Cloudways Reviews and Expert Opinion

Based on 126 reviews in 2 languages
9.2
SUPERB!

Customer score for Cloudways

  • Reliability
    9.3 / 10
  • Pricing
    9.0 / 10
  • User Friendly
    9.1 / 10
  • Support
    9.3 / 10
  • Features
    9.1 / 10

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Cloudways User Reviews

Language
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Randy Lee
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 8.0
9.6
NEW

Very Responsive

Service used: Cloud
These people are seriously responsive to inputs and support requests. They have a crowd "Do this next" thing which helps in forming their direction. They are also very transparent about any problems they are having. Scale your sit... Read More
Bijendra Mohan
India
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Tension Free Hosting

Service used: Cloud
I am using Cloudways for more then an year. It made our website two to three times faster than previous host (bluehost, hostgator).
Some pros of this hosting
1. Fast performance
2. Backup and restore (so easy and tension free)
... Read More
Muhammad Rifqi
Indonesia
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 10
9.6
NEW

Almost 2 Years Using Cloudways and Never Consider Any Alternatives

Service used: Cloud
I'm running a several digital media sites reaching more than 10 million monthly visitors, and I'm very satisfied with their service. Live chat support is really helpful. My wordpress performance is much better than previous host and the user interface is easy to learn for non techies like me.
Dev Dev
India
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 8.0
9.2
NEW

one of the best support out there in the universe

Service used: Cloud
Cloudways support is always available on chat.
Their answers are to the point and concise.
No BS
No guess-estimate answers
Patient
Always provides a solution at one shot
Letty Flatt
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 6.0
  • Support 10
  • Features 10
9.2
NEW

Very good service

Service used: Cloud
I recently migrated to Cloudways from Bluehost. My site speed now makes Google happy. I am a creative--not a technical person so I need a lot of help. They are very good in live chat. Sometimes we have to go back and forth because... Read More

Typical Cloudways Prices

Service Monthly Price Range
Cloud Hosting $7.00 - $36.04 5 plans
The Services & Prices are taken from www.cloudways.com

Cloudways Expert Review 2017

Written by: Ilya Hazanov

Cloudways Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
9
Rated by Ilya Hazanov

Applications hosting platform

CloudWays is a cloud platform hosting company offering ease-of-use application hosting options in order for you to focus on developing your web application and business while they focus on the hosting side. They claim to offer a one-stop shop for all application hosting needs while focusing on simplicity and ease-of-use. They have worked with a number of companies in hosting their applications and have a wide range of clients from all over the world. With servers in Spain and Dubai, they are definitely focused on a global clientele base. As a Cloud based web application hosting company, Cloudways offers managed cloud hosting options for you to easily run your applications and focus on your business instead of focusing on running the site or application itself. Their managed hosting services include Magento, WordPress and Joomla to name a few, and they also offer a number of additional services such as email, DNS, and load testing to offer higher quality services based on your needs.

Uptime & Reliability

Compare
9

Good quality hosting

Cloudways guarantees a 100% faster page load time than competitors based on their multilevel configuration for hosting your applications. There are no complaints about downtime that I can find on their social media pages, or on any other hosting reviews so there is no reason to think you would have any trouble in this area.

Features

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9

Only cloud hosting available

As a Cloud based hosting company, Cloudways offers only Cloud hosting services for building websites and applications. They tout ease-of-use and one-click set-up with all of their options, and their packages come with many features to help you focus on your business rather than running your website. Their VMAN stack configuration guarantees a 40-50% better page load time than regular hosting services, and speeds like that will keep your website running smoothly. All of their Cloud servers are dedicated servers giving you complete control, and offer 1-click SSL management. Additionally, they offer automatic patching to update servers and operating systems. All servers and applications are also behind a secure firewall to prevent unauthorized access and hacking attempts. Additional features include unlimited domains, email add-ons, managed servers, multiple application deployment, and 15+ key metrics monitoring.

