1.9
POOR
  • User Friendly
    1.9
  • Support
    1.8
  • Features
    2.1
  • Reliability
    2.0
  • Pricing
    1.9
Write Review Visit Amazon Web Services (AWS)

Amazon Web Services (AWS) Review - Expert and User Insights by Paid Customers

A few words from Amazon Web Services (AWS)

Amazon EC2
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.

Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and ...Read Morelets you run on Amazon’s proven computing environment. Amazon EC2 reduces the time required to obtain and boot new server instances to minutes, allowing you to quickly scale capacity, both up and down, as your computing requirements change. Amazon EC2 changes the economics of computing by allowing you to pay only for capacity that you actually use. Amazon EC2 provides developers the tools to build failure resilient applications and isolate themselves from common failure scenarios.Less
Amazon Web Services (AWS) HomePage Screenshot
Money Back: 0 Days

Pricing Range

Cloud Hosting $5.83 - $1,440.00

Data Centers

Aziz Baroody

Pinned Review

Aziz Baroody,
5.0
If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, Apple READ THIS:
7 years now dealing with AWS I cannot explain how many times...Read More they have gone beyond what their rules and Regs and policies are to HELP, SUPPORT and maintain whatever it takes for AWS to serve and keep us as a client.

They are the NUMBER 1 Company and they already WON Best Customer Support globally as far as I am concerned
Less
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bekir cuneyt bayraktar
bekir cuneyt bayraktar from Singapore,

AWS Free Tier Scam -

1.0
AWS Free Tier Scam, No wonder how Jeff Bezos is getting richer and richer, by scamming people with AMAZON Web services. Actually not just AWS, I believe all amazon services are SCAM. First they are sending emails to "Try out AWS w...Read Moreith free tier" services. All was i did tried launching 2 instances via Terraform Cloud for my study. And next month i got charged 8.50 SGD to my account, (I didn't even use the instances after launch. But Don't worry Amazon, you can only fool people once.Less
Georgii Diakov
Georgii Diakov from Poland,

Це просто знущання ващі грощі

1.0
Дійсно працює добре так це списання грошей з карти, плюс хакери додатково списають на рахунок Амазону. Також треба питати сезоність відпусток техпідтримки!
Patricia Da Silva
Patricia Da Silva from United States,

The worst customer service

1.0
I got charge after cancel account. Extremely hard to get in touch with someone. When I talk about cancel the chat just stop. Have to contact many times. Now trying to get refund is Almost impossible. Never never sign up for this. Communication should be the first priority of every business.
Jacob Sills
Jacob Sills from United States,

AWS free tier is a SCAM

1.0
Back in March, I opened up a free tier just to watch videos and study for some of their certifications. Some how instances got opened up, so I contacted support. I thought I did it by accident. I shut it down and asked them to co...Read Morenfirm before I deactivated my account, which they did. Still got charged more than I thought, but paid it thinking it was my fault. Here comes May and I’m charged four times more. I try to get back into my account and can’t. I have to create a whole new account just to talk to support. This whole thing is a mess. I left a complaint with the BBB. AWS needs to get its act together. Terrible policies and customer support.Less
rob pepper
rob pepper from United States,

