Digital Ocean Reviews and Expert Opinion

Based on 63 user reviews in 5 languages
6.4
DECENT

Customer score for Digital Ocean

  • Reliability
    6.4 / 10
  • Pricing
    7.2 / 10
  • User Friendly
    6.5 / 10
  • Support
    5.6 / 10
  • Features
    6.5 / 10

Detailed Scores / Summary

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Mandy Beaumont
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

DO NOT USE

Service used: Cloud
Initially I was happy with the service provided by Digital Ocean for my new website. However, when I lost my debit card, it must have taken about 30 emails over the same amount of days! to try to pay via an alternative method (Pay...Read More
Mr Pantoufle
France
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support8
  • Features10
9.2

Cheapest cloud server & high speeds

Service used: Cloud - $5
This cloud host can easily meet the needs of a small to medium site due to hardware features and incredible prices.
Even the cheapest cloud server, only $ 5 / month, will include an SSD hard drive, which will make your cloud work at extremely high speeds.

 
Mohamed Shaker
United States
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.4

Terrible Cloud Company

Service used: Cloud - $20
Don't waste your time. I signed up and my account locked instantly for no reason. Raised ticket. Took them 2 days to tell me that they can't activate it, they refused to say why. You can't reach them by phone or chat.

Better off with real hosting company.
Filipe Matias
Portugal
  • Reliability2
  • Pricing4
  • User Friendly10
  • Support2
  • Features6
4.8

Unreliable service

Service used: Cloud - $40
What seemed to be a good choice at start ended up a nightmare. Server configuration has some limitations, which can be ok or bad, but the real pain was having 3 consecutive days of downtime due to network issues which cause me sub...Read More
Raul Vega
United States
  • Reliability2
  • Pricing8
  • User Friendly2
  • Support2
  • Features2
3.2

BEWARE: Possible Id Theft

Service used: Cloud - $5
Was baited with a $50 offer, inserted credit card info, they wanted to collect very personal data. We all know at this age of the internet we should never trust/trade our full personal information in exchange of services. They wil...Read More

Typical Digital Ocean Prices

Service Monthly Price Range
Cloud Hosting $5.00 - $1,680.00 14 plans
The Services & Prices are taken from www.digitalocean.com

Digital Ocean Expert Review 2019

Written by: Idan Cohen

Digital Ocean Rating

  • Reliability
    10 / 10
  • Pricing
    10 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    10 / 10
9.6
Rated by Idan Cohen

Overview

DigitalOcean Cloud Hosting: Cheap & Chic

DigitalOcean is a relatively new player in the hosting market. Probably, that is one of the reasons why they have such fantastic offers. This cloud host can easily meet the needs of a small-to-medium website due to great hardware features and amazing prices.  Cloud newbies can maximize their experience by putting DO’s stunning knowledgebase to use.

Even the cheapest cloud server (only $5/mo.) will include a SSD hard drive, which will make your cloud work at extremely high speeds. User-friendly control panels and flexible APIs are just a couple of features that will turn your work with DigitalOcean into entirely positive experience.

Why Choose DigitalOcean Cloud Hosting?

  • Hourly or monthly pricing
  • SSD in every cloud
  • Great bandwidth features
  • Server deployment in 55 sec.
  • Flexible API

Want to know if DigitalOcean Cloud Hosting is right for you?

Let's check it out...

Uptime & Reliability

Perfect Uptime & Security Features

Since DigitalOcean is  the new kid on the block, most uptime testing systems have little data regarding the stability of their clouds. The results that you can find show they're 100% uptime—an almost unbelievable number, but we'll keep on eye on this, You will, of course, get a 99.99% uptime SLA, which is a market standard.

DigitalOcean offers a decent amount of security features to ensure stable cloud performance, including nightly server backups. Another good way to protect your data is to make a server snapshot, which is also possible with DO. The redundancy and capacity of their clouds are ensured by Tier-1 networks and 10-gig-E connections.

 

Features

Great Specs for Their Price

Even if you don't count the low prices charged for this host's servers, the image of DigitalOcean clouds is really impressive. First of all, their virtual server includes RAID SSD hard drives, which seem to be the only offer of the kind in the market. Additionally, you get decent memory options and adequate transfer possibilities.

Along with 55-second server deployment and Tier-1 network, they have KVM, or Kernel-based Virtual Machines. This solution is used for high-level virtualization that makes Linux servers run faster and more securely.

