• User Friendly
  • Support
  • Features
  • Reliability
  • Pricing
Write Review Visit Digital Ocean

Digital Ocean Review - Expert and User Insights by Paid Customers

Pricing Range

Cloud Hosting $5.00 - $960.00


99.9% Uptime

Data Centers

Beth Anderson

Pinned Review

Beth Anderson,
It's super easy to spin up a VPS. You get complete control of your server. It's perfect for deploying apps.

While AWS has its place, I'd say Digital Ocean is the way to go as it's simple and they o...Read Moreffer excellent documentation, helpful technical support, and a strong community. These things make a real difference when things go wrong. The developer community is strong and active at Digital Ocean.Less
Omer Ilyasli

terrible hosting!

I have used Digital Ocean for more than 2 years and I regret it.

I started over the recommendation of our freelancer, but in 2 years, I always had a hard time, from setting up, to managing, to backup, and performance, everythi...Read Moreng was very hard and confusing for me. And whenever I had a problem and opened a ticket, I only received automated responses and never heard from a real person answering my messages! In the end, one of my sites was hacked because of Digital Ocean and they didn't even bother to respond to me for anything at all!

I finally pulled the plug and changed to another hosting provider which I am happy with!

So, in short, if you are not a genius with IT, stay away from Digital Ocean. Or if you use, pray that you will not have any problems and will need technical support, because if you do, support will be nowhere to be found!

Stay away at all costs! You will regret it!
atiq ur rehman
atiq ur rehman from Pakistan,

i create account on digitalocean they cut 5 $ from my card. and locked my account.

I create an account on digitalocean they cut 5 $ from my card. and locked my account. I create a support ticket but they don't reply to my ticket. I created a ticket 10 hour ago still no Reply.
Xiaofeng Xu
Xiaofeng Xu from United States,

Terrible experience

We tried to sign up the service but always failed at the adding credit card step with our corporate cards. We called the issuer, Chase & AMEX. They told us there were nothing wrong with our cards and DigitalOcean was well known fo...Read Morer their issues. I opened a ticket with DigitalOcean and then was told our account was locked, permanently. I don't know how they conduct their business. We have been using AWS, GCP and Oracle for many years and was trying to introduce DigitalOcean to enhance the redundancy. Unbelievable!Less
Allen george
Allen george,
Try e2enetworks cheap and best..good service.
David Littlefield
David Littlefield from United States,

Good plan prices with bad customer service

I will say that they have good plan prices. You will need to already know how to manage a server. If you don't have to interact with their customer service team then it's great.

The customer service at Digital Ocean is an unple...Read Moreasant mess for the following reasons:

1. It's inconsistent: You receive replies from different people every time in the same email thread. 
2. It's uncoordinated: You receive identical template responses from different customer service representatives in the same email thread.
3. It's insincere: You are given offers to provide technical assistance without them following through.
4. It's inefficient: You literally have to interact with 5 to 10 customer service representatives to answer a simple question.
5. It's self-promoting: You receive are sent paragraphs of sales copy during your customer service request without having first received any customer service.
6. It's questionable: You receive responses that repeatedly avoid or completely ignore answering simple questions about performance capabilities.
Alex Dave
Alex Dave from Spain,

Worst company!!!!

They deleted my server, my data base, my business without telling me because there was a balance of 24 usd!!! After 5 years being with them!
By the way no need to send your reply template. Check at other bad reviews something is ...Read Moreobviously not right with you guys and I am currently reviewing my case with my lawyer for the damage your company created by just destroying my 5 years business for a miss payment of 24 usd!!! Shame on you!Less
John Howard
John Howard from United Kingdom,

Great Service

Digital Ocean is a highly customisable cloud hosting service with reasonable rates. The only drawback for non-technical customers is you will need to configure your server VIA the command-line – the good thing is Digital Ocean has...Read More easy to follow documentation that shows you how to do this among many other things.Less
Alexander Gilmanov
Alexander Gilmanov from Serbia,

