TSOHost Reviews and Expert Opinion

Based on 27 user reviews in 2 languages
4.4
POOR

Customer score for TSOHost

  • Reliability
    3.9 / 10
  • Pricing
    5.4 / 10
  • User Friendly
    4.4 / 10
  • Support
    3.8 / 10
  • Features
    4.7 / 10

Detailed Scores / Summary

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David Gardiner-Hill
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Simple 2 domain renewal

Service used: Shared
Tried to go in and pay - got receipt and paypal paid confirm

TSO system raised an add funds invoice, didnt pay my domains and kept chasing me for overdue

Process to try and correct this took 3 livechats and a long hopeless p...Read More
Matthew Cameron
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

DO NOT EVER USE

Service used: Cloud
An extra week of free hosting is absolutely useless when the hosting does not work...
Reviews below this one show the same issues, going back months.

I used to tell everybody about TSO host - I thought they were exceptional bu...Read More
Daniel Griffiths
United Kingdom
  • Reliability2
  • Pricing6
  • User Friendly6
  • Support4
  • Features4
4.4

Not at all reliable

I have been with these Guys for many years however this year the service has been simply awful, they are cramming too many sites on shared servers resulting in my site being down almost daily for several hours. When you do paid ad...Read More
Lee Mac
United Kingdom
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

TSOHOST Reviews

Service used: VPS - Regular - Linux
The support is the best. Really polite, helpful and patient. If you are in the UK and want to find a hosting company you can call no matter what your issue. I recommend TSO HOST. :) I have 20 years website building experience.
Ted Poole
Ted Poole
Seriously you must work for them? The support (is basically none) and is based in Bulgaria - the support with TSO is just horrible, just excuse after excuse. Cutting to the chase i do use them anymore - good luck if you think it's...Read More
Ian Mitchell
Afghanistan
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features6
3.6

tsohost = godaddy worse hosting company in the uk - never been treated so bad by any other company

Service used: Dedicated Server - Windows DS2
We made a mistake and cancelled our server to early. As soon as we reallised we raised a ticket and put a 250 credit on the account. In the morning they sent an email and say you forgot vat - difference of 50 pounds. They sent an ...Read More

Typical TSOHost Prices

Service Monthly Price Range
Shared Hosting $1.82 - $29.26 4 plans
VPS $58.54 - $307.38 5 plans
Dedicated Server $437.38 - $1,315.96 8 plans
Cloud Hosting $1.82 - $29.26 4 plans
The Services & Prices are taken from www.tsohost.com

TSOHost Expert Review 2019

Written by: Michael Lavnduski

TSOHost Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Expert Overview

Well established UK hosting company

TSOHost is a UK based hosting company that is a member of the Paragon Internet Group, which owns several other hosting companies too.  Established in 2003, they have plenty of experience and have been able to keep up with the changing technologies in the web hosting industry.  They are a mid-sized hosting company, with about 150,000 sites on their servers.

They have a wide range of hosting packages to choose from including shared, VPS, dedicated and a custom cloud hosting service they call ‘complex hosting.’  Each of these options will allow you to choose the right set of features for your specific site needs.

They don’t offer any unlimited plans, but the resources at each price point are going to be more than enough for most typical websites.

Uptime & Reliability

Nice uptime guarantees with generous refunds for failing to meet SLAs

Most of the plans on this host provide a 99.9% uptime guarantee, and if they miss this target you will get a free week of service.  When you go up to dedicated server plans or other high end plan options, the guarantee goes up to 99.95%.

They also offer a four hour hardware replacement guarantee for their higher end hosting packages (specifically the dedicated servers and complex hosting options).  This is especially important for the dedicated servers where hardware failures can cause downtime.

All the servers are housed in a modern data center with physical security, redundant power options and many other great features.

Features

Nice features at every price point

They have a lot of different hosting packages to choose from, which can get a bit overwhelming for those who aren’t sure what they need.  That being said, however, they do have something for everyone.  Their four shared hosting packages allow you to choose between Linux or Windows (except the lowest package, which is Linux only).

They do have a reseller option, but unlike most other hosts, it isn’t its own package.  Instead it is just an option that can be added on to the cloud hosting plan (for an extra fee).  This will allow you to perform all the typically reselling options.  This is still not an unlimited plan, however, so you’ll need to keep an eye on the resources used by any customers.

Finally, they have a ‘complex hosting’ package that allows you to create a private cloud hosting solution that is set up specifically for your needs.  This is a nice option for those who are using their site for things like eCommerce or other very specific things.

Support

Limited phone support but fast responses 24/7

The phone support is only available 9AM-11PM GMT, which can be a concern for people who like to be able to call in with issues.  They do have a nice ticketing system that is monitored 24/7 and typically provide a very fast response time.  Their tech support teams have backup hardware for all their equipment so they can fix any of these issues right away.

Pricing

Average prices at every hosting package

There is really not much to say about their pricing other than you will be getting what you pay for (and maybe a little more).  They start out with a low cost entry level option and it moves up incrementally from there all the way to their dedicated or complex hosting packages.  There aren’t really any great deals, but you also aren’t going to feel like you’re over paying.

Summary

Excellent hosting for any UK website

Overall there is not too much bad that can be said of this hosting company.  They have nice, reliable services that will allow you to get up and running quickly and then keep your site up long into the future.  They also have great features for all types of websites.

Pros:

  • Great uptime guarantees
  • Wide range of great hosting packages
  • Support teams are located in the UK

Cons:

  • Telephone tech support is limited to 9AM-11PM GMT
  • Number of hosting packages may be confusing to newer webmasters

 

 

Read the full expert review Visit TSOHost See plans & pricing

TSOHost Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
512 MB 10.24 GB $1.82 3.6
2.5 GB 20.5 GB $4.38 4.6
10 GB 153.6 GB $7.30 3.0
100 GB 1 TB $29.26 4.4

VPS Hosting Plans

Plan Name Space RAM OS Price Score
20 GB 768 MB $58.54 9.6
40 GB 1.5 GB $102.45 5.2
80 GB 3 GB $146.37 4.4
120 GB 5 GB $234.19 4.4
160 GB 8 GB $307.38 4.4

Dedicated Server Plans

Plan Name Space RAM OS Price Score
600 GB 16 GB $437.38 4.4
960 GB 32 GB $583.76 4.4
2.3 TB 64 GB $876.82 4.4
600 GB 16 GB $437.38 4.4
960 GB 32 GB $583.76 4.4
2.3 TB 64 GB $876.82 3.6
3.75 TB 128 GB $1,315.96 4.4
3.75 TB 128 GB $1,315.96 4.4

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
512 MB 0 B 10.24 GB $1.82 2.0
2.5 GB 0 B 20.5 GB $4.38 3.8
10 GB 0 B 153.6 GB $7.30 2.0
100 GB 0 B 1 TB $29.26 4.4
A Free Domain is included when purchasing any hosting service from TSOHost
Submit a TSOHost Coupon

Server Locations

United Kingdom

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