This company wins several extra points for providing hardware details. They have Hex Core racks, dedicated ECC RAM, and their RAID SSD, which look impressive.

Feature Description
Disk Space Every virtual server in your cloud has at least 20GB storage powered by SSD. The top offer has includes 960GB.
CPU Every server in your cloud can have from 1 to 24 vCores, whichh is a great range to choose from.
Bandwidth Different plans include 1TB-10TB free, and $0.02 for every next GB. Both public and internal traffic runs at 1Gb/sec.
RAM The cheapest offer has 512MB. The most expensive one, in turn, will grant you 96GB RAM, an enormous number, indeed.
Control Panel They have their own custom control panel with all necessary features. It's also available for a free trial.
Operation System They don give much info, but it is likely that that they have only Linux distributions like CentOS, Debian, Fedora and Ubuntu.

Support

Decent for a Newbie

DigitalOcean has a special approach to customer support. While they don't have any phone numbers posted, you can easily contact them via email ticketing or live chat. Customers' reviews suggest that you won't have any serious reason to contact them since their clouds run really well.

Connecting with DO on social networks may prove to be another contact method since DigitalOcean is very active on social networks, particularly Twitter.

The support extras provided by this cloud host are impressive. They have a company blog, a forum and a huge set of articles and tutorials united under DigitalOcean Community. This is very convenient for the average consumer new to cloud hosting trying out the service for the first time.

  • Forum and blog
  • Impressive knowledgebase
  • Active Twitter and Facebook
  • Live Chat
  • No phone number
  • Unclear support time

We couldn't find any information about money back guarantees, trial periods or even cancellation/termination policies.

See the complete and updated policy by Digital Ocean:
https://www.digitalocean.com/tos‎

Pricing

Fair. Cheap. Amazing.

DigitalOcean has happy price points as well as a great pricing system. They offer the two most popular pricing systems: monthly and hourly. This cloud host has fair prices for hourly charges,  which means you will not pay much over the monthly fee even if your cloud works for most of the time.

It would be quite the challenge if you decided to find another cloud host offering SSD hard drive and 512MB for only $5/mo. This makes DigitalOcean a stand-out option for cloud starters. You can deploy many servers and it won't cost you a lot of money. Even the prices for extra services are great - $0.02/GB of extra traffic is a great offer.

Note: DigitalOcean offers 10 plans for cloud hosting clients. Please visit the company's website for more detailed pricing information.

User Friendly

Custom Panel and Many Bonuses

This cloud host does its best to make the DO clouds user-friendly. Server management is performed using their custom control panel that has an extremely convenient interface and many useful tools. You need only a couple of clicks to resize, snapshot or create a server, for example. However, they don't provide you with a mobile app, which is a clear disadvantage these days.

The company's website is planned well. It only takes a few moments to get all the necessary information and to sign up. You can even try their control panel for free, as long as you register on the site.

  • Perfect website navigation
  • User-friendly control panel
  • Multiple cloud server plan
  • Convenient management tools

Summary

Despite a couple of small disadvantages, they have great cloud hosting features, great prices, amazing features, an extensive knowledgebase and custom control panel—and this is just a modest list of their advantages. Of course, that may change over time as they get more clients, but at this point you can enjoy the numerous benefits of this cloud host.

Pros

  • KVM and Flexible API
  • Tier-1 network
  • RAID SSD in every rack
  • Great pricing
  • Convenient control panel

Cons

  • No mobile apps
  • Public clouds only
  • Vague support features
  • only provide 1 IP
  • server can be slow at times
Read the full expert review Visit Digital Ocean See plans & pricing

Digital Ocean Prices, Plans & Features - 2019

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
20 GB 512 MB 1 TB $5.00 8.0
30 GB 1 GB 2 TB $10.00 8.5
40 GB 2 GB 3 TB $20.00 4.8
60 GB 4 GB 4 TB $40.00 3.4
80 GB 8 GB 5 TB $80.00 2.0
160 GB 16 GB 6 TB $160.00 2.0
320 GB 32 GB 7 TB $320.00 2.0
480 GB 48 GB 8 TB $480.00 3.6
640 GB 64 GB 9 TB $640.00 6.4
30 GB 16 GB 6 TB $120.00 6.4
90 GB 32 GB 7 TB $240.00 6.4
200 GB 64 GB 8 TB $480.00 6.4
340 GB 128 GB 9 TB $960.00 6.4
500 GB 224 GB 10 TB $1,680.00 6.4
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