Amazon Web Services (AWS) Reviews and Expert Opinion

Based on 35 reviews in 4 languages
5
DECENT

Customer score for Amazon Web Services (AWS)

  • Reliability
    5.3 / 10
  • Pricing
    4.7 / 10
  • User Friendly
    4.8 / 10
  • Support
    4.6 / 10
  • Features
    5.5 / 10

Detailed Scores / Summary

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Jeremy Busto
United States
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.8
NEW

Worst Amazon Service Ever!

Service used: Cloud
I tried to download SAS University Edition software from this site, and ran into nothing but problems. After I completed running the software, I tried to open it, but when I did, the server kept timing out! Here's the real kicker: ... Read More
Aziz Baroody
Lebanon
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

AWS Customer Support Review By someone in this business for 17 years and owns 5 other accounts with Server providers

If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, Apple READ THIS:
7 years now dealing with AWS I cannot explain how many times they have gone beyond what th ... Read More
Wesley Van Komen
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Charged for Free Tier

Amazon marketed free tier services to me very aggressively, and upon signing up for the "free tier" they began charging me a few dollars per month. I had to open multiple support tickets and have charges removed, but they would no ... Read More
Ben Strachan
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Misleading Credits & Poor Customer service

I'm very unhappy with AWS for four main reasons:
1. Misleading credits
2. Poor customer service
3. unreliable hosting
4. Poor UI/UX of console

Credits:
I was allocated two credits as a sign-up bonus. Make sure you read the ... Read More
Wired Gorilla
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Incompetent support and ripp off pricing

Service used: Cloud - EC2 Dedicated instances
Amazon blocked my legit mailout and after quering the reasons I just received first level default response justifiying their action about suspending my account.
I have been a client with them for over 6 years and spend a fortune ... Read More
Thomas Dorn
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

DO NOT USE IT'S THE WORSE HOSTING I HAVE EVER HAD

this is by far the worse and most expensive hosting service I have ever used. They blocked and censor your application if it's not in there business vision. It's highly overpriced, and what they are probably doing is just sub-cont ... Read More
 
 
Viktor V
Ukraine
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Disgusting service !!!

Service used: Cloud - EC2 Dedicated instances
We removed the registration at $ 1, after 1 day, the account was blocked (for unknown
reasons). Communication with the service of those support has NO result. Money never
returned. Such an opinion that some stupid people are sit ... Read More

Typical Amazon Web Services (AWS) Prices

Service Monthly Price Range
Cloud Hosting $5.83 - $1,440.00 3 plans
The Services & Prices are taken from aws.amazon.com

Amazon Web Services (AWS) Expert Review 2018

Written by: Eliran Ouzan

Amazon Web Services (AWS) Rating

  • Reliability
    10 / 10
  • Pricing
    7 / 10
  • User Friendly
    10 / 10
  • Support
    10 / 10
  • Features
    10 / 10
9.4
Rated by Eliran Ouzan

Web services from Amazon.com

This service is run by Amazon.com so it is really unlike anything else out there.  They don't just provide web hosting, but rather they offer a suite of services to help businesses.  It seems they are mostly targeting individuals and businesses that sell products on the Amazon platform, but I don't see any restrictions that limit it only to this type of site.

They have a lot of options to choose from, but they aren't what you'll be used to.  What this service is mostly ideal for is load balancing and offloading some hosting and processing tasks to Amazon, since they have the infrastructure to handle it. The bottom line is this is really a set of services for web experts and those who need the specifics that they are offering.

Uptime & Reliability

Compare
10

Exceptional Reliability

This is really what people are paying for when they use Amazon web solutions.  They have full redundancy, server cloaning, automated backup and many other features that help to ensure their services never go down.  They also run the world's largest online retailer (Amazon.com) so they obviously need to have their sites up at all times.

You can choose from multiple data centers as well.  The data centers are located in Sao Paulo, Singapore, Sydney, Tokyo, Virginia, Oregon and California.

Features

Compare
10

Seemingly Endless Features

This company offers tons of different services including scheduled backups, elastic load balancing, many data center locations, a virtual cloud, content delivery and much more.  Selecting exactly what you want can be confusing for the average webmaster, however, so make sure you take your time and really understand what it is that they are offering before you sign up.

Their hosting allows a number of different platforms including Joomla, Ruby, WordPress, Drupal, Dot Net and Magento.  They also offer both Windows and Linux hosting options, which is always nice.

Support

Compare
10

Expert Support

Not surprisingly, they offer extremely high quality support.  Amazon is well known for their customer service, and they have put that stress in their hosting solution as well.  You can contact them anytime to get assistance if you need it, and their team of experts will be able to help you every step of the way.

Pricing

Compare
7

Unique pricing options

For the use of their Amazon cloud hosting you actually pay per hour, month or year depending on what you need.  The base price starts at $.08 per hour (eight cents per hour).  You can also pay monthly, which is $57.60 or annually at $691.20.  Obviously this is not your normal web hosting solution, and you will be paying for the extra services that they offer, so make sure you know how to use them before considering this option.

Summary

Great service if you need it

This is one of those options that if you need what they are offering, they are the best in the business.  If you don't need it, however, it should not even be considered.  For most people, there is no need to go this route for general hosting.

Pros:

  • Run by Amazon.com
  • Excellent support
  • High end services

Cons:

  • Odd pricing structure
  • Only really needed by certain types of sites
Read the full expert review Visit Amazon Web Services (AWS) See plans & pricing

Amazon Web Services (AWS) Prices, Plans & Features - 2018

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Unlimited - 0 B Unlimited $5.83 2.0
Unlimited - 0 B Unlimited $73.00 10
Unlimited - 0 B Unlimited $1,440.00 2.0
Submit a Amazon Web Services (AWS) Coupon

A few words from Amazon Web Services (AWS)

Amazon EC2
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.

Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and lets you run on Amazon’s proven computing environment. Amazon EC2 reduces the time required to obtain and boot new server instances to minutes, allowing you to quickly scale capacity, both up and down, as your computing requirements change. Amazon EC2 changes the economics of computing by allowing you to pay only for capacity that you actually use. Amazon EC2 provides developers the tools to build failure resilient applications and isolate themselves from common failure scenarios.

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