Write Review
2.8
DECENT
  • User Friendly
    2.8
  • Support
    2.4
  • Features
    2.8
  • Reliability
    2.7
  • Pricing
    3.2
Write Review
Visit Digital Ocean

Alternative Hosting Companies

Digital Ocean Reviews and Expert Opinion

Pricing Range

Cloud Hosting $5.00 - $960.00

Data Centers

Beth Anderson

Pinned Review

Beth Anderson,
5.0
It's super easy to spin up a VPS. You get complete control of your server. It's perfect for deploying apps.

While AWS has its place, I'd say Digital Ocean is the way to go as it's simple and they o...Read Moreffer excellent documentation, helpful technical support, and a strong community. These things make a real difference when things go wrong. The developer community is strong and active at Digital Ocean.Less

Reviews

Alex Dave
Alex Dave from Spain,

Worst company!!!!

1.0
They deleted my server, my data base, my business without telling me because there was a balance of 24 usd!!! After 5 years being with them!
By the way no need to send your reply template. Check at other bad reviews something is ...Read Moreobviously not right with you guys and I am currently reviewing my case with my lawyer for the damage your company created by just destroying my 5 years business for a miss payment of 24 usd!!! Shame on you!Less
John Howard
John Howard from United Kingdom,

Great Service

4.4
Digital Ocean is a highly customisable cloud hosting service with reasonable rates. The only drawback for non-technical customers is you will need to configure your server VIA the command-line – the good thing is Digital Ocean has...Read More easy to follow documentation that shows you how to do this among many other things.Less
Alexander Gilmanov
Alexander Gilmanov from Serbia,

Uninterested in new customers, don’t care at all

1.6
We are a mid-sized software company, and recently we decided to migrate several of our servers to US for faster loading times for our American users.
We heard good reviews about Digital Ocean and decided to use its dedicated serv...Read Moreers.
The “request” to open servers was declined as we are a new customer for them. The support agent explained that we need to wait for some billing cycles before we can use the more expensive servers. They suggested using some basic server (below our current servers performances) for some billing cycles and then try again.
I understand the risks of fraud, but, for us, having low-tier servers does not make any sense, as the performance would drop, also we have no wish to invest time into migrations twice - to low-tier, and then to higher tier. Neither we have time or wish to wait for the servers idling until billing cycles pass, to then apply for higher tier again (and perhaps be rejected again).
We tried to explain everything to the support once again, and offer to prepay a deposit for a few months, but the second ticket was closed without anyone reading it.

I don’t know why you even bother with marketing and ads if you just turn down the legit customers, approaching you with long-term contracts with potential for high revenues. We’ve been with our current provider for 4-5 years, now look for something bigger, and it won’t be digital ocean.

The 1 star is well deserved.
Less
Alexander Gavrailov
Alexander Gavrailov from Bulgaria,

Stay away from them

1.0
I opened an account with Digitalocean, my credit card was charged and immediately after that I was transferred to a web-page that says "account locked" without any further explanation. I opened a ticket which was closed 2 days lat...Read Moreer without response ([#04634284] Account locked). Then I posted on their community forum about my issue and my message got deleted...

This is honestly the worst customer service I've ever witnessed.
Less
Mitchell Kuchenberg
Mitchell Kuchenberg from United States,

Banned for absolutely no reason, absolute *garbage* customer support

1.0
I was invited to my team's account. I followed the link in my email to activate my account and was immediately redirected to an "Admin Locked" page.

So I opened a support ticket thinking there must have been some kind of mistak...Read Moree. In that ticket, instead of unlocking my account they informed me that I had been flagged for "fraudulent activity that violated the Terms of Service". I replied that this was impossible since I'd never been able to access my account in the first place. They ignored me and upheld the ban and "wished me luck picking a provider" - basically a passive aggressive middle finger to me voicing *valid* frustration over being treated like a criminal.

