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Amazon Web Services (AWS) vs Digital Ocean

Comparison
Compared options Visit Amazon Web Services (AWS) Visit Digital Ocean
Pricing
3 hosting plans 13 hosting plans
Starting price $5.83 / month $5.00 / month
Free domain No No
Coupons No No
User Ratings
2.0
2.8
Reliability 2.0
2.5
Pricing 2.0
3.0
User Friendly 2.0
3.0
Support 2.0
2.5
Features 2.0
3.0
User Reviews
74 reviews 97 reviews
Latest positive review
AWS Customer Support Review By someone in this business for 17 years and owns 5 other accounts with Server providers
Aziz Baroody,
10
If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, Apple READ THIS:
7 years now dealing with AWS I cannot explain how many times they have gone beyond wha... More t their rules and Regs and policies are to HELP, SUPPORT and maintain whatever it takes for AWS to serve and keep us as a client.
They are the NUMBER 1 Company and they already WON Best Customer Support globally as far as I am concerned
Less
Great Service
John Howard,
8.8
Digital Ocean is a highly customisable cloud hosting service with reasonable rates. The only drawback for non-technical customers is you will need to configure your server VIA the command-line – the good thing is Digital Ocea... More n has easy to follow documentation that shows you how to do this among many other things. Less
Latest negative review
Horrible design and support
Braden Tiernan,
2.8
You have to pay for a higher support plan to actually talk to someone at customer support.
They charge $600 a month for RDS (something you can set up on your computer for free in a day).
There web-design is incredibly hard to... More use, and there's no easy way to cancel payments, the're still charging my card monthly even though I have everything shut down. I've contacted support and they have never shut down the payment or even considered giving me any of my money back.
You are 100% better off just hiring someone to do it for you then using the horrible system AWS has.
Less
Good plan prices with bad customer service
David Littlefield,
5.6
I will say that they have good plan prices. You will need to already know how to manage a server. If you don't have to interact with their customer service team then it's great.
The customer service at Digital Ocean is an unp... More leasant mess for the following reasons:
1. It's inconsistent: You receive replies from different people every time in the same email thread. 
2. It's uncoordinated: You receive identical template responses from different customer service representatives in the same email thread.
3. It's insincere: You are given offers to provide technical assistance without them following through.
4. It's inefficient: You literally have to interact with 5 to 10 customer service representatives to answer a simple question.
5. It's self-promoting: You receive are sent paragraphs of sales copy during your customer service request without having first received any customer service.
6. It's questionable: You receive responses that repeatedly avoid or completely ignore answering simple questions about performance capabilities.
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Cloud Hosting
3 plans from $5.83 to $1,440.00 13 plans from $5.00 to $960.00
Under $4 No No
Under $8

EC2 Spot Instances - m3.medium

$5.83 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View EC2 Spot Instances - m3.medium plan

$5

$5.00 / MO
  • Space: 25 GB
  • Bandwidth: 1 TB
View $5 plan
Over $10

EC2 Reserved instances - M3.Large

$73.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View EC2 Reserved instances - M3.Large plan

$10

$10.00 / MO
  • Space: 50 GB
  • Bandwidth: 2 TB
View $10 plan
Data Centers
5 of 6 3 of 6
North America Yes Yes
Europe Yes Yes
Asia Yes Yes
Oceânia Yes No
South America Yes No
Africa & Middle East No No
Support Services
3 of 6 5 of 6
Live Chat No Yes
Phone Support No No
Email Support Yes Yes
Forum Support No Yes
Video guides Yes Yes
Knowledgebase Yes Yes
CMS support
2 of 6 4 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal No Yes
Magento No Yes
Softaculous No No
PrestaShop No No
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
1 of 8 2 of 8
PHP Yes Yes
Java No No
Python No No
Node.js No Yes
Django No No
Perl No No
Ruby on Rails No No
ASP.NET No No
Database Support
1 of 3 1 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
2 of 6 2 of 6
PayPal No Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer Yes No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner