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Arvixe vs VPSie

Comparison
Compared options Visit Arvixe Visit VPSie
Pricing
23 hosting plans 8 hosting plans
Starting price $4.00 / month $4.00 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.9
4.9
Reliability 1.7
4.9
Pricing 2.3
5.0
User Friendly 1.8
5.0
Support 1.5
4.9
Features 2.0
4.9
User Reviews
190 reviews 26 reviews
Latest positive review
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... More : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Less
Satisfactory Service
Mike R,
9.2
We set up a server with VPSIE around the beginning of 2021 to run a website using OSSN. The only reason we went with this company is because it was recommended by SoftLab24. After about a month of getting absolutely nowhere, ... More we decided to pull out from using them. Complete lack of understanding almost any message we sent them. It was as if they weren't reading any of the messages we sent, and we're simply sending automated replies. Almost every response was irrelevant to the topic in the ticket. They offered to set up our OSSN website for $100. We put the $100 on our account, and for weeks they idled and never actually did the job.
We repeatedly asked them to refund the $100 because they did not render the service. They never did, and in fact USED the credits to "maintain the server we were renting from them". Excuse me? We paid them $100 to set up our site, not for maintenance fees. Then they respond with yet another automated response saying that when we sign up to their site, we agreed to the TOS and they offer no refunds, when I have tickets as proof stating they would process the refund. Now they don't have the $100 to give back because they never shut off our servers and it ran unused for months, allowing them to trickle the funds into their account. We ended up disputing the charges with our bank to get our money back.
Irrelevant ticket responses, very shady business practices, and overall a terrible service. There are a myriad of hosting providers that offer superior servers, quality customer support (like a phone number that I can call that actually works and doesn't constantly connect to an automated message that hangs you up), and better pricing with honest service. Do not give these people your money. I would not be surprised if all these reviews were paid for in some form or fashion. Within a few days I was starting to doubt this company, but tried to see past it so that we could get our site up and running asap. It was a costly mistake and I hope anyone reading this doesn't fall for the scam that is this company.
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Latest negative review
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... More rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
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No reviews yet
Shared Hosting
8 plans from $4.00 to $40.00
No
Under $4

PersonalClass

$4.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass plan
No
Under $8

PersonalClass Pro

$7.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass Pro plan
No
Over $10

BusinessClass

$22.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View BusinessClass plan
No
VPS
4 plans from $40.00 to $100.00 8 plans from $4.00 to $132.00
Under $4 No

A0

$4.00 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
View A0 plan
Under $8 No

A1

$8.00 / MO
  • Space: 20 GB
  • Bandwidth: Unlimited
View A1 plan
Over $10

VPS CLASS

$40.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS CLASS plan

A2

$16.00 / MO
  • Space: 40 GB
  • Bandwidth: Unlimited
View A2 plan
Dedicated Server
8 plans from $128.70 to $357.50
No
Under $4 No No
Under $8 No No
Over $10

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

$128.70 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan
No
Cloud Hosting
3 plans from $108.00 to $148.00
No
Under $4 No No
Under $8 No No
Over $10

Basic

$108.00 / MO
  • Space: 150 GB
  • Bandwidth: Unlimited
View Basic plan
No
Server Locations
2 of 6 2 of 6
North America Yes Yes
Europe No Yes
Asia Yes No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 6 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes Yes
Video guides No Yes
Knowledgebase Yes Yes
CMS support
5 of 9 5 of 9
WordPress Yes Yes
Managed Wordpress No No
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Fantastico Yes Yes
Softaculous No No
PrestaShop No No
Zen Cart No No
OS Support
2 of 2 2 of 2
Windows/ASP.NET Yes Yes
Linux Yes Yes
Language Support
2 of 7 5 of 7
PHP Yes Yes
Java No Yes
Python No Yes
Node.js Yes Yes
Django No Yes
Perl No No
Ruby on Rails No No
Database Support
1 of 3 3 of 3
MongoDB No Yes
MySQL Yes Yes
PostgreSQL No Yes
Payment Types Support
3 of 6 3 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers Yes No
Wire Transfer No Yes
Webmoney No No
Bitcoin No No
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