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Arvixe vs Krystal Hosting

Comparison
Compared options Visit Arvixe Visit Krystal Hosting
Pricing
23 hosting plans 18 hosting plans
Starting price $4.00 / month $0.00 / month
Free domain Yes Yes
Coupons No No
User Ratings
1.9
4.8
Reliability 1.7
4.8
Pricing 2.3
4.7
User Friendly 1.8
4.8
Support 1.5
4.8
Features 2.0
4.8
User Reviews
190 reviews 35 reviews
Latest positive review
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... More : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Less
Top Notch Support!
Electron 1948,
9.2
As always, a problem that puzzled two webmasters was fixed within 2-3 hours.
Top Notch Support!
Latest negative review
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... More rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Less
they just canceled my hosting with this message !
James john Needham,
2.0
Staff
Hello James,
Unfortunately, we will no longer be providing you with a hosting service in the new year.
Also note i started paying £2.99 a month and it went up to £10 a month. I advise staying away from this company
Plea... More se accept this as notice we will end your hosting subscription in 7 days (30th December 2019).
We will ensure that you are refunded in full any remaining time on your hosting service and our support team will provide backups of your data if you require them, to ease your transition to another hosting provider.
Please accept my most sincere apologies for any inconvenience this might cause. We wish you the very best for the future.
Kind Regards
Dave Kimberley
Company COO
please note the date of writing this is the 31st dec. not the 1st !
Less
Shared Hosting
8 plans from $4.00 to $40.00 2 plans from $6.84 to $13.69
Under $4

PersonalClass

$4.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass plan
No
Under $8

PersonalClass Pro

$7.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View PersonalClass Pro plan

Amethyst

$4.99 / MO
  • Space: 10 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
  • Number of Sites: 2
View Amethyst plan
Over $10

BusinessClass

$22.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View BusinessClass plan

Ruby

$9.99 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
  • Panel: cpanel
View Ruby plan
VPS
4 plans from $40.00 to $100.00 7 plans from $13.69 to $193.22
Under $4 No No
Under $8 No No
Over $10

VPS CLASS

$40.00 / MO
  • Space: 50 GB
  • Bandwidth: Unlimited
View VPS CLASS plan

VPS: K-1

$9.99 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
View VPS: K-1 plan
Dedicated Server
8 plans from $128.70 to $357.50
No
Under $4 No No
Under $8 No No
Over $10

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

$128.70 / MO
  • Space: 128 GB
  • Bandwidth: Unlimited
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan
No
Cloud Hosting
3 plans from $108.00 to $148.00 3 plans from $41.10 to $137.03
Under $4 No No
Under $8 No No
Over $10

Basic

$108.00 / MO
  • Space: 150 GB
  • Bandwidth: Unlimited
View Basic plan

Sapphire

$29.99 / MO
  • Space: 100 GB
  • Bandwidth: Unlimited
View Sapphire plan
CDN
No
2 plans from $6.85 to $47.97
Under $4 No No
Under $8 No

CDN 50GB

$5.00 / MO
  • Space: Unlimited
  • Bandwidth: 49.97 GB
View CDN 50GB plan
Over $10 No

CDN 500GB

$35.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View CDN 500GB plan
Resellers
No
3 plans from $20.54 to $95.92
Under $4 No No
Under $8 No No
Over $10 No

UNITY

$14.99 / MO
  • Space: 25 GB
  • Bandwidth: Unlimited
  • Panel: cpanel
View UNITY plan
SSL
No
1 plan from $0.00 to $0.00
Under $4 No

FREE 256-BIT SSL CERTIFICATE

$0.00 / MO
  • Space: Unlimited
  • Bandwidth: Unlimited
View FREE 256-BIT SSL CERTIFICATE plan
Under $8 No No
Over $10 No No
Data Centers
2 of 6 1 of 6
North America Yes No
Europe No Yes
Asia Yes No
Oceania No No
South America No No
Africa & Middle East No No
Support Services
5 of 6 4 of 6
Live Chat Yes Yes
Phone Support Yes Yes
Email Support Yes Yes
Forum Support Yes No
Video guides No No
Knowledgebase Yes Yes
CMS support
5 of 9 6 of 9
WordPress Yes Yes
Managed Wordpress No Yes
Joomla Yes Yes
Drupal Yes Yes
Magento Yes Yes
Fantastico Yes No
Softaculous No No
PrestaShop No Yes
Zen Cart No No
OS Support
2 of 2 1 of 2
Windows/ASP.NET Yes No
Linux Yes Yes
Language Support
2 of 7 3 of 7
PHP Yes Yes
Java No No
Python No Yes
Node.js Yes Yes
Django No No
Perl No No
Ruby on Rails No No
Database Support
1 of 3 1 of 3
MongoDB No No
MySQL Yes Yes
PostgreSQL No No
Payment Types Support
3 of 6 2 of 6
PayPal Yes Yes
Credit Card Yes Yes
Moneybookers Yes No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Second

Winner

Winner