Long time customer
Laura Sedor,
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
| Compared options |  |  |
|---|---|---|
Pricing | 34 hosting plans | 11 hosting plans |
| Starting price | $0.50 / month | $23.58 / month |
| Free domain | Yes | No |
| Coupons | No | No |
User Ratings | 1.5 | 2.2 |
| Reliability | 1.5 | 2.0 |
| Pricing | 2.0 | 3.0 |
| User Friendly | 1.5 | 2.0 |
| Support | 1.5 | 2.0 |
| Features | 1.5 | 2.5 |
User Reviews | 361 reviews | 4 reviews |
| Latest positive review | | No reviews yet |
| Latest negative review |  Horrible Support Javad Ebrahimpour, My feedback is that your service / support is too poor, which I will publish as my review, more than a year ago I moved from another one to IONOS for a better price and when needed help realized the mistake I did so I am movi... More ng back to the previous one, paying a bit more expensive but I have the standard support. It would be good if one day IONOS educates its support team and takes care of customers as they deserve. I have read comments on different platforms (Twitter, YouTube, etc) and I am not the only one disappointed! So something is very wrong with your support team. Less |  Extremely rude, unprofessional customer service from Jimmy Lu at Psychz Network and team Anonymous Former Customer, Had nothing but issues with this company's unbelievably rude and obnoxious customer service. I've been with them over 2 years, have servers in multiple locations and have given them a lot of business. Jimmy Lu is the most unp... More rofessional rep I have ever come across in this industry and there's no close second. He responds with the most useless and careless, most obvious careless attitude offering zero solution for the problems his company actually caused (very often too). I would stay far away from them. Their positive reviews are rumored to be "bought" and their customer service is abysmal. Recent experience, server goes down with major packet loss. Waited over 24 hours and the only response is a lie that there is no suitable replacement. No response to the ticket for nearly 24 hours after I asked them to UPGRADE to a dual CPU that showed 'in stock' online and the response I got from Jimmy was merely trying to get me to cancel all my remaining servers. This guy is a piece of work and obviously has some "issues". Disgraceful and ungrateful and unprofessional. Shame on you Jimmy Lu from disgraceful Psychz Network. Less |
| Shared Hosting | 3 plans from $0.50 to $8.00 | No |
| Under $4 | Essential
| No |
| Under $8 | No | |
| Over $10 | No | No |
| VPS | 5 plans from $2.00 to $18.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| Dedicated Server | 8 plans from $40.00 to $150.00 | 11 plans from $23.58 to $170.89 |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | ||
| Cloud Hosting | 12 plans from $4.00 to $220.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| Website Builder | 3 plans from $1.00 to $10.00 | No |
| Under $4 | No | |
| Under $8 | No | |
| Over $10 | No | |
| SSL | 3 plans from $20.00 to $200.00 | No |
| Under $4 | No | No |
| Under $8 | No | No |
| Over $10 | No | |
| Data Centers | 0 of 6 | 1 of 6 |
| North America | No | Yes |
| Europe | No | No |
| Asia | No | No |
| Oceânia | No | No |
| South America | No | No |
| Africa & Middle East | No | No |
Support Services | 5 of 6 | 0 of 6 |
| Live Chat | Yes | No |
| Phone Support | Yes | No |
| Email Support | Yes | No |
| Forum Support | No | No |
| Video guides | Yes | No |
| Knowledgebase | Yes | No |
CMS support | 3 of 6 | 0 of 6 |
| WordPress | Yes | No |
| Joomla | Yes | No |
| Drupal | Yes | No |
| Magento | No | No |
| Softaculous | No | No |
| PrestaShop | No | No |
OS Support | 2 of 2 | 0 of 2 |
| Windows/ASP.NET | Yes | No |
| Linux | Yes | No |
Language Support | 5 of 8 | 0 of 8 |
| PHP | Yes | No |
| Java | Yes | No |
| Python | Yes | No |
| Node.js | No | No |
| Django | No | No |
| Perl | No | No |
| Ruby on Rails | Yes | No |
| ASP.NET | Yes | No |
Database Support | 1 of 3 | 0 of 3 |
| MongoDB | No | No |
| MySQL | Yes | No |
| PostgreSQL | No | No |
Payment Types Support | 0 of 6 | 0 of 6 |
| PayPal | No | No |
| Credit Card | No | No |
| Moneybookers | No | No |
| Wire Transfer | No | No |
| Webmoney | No | No |
| Bitcoin | No | No |
 Second |  Winner |
