Great customer service
Daniel Smith,
The most unbelievable experience I have had with any host... and I've had bad experiences with hosting companies before!
Green.ch informed me there was scheduled maintenance. During this maintenance there was a power outage. ... More Due to the power outage my server operating system was corrupted and was unable to boot. The technical team told me this was my problem and I needed to fix it. I would need to do an entire server reset and start again. All that data completely lost.
So in summary they absolutely destroyed my server then refused to help.
I believe the reason they refused to help is because they did not know how to solve the problem.
Thank god I have another backup server with another host in the USA. I was able to switch my sites over to that server instantly and only lost 12 hours of data.
Never in a million years will I use Green.CH again. Less
Green.ch informed me there was scheduled maintenance. During this maintenance there was a power outage. ... More Due to the power outage my server operating system was corrupted and was unable to boot. The technical team told me this was my problem and I needed to fix it. I would need to do an entire server reset and start again. All that data completely lost.
So in summary they absolutely destroyed my server then refused to help.
I believe the reason they refused to help is because they did not know how to solve the problem.
Thank god I have another backup server with another host in the USA. I was able to switch my sites over to that server instantly and only lost 12 hours of data.
Never in a million years will I use Green.CH again. Less