Uninterested in new customers, don’t care at all

We are a mid-sized software company, and recently we decided to migrate several of our servers to US for faster loading times for our American users.
We heard good reviews about Digital Ocean and decided to use its dedicated serv...Read Moreers.
The “request” to open servers was declined as we are a new customer for them. The support agent explained that we need to wait for some billing cycles before we can use the more expensive servers. They suggested using some basic server (below our current servers performances) for some billing cycles and then try again.
I understand the risks of fraud, but, for us, having low-tier servers does not make any sense, as the performance would drop, also we have no wish to invest time into migrations twice - to low-tier, and then to higher tier. Neither we have time or wish to wait for the servers idling until billing cycles pass, to then apply for higher tier again (and perhaps be rejected again).
We tried to explain everything to the support once again, and offer to prepay a deposit for a few months, but the second ticket was closed without anyone reading it.

I don’t know why you even bother with marketing and ads if you just turn down the legit customers, approaching you with long-term contracts with potential for high revenues. We’ve been with our current provider for 4-5 years, now look for something bigger, and it won’t be digital ocean.

The 1 star is well deserved.
Alexander Gavrailov
Alexander Gavrailov from Bulgaria,

Stay away from them

I opened an account with Digitalocean, my credit card was charged and immediately after that I was transferred to a web-page that says "account locked" without any further explanation. I opened a ticket which was closed 2 days lat...Read Moreer without response ([#04634284] Account locked). Then I posted on their community forum about my issue and my message got deleted...

This is honestly the worst customer service I've ever witnessed.

Expert Review

Idan Cohen
Idan Cohen
Hosting Expert


DigitalOcean Cloud Hosting: Cheap & Chic

DigitalOcean is a relatively new player in the hosting market. Probably, that is one of the reasons why they have such fantastic offers. This cloud host can easily meet the needs of a small-to-medium website due to great hardware features and amazing prices.  Cloud newbies can maximize their experience by putting DO’s stunning knowledgebase to use.

Even the cheapest cloud server (only $5/mo.) will include a SSD hard drive, which will make your cloud work at extremely high speeds. User-friendly control panels and flexible APIs are just a couple of features that will turn your work with DigitalOcean into entirely positive experience.

Why Choose DigitalOcean Cloud Hosting?

  • Hourly or monthly pricing
  • SSD in every cloud
  • Great bandwidth features
  • Server deployment in 55 sec.
  • Flexible API

Want to know if DigitalOcean Cloud Hosting is right for you?

Let’s check it out…



Rated by Idan Cohen

  • User Friendly

  • Support

  • Features

  • Reliability

  • Pricing

Uptime & Reliability

Perfect Uptime & Security Features

Since DigitalOcean is  the new kid on the block, most uptime testing systems have little data regarding the stability of their clouds. The results that you can find show they’re 100% uptime—an almost unbelievable number, but we’ll keep on eye on this, You will, of course, get a 99.99% uptime SLA, which is a market standard.

DigitalOcean offers a decent amount of security features to ensure stable cloud performance, including nightly server backups. Another good way to protect your data is to make a server snapshot, which is also possible with DO. The redundancy and capacity of their clouds are ensured by Tier-1 networks and 10-gig-E connections.



Great Specs for Their Price

Even if you don’t count the low prices charged for this host’s servers, the image of DigitalOcean clouds is really impressive. First of all, their virtual server includes RAID SSD hard drives, which seem to be the only offer of the kind in the market. Additionally, you get decent memory options and adequate transfer possibilities.

Along with 55-second server deployment and Tier-1 network, they have KVM, or Kernel-based Virtual Machines. This solution is used for high-level virtualization that makes Linux servers run faster and more securely.

This company wins several extra points for providing hardware details. They have Hex Core racks, dedicated ECC RAM, and their RAID SSD, which look impressive.

Disk SpaceEvery virtual server in your cloud has at least 20GB storage powered by SSD. The top offer has includes 960GB.
CPUEvery server in your cloud can have from 1 to 24 vCores, whichh is a great range to choose from.
BandwidthDifferent plans include 1TB-10TB free, and $0.02 for every next GB. Both public and internal traffic runs at 1Gb/sec.
RAMThe cheapest offer has 512MB. The most expensive one, in turn, will grant you 96GB RAM, an enormous number, indeed.
Control PanelThey have their own custom control panel with all necessary features. It’s also available for a free trial.
Operation SystemThey don give much info, but it is likely that that they have only Linux distributions like CentOS, Debian, Fedora and Ubuntu.


