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NetFirms vs Hostinger

Comparison
Compared options Visit NetFirms Visit Hostinger
Pricing
6 hosting plans 17 hosting plans
Starting price $4.95 / month $1.39 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.6
4.6
Reliability 2.0
4.5
Pricing 2.0
4.5
User Friendly 1.5
4.5
Support 1.5
4.5
Features 1.5
4.5
User Reviews
12 reviews 2402 reviews
Latest positive review No reviews yet
They are best
Qasim Iqbal,
10
I was on go daddy and someone suggested me from India. I cam to Hostimger and they have changed my life. I am worried less. and they take care of my site. If you are a master or less knowledgeable choice Hostinger.
Latest negative review
Deceptive Billing Practises
MJ Watson,
2.0
When I purchased a business hosting plan with unlimited (ie. FREE) web domains nearly 10 yrs ago, I felt it was a good deal. I auto renewed my domains under the hosting plan and continued this way for some time. However af... More ter a number of years I realized the value I was getting for the money was not equal to what other services were providing so I started to slowly migrate my services away from Netfirms. This spring, I began working on preparing the final migration of my last two domains that are actively hosted on the platform. Turned all the domains to manual bill and rec'd auth codes to transfer them elsewhere. Rec'd email confirmations of this from Netfirms and even a email reminder that my domains would expire if I didn't take immediate action. This happened on May 3 2021. Unbeknownst to me, on May 13, 2021 Netfirms billed me for hosting while having ZERO domains under their platform!! Let me repeat...I had ZERO domains under my profile and the last two that I transferred out were acquired free under the hosting plan. I never paid extra for those domains to renew annually as they were tied to the hosting. Their deceptive billing knowing that I had zero domains to host on their platform triggered a negative balance with Paypal, which is how I had my billing set up. Eventually this caused my Paypal account to be locked as I wasn't aware of this outstanding payment as I believed my services ported out. When I brought the matter up to Netfirms asking for full refund/partial credit for the time remaining, in true fashion they tried to blame ME for not calling them to cancel the hosting plan!!! WTF? What is a backend self-service portal for?? If I move a domain which is directly associated to the hosting plan, then that should trigger the hosting plan to also stop or at least some sort of email communication that my hosting plan would be disrupted. But that must be too hard to implement or at least show some level of customer service or care...Then they tried to say that I had 30 days for a money-backed guarantee had I called about this sooner...yah right. Oh, and to actually locate the screen where you can cancel your subscription is buried so deep without any direct /accessible link proves that they want to make it extremely difficult for you to cancel. When you select the immediate cancellation option, coincidentally no where does it say your billing will also stop immediately. 10+ yrs loyalty and this is what you get. Stay away from them. not worth the headache and they are too damn expensive compared to what you can get elsewhere. Less
Terrible TOS or offshore management
jose hernandez,
2.0
Terrible TOS or offshore management
August 24th, 2021
Service was OK for a few months, most of the tech support requests were answered with "Here is a page how to do it, do it yourself". Lucky I was able to make my own chang... More es.
We host reviews to businesses and people who work for government and the courts.
A dishonest party did not like that we listed their work info (which we copied from their work website)
Thus the dishonest party claimed we posted "private info of a person" to our pages (untrue, in fact this info is all over Google with Google reviews.
We sent screenshots and links to where this info was copied from
However Hostinger ignored us, did not respond, they just suspended our account, this happened several times for 2 domains, all the same complaint and issues. They claimed we violated their TOS and pointed to "terror" as what we did to this person.
We had no choice but to move our sites and domains, where "the next host had no problem". I think part of the problem is Hostinger staff have poor English ability so they did not understand what they were told and instead of trying to understand they just agreed with the dishonest party and suspended their own customers account.
We have written several emails and messages to ask for a refund for the unused services but they ignore us and come back with silly, "you are right" but we did what he had to do BS.
While they get most of their clients from low balling low prices, the custom Cpanel set up is a nightmare and used to stop you from migration away from them. Things are not in normal places and it's over complicated not better than Cpanel.
Once they know you're not happy they ignore you
Tip for consumers:
They will bill extra for each SSL, Not offer Tech support, instead send you to their document pages to figure it out on your own.
Premium Shared Hosting
.com
Auto renewal enabled
Active
12 months
2021-11-24
-13%
$107.88
More actions
Domain
Auto renewal enabled
Active
12 months
2021-12-12
$12.99
More actions
Domain Privacy Protection
Auto renewal enabled
Active
12 months
2021-12-12
-28%
$5.00
More actions
SSL Instal
Products used:
Premium shared hosting
SSL certs
Cloudflare Protection
Domain registration
Less
Shared Hosting
3 plans from $4.95 to $14.99 3 plans from $1.39 to $3.99
Under $4 No

Single Shared Hosting

$1.39 / MO
  • Space: 30 GB
  • Bandwidth: 100.04 GB
  • Panel: cpanel
  • Number of Sites: 1
View Single Shared Hosting plan
Under $8

The PLUS Plan

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View The PLUS Plan plan
No
Over $10

The ADVANTAGE Plan

$9.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View The ADVANTAGE Plan plan
No
VPS
3 plans from $33.00 to $100.00 8 plans from $3.95 to $77.99
Under $4 No

plan 1

$3.95 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View plan 1 plan
Under $8 No No
Over $10

512

$33.00 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View 512 plan

plan 2

$8.95 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View plan 2 plan
Cloud Hosting
No
3 plans from $9.99 to $69.99
Under $4 No No
Under $8 No No
Over $10 No

Startup

$9.99 / MO
  • Space: 200 GB
  • Bandwidth: Unlimited
View Startup plan
Website Builder
No
3 plans from $3.90 to $14.90
Under $4 No

Unleashed

$3.90 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Unleashed plan
Under $8 No No
Over $10 No

eCommerce

$9.90 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View eCommerce plan
Data Centers
3 of 6
North America Yes
Europe Yes
Asia Yes
Oceânia No
South America No
Africa & Middle East No
Support Services
4 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No No
Video guides No No
Knowledgebase Yes Yes
CMS support
3 of 6 5 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento No Yes
Softaculous No No
PrestaShop No Yes
OS Support
1 of 2 1 of 2
Windows/ASP.NET No No
Linux Yes Yes
Language Support
3 of 8 3 of 8
PHP Yes Yes
Java No Yes
Python Yes No
Node.js No Yes
Django No No
Perl Yes No
Ruby on Rails No No
ASP.NET No No
Database Support
0 of 3 3 of 3
MongoDB No Yes
MySQL No Yes
PostgreSQL No Yes
Payment Types Support
1 of 6 3 of 6
PayPal Yes Yes
Credit Card No Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No Yes
Second

Second

Winner

Winner