Not able to use the instances

1.0
This is frustrating when I added a new user, then su newuser, couldn't go back to root by all means. It says not in sudoers afterwards. I've no root password, neither able to login from putty, it said login as ubuntu which rejecte...Read Mored key, but i can login as newuser into newuser account. I sent 3 emails to support, no response. Hope I can do something here since my website is down for days. Their instances are retarded, support are horrible for simple problems such as refusing public key when login as ubuntu while I was still able to use root, their chat support won't do anything to help!
Live Chat (Case ID - 9507383051)End Chat
You are now connected to Manny P. from AWS. Please type your question below.
Regarding case 9507383051
1:40:24 PM
HI
1:40:37 PM
Manny P.:
Hello, my name is Manny P.. I'm here to help you today.
1:40:52 PM
Yes, how to add .ssh to login folder?
1:41:12 PM
it has keys
1:41:21 PM
Manny P.:
I am pulling up the case right now.
1:42:21 PM
ok
1:44:13 PM
?
1:45:45 PM
Manny P.:
I am still reviewing the account this should take a few minutes.
1:46:24 PM
Waiting...
1:47:34 PM
Manny P.:
Are you a attempting to add a new user? Or just logging in?
1:50:26 PM
what's the difference?
1:51:11 PM
could I add a user on the fly to login?
1:51:23 PM
By default, it's ubuntu
1:51:40 PM
?
1:54:21 PM
Manny P.:
I'm looking for Docs that could help you. Since it looks your inquiry it is a bit outside our scope. Here in the Billing and Accounts department We don’t handle technical questions.
1:54:52 PM
I am able to add user, but not connecting from filezillar/ssh
1:56:00 PM
There're login keys
1:56:35 PM
?
1:58:48 PM
Manny P.:
I was able to found this Guide/Docs that It may help you
1:59:42 PM
Manny P.:
https://aws.amazon.com/premiumsupport/k...(See full link)
1:59:46 PM
Manny P.:
https://docs.aws.amazon.com/AWSEC2/late...(See full link)
2:00:53 PM
It's not connecting
2:01:34 PM
env
2:01:41 PM
There should be a way to restore login
2:02:30 PM
it's gone for good
2:02:41 PM
We've website on the server
2:02:56 PM
it's down
2:02:59 PM
also customers
2:03:02 PM
hw to restore it?!
2:03:10 PM
is there a backup?
2:03:23 PM
why there's only one way/one shell to login?
2:03:44 PM
??
2:07:58 PM
I've the key pair
2:08:10 PM
it should have the private key
2:08:19 PM
Manny P.:
I'm still trying to get more information from Docs, forum since this is out of our scope.
2:08:30 PM
Or someone can help restore it
Manny P.:
Open the Elastic Beanstalk console , and in the Regions list, select your AWS Region.
2:20:42 PM
Manny P.:
In the navigation pane, choose Environments, and then choose the name of your environment from the list. ...
2:20:42 PM
Manny P.:
Choose Environment actions, and then choose Rebuild environment.
2:20:42 PM
Manny P.:
Choose Rebuild.
2:20:42 PM
How?
2:21:42 PM
What it can restore?
2:21:55 PM
like Rebuild
2:22:00 PM
Manny P.:
Yes, to rebuild the env
2:22:39 PM
from brwoser or ubuntu?
2:22:45 PM
Manny P.:
From Browser
2:23:33 PM
it will restore the login user ubuntu?
2:23:54 PM
Manny P.:
Let me try to get more information about it
2:24:27 PM
Manny P.:
It's not giving me further information about the login user on Ubuntu but you can take a look a these steps:
2:26:27 PM
Manny P.:
To rebuild an environment
2:26:27 PM
Manny P.:
The following command terminates and recreates the resources in an environment named my-env:
2:26:27 PM
Manny P.:
aws elasticbeanstalk rebuild-environment --environment-name my-env
2:26:27 PM
Manny P.:
https://docs.aws.amazon.com/cli/latest/...(See full link)
2:26:48 PM
Manny P.:
I don't mean to rush you, but we've been idle for a few minutes. I want to make sure our chat is still connected. If you aren't able to respond in two minutes, this chat will close.
2:29:28 PM
canot use aws
2:29:58 PM
wheres the keys?
2:30:07 PM
able to get it?
2:30:22 PM
Does amaz has a way to do it then use aws?
2:31:36 PM
?
Less
Braden Tiernan
Braden Tiernan from United States,

Horrible design and support

1.4
You have to pay for a higher support plan to actually talk to someone at customer support.

They charge $600 a month for RDS (something you can set up on your computer for free in a day).

There web-design is incredibly hard t...Read Moreo use, and there's no easy way to cancel payments, the're still charging my card monthly even though I have everything shut down. I've contacted support and they have never shut down the payment or even considered giving me any of my money back.

You are 100% better off just hiring someone to do it for you then using the horrible system AWS has.
Less
david
david,
Hey Braden on the card charge call your Bankster and tell them your's is damaged Ipso Facto and Done Ab Initio Any scumbag that takes my money and won't talk to me in a civilized way is off my payroll, in a split second your ba...Read Morenk will issue a new card once a year. Just tell them the truth, it's damaged. What I need is a manual on how to administrate my website. I'm using IOS/ Online Access Fee and am very frustrated with service. Found out Amazon is the Host. I only have one CS guy or some idiot girl that answers the phone. Please advise www.maquismart.com
David
Lost in Outer Space
Less
Oluwakemi Mary Omoshoro
Oluwakemi Mary Omoshoro from South Africa,

The worst ever.. charging for a service not used,Creating suspiciousactivities to extort money from users,very annoying