Do not use this product. Support clearly does not care and treats you like crap.
Less
Brandon Fraiser
Brandon Fraiser from United States,

Great - If you don't mind waiting HOURS to hear back from customer support while your SITE IS DOWN

3.0
Great host for the price and user friendliness. However, their support is HORRIBLE. After two years I'm done and am switching, they don't go down very often but when they do it takes hours to respond to a ticket. No phone suppo...Read Morert, no chat, only tickets and they are snail slow. If they could hire a few more people on their tech support this would be a great host, but I suppose that's not their concern. Currently, my site has been down (in the busy month of December) due to a technical issue on their end for over an hour and we're losing a ton of money in sales. If you're not a big site and can afford it going down for hours at a time a few times a year then go for them, otherwise find someone with a phone number and actual support agents. - A note to DigitalOcean, "Hire more people to handle your tech support!!!"Less
Mark K
Mark K from Israel,

DigitalOcean - The worst hosting providing

1.8
The worst experience with hosting provider i ever saw. While managing a couple of hosting providers, digital ocean claims to be the biggest one, while they are small miserable and have lack of basic customer support. Even do not think to use their services.
Idan Cohen

Expert Review

Idan Cohen

Overview

DigitalOcean Cloud Hosting: Cheap & Chic

DigitalOcean is a relatively new player in the hosting market. Probably, that is one of the reasons why they have such fantastic offers. This cloud host can easily meet the needs of a small-to-medium website due to great hardware features and amazing prices.  Cloud newbies can maximize their experience by putting DO’s stunning knowledgebase to use.

Even the cheapest cloud server (only $5/mo.) will include a SSD hard drive, which will make your cloud work at extremely high speeds. User-friendly control panels and flexible APIs are just a couple of features that will turn your work with DigitalOcean into entirely positive experience.

Why Choose DigitalOcean Cloud Hosting?

  • Hourly or monthly pricing
  • SSD in every cloud
  • Great bandwidth features
  • Server deployment in 55 sec.
  • Flexible API

Want to know if DigitalOcean Cloud Hosting is right for you?

Let's check it out...

Read More
9.4
SUPERB!
Rated by Idan Cohen
  • User Friendly
    9
  • Support
    9
  • Features
    10
  • Reliability
    10
  • Pricing
    9

Uptime & Reliability

Perfect Uptime & Security Features

Since DigitalOcean is  the new kid on the block, most uptime testing systems have little data regarding the stability of their clouds. The results that you can find show they're 100% uptime—an almost unbelievable number, but we'll keep on eye on this, You will, of course, get a 99.99% uptime SLA, which is a market standard.

DigitalOcean offers a decent amount of security features to ensure stable cloud performance, including nightly server backups. Another good way to protect your data is to make a server snapshot, which is also possible with DO. The redundancy and capacity of their clouds are ensured by Tier-1 networks and 10-gig-E connections.

 

Features

Great Specs for Their Price

Even if you don't count the low prices charged for this host's servers, the image of DigitalOcean clouds is really impressive. First of all, their virtual server includes RAID SSD hard drives, which seem to be the only offer of the kind in the market. Additionally, you get decent memory options and adequate transfer possibilities.

Along with 55-second server deployment and Tier-1 network, they have KVM, or Kernel-based Virtual Machines. This solution is used for high-level virtualization that makes Linux servers run faster and more securely.

This company wins several extra points for providing hardware details. They have Hex Core racks, dedicated ECC RAM, and their RAID SSD, which look impressive.

Feature Description
Disk Space Every virtual server in your cloud has at least 20GB storage powered by SSD. The top offer has includes 960GB.
CPU Every server in your cloud can have from 1 to 24 vCores, whichh is a great range to choose from.
Bandwidth Different plans include 1TB-10TB free, and $0.02 for every next GB. Both public and internal traffic runs at 1Gb/sec.
RAM The cheapest offer has 512MB. The most expensive one, in turn, will grant you 96GB RAM, an enormous number, indeed.
Control Panel They have their own custom control panel with all necessary features. It's also available for a free trial.
Operation System They don give much info, but it is likely that that they have only Linux distributions like CentOS, Debian, Fedora and Ubuntu.

Support

Decent for a Newbie

DigitalOcean has a special approach to customer support. While they don't have any phone numbers posted, you can easily contact them via email ticketing or live chat. Customers' reviews suggest that you won't have any serious reason to contact them since their clouds run really well.

