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Great customer service
Green.ch informed me there was scheduled maintenance. During this maintenance there was a power outage. Du...Read More
Do note that no technical support is provided, s...Read More
IT Services Company
Green.ch is based in Switzerland and has been in business since 1995. They are a full Internet Service Provider, television company, telephone company, hosting provider and much more. As the name implies, they also work hard to be environmentally friendly through all their businesses. They currently have over 100,000 customers spread out around the world, though not all of them are hosting customers.
They are clearly a well-established company and a great option for anyone who is looking for multiple different tech services that they can provide. If you're only looking for hosting, you may find that this company is a little complicated because they have so many different service options.
Uptime & Reliability
Hosting Appears to be Stable
When reading through social media and other reviews it seems that Green.ch offers hosting that is very stable. They don't have any type of uptime guarantee, which is unfortunate. Since this company operates a full telephone service and ISP, they already have high end network equipment and data centers in place, which helps to ensure customers of their hosting services are up and running at all times. You'll also have access to online backup services so you can get back up and running quickly should something go wrong.
Limited Information Available
Looking just at their web hosting packages you will see that they don't really provide you with too much information at the shared hosting level. Unlike most hosting providers, they don't put different hosting features and specs into a simple chart to make it easy to understand. They just write out some of the features and why you should get them, which isn't as helpful as it should be. You do get 5 gigs of disk space at the entry level, which is not bad at all. This can go up to 100 gigs for the highest level shared hosting package.
When you move up to the VPS level they do have things laid out in a much nicer way, and the hosting features are of higher quality as well. There are four main options at the VPS level starting at one CPU and going up to 2. They have 50-250 gig hard drives, with redundant drives for added stability. RAM is 1-8 gigs. Overall their VPS solutions are quite nice and even come with mobile apps to help support them.
If you need something even higher end, they have dedicated servers available. These servers are also easy to choose from since they have everything listed in a normal chart format. Entry level dedicated servers start at 4 gigs and move up to 32 depending on what package you choose. They all have Intel CPUs with dual or quad cores. Not surprisingly, you can choose your operating system and other software you want installed.
Good Tech Support
The tech support teams are on site at all times and can help you with anything you need. They are active on multiple social media pages, have live chat, phone and more to ensure you can get in touch with them without delay. They also have a nice FAQ and other documentation to help you learn things for self-help in regards to your hosting.
Typical Pricing Levels
The pricing at each level is right in line with what you would expect to see from any hosting provider. They do offer a free domain name with their packages, which is helpful but it seems it has to be a .ch domain (the Switzerland extension) so keep that in mind. Looking at the dedicated hosting solutions as an example, you will see that their prices vary greatly based on what you choose. The entry level package is 49 per month, but the higher end one goes for 299 per month. With this in mind you will want to take your time and really pay attention to what you're getting so you don't over pay for things you don't need.
Some Minor Concerns
Overall this company is easy to work with and once you are up and running you shouldn't have any trouble managing your site. While signing up, however, you'll want to watch out for a few concerns. First, as mentioned above, the shared hosting is not formatted in a way that is easy to understand. This can make it hard to choose the right package for your specific needs. The other worry is that since web hosting is just one of many services provided by this company, it is sometimes difficult to get to the right people to help you with issues you are having or to get questions answered. This is a common issue with larger companies, so just keep it in mind.
Overall Excellent Hosting
While there are some things to be aware of when considering this company for hosting, they are a good option for many people. They have a stable environment, quality servers and the company itself has been in business for a long time. If you are going to be using this company for other services like phone or web, it really makes sense to use them for hosting too. If not, you may want to look closer but they are still a good option for many.
- Lots of Extra Services
- Quality Hardware for Servers
- Excellent Data Center
- Confusing Shared Hosting
- Company is not Focused on Hosting