LiquidWeb Reviews and Expert Opinion

Based on 39 reviews in 2 languages
9.6
SUPERB!

Customer score for LiquidWeb

  • Reliability
    9.8 / 10
  • Pricing
    9.2 / 10
  • User Friendly
    9.6 / 10
  • Support
    9.6 / 10
  • Features
    9.7 / 10

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LiquidWeb User Reviews

Language
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Mike Monnie
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Best hosting company I've ever used. Best performance, best user interface, best technical support

Service used: VPS
I've used Liquid Web for several years. I love their 24/7 online chat.

A few months ago I switched to TMD Hosting to save money but was not satisfied with their tech support. Often the tech support people didn't read my support...Read More
Rob Riggs
United States
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 10
9.6

love these guys

Service used: Dedicated Server
We have worked with 20+ hosting companies over the years, including some of the big guys with "fanatical support", and LiquidWeb is by far our favorite. We have 8 dedicated servers with them, and the value and support are great.
Prabhu Ganeshan
India
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Knowledgeable Customer Supporting Staffs

Service used: Dedicated Server
Liquidweb hosting is the best hosting provider I ever see because past six years I have been working in the hosting industry. I have a chance to use most of the hosting services for my clients. Before buy from those typical hostin...Read More
David Zatz
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Liquidweb “Dedicated Cloud”

Service used: Cloud
I have been using Liquidweb for my server for a few years now, following bad experiences with other services that claimed to have three “separate” backbone connections (all going through one router!), 24/7 service that had no clue...Read More
Brent Robbins
United States
  • Reliability 8.0
  • Pricing 8.0
  • User Friendly 8.0
  • Support 8.0
  • Features 8.0
8.0

LiquidWeb Hosting Rocks

Service used: Dedicated Server
I have been a client host LiquidWeb for many years. I have a cloud and dedicated server with them and also have clients that have their own dedicated servers too. I would highly recommend them for all your hosting needs.
Debarup Mukherjee
India
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Top Hosting and Awesome Customer Support

Service used: Shared
Using LiquidWeb since 2015. Awesome customer support. My 5 websites are hosted in LiguidWeb shared server, all are WordPress websites with huge data. Every websites are running fantastic.

Typical LiquidWeb Prices

Service Monthly Price Range
VPS $39.00 - $219.00 4 plans
Dedicated Server $119.00 - $599.00 8 plans
Cloud Hosting $150.00 - $279.00 12 plans
The Services & Prices are taken from www.liquidweb.com

LiquidWeb Expert Review 2017

Written by: Max Ostryzhko

LiquidWeb Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    10 / 10
  • Support
    10 / 10
  • Features
    10 / 10
9.6
Rated by Max Ostryzhko

Quality over quantity is the name of the game for LiquidWeb

With just 20,000 clients this is one of the smaller hosting companies, but despite this they own and operate three data centers, which are more advanced than many hosting companies many times their size.  They have also been open since 1997, so they clearly have a good handle on what they are doing. This is because LiquidWeb is strictly focused on providing the best in class hosting to all their customers.

The majority of their marketing efforts go toward attracting large customers for their dedicated and cloud hosting services.  They do offer shared hosting too, but it is not really at an entry level price so the average person looking to start up a small personal site will likely want to look for a better deal somewhere else.  When quality, reliability and service are essential, however, this is one of the best companies around.

Uptime & Reliability

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10

Exceptional uptime guarantees with virtually no downtime

If you have any of their non-shared packages you will be given a 100% uptime guarantee.  What is unique here is that they offer you ten times compensation for any downtime you do experience.  For example, if your site is unavailable for 1 hour, you get 10 hours of credit to your bill.

In addition, they offer a 30 minute rapid hardware replacement service, so if a drive or other piece of your server dies; it will be fixed extremely quickly.

They also have premium data circuits from Verizon, Sprint and AT&T to help ensure redundancy from all their data centers.  The bottom line here is this is one of the most reliable hosting options in the world.

Features

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10

All features focused on providing high quality services

One of the first things to point out about LiquidWeb is that they are privately owned and have four data centers.  Three of them are all located in Lansing, Michigan and one is located in Phoenix, Arizona. This is somewhat unusual since most companies like to spread their data centers out when possible.

When you look at their entry level hosting packages, which are shared, you will see that they do offer top of the line shared hosting.  Even their most basic plan is going to be as good or better than the options available at most other hosting companies.

