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4.8
SUPERB!
  • User Friendly
    4.8
  • Support
    4.9
  • Features
    4.8
  • Reliability
    4.9
  • Pricing
    4.8
Write Review
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PlanetHoster Reviews and Expert Opinion

Pricing Range

Shared Hosting $6.04 - $13.42
Cloud Hosting $60.49 - $266.19

Data Centers

Andrew James

Pinned Review

Andrew James,
4.8
I just use their entry level hosting package, but it works well for me. It is up and running at all times and I don't have to do anything when it does go down (which is rare). They seem to monitor the...Read Moreir systems well so they can respond to issues fast. This is the third hosting company I have used in France and I'd say it is the best one.Less

Reviews

Harsányi Ernesztina
Harsányi Ernesztina from Spain,

I'd like to thank you for this quality service.

5.0
I have been with Planethoster for around 3 years now, I have found the support and customer service to go above and beyond and I would not change my hosting service ever, I've had a great experience with this host and my sites hav...Read Moree always been great on uptime. So I'd like to thank you for this quality service.Less
Charles Fuller
Charles Fuller

I love these guys!

5.0
Twice I have been so frustrated trying to set up my website. I don't have the knowledge/skills. Both times, I contacted technical support and they saved the day, and so quickly! I love these guys!
Inunnguaq Jakobsen
Inunnguaq Jakobsen from Canada,

It's a pleasure to work with.

5.0
I have signed up all my clients to Planethoster and have never had an issue. They have the quickest most knowledgeable and helpful customer service I have ever had the pleasure of interacting with. Highly recommend them, no need to spend time reading reviews. These guys are it!
Paulette Renfurm
Paulette Renfurm from Turkey,

I would like to recommend planethoster platform to everyone.

5.0
I would like to recommend planethoster platform to everyone.
Great customer service and amazing functionalities of the platform. It's suitable almost to implement any idea on your website.
Do not hesitate to sign up for their service.
Dan Miller
Dan Miller from Canada,

False advertising and customer harassment

1.0
I've used to praise these guys for many years, but lately everything went sideways. From falsely advertising unlimited disk space (in actually limited to 100 GB) to harassing clients over a 50 MB file and suspending their accounts...Read More. You read it right, if you have a file that is over 50 MB they could automatically suspend your account without notice. Happened a couple of times, and it was a log file that was part of the WordPress and WooCommerce.
Terrible support, barely write in English. Servers go down pretty often without explanation, by the time they respond the "website is live, we don't see an issues".
Their latest UI changes are terrible and they use customers to test their unfinished products, such as NOC, they recommend using NOC over cPanel, while it has tons of bugs and doesn't have basic functionality of a cPanel.
Clients sometimes got banned from their own website due to some "whitelist issues".
I can go on and on about other issues.
I have been understanding for a very good while, but their latest harassment and threats of suspending my account because of having a temporary surge of 150GB is simply unacceptable.
They can easily host 150GB of data, as I've been doing it for 3 years already, sometimes the websites I develop go over 100 GB, but all of a sudden they have a hostile attitude towards their loyal users and affiliates and choose to harass them and suspend accounts.
In 2018 you were great. In 2022 you are no more.
Goodbye PlanetHoster.
Less

Expert Review

Max Ostryzhko
Max Ostryzhko
Hosting Expert

Expert Overview

Web Hosting & More Since 2007

PlanetHoster has been in business since 2007 and they have grown quite well over that time.  This is thanks largely to their high quality hosting services that they offer to customers throughout North America and Europe.  They currently have over 40,000 customers serving more than 100,000 websites.

Their data centers are in Montreal, Canada and Paris, France.  In addition to web hosting they also offer domain name registration, SSL certificates and other general web services.

8.1
Good
Rated by Max Ostryzhko
  • User Friendly
    9
  • Support
    8
  • Features
    7
  • Reliability
    8.5
  • Pricing
    8

Uptime & Reliability

Quality Web Hosting

They don't offer any type of uptime guarantee that I was able to find, but their hardware is all very high end.  You'll also get solid state drives for most things, which adds significantly to your site's reliability. The data centers they operate from are all state-of-the-art and have multiple layers of redundancy built in to help avoid down time.  Of the people on social media and other places I looked I did not find any significant complaints about downtime either, which is a good sign.

Features

Simple Features

The features from this company are quite good, though the lists are very simple.  For advanced webmasters who know what they are looking for it takes a little too much digging around to find the details of each package.  Once you do get to them, however, they are quite reasonable.

The shared hosting starts at 60 gigs of disk space, unlimited bandwidth and unlimited domains.  They just list this one base package for shared hosting, which is somewhat odd.  For VPS solutions they offer all solid state drives, which is very nice.  They also have options for multiple CPU cores and unlimited bandwidth. Finally, their dedicated servers provide you with eight cores and 48 gigs of RAM.  You'll also get two SSD's and 2 SAS drives.

Support

Somewhat Limited Information

The tech support seems to be good from what I can tell, but they don't provide too much information about it on their website.  They provide a phone number and at least some hours of live chat, but that is all they say.  I didn't see any knowledge base or FAQ to learn more about hosting.  They also didn't provide details about where their support is located.

Pricing

Simple Pricing Structure

The pricing starts at just 6 Euro per month for the shared hosting package that they offer.  If you move to a VPS it starts at 44.99 Euro.  This is a fairly high end VPS so the price is fair for what you're getting. Finally, the dedicated servers start at 250 Euro per month.  Once again, this is for a very powerful machine so the price may be high but it is not unreasonable.   It would be nice if they offered more packages to give you more pricing options.

Summary

Good Quality Hosting Provider

Overall this is a good option for quality hosting.  You'll be happy with the level of service you get, their support is nice and they have a good reputation for quality hosting.

Pros:

  • Easy to Understand Options
  • Powerful Servers
  • Good Reputation

Cons:

  • Very Limited Package Options
  • No Uptime Guarantee

 

PlanetHoster Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
World Platform Unlimited Unlimited cPanel Unlimited $6.04 9.4 Details
HYBRID MULTI 60 GB Unlimited cPanel Unlimited $8.94 9.8 Details
HYBRID UNLIMITED Unlimited Unlimited cPanel Unlimited $13.42 10 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Starter 60 GB 2 cores 4 GB Unlimited $60.49 10 Details
Recommended 160 GB 4 cores 8 GB Unlimited $102.84 9.9 Details
Powerful 480 GB 24 cores 16 GB Unlimited $266.19 10 Details

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