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GoDaddy vs Knownhost

Comparison
Compared options Visit GoDaddy Visit Knownhost
Pricing
21 hosting plans 34 hosting plans
Starting price $4.99 / month $3.47 / month
Free domain Yes No
Coupons No 2 coupons
User Ratings
1.5
4.9
Reliability 1.5
5.0
Pricing 1.7
4.8
User Friendly 1.5
4.9
Support 1.4
5.0
Features 1.5
4.9
User Reviews
568 reviews 338 reviews
Latest positive review
Nice Hosting
Muzaffer Bhat,
8.8
I host a blog site http://digitalbhat.com with GoDaddy and found it satisfactory. I recommend this host to all on merit basis and overall experience I had with the service provider.
Excellent service
Emiliano Carrillo,
10
I'm a Knownhost customer, since April 2008.
The best service, safe, stable, always online. Excellent quality.
Technical support is the best.
Good price, but I would like a lower price on VPS, however, quality, security, speed... More , and stability are the most important and knownhost.com has it. Less
Latest negative review
Please Read if you're with Godaddy or thinking about using them - Warning !
SHAHID MALIK,
2.8
I have been a customer of Godaddy since 2013 without too many issues. Might be because I've not really utilized my products as much as I could have.
Now I have had my company website running via a Wordpress package for the p... More ast couple of years. Within the last few months, I've been noticing more errors, time offline etc. Its been causing all kinds of issues to me having this downtime.
You can only truly judge a company on how good they are, and how they deal and resolve problems when they arise, what mechanisms they have in place to support their customers as any good organisation should have. I spoke to the customer svc team on many occasions and they've always been good generally BUT the last few times , being offline has been causing me major problems.
I was getting put offline more and was told that there was an Issue from Godaddy with hosting space etc and They're working on it . no firm dates, times for a solution.
Please note that my site is an e-comm subscription based website and my ONLY source of business now. I was told that I can upgrade my plan but would need to pay for migration even though they know it's an issue on their side which can take upto 10 days ! and that's it.
I put in a complaint email and on the 9th Sept and spoke to someone at the end of the month. During this period again , my site had come offline.
During this period too, I had developers working on the site who were having major problems updating custom code work, and uploads that should have taken 30 mins or so, spanned over days with more cost and no website either, they were also onto Godaddy tech support and got fed up. My site disappeared yet again and this time so did the backup restore points ? functions that I had just been using and have used on a regaular basis, meaning that all the work that I had paid for, custom code and customer accounts had also gone ! My site reverted back to a version from August ?! when I had used this feature a few days prior and it worked and I had no issues. There has been error after error and I have lost out on so much time and business etc. My business was falling off a cliff YET Godaddy did not have the empathy or customer support to respond with a reasonable and timely solution for all my lost time and revenue . There are still errors occurring with them but I've completely lost the will to carry on chasing them, Hence this write up and further action that I'll be taking. If you have a business that relies 247 on being online, an ecom site etc
AVOID GODADDY LIKE THE PLAGUE . Small businesses have it hard enough without organisations like Godaddy making it 10 times harder.
Please look elsewhere for your web support etc.
I will do my upmost to raise awareness so other businesses do not face such a diabolical situation.
Less
Dreadful support - site down for 3 days
Tony Featherstone,
2.8
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email alerting me to the files that were malicious. I deleted all of them except one (which I missed by mi... More stake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs. Less
Shared Hosting
6 plans from $5.99 to $39.99 3 plans from $3.47 to $9.97
Under $4 No

Basic Shared Hosting

$3.47 / MO
  • Space: 5 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Basic Shared Hosting plan
Under $8

Economy

$5.99 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Economy plan

Standard Shared Hosting

$6.47 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 5
View Standard Shared Hosting plan
Over $10

Ultimate

$12.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Ultimate plan

Professional Shared Hosting

$9.97 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Professional Shared Hosting plan
VPS
4 plans from $4.99 to $69.99 10 plans from $5.00 to $100.00
Under $4 No No
Under $8

Enhance

$4.99 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View Enhance plan

Entry Unmanaged VPS

$5.00 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View Entry Unmanaged VPS plan
Over $10

Launch

$19.99 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View Launch plan

Entry Plus Unmanaged

$10.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View Entry Plus Unmanaged plan
Dedicated Server
8 plans from $129.99 to $399.99 11 plans from $49.00 to $373.00
Under $4 No No
Under $8 No No
Over $10

DS-32

$129.99 / MO
  • Space: 4 TB
  • Bandwidth: Unlimited
View DS-32 plan

Dual Intel Xeon E5620

$49.00 / MO
  • Space: 240 GB
  • Bandwidth: Unlimited
View Dual Intel Xeon E5620 plan
Cloud Hosting
No
4 plans from $50.00 to $120.00
Under $4 No No
Under $8 No No
Over $10 No

Basic Cloud

$50.00 / MO
  • Space: 60 GB
  • Bandwidth: 2 TB
View Basic Cloud plan
Website Builder
No
2 plans from $5.98 to $9.98
Under $4 No No
Under $8 No

Entry Level WordPress

$5.98 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View Entry Level WordPress plan
Over $10 No

Business Level WordPress

$9.98 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View Business Level WordPress plan
Resellers
No
4 plans from $6.97 to $27.47
Under $4 No No
Under $8 No

Basic Reseller Hosting

$6.97 / MO
  • Space: 25 GB
  • Bandwidth: 800.05 GB
  • Panel: cpanel
View Basic Reseller Hosting plan
Over $10 No

Standard Reseller Hosting

$9.97 / MO
  • Space: 50 GB
  • Bandwidth: 1.17 TB
  • Panel: cpanel
View Standard Reseller Hosting plan
SSL
3 plans from $63.99 to $135.99
No
Under $4 No No
Under $8 No No
Over $10

Standard SSL DV

$63.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Standard SSL DV plan
No
Data Centers
2 of 6 2 of 6
North America Yes Yes
Europe No Yes
Asia Yes No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
6 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes No
Email Support Yes Yes
Forum Support Yes Yes
Video guides Yes No
Knowledgebase Yes Yes
CMS support
5 of 9 8 of 9
WordPress Yes Yes
Managed Wordpress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Fantastico No Yes
Softaculous No No
PrestaShop No Yes
Zen Cart No Yes
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
0 of 7 5 of 7
PHP No Yes
Java No Yes
Python No Yes
Node.js No No
Django No No
Perl No Yes
Ruby on Rails No Yes
Database Support
0 of 3 2 of 3
MongoDB No No
MySQL No Yes
PostgreSQL No Yes
Payment Types Support
2 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner