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HostGator vs ChemiCloud

Comparison
Compared options Visit HostGator Visit ChemiCloud
Pricing
23 hosting plans 11 hosting plans
Starting price $2.75 / month $1.58 / month
Free domain Yes Yes
Coupons 2 coupons 3 coupons
User Ratings
3.1
5.0
Reliability 3.0
5.0
Pricing 3.5
5.0
User Friendly 3.0
5.0
Support 3.0
5.0
Features 3.0
5.0
User Reviews
282 reviews 522 reviews
Latest positive review
Best for everyone
Shamil Keheliya Muhandiram,
9.2
I think this is nice hosting platform for everyone how stating and the professionals in Information technology industry. Very user-friendly interface with the c panel.
Superb Hosting
John Wigham,
9.6
I've been with Chemicloud for nearly three years and have always been pleased with their service during this time. To anybody who'll listen, I've always said that Chemicloud is the best host I've used in the last 20 years. Th... More e reason I say this is mostly because of their customer support. I've broken several sites on this host and they invariably have them repaired and working again within an hour. A far cry from many hosts I've used in the past. Superb support. Less
Latest negative review
AWFUL CUSTOMER SERVICE (negates any benefits)
Michele Keegan,
5.6
I'm looking to create a website for my small business and decided to try HostGator due to the professional reviews online.
Clearly these reviewers did not test out the customer service. It was so awful that it is shocking ... More to me that they are still in business.
It took me an hour-and-a half to cancel a purchase I made three hours prior. The first person I spoke to didn't know how to access my account. He asked me for a pin number and my customer ID and then put me on hold for 25 minutes (never checking in to let me know what was going on).
When he finally figured out how to access my account, he couldn't understand that I also needed him to cancel the automatic renewal charge that would occur next year. He didn't understand because the first year is free so he didn't understand how to prevent my card from being charged automatically next year when the promotion ended.
His supervisor, Sander, told me that it would take 60 days to release the domain name I had registered three hours earlier. I reminded him that the HostGator site says that it takes 24-48 hours to register the domain name. So this clearly is an ant-competitive provision to screw consumers.
I asked Sander to transfer me to his supervisor. First he told me he doesn't have one. Then he said that his supervisor doesn't take calls from customers. Then he said that there is no way that any customer can ever speak to anyone above him.
I can't get back that hour-and-a-half of my life. And let's take bets on whether or not my card gets charged automatically next year.
These are predatory practices.
Years ago, I hosted a website with Wix.com. I decided to try HostGator to save a few bucks - lesson learned. I'm going back to Wix.
Less
Be Careful
Hammad Khan,
4.0
I was honestly planning to sign up for Established Reseller Plan until i stumbled upon the pricing page. I must say that support was good and even waited for 15 mins since i had an urgent phone call to attend.
Anyways, long ... More story short and here is the break down of events.
- So when I moved to buy now page, i was a bit shocked looking at the pricing (screenshot attached)
-- What they advertised is $17.49 per month so according to this it should be $209.88 for 12 months but they are asking for 9.40
- When i asked the support staff, he told me that this is what it is and you can pay monthly and remain on $17.49
-- Then when i asked him that this would not be true because your terms on pricing say something different (Link to screenshot https://ibb.co/HGP9jg5)
-- Response was sorry that we are unable to meet in the middle way and the chat closed
Seriously they should be ranked the lowest when it comes to reseller hosting and what a disappointment.
Less
Shared Hosting
8 plans from $2.75 to $14.36 3 plans from $1.58 to $4.38
Under $4

Hatchling (Everything Unlimited)

$2.75 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Hatchling (Everything Unlimited) plan

Starter

$1.58 / MO
  • Space: 15 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View Starter plan
Under $8

Business (Everything Unlimited)

$5.25 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Business (Everything Unlimited) plan

Turbo

$4.38 / MO
  • Space: 35 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View Turbo plan
Over $10

Enterprise (Windows)

$14.36 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 5
View Enterprise (Windows) plan
No
VPS
3 plans from $19.95 to $39.95 4 plans from $39.97 to $179.98
Under $4 No No
Under $8 No No
Over $10

Snappy 2000

$19.95 / MO
  • Space: 120 GB
  • Bandwidth: Unlimited
View Snappy 2000 plan

CVPS 1

$39.97 / MO
  • Space: 80 GB
  • Bandwidth: Unlimited
View CVPS 1 plan
Dedicated Server
3 plans from $89.98 to $139.99
No
Under $4 No No
Under $8 No No
Over $10

Value Server

$89.98 / MO
  • Space: 1 TB
  • Bandwidth: Unlimited
View Value Server plan
No
Cloud Hosting
3 plans from $4.95 to $9.95
No
Under $4 No No
Under $8

Hatchling Cloud

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Hatchling Cloud plan
No
Over $10

Business Cloud

$9.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Business Cloud plan
No
Website Builder
3 plans from $3.84 to $9.22
No
Under $4

Express Start

$3.84 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Express Start plan
No
Under $8

Express Site

$5.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Express Site plan
No
Over $10

Express Store

$9.22 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View Express Store plan
No
Resellers
3 plans from $19.95 to $24.95 4 plans from $5.99 to $13.99
Under $4 No No
Under $8 No

Kickstart

$5.99 / MO
  • Space: 60 GB
  • Bandwidth: 1 TB
  • Panel: whm
View Kickstart plan
Over $10

Aluminum Plan

$19.95 / MO
  • Space: 60 GB
  • Bandwidth: 599.96 GB
  • Panel: cpanel
View Aluminum Plan plan

Expand

$10.99 / MO
  • Space: 140 GB
  • Bandwidth: 3 TB
  • Panel: whm
View Expand plan
Data Centers
1 of 6 4 of 6
North America Yes Yes
Europe No Yes
Asia No Yes
Oceania No Yes
South America No No
Africa & Middle East No No
Support Services
6 of 6 5 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes No
Video guides Yes Yes
Knowledgebase Yes Yes
CMS support
6 of 9 8 of 9
WordPress Yes Yes
Managed Wordpress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Fantastico Yes No
Softaculous No Yes
PrestaShop No Yes
Zen Cart No Yes
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
2 of 7 5 of 7
PHP Yes Yes
Java No No
Python Yes Yes
Node.js No Yes
Django No Yes
Perl No Yes
Ruby on Rails No No
Database Support
1 of 3 2 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
3 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer Yes No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner