Site5 vs nine.ch

Comparison
Compared options Visit Site5 Visit nine.ch
Pricing
13 hosting plans 12 hosting plans
Starting price $4.95 / month $11.94 / month
Free domain Yes No
Coupons No No
User Ratings
1.6
4.8
Reliability 1.5
5.0
Pricing 1.5
4.5
User Friendly 1.5
5.0
Support 1.5
4.5
Features 1.5
5.0
User Reviews
168 reviews 3 reviews
Latest positive review
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
A great hosting partner
Marcus A.,
9.2
My business page is up and running strong with this company. They do a great job keeping their customers happy by ensuring my site is always up and running. The prices are a bit high, but it is really worth it. They are the p... More erfect hosting partner for anyone in Switzerland. Less
Latest negative review
No support
Chick Newman,
2.0
I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... More received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read.
I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo.
At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host).
Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem.
Go somewhere else when looking for a webhost.
Less
No reviews yet
Shared Hosting
3 plans from $4.95 to $325.00
No
Under $4 No No
Under $8

hostBasic

$4.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostBasic plan
No
Over $10

hostPro

$8.95 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View hostPro plan
No
VPS
7 plans from $4.95 to $325.00 5 plans from $11.94 to $477.80
Under $4 No No
Under $8 No No
Over $10

VPS2

$55.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS2 plan

Root VServer V3

$49.00 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View Root VServer V3 plan
Dedicated Server
No
2 plans from $11.94 to $477.80
Under $4 No No
Under $8 No No
Over $10 No

Root Server Pro

$199.00 / MO
  • Space: 2 TB
  • Bandwidth: Unlimited
View Root Server Pro plan
Cloud Hosting
3 plans from $4.95 to $325.00 5 plans from $11.94 to $477.80
Under $4 No No
Under $8 No No
Over $10

Plus

$20.00 / MO
  • Space: 10 GB
  • Bandwidth: 102.4 GB
View Plus plan

Cloudserver C1

$11.00 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
View Cloudserver C1 plan
Data Centers
4 of 6 1 of 6
North America Yes No
Europe Yes Yes
Asia Yes No
Oceânia No No
South America Yes No
Africa & Middle East No No
Support Services
5 of 6 2 of 6
Live Chat Yes No
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No No
Video guides Yes No
Knowledgebase Yes No
CMS support
4 of 6 4 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No No
OS Support
1 of 2 1 of 2
Windows/ASP.NET No No
Linux Yes Yes
Language Support
2 of 8 6 of 8
PHP Yes Yes
Java No Yes
Python Yes Yes
Node.js No Yes
Django No Yes
Perl No No
Ruby on Rails No Yes
ASP.NET No No
Database Support
1 of 3 3 of 3
MongoDB No Yes
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
2 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes No
Moneybookers No No
Wire Transfer No Yes
Webmoney No No
Bitcoin No No
Second

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Winner

Winner