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Arvixe vs Pair Networks

Comparison
Compared options Visit Arvixe Visit Pair Networks
Pricing
23 hosting plans 15 hosting plans
Starting price $4.00 / month $5.95 / month
Free domain Yes No
Coupons No No
User Ratings
1.9
4.1
Reliability 1.7
4.0
Pricing 2.3
4.5
User Friendly 1.8
4.0
Support 1.5
4.0
Features 2.0
3.8
User Reviews
190 reviews 4 reviews
Latest positive review
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... More : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Less
The best 'proof' of a happy customer is repeat business
Dean Kennedy,
10
Many hosts are good at the "flirting" for your business -- intro rates, sound and look good ... but it's not the first sale that really tells you that a company is good -- it's the second and subsequent ones.
I'm happy to say... More I've just celebrated 21 years as a Pair customer. And they were not my first hosting company -- at that stage I'd already had one in Australia (based in Canberra) and another I can't remember nowadays in the USA.
I started with Pair in 1997, after some lengthy research. I was initially on server "xi" -- #8 -- so that was a while back, and well before they moved to their bigger data center (and their Denver expansion)! I've since moved to a newer server structure at Pair (they helped make that move easy) and host about 30 domains in my account -- always responsive, and even from my usual base in Melbourne Australia (currently in south east Asia), their support is top rate (fast ticket response, same for the phone the one time I needed it).
Their custom account control center works fine, although I love cPanel with some other client hosting that I have access to, the Pair system works very smoothly. I've had an ecommerce account in the past, but as they have boosted their account features, I was able to drop down to an account that costs about half as much per month which is still very well resourced for my needs.
They have always been open and honest with their services, their pricing, their outages, everything. I think their ranking here is well below their real level of value. While I have some other smaller client hosting accounts elsewhere, my primary hosting will always be with Pair.
They don't profess to be the cheapest hosting, but I'd always rather VALUE over price. And this is where I think Pair delivers very solidly. Would easily recommend them and happily do so.
Let's hope I'm still a customer in another 21 years! All I can say is THANKS for being so reliable for so long.
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Latest negative review
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... More rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Less
Worst host. Its like they all started yesterday
Phil W,
2.8
Pair is one of those hosts that sells unlimited bandwidth shared hosting. Then, you will have a bandwidth limit. Go over it and your site is shut down. Thats it for this month. No notice, just shut things down. They have no l... More egal or technical understanding. They shut my sites off on a cease and desist. They freaked out rather than do what anyone else does, say "there is no obvious problem here, you need to sue the account holder" thats what everyone else does. Pair just shuts things off. SO if you want to shut down a PAIR site. Pretend you are a lawyer. You wont need letterhead, just send them an email pretending you are a lawyer. Dont worry about drafting, because it doesnt even have to look legit. Bammo, you can shut down any competitor on pair. and Pair will say "one we get that notice you have to sue the sender to get your site back on". No kidding ... its bad.
No Cpanel. Email only support (was never able to get anyone on phone). Fast but generally buck passing and with attitude. They should pay for Cpanel because their own interface is circa 1994 and quite bad.
Overall they wasted my time and it would be funny if not for the wasted time.
Less
Shared Hosting
8 plans from $4.00 to $40.00 4 plans from $5.95 to $29.95
Under $4

PersonalClass

$4.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass plan
No
Under $8

PersonalClass Pro

$7.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass Pro plan

Package 1

$5.95 / MO
  • Space: 15 GB
  • Bandwidth: 74.96 GB
  • Panel: other
View Package 1 plan
Over $10

BusinessClass

$22.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View BusinessClass plan

Package 2

$9.95 / MO
  • Space: 30 GB
  • Bandwidth: 150.02 GB
  • Panel: other
View Package 2 plan
VPS
4 plans from $40.00 to $100.00 4 plans from $79.95 to $229.95
Under $4 No No
Under $8 No No
Over $10

VPS CLASS

$40.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS CLASS plan

VPS-1

$79.95 / MO
  • Space: 60 GB
  • Bandwidth: Unlimited
View VPS-1 plan
Dedicated Server
8 plans from $128.70 to $357.50 7 plans from $199.95 to $1,699.95
Under $4 No No
Under $8 No No
Over $10

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

$128.70 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan

QS-X

$199.95 / MO
  • Space: 500 GB
  • Bandwidth: Unlimited
View QS-X plan
Cloud Hosting
3 plans from $108.00 to $148.00
No
Under $4 No No
Under $8 No No
Over $10

Basic

$108.00 / MO
  • Space: 150 GB
  • Bandwidth: Unlimited
View Basic plan
No
Data Centers
2 of 6 1 of 6
North America Yes Yes
Europe No No
Asia Yes No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 3 of 6
Live Chat Yes No
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes No
Video guides No No
Knowledgebase Yes Yes
CMS support
5 of 9 3 of 9
WordPress Yes Yes
Managed Wordpress No No
Joomla Yes Yes
Drupal Yes Yes
Magento Yes No
Fantastico Yes No
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
2 of 7 1 of 7
PHP Yes Yes
Java No No
Python No No
Node.js Yes No
Django No No
Perl No No
Ruby on Rails No No
Database Support
1 of 3 1 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
3 of 6 3 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers Yes No
Wire Transfer No Yes
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner