TSOHost vs Arvixe

Comparison
Compared options Visit TSOHost Visit Arvixe
Pricing
21 hosting plans 23 hosting plans
Starting price $1.82 / month $4.00 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.8
1.9
Reliability 1.5
1.5
Pricing 2.0
2.5
User Friendly 2.0
2.0
Support 1.5
1.5
Features 2.0
2.0
User Reviews
69 reviews 191 reviews
Latest positive review
Flummoxed with the negative reviews of TSO Host.
David Willis,
10
I'm going to quick with my comment. All these negative reviews about TSO Host make no sense, whatsoever. Either they are bot related or the people using the (TSO Host) service are two sandwiches short of a picnic. Either way,... More something seems amiss.
I have used TSO Host for many years. Their customer service is amazingly friendly, informative and helpful. Problems/questions are answered and rectified very quickly.
I have no idea what these 'reviewers' are reviewing. I cannot agree with any of them!
Regards
David
Less
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... More : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Less
Latest negative review
They should close business
Mimi Mollica,
3.6
From being a decent, honest and supportive company, TsoHost recently became all that a company shouldn't be. I have been with them for many years and I was pretty happy, but now they have repeatedly messed up, migrated, chang... More ed several of their settings and type of platforms, while drastically reducing, when not totally cancelling, their customers support. They claim it's 24/7/365 with Live Chat, but Live Chat does not exist!! They have cancelled their phone services and what is worst is that their support ticket service has become excruciatingly slow and inefficient. I have had several occasions when my website froze, emails not working, setting unexpectedly changed and now they are requiring their clients (me) to adjust some DNS record settings, of which obviously I have no clue...and they are not offering any support. AVOID TsoHost at all costs! Less
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... More rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Less
Shared Hosting
4 plans from $1.82 to $29.26 8 plans from $4.00 to $40.00
Under $4

Lite cPanel Hosting

$1.82 / MO
  • Space: 512 MB
  • Bandwidth: 10.24 GB
  • Panel: cpanel
View Lite cPanel Hosting plan

PersonalClass

$4.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass plan
Under $8

Standard cPanel Hosting

$4.38 / MO
  • Space: 2.5 GB
  • Bandwidth: 20.5 GB
  • Panel: cpanel
View Standard cPanel Hosting plan

PersonalClass Pro

$7.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass Pro plan
Over $10

Ultimate cPanel Hosting

$29.26 / MO
  • Space: 100 GB
  • Bandwidth: 1 TB
  • Panel: cpanel
View Ultimate cPanel Hosting plan

BusinessClass

$22.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View BusinessClass plan
VPS
5 plans from $58.54 to $307.38 4 plans from $40.00 to $100.00
Under $4 No No
Under $8 No No
Over $10

Regular - Linux

$58.54 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View Regular - Linux plan

VPS CLASS

$40.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS CLASS plan
Dedicated Server
8 plans from $437.38 to $1,315.96 8 plans from $128.70 to $357.50
Under $4 No No
Under $8 No No
Over $10

Linux DS1

$437.38 / MO
  • Space: 600 GB
  • Bandwidth: Unlimited
View Linux DS1 plan

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

$128.70 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan
Cloud Hosting
4 plans from $1.82 to $29.26 3 plans from $108.00 to $148.00
Under $4

Lite

$1.82 / MO
  • Space: 512 MB
  • Bandwidth: 10.24 GB
View Lite plan
No
Under $8

Standard

$4.38 / MO
  • Space: 2.5 GB
  • Bandwidth: 20.5 GB
View Standard plan
No
Over $10

Ultimate

$29.26 / MO
  • Space: 100 GB
  • Bandwidth: 1 TB
View Ultimate plan

Basic

$108.00 / MO
  • Space: 150 GB
  • Bandwidth: Unlimited
View Basic plan
Data Centers
1 of 6 2 of 6
North America No Yes
Europe Yes No
Asia No Yes
Oceânia No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 5 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes Yes
Video guides No No
Knowledgebase Yes Yes
CMS support
4 of 6 4 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
1 of 8 2 of 8
PHP Yes Yes
Java No No
Python No No
Node.js No Yes
Django No No
Perl No No
Ruby on Rails No No
ASP.NET No No
Database Support
1 of 3 1 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
0 of 6 3 of 6
PayPal No Yes
Credit Card No Yes
Moneybookers No Yes
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner