Liquid Web Reviews and Expert Opinion

Based on 68 reviews in 2 languages
9.4
SUPERB!

Customer score for Liquid Web

  • Reliability
    9.7 / 10
  • Pricing
    9.0 / 10
  • User Friendly
    9.6 / 10
  • Support
    9.5 / 10
  • Features
    9.4 / 10

Detailed Scores / Summary

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Sandy E. Rivers
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

BEST EVER CUSTOMER SERVICE

Service used: Dedicated Server
I'm late in this review which disqualifies me from any advantages offered before or on January 3, 2018. That's not important, but letting you know how GREAT Liquid Web really works hard for you is important.

You can't help but ...Read More
Hymer Menezes
Brazil
  • Reliability 8.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
3.2
NEW

Was good

Service used: VPS
I had been a customer of Rackspace Cloudsites for over 10 years and was always very satisfied. However when Liquiweb took over the service early last year, problems began to mount. First you have not 1 but 3 control panels with wh...Read More
Nicholas Bridges
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Happy Customer For Years!

Service used: VPS - Cloud VPS 8GB
We've been with Liquid Web for almost 6 years now and wouldn't go anywhere else. Their support team has always been stellar to work with. I love that I'm able to chat with someone almost immediately whenever I come across an issue that I need help with!

Typical Liquid Web Prices

Service Monthly Price Range
VPS $59.00 - $219.00 4 plans
Dedicated Server $79.98 - $371.38 7 plans
Cloud Hosting $104.94 - $190.74 3 plans
The Services & Prices are taken from www.liquidweb.com

Liquid Web Expert Review 2018

Written by: Max Ostryzhko

Liquid Web Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    10 / 10
  • Support
    10 / 10
  • Features
    10 / 10
9.6
Rated by Max Ostryzhko

Quality over quantity is the name of the game for Liquid Web

With just 20,000 clients this is one of the smaller hosting companies, but despite this they own and operate three data centers, which are more advanced than many hosting companies many times their size.  They have also been open since 1997, so they clearly have a good handle on what they are doing. This is because Liquid Web is strictly focused on providing the best in class hosting to all their customers.

The majority of their marketing efforts go toward attracting large customers for their dedicated and cloud hosting services.  They do offer shared hosting too, but it is not really at an entry level price so the average person looking to start up a small personal site will likely want to look for a better deal somewhere else.  When quality, reliability and service are essential, however, this is one of the best companies around.

Uptime & Reliability

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10

Exceptional uptime guarantees with virtually no downtime

If you have any of their non-shared packages you will be given a 100% uptime guarantee.  What is unique here is that they offer you ten times compensation for any downtime you do experience.  For example, if your site is unavailable for 1 hour, you get 10 hours of credit to your bill.

In addition, they offer a 30 minute rapid hardware replacement service, so if a drive or other piece of your server dies; it will be fixed extremely quickly.

They also have premium data circuits from Verizon, Sprint and AT&T to help ensure redundancy from all their data centers.  The bottom line here is this is one of the most reliable hosting options in the world.

Features

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10

All features focused on providing high quality services

One of the first things to point out about LiquidWeb is that they are privately owned and have four data centers.  Three of them are all located in Lansing, Michigan and one is located in Phoenix, Arizona. This is somewhat unusual since most companies like to spread their data centers out when possible.

When you look at their entry level hosting packages, which are shared, you will see that they do offer top of the line shared hosting.  Even their most basic plan is going to be as good or better than the options available at most other hosting companies.

When you move up into VPS, dedicated or cloud hosting, however, you will really get into where this company is focused.  They have fully dedicated servers with single, dual or quad core CPUs.  You can also request custom servers if you need something specific.  Another key option is their ‘smart server’ package which essentially combines the benefits of a VPS or dedicated server with those of cloud hosting.

In addition to those packages you will get a number of other nice features such as a free domain name, and static IPs.

Support

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10

Extremely responsive and professional technical support

LiquidWeb offers ‘Heroic Support’ for any technical issues.  Their toll-free phone line is answered within 20 seconds on average, and dedicated and VPS customers have a 59 second answer guarantee.  They also offer 1 hour of credit if your call or live chat request takes more than six minutes to be answered.

They do have a self-help page that has a lot of information, though it seems to have been written for technical professionals as it is long and sometimes overly complex.

Pricing

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8

High end services for high end prices

LiquidWeb is certainly not trying to compete in terms of pricing.  They know that they are offering a much higher end product than just about all other hosting providers, and they will charge you for it.  While the prices are quite a bit higher than most other companies, you do get a superior service.

Everything from the tech support to the hardware and anything else you need is going to be provided for in a very good way.  If money isn’t a top concern and you want to enjoy hosting the way it should be, this is a great company to try.

Summary

Exceptional hosting for larger sites

You really won’t find higher end hosting than this.  They focus on quality every step of the way, which helps to provide extremely fast and reliable websites.  Of course, the price will be a concern to some, but for the target audience of this company it isn’t going to be a worry.

Pros:

  • Four data centers are owned and operated by LiquidWeb
  • High end data circuits from three major telcos
  • Great VPS and dedicated server options
  • Extremely responsive technical support
  • 100% uptime guarantee

Cons:

  • High price points
Read the full expert review Visit Liquid Web See plans & pricing

Liquid Web Prices, Plans & Features - 2018

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
40 GB 2 cores 2 GB $59.00
100 GB 2 cores 2 GB $79.00
150 GB 4 cores 4 GB $139.00
300 GB 8 cores 8 GB $219.00

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
256 GB 4 x 3.40GHz 16 GB $123.38
256 GB 4 x 4.20GHz 16 GB $197.78
256 GB 6 x 3.80GHz 16 GB $185.38
256 GB 16 x 2.10GHz 32 GB $247.38
2 TB 4 x 3.30GHz 16 GB $98.58
2 TB 4 x 3.10GHz 64 GB $79.98
2 TB 24 x 2.20GHz 3 TB $371.38

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
250 GB 4 x 3.60GHz 8 GB Unlimited $104.94
500 GB 4 x 3.70GHz 16 GB Unlimited $137.94
500 GB 6 x 3.80GHz 16 GB Unlimited $190.74
A Free Domain is included when purchasing any hosting service from Liquid Web
Submit a Liquid Web Coupon

Server Locations

Lansing Phoenix

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