Support

Compare
9

Customer focused support

This company seems to have a very reliable 24/7 support network. They have 24/7 live support, and while I was browsing the site a “We are online” bubble was constantly hovering in the bottom corner in case I needed any help. They have 24/7 live chat and ticket support, as well as options in customers’ control panels and dashboards. They keep a running tab of tickets answered, and seem to rate very highly in their support rating. Additionally, they have a knowledge base in case you would care to browse for answers on your own

Pricing

Compare
9

Plenty of pricing options at typical prices

Cloudways offers multiple package options in a variety of memory sizes based on your personal or company needs. Their smallest package comes with 20GB of memory and 1 TB of bandwidth for only $5 a month, which is quite reasonable for a cloud-based application hosting site. Their two smallest packages come with a 14 day free trial in addition to free premium support and unlimited applications. They offer package options with up to 480GB of memory and 8TB of bandwidth, and depending on your budget, this gets very pricey, but you do get what you pay for. If you need even more options, they have a link for you to click for an inquiry into more customizable options. With all of their options they offer a 30-day money back guarantee.

Summary

Hosting focused on cloud solutions for app developers

Cloudways offers a very thorough application hosting service for customers to focus on their businesses and application development. Their managed options take care of all technical issues and the 24/7 live support team is there for any and all issues and concerns customers may have. They work in connection with a number of global companies and have a fairly high customer satisfaction rate for application hosting companies. Pros:

  • All-inclusive package options
  • Global customer base
  • Many package options to choose from

Cons:

  • Only cloud based hosting options
  • Focused only on web applications so if you want to host a general website, this is not the company for you
Read the full expert review Visit Cloudways See plans & pricing

Cloudways Prices, Plans & Features - 2017

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
DigitalOcean Starter Plan 20 GB 1 x 1.00GHz 512 MB 1 TB $7.00
Vultr Starter Plan 25 GB 1 x 1.00GHz 1 GB 1 TB $11.00
GCE Starter Plan 20 GB 1 x 1.00GHz 2 GB 2 TB $34.17
AWS Starter Plan 4 GB 1 x 1.00GHz 2 GB 2 TB $36.04
KYUP Containers 20 GB 1 x 1.00GHz 1 GB 2 TB $21.11
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Server Locations

London San Francisco Singapore New York Amsterdam Frankfurt am Main Toronto Seattle Los Angeles Chicago... More

A few words from Cloudways

Cloudways is an intuitive cloud hosting platform, that enables novices, bloggers, designers, developers and agencies to easily manage and deploy applications on DigitalOcean, Amazon EC2, Vultr, Google and KYUP Containers. What Cloudways does is optimize and setup all the necessary software on the DigitalOcean, Amazon EC2, Vultr and Google servers. You don't have to worry about installing Linux, MySQL, PHP, Varnish, Memcache, Apache, Nginx and other scripts on the servers. Prices start at $5/month. Features of Cloudways Platform: Installation 1- Selection from DigitalOcean (5 data centers) and Amazon EC2 servers (8 data centers) 2- One Click Application Installs (WordPress, Magento, Drupal, Joomla, Prestashop, support for all php based applications) 3- Server scaling, based on bandwidth, hard disk space, processor and RAM. 4- Billing on hourly basis. Server Features 1- 15 real time monitoring features. 2- Vertical Server Scaling 3- Service Management (Nginx, Varnish, MySQL, Apache, Memcache...) 4- Advance Server settings (Upload size, execution limit, memory limit etc.) 5- SSL Certificate Configuration 6- Automatic Backups 7- Server Addons (Email settings) 8- Dedicated IP 9- Unlimited Domains 10- Unlimited Application Installations Application Management 1- SFTP connection 2- Dedicated MySQL Database 3- Application Restore 4- Application and Server Cloning 5- Git Integration and Deployment Via Git All servers are automatically updated and patched as soon as new updates are available.

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