever
Motaz Hakim,
5.2
I've moved from Shared hosting to Managed Linux VPS
The support team is sucks, i felt that I'm an auditor or QA on their jobs
They don't validate the requests.
For example, I've asked to only allow access to specific ports to... More only 1 country,
so all they did is added the country 2 letters in the CSF config page and added allowed ports to this country
and they didn't remove the ports from TCP_IN section , it means there's no restrictions here, all they did is like confirming allowing my country !!
so this ticket toke 6 hours, and ended up sending them the instructions how to do it , so !!
another issue, VPS assigned with IP address, this IP address was blacklisted on 3 major RBLs and outlook is blocking this IP too, and when i asked them to change it since we need a clean IP because we gonna sent emails from it, they said, it's extra cost option to change it ! and no gurantuee that new IP will be clean, why should i get a VPS with blacklisted IP ?
another topic
i tried to delist our ip from all blacklisted RBLs and outlook too,
but we faced a new issue, that our emails is not delivered in stays in queue for days
because our server lost connection with the remote mail server we are sending emails to.
Support answer: the remote server blocks your IP, talk to them to unblock
---
another topic, suddennly with no warrnings your server CPU usage go to 100% with no running prcoess !!!
so you open a ticket and wait 2 hours for an answer that it's fixed !! node issue !!!!!! sorry for inconventict
---
another major issue happened with Hostwinds
our VPS in server in Amsterdam,
after we migrate our emails/website from shared hosting to this hosting
we bought a volume storage 100GB and attached it to the server, and moved all emails files on it 70GB!
a history of emails a 7 years history. and everything was good for 3 days and at 4/10/2021 the say facebook was down, the amsterdam server had a network issue at 10PM and we lost all the the connections with the VPS
no way to day anything .. so i've opened a ticket and got no answer, go to live chat and got informed that there's network issue in amsterdam server, and we got access at 12AM but our CPU usage was 100% with no process running
and i toke screenshot from control panel that shows CPU usage and storage usage was 68% of 100GB
they sent me at 2 am a reply that the issue was fixed and they sent me a screenshot from the same cpu usage | storage usage
and i found that storage usage was 1% !!!!!!!!!!!!!!!!!!!
i replyed to the ticket .. WHERE OUR EMAILS !!!
i supposed to sleep that time 2AM because i've work tomorrow at 8am need to wake up
and i couldn't sleep till they fix the server .
and got no replies, so i went to live chat and i'm fired !!!
from 2 am to 6 am all they said they don't know what happened to the volume storage and filesystem corrupted, maybe you got hacked !!!
WHAT THE HELL, GOT HACKED !! how ?? the server connection was down, and if we got hacked, the hacker will go the cloud volume and corrupt the file system ???? talk in more logic !!!
support answer, they have nothing to do with it , network issue won't affact the filesystem of the volume storage!!
and it's my fault that i didn't subscribe for backup plan!!!
when i asked is the backup plan includes volume storage ,and the golden answer: NO!
so we lost 7 years of emails history and they do nothing !!!
final conclution
Stay away from Hostwinds,
Support are sucks
Server Prices are very good, but no stability, no uptime 99.999999 like they said
alot of down times
delay in support reply on ticket
you need to validate every request with your self
Totally sucks
Less
Broken English; False Anycast DNS; 14 Day Refund; Minimum 6 Month Billing Period
Brad Darb,
5.2
If you don't read French, you will struggle with PlanetHoster documentation; English documentation is fragmented at best. They claim an anycast DNS network, but the reality it is located only in Europe and Montreal; DNS time... More s lag in western North America and anywhere else outside of Europe. Two unicast DNS would server the purpose equally well. After having enough of the whole affair after three weeks I founld out that they only offer a two week refund period, so I am committed to their 6 month minimum billing period. Less
Shared Hosting
6 plans from $6.74 to $14.24 3 plans from $6.04 to $13.42
Under $4 No No
Under $8

Basic

$6.74 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Basic plan

World Platform

$6.04 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View World Platform plan
Over $10

Advanced

$8.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 4
View Advanced plan

HYBRID MULTI

$8.94 / MO
  • Space: 60 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View HYBRID MULTI plan
VPS
16 plans from $4.99 to $42.74 6 plans from $22.56 to $101.56
Under $4 No No
Under $8

Unmanaged Linux VPS Hosting 1

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Unmanaged Linux VPS Hosting 1 plan
No
Over $10

Fully Managed Linux VPS Hosting 1

$8.24 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Fully Managed Linux VPS Hosting 1 plan

PLAN 1

$22.56 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
View PLAN 1 plan
Dedicated Server
1 plan from $179.00 to $179.00 3 plans from $281.40 to $393.96
Under $4 No No
Under $8 No No
Over $10

Dedicated Servers

$179.00 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Dedicated Servers plan

DELL PRO #1

$281.40 / MO
  • Space: 1.95 TB
  • Bandwidth: Unlimited
View DELL PRO #1 plan
Cloud Hosting
3 plans from $4.99 to $328.99 3 plans from $60.49 to $266.19
Under $4 No No
Under $8

1 CPU 30GB

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: 1 TB
View 1 CPU 30GB plan
No
Over $10

2 CPU 100GB

$28.99 / MO
  • Space: 100 GB
  • Bandwidth: 2 TB
View 2 CPU 100GB plan

Starter

$60.49 / MO
  • Space: 60 GB
  • Bandwidth: Unlimited
View Starter plan
Resellers
4 plans from $5.24 to $10.00
No
Under $4 No No
Under $8

Basic

$5.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Basic plan
No
Over $10

Ultimate

$8.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Ultimate plan
No
SSL
2 plans from $75.00 to $150.00
No
Under $4 No No
Under $8 No No
Over $10

1 YEAR

$75.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View 1 YEAR plan
No
Data Centers
1 of 6 2 of 6
North America Yes Yes
Europe No Yes
Asia No No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
4 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No Yes
Video guides No No
Knowledgebase Yes No
CMS support
4 of 9 5 of 9
WordPress Yes Yes
Managed Wordpress No Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Fantastico No No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
3 of 7 3 of 7
PHP Yes Yes
Java No No
Python Yes Yes
Node.js No Yes
Django Yes No
Perl No No
Ruby on Rails No No
Database Support
3 of 3 2 of 3
MongoDB Yes No
MySQL Yes Yes
PostgreSQL Yes Yes
Payment Types Support
4 of 6 4 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers Yes Yes
Wire Transfer No Yes
Webmoney No No
Bitcoin Yes No
Second

Second

Winner

Winner