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Phurix vs Hostwinds

Comparison
Compared options Visit Phurix Visit Hostwinds
Pricing
9 hosting plans 32 hosting plans
Starting price $2.45 / month $4.99 / month
Free domain Yes Yes
Coupons No 2 coupons
User Ratings
2.0
4.7
Reliability 2.0
4.7
Pricing 2.0
4.7
User Friendly 3.0
4.7
Support 1.0
4.7
Features 2.0
4.7
User Reviews
1 review 1152 reviews
Latest positive review No reviews yet
I am fully satisfied
Silvano Berardi,
10
Your sites will be in good hands, dudes. Personally, I'm a fully satisfied Hostwinds customer. They are rock. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available soft... More aculous addon in the Cpanel. Well done! Less
Latest negative review
Very Poor Support
John Irvine,
4.0
Recently my client and I both lost our email services on a phurix host. It was reported to normal support and through their 'urgent' support route but their response was nothing, not even an acknowledgement. 10 days later and... More many emails from us and still no response.
I was on the basic personal option but my client was on small business level option and loss of emails was a serious issue for them so we had no choice but to move to another host. I changed our MX records to point to the new host and got our email functionality back instantly, then I redirect our nameservers. This issue was not the only time we've had poor support so moving hosts had already been discussed; this was the final straw though.
The new host is fastcomet.com and actually worked out cheaper than phurix as we're combining our domains onto the one host, but price is not the main concern, it's the support and so far it has been very good from fastcomet, with a support ticket and online chat options available - something that phurix used to have but dispensed with several years ago unfortunately.
Also their claimed 100% reliability is only on the network connectivity - it doesn't include server downtime!
There may be a solid reason for their total lack of support but as we don't know what this is we didn't have much choice; they've hosted several domains for me for over 10 years but loyalty only goes so far, bye bye phurix.
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Worst Support ever
Motaz Hakim,
5.2
I've moved from Shared hosting to Managed Linux VPS
The support team is sucks, i felt that I'm an auditor or QA on their jobs
They don't validate the requests.
For example, I've asked to only allow access to specific ports to... More only 1 country,
so all they did is added the country 2 letters in the CSF config page and added allowed ports to this country
and they didn't remove the ports from TCP_IN section , it means there's no restrictions here, all they did is like confirming allowing my country !!
so this ticket toke 6 hours, and ended up sending them the instructions how to do it , so !!
another issue, VPS assigned with IP address, this IP address was blacklisted on 3 major RBLs and outlook is blocking this IP too, and when i asked them to change it since we need a clean IP because we gonna sent emails from it, they said, it's extra cost option to change it ! and no gurantuee that new IP will be clean, why should i get a VPS with blacklisted IP ?
another topic
i tried to delist our ip from all blacklisted RBLs and outlook too,
but we faced a new issue, that our emails is not delivered in stays in queue for days
because our server lost connection with the remote mail server we are sending emails to.
Support answer: the remote server blocks your IP, talk to them to unblock
---
another topic, suddennly with no warrnings your server CPU usage go to 100% with no running prcoess !!!
so you open a ticket and wait 2 hours for an answer that it's fixed !! node issue !!!!!! sorry for inconventict
---
another major issue happened with Hostwinds
our VPS in server in Amsterdam,
after we migrate our emails/website from shared hosting to this hosting
we bought a volume storage 100GB and attached it to the server, and moved all emails files on it 70GB!
a history of emails a 7 years history. and everything was good for 3 days and at 4/10/2021 the say facebook was down, the amsterdam server had a network issue at 10PM and we lost all the the connections with the VPS
no way to day anything .. so i've opened a ticket and got no answer, go to live chat and got informed that there's network issue in amsterdam server, and we got access at 12AM but our CPU usage was 100% with no process running
and i toke screenshot from control panel that shows CPU usage and storage usage was 68% of 100GB
they sent me at 2 am a reply that the issue was fixed and they sent me a screenshot from the same cpu usage | storage usage
and i found that storage usage was 1% !!!!!!!!!!!!!!!!!!!
i replyed to the ticket .. WHERE OUR EMAILS !!!
i supposed to sleep that time 2AM because i've work tomorrow at 8am need to wake up
and i couldn't sleep till they fix the server .
and got no replies, so i went to live chat and i'm fired !!!
from 2 am to 6 am all they said they don't know what happened to the volume storage and filesystem corrupted, maybe you got hacked !!!
WHAT THE HELL, GOT HACKED !! how ?? the server connection was down, and if we got hacked, the hacker will go the cloud volume and corrupt the file system ???? talk in more logic !!!
support answer, they have nothing to do with it , network issue won't affact the filesystem of the volume storage!!
and it's my fault that i didn't subscribe for backup plan!!!
when i asked is the backup plan includes volume storage ,and the golden answer: NO!
so we lost 7 years of emails history and they do nothing !!!
final conclution
Stay away from Hostwinds,
Support are sucks
Server Prices are very good, but no stability, no uptime 99.999999 like they said
alot of down times
delay in support reply on ticket
you need to validate every request with your self
Totally sucks
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Shared Hosting
3 plans from $2.45 to $12.13 6 plans from $6.74 to $14.24
Under $4

