Amazon Web Services (AWS) Reviews and Expert Opinion

Based on 47 user reviews in 8 languages

Customer score for Amazon Web Services (AWS)

  • Reliability
    4.8 / 10
  • Pricing
    4.5 / 10
  • User Friendly
    4.6 / 10
  • Support
    4.2 / 10
  • Features
    5.1 / 10

Detailed Scores / Summary

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irfan majeed
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Worst HOsting Provider I Ever Met

Service used: Cloud - EC2 Spot Instances - m3.medium
Moved from iFastNet
i was using amazon aws lightsail .and met with worst support from amazon aws .they even cant tell me how to resize the instance and no proper documentation available.they constantly say me to purchase 29$ per month customer support .they charge for minor things .hidden charges for everything.
Sibin M V
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2

Pathetic Service

Service used: Cloud
Very Bad Service. No providing consistence performance. Servers get laged and hitched after 2 three hours and requires to reboot every 5 hours to make it stable. Even Support team don't know what is happening and all because of burstable instances and wrong CPU credit calculations of AWS.
Dmitry Voronov
  • Reliability4
  • Pricing2
  • User Friendly2
  • Support2
  • Features4

Totally amazong

Service used: Cloud
If you want an amazing service capable of
1) blocking entire email service without providing any details
2) billing you for every request for their dynamo db storage
3) leaving your support inquiries for days without a response...Read More
Gaurav Shandilya
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features4

Very bad Cloud Service by Amazon

Service used: Cloud - EC2 Dedicated instances
I tried learning Amazon Cloud service by setting up Dev account. They take credit card and then put it to endless subscription service. This is their own Business operating policy to chew money even if you are not using their acco...Read More
Lane B Scheiber
Lane B Scheiber
I agree, they charge one even if they don't provide any service and one asks them to close one's account. Money seems to be their only objective. They certainly have no interest in helping one with a problem.
Andrej Kurnikov
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features8

AWS is a nightmare

Service used: Cloud
OK, so where do I start.. In one word: AWS is a nightmare. Their user interface is by far the WORST I ever seen in my life. It's so unintuitive and entangled that you need have a day to do simple things. If you are on a free tier ...Read More
Agree. AWS is crap. Don't see how this is helpful or intuitive.
Varun Kohli
Varun Kohli
Think you have not read about Aws thoroughly...use this link for updating your knowledge:
youssef aider
youssef aider
exactly what i've noticed. thankfully i didn't start any cluster. IT REALLY IS A MESS. difficult to use, not recommended for normal users.

Typical Amazon Web Services (AWS) Prices

Service Monthly Price Range
Cloud Hosting $5.83 - $1,440.00 3 plans
The Services & Prices are taken from

Amazon Web Services (AWS) Expert Review 2019

Written by: Eliran Ouzan

Amazon Web Services (AWS) Rating

  • Reliability
    10 / 10
  • Pricing
    7 / 10
  • User Friendly
    10 / 10
  • Support
    10 / 10
  • Features
    10 / 10
Rated by Eliran Ouzan

Expert Overview

Web services from

This service is run by so it is really unlike anything else out there.  They don't just provide web hosting, but rather they offer a suite of services to help businesses.  It seems they are mostly targeting individuals and businesses that sell products on the Amazon platform, but I don't see any restrictions that limit it only to this type of site.

They have a lot of options to choose from, but they aren't what you'll be used to.  What this service is mostly ideal for is load balancing and offloading some hosting and processing tasks to Amazon, since they have the infrastructure to handle it. The bottom line is this is really a set of services for web experts and those who need the specifics that they are offering.

Uptime & Reliability

Exceptional Reliability

This is really what people are paying for when they use Amazon web solutions.  They have full redundancy, server cloaning, automated backup and many other features that help to ensure their services never go down.  They also run the world's largest online retailer ( so they obviously need to have their sites up at all times.

You can choose from multiple data centers as well.  The data centers are located in Sao Paulo, Singapore, Sydney, Tokyo, Virginia, Oregon and California.


Seemingly Endless Features

This company offers tons of different services including scheduled backups, elastic load balancing, many data center locations, a virtual cloud, content delivery and much more.  Selecting exactly what you want can be confusing for the average webmaster, however, so make sure you take your time and really understand what it is that they are offering before you sign up.

Their hosting allows a number of different platforms including Joomla, Ruby, WordPress, Drupal, Dot Net and Magento.  They also offer both Windows and Linux hosting options, which is always nice.


Expert Support

Not surprisingly, they offer extremely high quality support.  Amazon is well known for their customer service, and they have put that stress in their hosting solution as well.  You can contact them anytime to get assistance if you need it, and their team of experts will be able to help you every step of the way.


Unique pricing options

For the use of their Amazon cloud hosting you actually pay per hour, month or year depending on what you need.  The base price starts at $.08 per hour (eight cents per hour).  You can also pay monthly, which is $57.60 or annually at $691.20.  Obviously this is not your normal web hosting solution, and you will be paying for the extra services that they offer, so make sure you know how to use them before considering this option.


Great service if you need it

This is one of those options that if you need what they are offering, they are the best in the business.  If you don't need it, however, it should not even be considered.  For most people, there is no need to go this route for general hosting.


  • Run by
  • Excellent support
  • High end services


  • Odd pricing structure
  • Only really needed by certain types of sites
Read the full expert review Visit Amazon Web Services (AWS) See plans & pricing

Amazon Web Services (AWS) Prices, Plans & Features - 2019

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
Unlimited 0 B Unlimited $5.83 3.2
Unlimited 0 B Unlimited $73.00 10
Unlimited 0 B Unlimited $1,440.00 2.2
Submit a Amazon Web Services (AWS) Coupon

A few words from Amazon Web Services (AWS)

Amazon EC2
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.

Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and lets you run on Amazon’s proven computing environment. Amazon EC2 reduces the time required to obtain and boot new server instances to minutes, allowing you to quickly scale capacity, both up and down, as your computing requirements change. Amazon EC2 changes the economics of computing by allowing you to pay only for capacity that you actually use. Amazon EC2 provides developers the tools to build failure resilient applications and isolate themselves from common failure scenarios.

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