Decent for a Newbie

DigitalOcean has a special approach to customer support. While they don’t have any phone numbers posted, you can easily contact them via email ticketing or live chat. Customers’ reviews suggest that you won’t have any serious reason to contact them since their clouds run really well.

Connecting with DO on social networks may prove to be another contact method since DigitalOcean is very active on social networks, particularly Twitter.

The support extras provided by this cloud host are impressive. They have a company blog, a forum and a huge set of articles and tutorials united under DigitalOcean Community. This is very convenient for the average consumer new to cloud hosting trying out the service for the first time.

  • Forum and blog
  • Impressive knowledgebase
  • Active Twitter and Facebook
  • Live Chat
  • No phone number
  • Unclear support time

We couldn’t find any information about money back guarantees, trial periods or even cancellation/termination policies.

See the complete and updated policy by Digital Ocean:


Fair. Cheap. Amazing.

DigitalOcean has happy price points as well as a great pricing system. They offer the two most popular pricing systems: monthly and hourly. This cloud host has fair prices for hourly charges,  which means you will not pay much over the monthly fee even if your cloud works for most of the time.

It would be quite the challenge if you decided to find another cloud host offering SSD hard drive and 512MB for only $5/mo. This makes DigitalOcean a stand-out option for cloud starters. You can deploy many servers and it won’t cost you a lot of money. Even the prices for extra services are great – $0.02/GB of extra traffic is a great offer.

Note: DigitalOcean offers 10 plans for cloud hosting clients. Please visit the company’s website for more detailed pricing information.

User Friendly

Custom Panel and Many Bonuses

This cloud host does its best to make the DO clouds user-friendly. Server management is performed using their custom control panel that has an extremely convenient interface and many useful tools. You need only a couple of clicks to resize, snapshot or create a server, for example. However, they don’t provide you with a mobile app, which is a clear disadvantage these days.

The company’s website is planned well. It only takes a few moments to get all the necessary information and to sign up. You can even try their control panel for free, as long as you register on the site.

  • Perfect website navigation
  • User-friendly control panel
  • Multiple cloud server plan
  • Convenient management tools


Despite a couple of small disadvantages, they have great cloud hosting features, great prices, amazing features, an extensive knowledgebase and custom control panel—and this is just a modest list of their advantages. Of course, that may change over time as they get more clients, but at this point you can enjoy the numerous benefits of this cloud host.


  • KVM and Flexible API
  • Tier-1 network
  • RAID SSD in every rack
  • Great pricing
  • Convenient control panel


  • No mobile apps
  • Public clouds only
  • Vague support features
  • only provide 1 IP
  • server can be slow at times

Digital Ocean Prices, Plans & Features - 2022

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
$5 25 GB 1 core 1 GB 1 TB $5.00 3.4 Details
$10 50 GB 1 core 2 GB 2 TB $10.00 3.7 Details
$20 80 GB 2 cores 4 GB 4 TB $20.00 1.8 Details
$40 160 GB 4 cores 8 GB 5 TB $40.00 1.3 Details
$80 320 GB 8 cores 16 GB 6 TB $80.00 3.2 Details
$160 100 GB 8 cores 16 GB 6 TB $160.00 2.4 Details
$320 200 GB 16 cores 32 GB 7 TB $320.00 2.4 Details
$480 200 GB 16 cores 64 GB 7 TB $480.00 1.8 Details
$640 400 GB 32 cores 64 GB 9 TB $640.00 2.7 Details
$120 50 GB 4 cores 16 GB 5 TB $120.00 2.7 Details
$240 100 GB 4 cores 32 GB 6 TB $240.00 2.7 Details
$480 200 GB 16 cores 64 GB 7 TB $480.00 3.0 Details
$960 400 GB 32 cores 128 GB 9 TB $960.00 2.7 Details

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