1.0
I recently created an aws account which is a prerequisites for a machine program only used the free tier deep racer and deep composer nothing else. Only to receive emails of suspicious activities and I followed all the instructio...Read Morens to fix the issue changed my account and password but to my amazement they reversed it back could not log into that account for days and keep mailing suspicious activities. When I was able to re-log back in, they claim I used EEC2 service which I didn't use, am yet to even know how the aws cloud works I explained and followed all instructions to correct the issue the support person later told me it fix only to see me been charged for that same service I never used ..I dnt wven know what service it is .. For me this experience has made it clear aws trick people into opening account and if one doesn't use the account they will create activities to extort money out of the account owner.. this is my experience and it is not a pleasant one. If that issue is not resolved I am going to delete my account and will keep warning people of aws extortion.Less
Jake
Jake,
I am having the same issue. Plus their “policy” is that they can’t close anything out for you. So you have have to go through all this work that you didn’t even start. Talked to support in March and received a message saying every...Read Morething was closed and your account will be deactivated only to find out that I am still be charged for April and now May. Terrible business!Less
Scott Mastrocinque
Scott Mastrocinque from United States,

Absolutely the worst mistake of my business life.

1.0
I subscribed to this DNS hosting for my business. I was unaware that they don't offer human beings for technical support. When I transferred my DNS and services to Spectrum, AWS did not do it correctly, and caused my services to...Read More be screwed up since March 2021 until now 9/23/21.

I finally got a human being at AWS who claims that I did something wrong (I wouldn't even know how to) and that they are going to fix it and contact me about it. Right.

Worst sompany ever and Spectrum, they are #2.

What a hellish nightmare.
Less

Expert Review

Eliran Ouzan
Eliran Ouzan
Hosting Expert

Expert Overview

Web services from Amazon.com

This service is run by Amazon.com so it is really unlike anything else out there.  They don’t just provide web hosting, but rather they offer a suite of services to help businesses.  It seems they are mostly targeting individuals and businesses that sell products on the Amazon platform, but I don’t see any restrictions that limit it only to this type of site.

They have a lot of options to choose from, but they aren’t what you’ll be used to.  What this service is mostly ideal for is load balancing and offloading some hosting and processing tasks to Amazon, since they have the infrastructure to handle it. The bottom line is this is really a set of services for web experts and those who need the specifics that they are offering.

9.4

SUPERB!

Rated by Eliran Ouzan

  • User Friendly
    10

  • Support
    10

  • Features
    10

  • Reliability
    10

  • Pricing
    7

Uptime & Reliability

Exceptional Reliability

This is really what people are paying for when they use Amazon web solutions.  They have full redundancy, server cloaning, automated backup and many other features that help to ensure their services never go down.  They also run the world’s largest online retailer (Amazon.com) so they obviously need to have their sites up at all times.

You can choose from multiple data centers as well.  The data centers are located in Sao Paulo, Singapore, Sydney, Tokyo, Virginia, Oregon and California.

Features

Seemingly Endless Features

This company offers tons of different services including scheduled backups, elastic load balancing, many data center locations, a virtual cloud, content delivery and much more.  Selecting exactly what you want can be confusing for the average webmaster, however, so make sure you take your time and really understand what it is that they are offering before you sign up.

Their hosting allows a number of different platforms including Joomla, Ruby, WordPress, Drupal, Dot Net and Magento.  They also offer both Windows and Linux hosting options, which is always nice.

Support

Expert Support

Not surprisingly, they offer extremely high quality support.  Amazon is well known for their customer service, and they have put that stress in their hosting solution as well.  You can contact them anytime to get assistance if you need it, and their team of experts will be able to help you every step of the way.

Pricing

Unique pricing options

For the use of their Amazon cloud hosting you actually pay per hour, month or year depending on what you need.  The base price starts at $.08 per hour (eight cents per hour).  You can also pay monthly, which is $57.60 or annually at $691.20.  Obviously this is not your normal web hosting solution, and you will be paying for the extra services that they offer, so make sure you know how to use them before considering this option.

Summary

Great service if you need it

This is one of those options that if you need what they are offering, they are the best in the business.  If you don’t need it, however, it should not even be considered.  For most people, there is no need to go this route for general hosting.

Pros:

  • Run by Amazon.com
  • Excellent support
  • High end services

Cons:

  • Odd pricing structure
  • Only really needed by certain types of sites

Amazon Web Services (AWS) Prices, Plans & Features - 2022

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
EC2 Spot Instances - m3.medium Unlimited - 0 B Unlimited $5.83 1.6 Details
EC2 Reserved instances - M3.Large Unlimited - 0 B Unlimited $73.00 3.7 Details
EC2 Dedicated instances Unlimited - 0 B Unlimited $1,440.00 1.4 Details

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