GoDaddy vs. KVCHosting 2019

ogging So I was so much excited for this new Hosting and I done so many Test(Page Speed, Server Uptime and Support) and the results that I got are really good. I think you should also use GoDaddy Services.

iness site, personal site, you name it! It’s great! Thanks KVChosting!

is week we decided that we needed to get the email on two of our domains to synchronize between our devices and computers using an IMAP configuration. Trying to set it up got nothing but errors even though I was applying the settings as described on the GoDaddy site.
After going through a lot of misinformation on the site I discovered info indicating that we needed to convert the free email accounts with those domains to either Personal or Business paid accounts in order to use IMAP. Finding how to upgrade to either proved impossible so I phoned support. I was told the Personal was no longer available and that I'd need to buy an Unlimited Business Email package with the caveat that it would become obsolete within the next couple of years. The package was $120 for five email accounts and included unlimited storage.
I bought that and got one of our accounts up and working perfectly right away. The second kept having issues with the server rejecting the username when I tried sending email from a computer although it worked on two devices. After more effort the next day I called support again to resolve this issue. The overly patronizing agent asked me to log in to the browser based account to be sure that would work and have me send him an email from it. I entered "Test" as the subject and got lectured on the reasons not to do that. The email did get through though and I was told that showed it was all okay and that the problem was in my software and he couldn't help me with that since "they hadn't sold the IMAP package I had for over five years." I pointed out that I had just purchased it 24 hours earlier and he said it shouldn't have been sold to me. Instead I should buy a $360 per year plan. ( In retrospect it appears that the $360 he quoted me was for their Business Hosting with a Virtual Private Server when all I wanted is upgraded email. )
At that point I was clearly irritated but under control even when he told me not "to be that guy". But it became obvious that he had no interest in helping resolve my issue. He was there to sell. GoDaddy records the support sessions and I can only hope that someone listens to that most unsatisfactory call. I've got his email address so they can clearly identify him.
Today I resolved the problem on my own and I have the IMAP email working. Meantime I'm making plans to move all of our domains from GoDaddy.

ve a message, and you have less than a 5% chance that they will return the call. They only seem to respond to written trouble tickets, so if you can't login to your account for some reason you can't contact tech support. Our outgoing emails were bouncing back to us every month or so because the KVC servers were repeatedly put on black lists (for hosting too many spammers). KVC would swap some IP addresses and the problem would be solved until the next month. They had a disaster once where they deleted all accounts from one of their servers because they accidentally thought all the accounts were delinquent. It turned out that they didn't have any backups or they didn't want to pay to have the backups restored. Yes, we should have had our own backups, but we didn't because we had trusted KVC. We had to recreate everything. KVC agreed it was their fault, but they didn't offer us any compensation. This seems to be a very small company in Oklahoma (with maybe two or three people) that rents server space from somewhere, then sub-rents it to us. They contract their tech support to overseas firms whose workers have a limited understanding of English, which is probably why it's almost impossible to actually speak with anybody. Probably 95% of their positive reviews are written by a company shill -- in three years, we saw nothing close to what could be called "outstanding" service. Several times while troubleshooting problems, the tech support people deleted files from our account then denied doing it. Troubleshooting a problem can easily take six hours using their chat interface. We moved to another company as soon as our contract expired. We pay more than we did at KVC, but we've had no problems at the new company.