FastComet vs. InterServer 2019

customer service. I honestly can't compare their service to any of those guys. I don't think I've EVER waiting more than 45 seconds to chat with a tech. YEP, 45 SECONDS!!! Also, they help with everything and the things the tech can't fix gets sent via a ticket and they answer just as fast. They are AMAZING!

ojects. their support is very friendly and was always in handy to help. one of our eCommerce website: https://leadsblue.com/ was been hosting their only on the $6 vps plan with out been any issues from since many months.
Regards,
Luther Johnson.

when you need further help, things that go beyond basic support.
For example, I have a hosting plan with a domain. Then I decided to buy an extra domain pointing to the primary. During the renew, they charged me for the secondary domain, which was already paid. I contacted their support and the answer was that the invoice was correct. They just solved the problem after a couple days.
I also renewed ID domain protection, which wasn't applied til I manually check the whois 2 months after the renewal.
I also had problems with e-mail SMTP server. They took about a month to fix the problem with their "spam bot". In the meanwhile, all registering/store/password recovery mails wasn't being sent what caused me a lot of problems.
They also sell the plans as "unmetered traffic", what isn't true in fact. They offer 30-60-90 gb on their plan, but if you don't pay attention, you will need to pay extra money for an upgrade.
Their memcache solution worked only for 2 months. I don't know why but I already asked them to turn it on about 3, 4 times before simply ignore the function and leave my website without this function.
I also asked them, when I bought the secondary domain I mentioned, to leave it working with URL masking, what never worked. The domain only worked, after many requests, as a 301 forwarding.
So I just recommend this hosting provider if you have a small website or if you gonna use it for testing purposes. If you need more than the basics from support or if you are planning to run a business with them, forget about or you gonna have a headache

day to answer
Money does not come back .. you pay do not find support - ask to stop service - no money no answer
You will not get real resources
Continuing problems
You serve yourself - do not expect any help
If you are looking for problems this is the best company for problems
I bought
Shared bad hosting and server
I pay twice
  Problems persist and the sites do not work
You can not access the control panel
You lose your article and posts
You can not post
Links do not work
You will lose your time and money and will lose your site