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Psychz Networks User Reviews

Name: Psychz Networks
Brand: Psychz Networks
SKU: 11002
Rating: 6.8 (2 reviews)

1 1

Based on 2 user reviews in 2 languages

6.8

Good

Based on 2 user reviews in 2 languages

Customer score for Psychz Networks

Reliability

6.0 / 10
Pricing

9.0 / 10
User Friendly

6.0 / 10
Support

6.0 / 10
Features

7.0 / 10

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English (1) Bahasa Indonesia (1)

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Wyatt T

United States

Reliability2
Pricing10
User Friendly2
Support2
Features4

4.0

Helpful (0)

An utterly disappointing experience with DDoS mitigation.

A few months back, we started using Psychz for our DDoS protection through a GRE tunnel. Their new Chicago PoP was particularly attractive because they were offering a decent blend and good capacity from the start, and they were o...Read More ffering us a good price.

Things started off well enough. We paid them for a few hours of their network admins' time just to make sure the setup was done properly. Unfortunately, this was only the start of a number of problems that caused massive quality of service issues for our customers as we deployed the new solution. Essentially, inbound traffic would be served to our full-time mitigated customers through a Psychz GRE tunnel from their Chicago PoP. We expected some overhead going in, and lower speeds than a cross-connect or direct peering, but what we got out of it was entirely ridiculous.

Long story short, we were only able to download ~30Mbps through the Psychz Chicago GRE tunnel. Not MB/s, but Mbps - which equates to about 3.7MB/s of actual download speeds through a GRE tunnel purportedly capable of 1Gbps. After weeks of back and forth discussions with staff at all levels of the company, including a personal Skype group with senior management, we weren't able to get anywhere. At one point, one of the managers admitted to giving us false promises on their attempted fixes - in essence, admitting to lying to us. It's also worth mentioning that the ticket staff were entirely worthless - the clearly outsourced support, assuming they ever responded at all, were perhaps the most generic and canned we've ever dealt with.

We eventually gave up and set up a GRE tunnel through USDedicated as a temporary solution. This was much better - we're able to push 600-700Mbps through their tunnel without any issues to speak of; much closer to the realistic overhead of a modern GRE tunnel. Because of this, and because of certain information we received from a third party, we can only assume that their newer PoPs are using substandard older-generation hardware to serve GRE tunnels.

I sincerely wish we had a better experience with Psychz. I think colocating or renting from them directly is probably a better overall play. But our experience using them as a third party, but closely located, mitigation provider was an - excuse the pun -unmitigated disaster.

I believe Psychz is growing and expanding far too fast for their own good. I wish they would focus more of their time and effort on making their current PoPs fantastic instead of offering service in every possible corner of the globe at rock-bottom pricing and, according to our experience, rock-bottom quality.

I want to be clear. I want companies like Pscyhz to do well. Mitigation is largely lacking, especially in locations that are relatively underserved like Chicago or Sao Paulo or Singapore, etc. I just wish they would do it a little better.

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Published on Sep. 16, 2019

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Typical Psychz Networks Prices

Service	Monthly Price Range
Dedicated Server	$25.08 - $181.71	11 plans

The Services & Prices are taken from www.psychz.net

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Features Pricing Reliability Support Speed

Psychz Networks Prices, Plans & Features - 2021

Dedicated Server Plans

Plan Name	Space	CPU	RAM	Price	Score
Atom D525	500 GB	2 x 1.80GHz	4 GB	$25.08	6.8	Details
E6700	250 GB	2 x 3.20GHz	4 GB	$59.89	6.8	Details
E3-1230 V5	1 TB	4 x 3.40GHz	16 GB	$110.65	6.8	Details
E3-1271 V3	1 TB	4 x 3.60GHz	16 GB	$120.80	6.8	Details
E3-1270 V5	1 TB	4 x 3.60GHz	16 GB	$120.80	6.8	Details
E3-1270 V6	1 TB	4 x 3.80GHz	16 GB	$125.87	6.8	Details
E5-1650 V3	1 TB	6 x 3.60GHz	16 GB	$130.95	6.8	Details
E5-1650 V2	1 TB	6 x 3.50GHz	16 GB	$136.03	6.8	Details
E5-1650 V4	1 TB	6 x 3.60GHz	16 GB	$146.18	6.8	Details
E3-1271 V3	1 TB	4 x 3.60GHz	16 GB	$166.48	6.8	Details
E3-1270 V6	1 TB	4 x 3.80GHz	16 GB	$181.71	6.8	Details

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