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Hostway vs FastComet

Comparison
Compared options Visit Hostway Visit FastComet
Pricing
9 hosting plans 15 hosting plans
Starting price $6.95 / month $2.49 / month
Free domain No No
Coupons No 3 coupons
User Ratings
1.8
4.8
Reliability 2.0
5.0
Pricing 2.0
4.5
User Friendly 1.5
5.0
Support 1.5
5.0
Features 2.0
5.0
User Reviews
13 reviews 1168 reviews
Latest positive review
EXCELLENT TECHNICAL SUPPORT PROVIDED BY DANIEL ... THANK YOU VERY MUCH
Eileen L. Gonzales,
10
TEN STARS FOR THE OUTSTANDING TECHNICAL SUPPORT PROVIDED BY DANIEL TODAY. HE WALKED ME THROUGH A DETAILED PROCESS STEP-BY-STEP, EXPLICITLY AND PATIENTLY. I HAVE BEEN VERY HAPPY WITH HOSTWAY SINCE 2003, AND NOW I LIKE THEM EVE... More N MORE. I HIGHLY RECOMMEND THEM TO YOU. Less
I really like fastcomet services, excellent service and great service. I recommend it to everyone.
Claudio Andrade,
9.6
I really like fastcomet services, excellent service and great service. A server with daily backup and always works in the restore. I recommend it to everyone.
Latest negative review
The worst provider I have ever dealt with. Tech support is terrible.
Barbra A Barbour,
2.4
A customer of mine recently purchased web hosting services from Hostway, and it’s been a nightmare since the moment the purchase was made. The salesman repeatedly assured us that we would have Cpanel access, and it’s not even... More available. They assured we could install a shared SSL through them…..it turns out you can, so long as you email it to them every year and get them to install it. I don’t trust their ability to install it based on what I’ve seen so far though.
From the very moment we purchased an upgraded plan, we hadn’t even logged onto the site yet, they took down our original website and hosed our email settings. In the middle of the business day.
For several days I was unable to upload my index.html file, I had to send it to them and ask them to do it. The other files upload fine, just not the index file. At first they attempted to blame FileZilla for the problem, then finally got a workaround where I upload the file into my images folder, contact them, and they move it into the root directory. Not satisfactory, at all. I still am unable to edit my own htaccess file, and it doesn’t look like they care much about fixing that either.
This started last Friday, and today is Tuesday. I have spent literally hours on the phone and in chat with them trying to get this ironed out, and as of 5pm Tuesday it still is not fixed. It takes as long to explain the issue as it does for them to look through their documentation for an answer, because they are not even minimally competent with the technical workings of a server.
Maybe they do okay with Wordpress, I don’t know, but unless that’s your thing steer way way clear of this company.
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FastComet is the WORST I've EVER - 3 year customer
Roy Tousignant,
3.2
As I'm finally slamming the door and leaving FastComet behind me, I'd like to warn others to find another host. I just looked back at my support tickets with them since 2018, and it's atrocious. In that time, FastComet has ma... More naged to corrupt and destroy months worth of our data multiple times and by multiple means. If they weren't just rebooting our server half a dozen times a month, (crashing our nodeJS application in the middle of write-to-disk operations) then they were letting the shared server's disk drives fill up while our paid account still showed 15gb's "free." (also crashing write-to-disk operations)
FastComet: They'll sell you the disk space whether they've got it or not.
Worse though is that in attempting to resolve these issues, support staff entered our account, looked through our application's code, and instantiated multiple instances of our script -- without our request or authorization. In other words, FastComet's support had no concern for the privacy / security of our intellectual property as it exists in our code, not to mention that of the data we collect. FastComet support breached our account that day because whoever was working the desk - with a spectacular act of ego - just assumed that these continuous, repeating crashes and errors we'd been reporting must be a problem in the code /we'd/ written. Rather than a problem in their fly-by-night server management -- selling disk space they don't have, with server up-time claims they can't actually produce.
And when they started trying to "fix" our script, (instead of their borked server configurations) they apparently didn't notice or care that there was already an instantiation of our script running. So we ended up with multiple scripts running in parallel, (which the script was not written to accommodate) each triggering on the same conditions in a cascade, competing with each other for read/write access over the same files, putting our data at risk yet again. Which all happened while we were LIVE with the endpoint that our nodeJS application serves. All this... as a support response, days after their disk space issue corrupted months of our data.
Now, that was some time ago. (2018) And I would've left FastComet then and there had they not given us a year of free hosting to apologize. (Ultimately, the application and data being collected is supportive / non-critical.) And while I can say things have improved since then (one should hope so!), I'm still sitting here closing out our account. At least once a month I still end up having to reboot the script, their billing department is a nuisance, phoning me at the end of every month to remind me to send payment. (because I refuse to authorize them with recurring billing) And this month, when the script went offline and I went to restart it, I found that I couldn't 'term' into the server over SSH anymore, for some reason. Haven't been able to for two weeks.
And I'm just sick of trying to figure out what's gone wrong /this time/ with FastComet. So I'm sitting here waiting for my entire directory structure to download via FTP, so I don't have to deal with them anymore... Which I have to do by FTP, because FastComet's near-useless backup systems don't allow you to just download one of the zipped backups. You can only restore them in place. Brilliant.
So yeah: If you're looking for a host... There's a ton of 'em out there. FastComet is one you can cross off the list immediately, and keep looking.
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Shared Hosting
3 plans from $6.95 to $29.95 3 plans from $2.49 to $4.99
Under $4 No

FastCloud

$2.49 / MO
  • Space: 15 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 1
View FastCloud plan
Under $8

Starter

$6.95 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
  • Panel: other
View Starter plan

FastCloud Extra

$4.99 / MO
  • Space: 35 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View FastCloud Extra plan
Over $10

Flexcloud Site

$12.95 / MO
  • Space: 300 GB
  • Bandwidth: Unlimited
  • Panel: other
View Flexcloud Site plan
No
VPS
6 plans from $19.95 to $109.95 4 plans from $38.95 to $90.94
Under $4 No No
Under $8 No No
Over $10

Linux Basic

$19.95 / MO
  • Space: 15 GB
  • Bandwidth: Unlimited
View Linux Basic plan

VPS Cloud 1

$38.95 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS Cloud 1 plan
Dedicated Server
No
4 plans from $90.35 to $226.85
Under $4 No No
Under $8 No No
Over $10 No

DS 1

$90.35 / MO
  • Space: 80 GB
  • Bandwidth: Unlimited
View DS 1 plan
Cloud Hosting
No
4 plans from $38.95 to $90.94
Under $4 No No
Under $8 No No
Over $10 No

Cloud 1

$38.95 / MO
  • Space: 50 GB
  • Bandwidth: 2 TB
View Cloud 1 plan
Data Centers
1 of 6 4 of 6
North America Yes Yes
Europe No Yes
Asia No Yes
Oceânia No Yes
South America No No
Africa & Middle East No No
Support Services
4 of 6 6 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support No Yes
Video guides No Yes
Knowledgebase Yes Yes
CMS support
4 of 6 5 of 6
WordPress Yes Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Softaculous No No
PrestaShop No Yes
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
2 of 8 4 of 8
PHP Yes Yes
Java Yes No
Python No Yes
Node.js No Yes
Django No No
Perl No Yes
Ruby on Rails No No
ASP.NET No No
Database Support
1 of 3 3 of 3
MongoDB No Yes
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
2 of 6 3 of 6
PayPal No Yes
Credit Card Yes Yes
Moneybookers No No
Wire Transfer Yes Yes
Webmoney No No
Bitcoin No No
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Winner

Winner