Connecting with DO on social networks may prove to be another contact method since DigitalOcean is very active on social networks, particularly Twitter.

The support extras provided by this cloud host are impressive. They have a company blog, a forum and a huge set of articles and tutorials united under DigitalOcean Community. This is very convenient for the average consumer new to cloud hosting trying out the service for the first time.

  • Forum and blog
  • Impressive knowledgebase
  • Active Twitter and Facebook
  • Live Chat
  • No phone number
  • Unclear support time

We couldn't find any information about money back guarantees, trial periods or even cancellation/termination policies.

See the complete and updated policy by Digital Ocean:
https://www.digitalocean.com/tos‎

Pricing

Fair. Cheap. Amazing.

DigitalOcean has happy price points as well as a great pricing system. They offer the two most popular pricing systems: monthly and hourly. This cloud host has fair prices for hourly charges,  which means you will not pay much over the monthly fee even if your cloud works for most of the time.

It would be quite the challenge if you decided to find another cloud host offering SSD hard drive and 512MB for only $5/mo. This makes DigitalOcean a stand-out option for cloud starters. You can deploy many servers and it won't cost you a lot of money. Even the prices for extra services are great - $0.02/GB of extra traffic is a great offer.

Note: DigitalOcean offers 10 plans for cloud hosting clients. Please visit the company's website for more detailed pricing information.

User Friendly

Custom Panel and Many Bonuses

This cloud host does its best to make the DO clouds user-friendly. Server management is performed using their custom control panel that has an extremely convenient interface and many useful tools. You need only a couple of clicks to resize, snapshot or create a server, for example. However, they don't provide you with a mobile app, which is a clear disadvantage these days.

The company's website is planned well. It only takes a few moments to get all the necessary information and to sign up. You can even try their control panel for free, as long as you register on the site.

  • Perfect website navigation
  • User-friendly control panel
  • Multiple cloud server plan
  • Convenient management tools

Summary

Despite a couple of small disadvantages, they have great cloud hosting features, great prices, amazing features, an extensive knowledgebase and custom control panel—and this is just a modest list of their advantages. Of course, that may change over time as they get more clients, but at this point you can enjoy the numerous benefits of this cloud host.

Pros

  • KVM and Flexible API
  • Tier-1 network
  • RAID SSD in every rack
  • Great pricing
  • Convenient control panel

Cons

  • No mobile apps
  • Public clouds only
  • Vague support features
  • only provide 1 IP
  • server can be slow at times

Digital Ocean Prices, Plans & Features - 2021

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
$5 25 GB 1 core 1 GB 1 TB $5.00 6.7 Details
$10 50 GB 1 core 2 GB 2 TB $10.00 7.4 Details
$20 80 GB 2 cores 4 GB 4 TB $20.00 3.6 Details
$40 160 GB 4 cores 8 GB 5 TB $40.00 2.6 Details
$80 320 GB 8 cores 16 GB 6 TB $80.00 6.4 Details
$160 100 GB 8 cores 16 GB 6 TB $160.00 6.0 Details
$320 200 GB 16 cores 32 GB 7 TB $320.00 4.7 Details
$480 200 GB 16 cores 64 GB 7 TB $480.00 3.6 Details
$640 400 GB 32 cores 64 GB 9 TB $640.00 5.5 Details
$120 50 GB 4 cores 16 GB 5 TB $120.00 5.5 Details
$240 100 GB 4 cores 32 GB 6 TB $240.00 5.5 Details
$480 200 GB 16 cores 64 GB 7 TB $480.00 6.0 Details
$960 400 GB 32 cores 128 GB 9 TB $960.00 5.5 Details

Check Similar Hosting Companies:

  • Starting price
    $10.00 /MO
    Rating
    Money Back   30 Days
    Coupons1
    12
    Locations
    Add to Compare
    Cloudways Awards
  • Starting price
    $2.99 /MO
    Rating
    Money Back   Anytime
    Coupons4
    3
    Locations
    Add to Compare
    A2 Hosting Awards

Web Hosting in Compare:

Select at least 1 more company to compare
Cancel Compare