Personal

$2.45 / MO
  • Space: 100.04 MB
  • Bandwidth: 10.04 GB
  • Panel: cpanel
View Personal plan
No
Under $8

Family

$6.10 / MO
  • Space: 1 GB
  • Bandwidth: 30 GB
  • Panel: cpanel
View Family plan

Basic

$6.74 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Basic plan
Over $10

Small business

$12.13 / MO
  • Space: 2 GB
  • Bandwidth: 60.01 GB
  • Panel: cpanel
View Small business plan

Advanced

$8.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 4
View Advanced plan
VPS
3 plans from $19.40 to $77.60 16 plans from $4.99 to $42.74
Under $4 No No
Under $8 No

Unmanaged Linux VPS Hosting 1

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Unmanaged Linux VPS Hosting 1 plan
Over $10

Silver

$19.40 / MO
  • Space: 4 GB
  • Bandwidth: Unlimited
View Silver plan

Fully Managed Linux VPS Hosting 1

$8.24 / MO
  • Space: 30 GB
  • Bandwidth: Unlimited
View Fully Managed Linux VPS Hosting 1 plan
Dedicated Server
3 plans from $77.14 to $140.10 1 plan from $179.00 to $179.00
Under $4 No No
Under $8 No No
Over $10

Entry

$77.14 / MO
  • Space: 512 GB
  • Bandwidth: Unlimited
View Entry plan

Dedicated Servers

$179.00 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Dedicated Servers plan
Cloud Hosting
No
3 plans from $4.99 to $328.99
Under $4 No No
Under $8 No

1 CPU 30GB

$4.99 / MO
  • Space: 30 GB
  • Bandwidth: 1 TB
View 1 CPU 30GB plan
Over $10 No

2 CPU 100GB

$28.99 / MO
  • Space: 100 GB
  • Bandwidth: 2 TB
View 2 CPU 100GB plan
Resellers
No
4 plans from $5.24 to $10.00
Under $4 No No
Under $8 No

Basic

$5.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Basic plan
Over $10 No

Ultimate

$8.24 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Ultimate plan
SSL
No
2 plans from $75.00 to $150.00
Under $4 No No
Under $8 No No
Over $10 No

1 YEAR

$75.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View 1 YEAR plan
Data Centers
1 of 6 1 of 6
North America No Yes
Europe Yes No
Asia No No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 4 of 6
Live Chat No Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes No
Video guides Yes No
Knowledgebase Yes Yes
CMS support
5 of 9 4 of 9
WordPress Yes Yes
Managed Wordpress No No
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Fantastico Yes No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
0 of 7 3 of 7
PHP No Yes
Java No No
Python No Yes
Node.js No No
Django No Yes
Perl No No
Ruby on Rails No No
Database Support
0 of 3 3 of 3
MongoDB No Yes
MySQL No Yes
PostgreSQL No Yes
Payment Types Support
0 of 6 4 of 6
PayPal No Yes
Credit Card No Yes
Moneybookers No Yes
Wire Transfer No No
Webmoney No No
Bitcoin No Yes
Second

Second

Winner

Winner