When you move up into VPS, dedicated or cloud hosting, however, you will really get into where this company is focused.  They have fully dedicated servers with single, dual or quad core CPUs.  You can also request custom servers if you need something specific.  Another key option is their ‘smart server’ package which essentially combines the benefits of a VPS or dedicated server with those of cloud hosting.

In addition to those packages you will get a number of other nice features such as a free domain name, and static IPs.

Support

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10

Extremely responsive and professional technical support

LiquidWeb offers ‘Heroic Support’ for any technical issues.  Their toll-free phone line is answered within 20 seconds on average, and dedicated and VPS customers have a 59 second answer guarantee.  They also offer 1 hour of credit if your call or live chat request takes more than six minutes to be answered.

They do have a self-help page that has a lot of information, though it seems to have been written for technical professionals as it is long and sometimes overly complex.

Pricing

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8

High end services for high end prices

LiquidWeb is certainly not trying to compete in terms of pricing.  They know that they are offering a much higher end product than just about all other hosting providers, and they will charge you for it.  While the prices are quite a bit higher than most other companies, you do get a superior service.

Everything from the tech support to the hardware and anything else you need is going to be provided for in a very good way.  If money isn’t a top concern and you want to enjoy hosting the way it should be, this is a great company to try.

Summary

Exceptional hosting for larger sites

You really won’t find higher end hosting than this.  They focus on quality every step of the way, which helps to provide extremely fast and reliable websites.  Of course, the price will be a concern to some, but for the target audience of this company it isn’t going to be a worry.

Pros:

  • Four data centers are owned and operated by LiquidWeb
  • High end data circuits from three major telcos
  • Great VPS and dedicated server options
  • Extremely responsive technical support
  • 100% uptime guarantee

Cons:

  • High price points
Read the full expert review Visit LiquidWeb See plans & pricing

LiquidWeb Prices, Plans & Features - 2017

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
Storm VPS1 50 GB 1 core 1 GB $39.00
Storm VPS2 100 GB 1 core 2 GB $59.00
Storm VPS3 150 GB 2 cores 4 GB $109.00
Storm VPS4 300 GB 4 cores 8 GB $219.00

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
Intel Xeon E3-1230 v5 256 GB 4 x 3.4GHz 16 GB $199.00
Intel Xeon E3-1270 v5 256 GB 4 x 3.6GHz 16 GB $229.00
Intel Xeon E5-1650 v4 256 GB 6 x 3.6GHz 16 GB $319.00
Dual Intel Xeon E5-2620 v4 256 GB 16 x 2.1GHz 32 GB $369.00
STARTER 1 TB 4 x 3.6GHz 32 GB $359.00
PROFESSIONAL 1 TB 12 x 2.4GHz 64 GB $479.00
SECURITY PRO 1 TB 12 x 2.4GHz 128 GB $599.00
Xeon E3-1240 2 TB 4 x 2.4GHz 781 GB $119.00

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
Storm Private Cloud1 250 GB 4 x 3.6GHz 8 GB Unlimited $159.00
Storm Private Cloud2 500 GB 4 x 3.6GHz 16 GB Unlimited $239.00
Storm Private Cloud3 250 GB 6 x 3.5GHz 32 GB Unlimited $279.00
Storm Private Cloud4 440 GB 4 x 3.8GHz 7.6 GB Unlimited $159.00
Storm Private Cloud5 2 TB 4 x 3.8GHz 8 GB Unlimited $179.00
Storm Private Cloud6 440 GB 4 x 3.8GHz 15.6 GB Unlimited $209.00
Storm Private Cloud7 3.6 TB 4 x 3.8GHz 8 GB Unlimited $229.00
Storm Private Cloud8 926 GB 4 x 3.8GHz 15.6 GB Unlimited $239.00
Storm Private Cloud9 906 GB 4 x 3.8GHz 15.5 GB Unlimited $239.00
Storm Private Cloud10 928 GB 4 x 3.8GHz 15.6 GB Unlimited $239.00
Storm Private Cloud11 440 GB 6 x 3.5GHz 31 GB Unlimited $279.00
Cloud Sites Platfrom 50 GB - 0 B 1 TB $150.00
A Free Domain is included when purchasing any hosting service from LiquidWeb
Submit a LiquidWeb Coupon

Server Locations

Lansing Phoenix

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